I choosed coracle on a friend's suggestion but my experience has been really smooth with them, they respond and solves your problem without any delays. Their country head Ahtasham gul butt has been... See more
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Coracle is a FinTech Startup in Hamburg, Germany, offering fully digital Blocked Account and Health Insurance services for international students coming to Germany. Rooted in customer service by always putting students first, we are the highest-rated digital-service provider for international students in Germany on the market! Fully approved and accepted by German Authorities.
Hamburger Str. 180-182, 22083, Hamburg, Germany
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Excellent Service although i feel bad first when first time block account deplayed in my active account it had taken more than month but after that excellent response provided by coracle support
I can’t get answer from your support team about may payments since month. Why can’t I just know when will I have my first payout?
My customer ID is 2506-33094.
Natalia Reznikova.
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I have been telling the Coracle team for months that my Microsoft ID is not recoverable. I have already sent thousands of support requests to Microsoft and they do not respond. Despite this being clearly communicated multiple times, they continued to communicate using the same problematic Microsoft ID for months.
That ID was only usable on a very old device, and this was also communicated clearly. I kept explaining that it would eventually stop working, which is exactly what has now happened.
Initially, they asked for a large amount of evidence and confirmations, all of which were provided. Even after everything was confirmed, they did not switch communication to my requested email address. Instead, they sent an email asking me to connect on a video call, again using the same Microsoft ID that had already been flagged as unreliable.
Now the account is completely logged out and I cannot even reply back. At this point, it is unclear how I am supposed to continue with my case or communicate at all, since everything is tied to an account that I repeatedly warned was not usable.
On top of this, they continue to ask an excessive number of questions after the account has already been created. These are things that should have been clarified before taking payment, not after placing the customer in a situation where they can no longer access their own case.
I need a clear and immediate way to reconnect with my case using a working email address.

Reply from Coracle GmbH
I am Dr. samir Kumar Poudel, father of Aashray Poudel from Nepal. My son was selected for B.E. program in Mechanical engineering in Karlsruhe Institute of Technology, Germany. As a pre-requisite for student visa, we had to open blocked account. For this we chose Coracle. 12,043 Euro was transferred from my account to coracle after getting verification from it's side. The payer was already verified. We were hoping to get answer soon but there was no response for a week. we repeatedly asked about the reply. Contrary to our belief from such a well- known company, it emailed me stating that the process could not be proceeded further due to problem in update in its system. It could have shut down the server till the update was completed. We sent other supporting documents for further processing, but all was in vain. We were missing the deadline from the university. It is a matter of career. We were so much frustrated from Coracle. So, we finally agreed for refund process. All documents were submitted as per requirement. Until and unless we get money back, we cannot proceed forward for re-sending money for blocked account. There are legal provisions in our country. I tried my best for any other option. The rule is so rigid that no body dares to proceed beforehand. Coracle says that the process is already started and it's in bank's end , and moreover, the process might take up to 4 weeks. How can a company be so irresponsible for the wrongdoing from it's side. My son may miss his enrollment. The psychological trauma that we had to face is beyond imagination. I want coracle to tackle this as soon as possible and not let black spot to remain in it's image.
Regards,
Associate Professor Dr. Samir Kumar Poudel
Chief consultant cardiologist
Head, Department of Cardiology
National Academy of Medical Sciences, Kathmandu, Nepal

Reply from Coracle GmbH
I use coracle for my block account and after coming to Germany when i try to activate my account , my account is locked and not able to login now . For that i contacted support team but i didn’t receive any response from them . Now i am going to take legal action against them. So request to everyone that do not use coracle.

Reply from Coracle GmbH
Trustworthy and most importantly they don’t take monthly fees. Definitely recommend!

Reply from Coracle GmbH
i am not sure why their support team is not replying to any of the Emails?

Reply from Coracle GmbH
I had blocked my money with Coracle in june 2025 for my study abroad process. Unfortunately, my visa was rejected, and I have been trying to get my refund for the past 5 months. Despite multiple emails and follow-ups, the Coracle team has been completely unresponsive and not helpful at all.
This experience has been very stressful and disappointing. I trusted Coracle to handle my funds professionally, but their lack of communication and accountability has made the entire process extremely frustrating. I hope they take responsibility and process my refund soon.

Reply from Coracle GmbH
Great Team, great work. It was almost the most satisfying experience ever to use Coracle, especially when it comes to obtaining a visa. The quick solutions and responses were epic like water in the desert. Thank you every time for being so greatly supportive.
I am glad I decided to use Coracle.
Hope you all the best Coracle!

Reply from Coracle GmbH
Coracle gave me the best service for my blocked account. Everything was fast and smooth. Their support team was friendly and always ready to help. I’m really happy with their service and would definitely recommend them to other students!

Reply from Coracle GmbH

Reply from Coracle GmbH

Reply from Coracle GmbH
I've been a coracle user for more than 2 years and the staff always very helpful and friendly on taking care of my blocked account. 10/10 would keep using their service :D

Reply from Coracle GmbH
I used Coracle since 2020, at July as usual i was prolongating existing blocked account and was 100% sure that it will work out smooth as usual since i"m using coracle for more that 5 years. This time i have lots of troubles, first is not recieving of BA amount confirmation once Coracle recieved them. Second the worst one, is thati haven't recieved my monthly paymets and Puffer in amount of 3006 Euro. It's such a crazy amount missing and i'm shocked about for unprofessional Coracle can be. This issue never happend before. If you consider Coracle as an option for Blocked account unfortunatelly Coracle is not the same is it was before: Team for sure resolved the case as fast as they could, and the Coracle team contacted me for feedback. Feedback and review remains the same, Coracle become utterly unprofessional. If you will have a look at the E-Mail you've sent me there is a wrong name in it (would be okay if i would be a new client, but 5 years say a lot) The document for authorities for residence permit has typos in it. How trustful does it looks for them? You've got really unorganized.

Reply from Coracle GmbH
I had a great experience with Coracle. The staff were very polite and always supported me with all my questions. Everything was handled quickly and efficiently. I can only recommend their service!

Reply from Coracle GmbH

Reply from Coracle GmbH
They answered very quickly and were always kind and clear. The opening of the blocked account was done super fast and I was very satisfied with the experience.

Reply from Coracle GmbH
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