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Coracle GmbH Reviews 3,064

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the helpfulness and efficiency of the staff, often mentioning specific team members who went above and beyond to assist them. People highlight the quick response times and the overall positive user experience, noting that their issues were resolved promptly and effectively. Consumers consistently praise the excellent customer service provided by the company. Many reviewers emphasize the team's dedication to addressing their queries and resolving their problems with patience and kindness. The general consensus is that the company offers reliable and supportive services, making the entire process smooth and stress-free for its users.

Based on these reviews

Rated 5 out of 5 stars

I choosed coracle on a friend's suggestion but my experience has been really smooth with them, they respond and solves your problem without any delays. Their country head Ahtasham gul butt has been... See more

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Rated 5 out of 5 stars

Coracle is the best. I initially had some queries regarding their operations but they were answered quickly with their amazing customer support. Especially the person worth mentioning here is Andrew.... See more

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Rated 5 out of 5 stars

My experience with Coracle went beyond my expectations. I was genuinely surprised to receive my confirmation within just a few hours after I submitted my amount for blocked account. I worked with Ah... See more

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Rated 5 out of 5 stars

A big heartfelt thank you to the Coracle team for helping me create a blocked account, to the people from the support - Roslin, Martin and Andre for answering all the questions that were troubling me... See more

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Rated 1 out of 5 stars

I use coracle for my block account and after coming to Germany when i try to activate my account , my account is locked and not able to login now . For that i contacted support team but i didn’t rece... See more

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Rated 4 out of 5 stars

I recently transferred an amount from UBL through Coracle. Initially, I faced some delays as I didn’t receive any confirmation for the first two days, and my SWIFT copy wasn’t cross-verified. Howeve... See more

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Rated 5 out of 5 stars

Their services and replies were quick. I work is a similar field as a working student and their response was very cordial and would definitely suggest their services to any students who's coming to G... See more

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Rated 5 out of 5 stars

The Coracle team makes sure that we have the best experience and gives prompt support. I had an issue while transferring an amount (unblocked) to my blocked account. The team made sure to respond aptl... See more

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Rated 5 out of 5 stars

I checked all the companies available for blocked account and contacted all of them. Coracle was the fastest and easiest to proceed with. Throughout the process they were super fast and responsive eve... See more

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Rated 5 out of 5 stars

Great Team, great work. It was almost the most satisfying experience ever to use Coracle, especially when it comes to obtaining a visa. The quick solutions and responses were epic like water in the... See more

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Rated 5 out of 5 stars

I’ve been using Coracle’s services for years, and so far... They have consistently been RELIABLE and supportive. Their team responds quickly and is always ready to assist, no matter the time... See more

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Rated 5 out of 5 stars

The presence of Pakistani representatives Ahtasham Gul Butt and Kixra Sohail makes the process quite convenient, as they reply to queries promptly. Also, after the transfer and sharing of the SWIFT co... See more

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Rated 5 out of 5 stars

I want to sincerely thank Mr. Ahtasham Gul Butt for his exceptional support and professionalism. I was facing a time-sensitive issue, and despite multiple failed attempts to get it resolved elsewh... See more

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Rated 5 out of 5 stars

I really like that how fast they response to my email. I was panicked because my bank proof was declined several time. And Lewis responded, explained what i need to do and how i should do. I really ap... See more

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Rated 5 out of 5 stars

I have requested for extension of travel insurance from 6months to 1year within a day they have provided me as soon as possible. Thank you Andrew sir for your response and provided travel insurance... See more

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Rated 5 out of 5 stars

At first my half amount was not showing on the portal. Then i contacted to the coracle team and to my surprise everyone in team is so eager to help me with this issue . Specially Mr. Andrew , he helpe... See more

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Rated 1 out of 5 stars

My Husband has been a customer of Coracle for three years, and the support service is absolutely terrible. They take months to resolve issues, reply to emails after weeks, and never answer the phone... See more

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Rated 5 out of 5 stars

Hello, everyone. I will share my very long and intense in many ways experience with Coracle. I am Russian Federation citizen, and my money stuck at in Coracle as a blocked deposit for my educa... See more

