Crunch Accounting Reviews 1,513

7 days, 5 emails asking for clarification on a mistaken advice i believe support gave, no answer over email. really gone downhill on the support. ---- update. I've changed this from 2 to 4, as t... See more

I've used Crunch for several years now and honestly can't fault them. They've always been really helpful and professional. Glenn sorted out my self-assessment for me recently - got it done quickly and... See more

Smooth and stress-free remortgage 🙌 Remortgaging with Crunch Mortgages was hands down the smoothest experience we’ve ever had. From the first conversation to completion, the service was professi... See more

Crunch Accounting have been really solid for me. Communication has been quick, and they’ve been clear about what they need and when. Glenn Cobb in particular has been excellent - proactive with advice... See more

Great digital platform to run a small business from. Most of it is automated and works really well. But what used to be an accountancy with good consulting advise has turned into a company offering... See more

Honestly, cannot believe what a shambles. I had a free trial for a month - where I was unable to login to my account. Someone from their support team sent me a link to add a password, I logged... See more

Great app. Great support. Great value for money. I am relatively new to having to keep accounts. Before joining crunch I was with a local reputable accountants and used QuikBooks. Crunch has been be... See more

Have used Crunch while self employed and always found them helpful and efficient. No longer using them as no longer self employed but received a proactive call from a chap called Rob today checking wh... See more

Joel at Crunch - As always you’ve made the gritty bit of business management easy and less anxiety fuelled. An absolute Diamond – thank you. Having my business in your hands means I get to focus... See more

I have been a client since 2011 and have never considered switching. Bookkeeping couldn't be easier, and I don't need to pay for another app and get to grips with it. Crunch's great Client Management... See more

I called Crunch to get some support on reconciling my accounts. Thea Burdis helped me patiently through every transaction until we were able to balance my account. I am so grateful because I wouldn'... See more

Glenn Cobb is an excellent Senior Advisor who helped me make some strategic decisions about my small business. He presented a detailed analysis of the financial options before me – prior to our call I... See more

I've been using Crunch for years, ever since I first opened my company, and they've been consistently good. Great customer service and the improvements to the UI have made bank reconciliation so muc... See more

I've had a few client advisors over the last 11 years or so but this year Siann has been absolutely amazing. She has put up with a number of silly questions and had to resolve issues I have created th... See more

After a number of years with them, I’m finally leaving because the service has become unbearable. In my experience, they provided no clear guidance when I needed help shutting down my company—jus... See more

Sean V at Crunch was incredibly helpful. He made sense of things I’d been struggling with, talked me through each step clearly and took the stress out of sorting my accounts. Really grateful for his h... See more

I’ve been using Crunch for the last 9 years, and I’m genuinely happy with their service. The platform is easy to navigate, and their team is always quick to respond with clear, helpful advice. Thanks... See more

Service received was truly exceptional. Thea went above and beyond supporting me with my company’s admin work. The Crunch tool as always is straight forward but I do still require that additional supp... See more

Crunch operate an excellent online accounting platform and service. I've been with them since 2022. Their customer services support is top class with knowledgeable staff who can answer most questions,... See more

I didn’t contract for very long but I can highly recommend Crunch for anyone setting up a company when it all seems so complicated. The best thing was having a named contact who was always helpful. Th... See more

I would rate my recent experience as excellent, based purely on the helpfulness of the particular advisor that has been assisting me recently - who absolutely goes the extra mile you know who you ar... See more

I've been using crunch for 2 years and they have been fantastic from start to finish. Most recently, I have been in communication with an accountant named Glenn Cobb who has been helping me with a few... See more

claim they are e commerce specialists but i'm constantly having to re check their mistakes and tell them they are wrong (which they are) I nearly paid an extra £20,000 in tax last year thanks to their... See more

Just started with Crunch. They have been extremely helpful in setting up the system and providing accounting advice on a range of topics. The accountant Glenn, and Craig the account manager, have bo... See more

Crunch call me more than my wife! They literally are the 5th emergency service. Even the receptionist who picks up the phone has enough in depth financial knowledge to quickly put you at ease and con... See more

I’ve been trying to solve a simple issue for more than six weeks. The account manger promises to call then he doesn’t. In the meantime sends emails claiming that the call was made. If you call them di... See more

I recently helped my wife to complete her tax return and we were both pleasantly surprised by how easy it was to do this using the Crunch platform. The form we needed to complete was clear and there w... See more

This company. What a mess. They just get worse and worse. Mistake after mistake and don't even apologise. Asked for advice on end of year headroom for pension contributions and they totally misadvised... See more

Crunch are always great and give the most the most helpful, straightforward and practical information and advice. This time Glenn Cobb helped me out of a self assessment glitch, and recognised some... See more

I’ve been with Crunch for a few years now and I’ve found the service to be great. In fact I have two accounts with them for two different businesses. My knowledge of accounting in minimal, so being ab... See more

I’ve been with Crunch for around 15 years and am now closing my company. While my accounts haven’t always been perfect, no matter how challenging things got, the team has always been there to help. Th... See more

Glenn was superb. Knowledgeable, and patient. But mostly super humble and empathetic to the trials and tribulations of the contractor world. These guys genuinely want to get the best outcome for... See more

Nicholas House, a Senior Accountant at Crunch is an excellent advisor on all things VAT and tax. He guided me through the intricacies of VAT when I exceeded the threshold and needed to register.... See more

I'm a new client and so far, the Crunch team has been swiftly dealing with all my queries. I had a VAT threshold panic last week and Glenn Cobb put my mind at ease after running some accounting projec... See more

Ross Martin was great helping me optimise tax and any other questions I had. Super knowledgable and followed up actions straight away and provided me with a summary. Great service from Ross

They take the time to really educate one about tax and running a small business. They've always been super helpful and non judgemental. I've always felt reassured using their service and love that I a... See more

We have as a business been using Crunch for our accounting since we formed our business back in 2011. Since then we have always found them really easy to work with and quick to respond. The p... See more

Glenn Cobb recently helped me with new HMRC PAYE & NI information impacting my business. He walked me through the issue and provided clear and actionable solutions to help me better manage my business... See more

Glenn provided great support in preparing my company’s books for year end. His time helped me understand my tax position and made the whole process straightforward.

I have used crunch accounting for 10 years and the software is great. What sets them apart is the bespoke advice from their accountants who always respond quickly with detailed advice. A particular me... See more

Terrible. No end of year tax planning, no helpful advice and vague replies when asked questions. Also filed my VAT return 3 months late which caused penalties. Wouldn’t recommend.

Added - Wow! I've just seen the reply and you do know who I am as I've verified my account and a member of your team has contacted me. So this is how you filter out negative reviews. My experie... See more

I've been with Crunch for 9 years now, and they've been absolutely brilliant throughout. What stands out most is their customer service. They're always available through various channels and genuin... See more

Glenn Cobb assisted me as I moved my company into Dormancy and answered my many questions on my Self Assessment POA future predictions. He was very responsive and patient with me so a big thank you!

An amazing onboarding experience and really detailed, bespoke advice available at each juncture. The software is easy to use and very intuitive. I have every confidence in the support I will get movin... See more