Clouds Slides Reviews 266

Zero customer service, seems like a scam. Just don't bother - you could get the same things elsewhere and probably actually receive them. Had to do a chargeback to get my money as I'd heard nothing fr... See more

Scam. Pretend to be a UK based company - renting some box room for formality in London on anothers company name. Actual company based in China. Received shoes aka Temu quality crap and requested to h... See more

These are a scam. Products are rubbish. Returns are prohibitively expensive to China or US. Then they offer you another pair if you just pay for shipping. Avoid. Update: my money has now been refu... See more

AVOID. Terrible quality, poor customer service. Bought two pairs of wedge sandals. Shockingly poor quality. Asked for a refund. Was told to pay for return postage either in Iowa or somewhere in Ch... See more

Nice enough slippers but I ordered a 5 and received an 8. I decided to return them and was told I'd have to pay postage (no address on website) and, despite this supposedly being a UK company, return... See more

DO NOT BUY FROM THIS COMPANY. Took my money did not receive any confirmation emails or tracking codes. Tried to ring the phone number on the website however it’s a junk number and does not call - so e... See more

Absolutely horrendous service. Took over 2 weeks for the product to arrive so bought an alternative product. Asked for a refund, sent confirmation of the purchase on 3 occasions and no response... See more

A Fraudulent scam company that orders from abroad "possibly temu" and resells in uk. Returns had to be shipped internationally to the US and then would not confirm receipt of the product. Eventually... See more

Tricksters. Do not buy from this company. Goods were not the same as advertised. Goods didn’t fit. Refunds “policy” doesn’t work as they avoid refunding despite the goods being returned (by tracked... See more

Avoid like proverbial plague. Slippers far too small and very cheap looking. Am currently in continuous email loop with their customer services who find new questions for me each time... I just want... See more

I recently purchased a pair of cloud slides from this brand, and I’m absolutely in love! They’re the most comfortable slides I’ve ever owned—lightweight, supportive, and perfect for wearing around the... See more

Ordered slippers at the beginning of March and selected same day shipping. Today is 19th March and still no sign of the slippers. I'm asking for a full refund processed today so let's see what happens... See more

NEVER USE THIS COMPANY. Took 3 month and 30 emails to arrive. Two pairs ordered. Both incorrect. One the completely wrong colour and one the completely wrong size. Terrible Costumer service refusing t... See more

I bought some sandals before reading the reviews - silly me. As a lot of people mention, the quality is awful, using cheap and nasty materials that look like they have been put together by a two year... See more

Absolutely shocking customer service. Slippers didn’t fit, wanted to return them. they apparently don’t do returns unless I pay for the £10 postage fee, so I finally agreed to this, 3 months later of... See more

AVOID AVOID AVOID!!! Placed order 6 weeks ago. Still no product or update even though I have been chasing for over a week I just keep being asked to be patient. I am starting to think this company... See more

Ordered 2 pairs of slippers. They arrived compressed and out of shape. They make a waterproof crinkly mattress noise when you put them on. The quality is so poor they will last weeks before becoming... See more

Only wore for a few weeks evenings only as at work all day, the stitching started to come undone on the side. Contacted company who said nothing they could do as it was past their 15 day notice perio... See more

I wish I'd have seen these reviews before buying. I saw plenty of positive reviews on the webiste, I didn't expect them to be so brazen with the false advertising. The product I received was nothing l... See more

Despite saying on their website they’ll issue a return they refuse to issue me a return. The shoes are super cheap/low quality and super clunky—they look like clown shoes. Told me they’d give me 75% o... See more

This is a shocking company with appalling customer services! I needed slippers for something specific and have now had to purchase elsewhere. I’ve given 1 star as cannot write a review unless I give... See more

Total scam. They are pretending to be in UK. Paid for expedited delivery same day despatch. Only realised it was a scam when no despatch email arrived. After further digging found out item was comin... See more

Should have checked this website first. All comments are sadly true: slippers were the wrong sizes, appaling quality (literally falling apart after a few weeks of use) and no customer service to speak... See more

I've been purchasing these for a few years. Looks like company has been taken over and quality is now poor. I wouldn't recommend buying these at all. I've put an old pair side by side to a new pair an... See more

Unless you want to buy something but never actually see it then go ahead and use these, otherwise run for the hills. Basically my products just haven’t come. Emailed them loads, they just say “so... See more

If I could give minus stars it would be more appropriate. Shocking service, cheap tacky items which are completely unlike the website description. I am still battling for a refund a month after payi... See more

Inherently dodgy company. Present to be UK-based with a company address in London but if you decide return the slippers you are given an Iowa, USA address to return to. The colour of the slippers don’... See more

Product received was extremely poorly made and flimsy,nowhere near the standard you would expect for the price. Requested a refund and spent several emails back and forth whilst they tried to persuade... See more

I hate to admit, but I made a mistake ordering from this company. I ordered a pair of fluffy slippers for £22.99 including delivery, only to later on come across the exact same pair being sol... See more

Paid extra money for next day delivery and it’s been 5 days now, no phone number just an email, so emailed for a refund, got a reply saying they could not locate my order, so I sent them Proof of my... See more

Avoid! Can totally vouch all the negative reviews on here - I had ordered then chased after 2 weeks to be told by Dohreen that they were overwhelmed with orders and not to worry, still nothing a few d... See more

Absolutely atrocious company. Take your money & that’s it, never get any product or updates past order confirmation. Once you chase them, it’s all ‘sorry, they were out of stock, we are issuing a... See more

Terrible experience! These slides killed my feet and I've had pain between the balls of my feet ever since I tried wearing these. This company runs like a scam. Trying to return the slides in impos... See more

The shoes looked very low quality when they arrived and basically look like an Aldi special aisle product, just not as good. I asked to return them and they said they would send me a new pair instea... See more

Poor. Completely misleading description. Had I known they ship from China I would not have ordered. Paid £50 for 2 pairs of sandals several weeks ago. Still not arrived. If you read this Clouds Slide... See more

Same as others.. ordered believing this was a UK company as UK address... ordered 2 pairs for my Grandsons, arrived after 1 Grandson went home (lives overseas) and totally the wrong sizes. Received s... See more

Absolute rubbish slippers - Chinese tat at it’s finest. Poorly made, awful material and not correct size. 5* website to lure you in with plenty of made up 5* reviews - angry with myself for falling fo... See more

Do not buy from this company fake items took forever to arrive no email confirmation , paid £26. 99 for some vionic flip flops fake they weren't even worth a pound , don't get ripped off by this compa... See more

I would give them a zero if I could. I went sent the incorrect size sliders and have been asking for a refund for weeks. Keep getting told i can pay for a refund which is basically cost of... See more

Clouds Slides website has UK in it. I bought a pair of sandals 5 days ago. Because they haven't arrived yet, I tracked my order. They are still in China! If I had known that these shoes were made in C... See more