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Rated 5 out of 5 stars

I got the response from coracle in no time which makes my funds approved swiftly. Mr Sabastian is very friendly in conversation due to which I didn't get any late responses from him. Recommended 100... See more

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Rated 5 out of 5 stars

I have had a very good experience with Coracle so far. I am in Germany and have never faced any issues with the money being transferred to my bank account every month. I personally feel that it is on... See more

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Rated 5 out of 5 stars

Coracle services have been an amazing experience. My passport had some corrections and a new passport number was allotted. To update it, I reached out to customer service. I was expecting it to take... See more

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Rated 5 out of 5 stars

The people at coracle are extremely considerate, understanding and helpful. They are easy to approach and their response time is really quick. If you encounter any issue relating to your blocked accou... See more

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Rated 5 out of 5 stars

I had the pleasure of working with Lucas from Coracle, and I can't thank him enough for his exceptional support. He truly expedited the process, ensuring everything ran smoothly and efficiently. His p... See more

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Rated 5 out of 5 stars

Coracle team is great , specially Julia, Andre and Martin . These people helped me alot because while making transfer I did a mistake in detail. But the team was connected to me all the time and manag... See more

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Rated 5 out of 5 stars

Fast and reliable since the first day. This is already the 3rd time I use their blocked account (Sperrkonto) service, and its still top notch. The entire process was painless and took virtually no... See more

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Rated 5 out of 5 stars

I was asked to submit a new document by the coracle team but upon inquiring they accepted the old one which was currently valid and I did not had to go through any trouble. Moreover, My experience ha... See more

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Rated 5 out of 5 stars

Coracle is the best for opening blocked account if your coming to Germany for study purpose. I would highly recommend it. I had a great experience with them. Their support team is very cooperative. Th... See more

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Rated 5 out of 5 stars

I recently used Coracle for the second time, and once again, the entire process was incredibly smooth, thanks to Lucas. He assisted me throughout the whole journey and guided me every step of the way.... See more

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Rated 5 out of 5 stars

Im grateful to Coracle support team who helped me to get my funds in my blocked account, especially KEVIN. Thank you. I would definitely recommend coracle to people around me.

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Rated 5 out of 5 stars

My experience with Coracle was great, since they provided excellent communication via email and guided me through each step towards getting a blocked account. They were polite and patient with each... See more

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Rated 5 out of 5 stars

I had such a fantastic experience with Coracle! Sebastian was super quick to respond and incredibly helpful every step of the way. It made the whole process smooth and stress-free. I highly recommend... See more

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Rated 5 out of 5 stars

I had a great experience with Coracle! The process was easy, and the team was very helpful and professional. They guided me well at every step, making everything simple. I highly recommend their ser... See more

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Rated 5 out of 5 stars

My Experience with coracle is amazing so far, I recently opened my block account. Specially I want to say thanks to Kevin because his response on email was very quick and helpfull for me.

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Rated 5 out of 5 stars

I was very impressed with Coracle's handling of my refund request. Despite having to withdraw my study plans for Germany, they processed everything quickly and smoothly. After providing the necessary... See more

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Rated 5 out of 5 stars

Hello , My experience with coracle is sooo great and am very happy with coracle services,the response time and solving the queries is doing soo quickly.. Thank... See more

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Rated 5 out of 5 stars

Coracle is so fast, active, and cooperative. I sent only one email for my refund, which was processed within a few days without any charge. I am so satisfied with their service. Thank you, Coracle... See more

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Rated 5 out of 5 stars

Opening a blocked account was really messy for me for various reasons. Let me share the story of ups and downs: I needed to block €3840 because of my Volunteer Year in Germany. But the problem was I... See more

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Rated 5 out of 5 stars

Andrew sir helped me in solving my issue. I had faced many issues with coracle since 12 days. There was no immediate reply for the mail. Andrew sir helped to solve it within 2 days. Please try to repl... See more

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Rated 5 out of 5 stars

My passport number was uploaded mistakenly with wrong details and the corracle team helped me out in a timely manner. They provided quickest responses for everything. I am very thankful to Ande and An... See more

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Rated 5 out of 5 stars

Coracle made everything easy and convenient for me. In addition, their email replies were very fast and thoughtful. Thank you so much — I’ll definitely recommend them to others!

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Rated 5 out of 5 stars

Same day transfer from my home country to just 1 week of unblocking the funds, coracle has been a supportive in this foreign journey of mine. Definitely recommend, they even have a sub reddit.

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Rated 5 out of 5 stars

🌟 Outstanding response from Support Team! 🌟 I was facing an issue with my portal, and a Officer name Andrew from the Corracle Support team get in touch with me and provided exceptional sup... See more

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Rated 5 out of 5 stars

Hey coracle I really like your service. I have to thank Lucas and coracle team. Coracle is like people’s friendly bank. We can clarify our doubt through mail and they never make mistake. I trust corac... See more

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Rated 5 out of 5 stars

Sebastian was invaluable and knowledgeable. Even when I felt a bit frustrated, he stayed calm, patient, and guided me clearly to a solution. I truly appreciate his support.

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Rated 5 out of 5 stars

Coracle gave me the best service for my blocked account. Everything was fast and smooth. Their support team was friendly and always ready to help. I’m really happy with their service and would definit... See more

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Rated 1 out of 5 stars

I used Coracle since 2020, at July as usual i was prolongating existing blocked account and was 100% sure that it will work out smooth as usual since i"m using coracle for more that 5 years. This tim... See more

Company replied


Company details

  1. Foreign Exchange Students Organization
  2. Financial Consultant
  3. Health Insurance Agency
  4. Non-Bank Financial Service

Written by the company

Coracle is a FinTech Startup in Hamburg, Germany, offering fully digital Blocked Account and Health Insurance services for international students coming to Germany. Rooted in customer service by always putting students first, we are the highest-rated digital-service provider for international students in Germany on the market! Fully approved and accepted by German Authorities.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Rated 1 out of 5 stars

If you’re here because you were…

If you’re here because you were scammed, please be careful—secondary recovery scams are extremely common.
There are no guarantees in crypto recovery. Anyone claiming otherwise is not being honest.
Focus on reporting, securing your accounts, and avoiding further losses.

January 24, 2026
Unprompted review
Rated 2 out of 5 stars

Case Unreachable Due to Continued Use of a Non-Recoverable Account

I have been telling the Coracle team for months that my Microsoft ID is not recoverable. I have already sent thousands of support requests to Microsoft and they do not respond. Despite this being clearly communicated multiple times, they continued to communicate using the same problematic Microsoft ID for months.

That ID was only usable on a very old device, and this was also communicated clearly. I kept explaining that it would eventually stop working, which is exactly what has now happened.

Initially, they asked for a large amount of evidence and confirmations, all of which were provided. Even after everything was confirmed, they did not switch communication to my requested email address. Instead, they sent an email asking me to connect on a video call, again using the same Microsoft ID that had already been flagged as unreliable.

Now the account is completely logged out and I cannot even reply back. At this point, it is unclear how I am supposed to continue with my case or communicate at all, since everything is tied to an account that I repeatedly warned was not usable.

On top of this, they continue to ask an excessive number of questions after the account has already been created. These are things that should have been clarified before taking payment, not after placing the customer in a situation where they can no longer access their own case.

I need a clear and immediate way to reconnect with my case using a working email address.

January 3, 2026
Unprompted review
Coracle GmbH logo

Reply from Coracle GmbH

Dear Hiba,

We’re very sorry for the frustration this situation has caused. Due to the sensitive nature of blocked accounts, we do need to be thorough in our verification process, but we recognize that this has made things unnecessarily difficult for you.

A member of our team will be reaching out to you shortly at your new email address to complete the video identification and ensure your case is properly connected to a working email. We appreciate your patience and are committed to resolving this as quickly and smoothly as possible.

Thank you for bringing this to our attention!

Rated 1 out of 5 stars

Does it happen to others also from Coracle?

I am Dr. samir Kumar Poudel, father of Aashray Poudel from Nepal. My son was selected for B.E. program in Mechanical engineering in Karlsruhe Institute of Technology, Germany. As a pre-requisite for student visa, we had to open blocked account. For this we chose Coracle. 12,043 Euro was transferred from my account to coracle after getting verification from it's side. The payer was already verified. We were hoping to get answer soon but there was no response for a week. we repeatedly asked about the reply. Contrary to our belief from such a well- known company, it emailed me stating that the process could not be proceeded further due to problem in update in its system. It could have shut down the server till the update was completed. We sent other supporting documents for further processing, but all was in vain. We were missing the deadline from the university. It is a matter of career. We were so much frustrated from Coracle. So, we finally agreed for refund process. All documents were submitted as per requirement. Until and unless we get money back, we cannot proceed forward for re-sending money for blocked account. There are legal provisions in our country. I tried my best for any other option. The rule is so rigid that no body dares to proceed beforehand. Coracle says that the process is already started and it's in bank's end , and moreover, the process might take up to 4 weeks. How can a company be so irresponsible for the wrongdoing from it's side. My son may miss his enrollment. The psychological trauma that we had to face is beyond imagination. I want coracle to tackle this as soon as possible and not let black spot to remain in it's image.
Regards,
Associate Professor Dr. Samir Kumar Poudel
Chief consultant cardiologist
Head, Department of Cardiology
National Academy of Medical Sciences, Kathmandu, Nepal

November 24, 2025
Unprompted review
Coracle GmbH logo

Reply from Coracle GmbH

Dear Dr. Samir,
Thank you for your feedback here and we apologize that there was a delay in resolving your son's issue. We understand that as a parent, you are also deeply involved in your sons succes! I see the issue has now been resolved and all documents submitted to the embassy. Again, I want to apologize for the inconveniance and I hope we can give you and your son the service you deserve moving forward. We wish Aashray all the best!

Rated 1 out of 5 stars

Do not trust coracle , they are cheating you

I use coracle for my block account and after coming to Germany when i try to activate my account , my account is locked and not able to login now . For that i contacted support team but i didn’t receive any response from them . Now i am going to take legal action against them. So request to everyone that do not use coracle.

November 21, 2025
Unprompted review
Coracle GmbH logo

Reply from Coracle GmbH

We’re sorry to hear about the frustration you experienced and sincerely apologize for the inconvenience caused. We’re glad to confirm that the issue has now been resolved and that our support team was able to assist you.

Thank you for your patience during this process. We truly value your feedback and will continue to work on ensuring smoother and clearer experiences for our customers moving forward.

Wishing you a smooth transition and all the best in Germany.

Rated 5 out of 5 stars

Go for it.

Trustworthy and most importantly they don’t take monthly fees. Definitely recommend!

October 31, 2025
Unprompted review
Coracle GmbH logo

Reply from Coracle GmbH

Thanks so much for your kind review!

Rated 3 out of 5 stars

i am not sure why their support team is…

i am not sure why their support team is not replying to any of the Emails?

October 23, 2025
Unprompted review
Coracle GmbH logo

Reply from Coracle GmbH

Dear Zeeshan,
We apologize for the delay in getting back to you. We see your request has been resolved. Should you need anything else please do not hesitate to reach out to the team. Thanks!

Rated 1 out of 5 stars

Extremely Disappointed – Unresponsive and not helpful



I had blocked my money with Coracle in june 2025 for my study abroad process. Unfortunately, my visa was rejected, and I have been trying to get my refund for the past 5 months. Despite multiple emails and follow-ups, the Coracle team has been completely unresponsive and not helpful at all.

This experience has been very stressful and disappointing. I trusted Coracle to handle my funds professionally, but their lack of communication and accountability has made the entire process extremely frustrating. I hope they take responsibility and process my refund soon.

July 10, 2025
Unprompted review
Coracle GmbH logo

Reply from Coracle GmbH

We’re very sorry for the frustration and stress caused by the delay in your refund. We completely understand how disappointing this situation must be, and we truly appreciate your patience.

Our team has already reached out to you with the exact details of the documents we need to process your refund. While we have to follow strict rules to ensure everything is handled correctly, we are fully committed to supporting you every step of the way so your refund can be processed as quickly as possible.

Thank you for giving us the chance to make this right. We’re here to help and want to get this resolved for you as soon as we can.

Rated 5 out of 5 stars

Best decision to use Coracle

Great Team, great work. It was almost the most satisfying experience ever to use Coracle, especially when it comes to obtaining a visa. The quick solutions and responses were epic like water in the desert. Thank you every time for being so greatly supportive.
I am glad I decided to use Coracle.

Hope you all the best Coracle!

October 7, 2025
Coracle GmbH logo

Reply from Coracle GmbH

We're happy to hear that your visa experience was satisfying. It's wonderful to know our team's quick support was helpful. We appreciate your kind words and are glad you chose us. We wish you all the best!

Rated 5 out of 5 stars

Best service

Coracle gave me the best service for my blocked account. Everything was fast and smooth. Their support team was friendly and always ready to help. I’m really happy with their service and would definitely recommend them to other students!

October 8, 2025
Unprompted review
Coracle GmbH logo

Reply from Coracle GmbH

Dear Shyla,
Thank you so much for your kind words! We really prioritise our customer support and are so glad to hear we met our mark. Thanks for choosing Coracle!

Rated 5 out of 5 stars

Excellent experience

Smooth experience. Staff is vert responsible

September 24, 2025
Coracle GmbH logo

Reply from Coracle GmbH

Dear Fizza,
Thanks for taking the time to share your positive experience with Coracle!

Rated 5 out of 5 stars

Coracle review

Fast and polite answers for my questions

October 7, 2025
Coracle GmbH logo

Reply from Coracle GmbH

Thank you Ali! So glad to hear the team is supporting you in such a way!

Rated 5 out of 5 stars

Fast, Friendly, & Very Helpful

I've been a coracle user for more than 2 years and the staff always very helpful and friendly on taking care of my blocked account. 10/10 would keep using their service :D

September 11, 2025
Coracle GmbH logo

Reply from Coracle GmbH

Dear Gibran,
Thanks so much for your kind review and for choosing coracle TWICE! We really appreciate you and are glad to cotinue supporting your time here in Germany.

Rated 1 out of 5 stars

I used Coracle since 2020

I used Coracle since 2020, at July as usual i was prolongating existing blocked account and was 100% sure that it will work out smooth as usual since i"m using coracle for more that 5 years. This time i have lots of troubles, first is not recieving of BA amount confirmation once Coracle recieved them. Second the worst one, is thati haven't recieved my monthly paymets and Puffer in amount of 3006 Euro. It's such a crazy amount missing and i'm shocked about for unprofessional Coracle can be. This issue never happend before. If you consider Coracle as an option for Blocked account unfortunatelly Coracle is not the same is it was before: Team for sure resolved the case as fast as they could, and the Coracle team contacted me for feedback. Feedback and review remains the same, Coracle become utterly unprofessional. If you will have a look at the E-Mail you've sent me there is a wrong name in it (would be okay if i would be a new client, but 5 years say a lot) The document for authorities for residence permit has typos in it. How trustful does it looks for them? You've got really unorganized.

September 24, 2025
Unprompted review
Coracle GmbH logo

Reply from Coracle GmbH

Dear Kamola,
We are deeply sorry for the inconveniance you faced regarding your current extension with us, especially since you have gone years smoothly in Coracle. We took your concern very seriously and have resolved the situation on our end. We know that does not take away the frustration you felt or the doubts you now have, but we hope to continue offering you the service you have come to expect from Coracle. A team member has also reached out to you for any further feedback and to double check that all is okay on your end now. Thanks so much for your continued loyalty with us and we we will continue doing all we can to best serve you. Thanks so much!

Rated 5 out of 5 stars

great service

I had a great experience with Coracle. The staff were very polite and always supported me with all my questions. Everything was handled quickly and efficiently. I can only recommend their service!

September 10, 2025
Coracle GmbH logo

Reply from Coracle GmbH

Dear Elizaveta thank you for your kind words about our team, we are really happy to know you had such a pleasant experience and that you recommend Coracle to future students!

Rated 5 out of 5 stars

Very convenient

Very convenient, quick feedback and help with questions

August 21, 2025
Coracle GmbH logo

Reply from Coracle GmbH

Thanks so much Ksenia!

Rated 5 out of 5 stars

Great communication and super fast

They answered very quickly and were always kind and clear. The opening of the blocked account was done super fast and I was very satisfied with the experience.

July 18, 2025
Coracle GmbH logo

Reply from Coracle GmbH

Dear Jimena, thank you so much for trusting Coracle with your blocked account needs! We are so happy to hear you are satisfied with our services, we wish you all the best!

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