CrunchLabs Reviews 1,143

Our 5 year old engineer-to-be son asked for this as a Christmas gift. So excited to see his reaction when he opens up his first box!!! As far as the purchase: Excellent online experience from start to... See more

We tried CrunchLabs and I’m honestly impressed. The project was hands-on, challenging in a good way, and actually kept my kids engaged without screens. The instructions were clear, the materials felt... See more

The order arrived promptly, instructions were easy for my 7 year old to follow and the mini creative videos were a lot of fun for her to make. This was our first box and my daughter had fun building,... See more

My son has been building crunch labs crates since he was 6 and always looks forward to receiving them (he’s almost 9 now). He teaches me the principles he learns and loves doing the challenges with hi... See more

I’ve rarely had a worse experience. 5 minutes after accidentally ordering the wrong package I tried to cancel, and was met with an automated agent response, saying I could not. It promised to put me i... See more

This is the second demand for a review and I haven’t even received the product yet. Very annoying. I can’t even track its progress because instead of a simple tracking number it needlessly requires in... See more

I accidentally put 2 items in my cart and could not remove one in the cart page so I assumed you could correct that on a subsequent review page before the item was charged...Wrong! Their customer se... See more

We ordered this for our grandson‘s birthday. The order was placed January 7. Today is February 2, and we have yet to see even the first box. I have received numerous AI messages, I have called several... See more

Customer service is poor. We ordered the Build Boxes for multiple years and upgraded to the Hack Pack this year. The first Hack Pack will not function and they provide limited instruction to their cod... See more

So far, I’m extremely happy with the service. I purchased it because my son always says that Mark is his favorite YouTuber and that he wants to be an engineer too. Since it was his birthday, I decided... See more

Our granddaughter (7 years old) has been asking for CrunchLabs boxes ever since she watched her first episode. When she finally got one, she was beyond excited and started right away on her box, excit... See more

I can't afford the annual subscription . Was hoping yall had Klarna or affirm options . I had to pick the monthly option and I dislike that we have to pay for shipping for a subscription. Only reason... See more

Your website was clear as far as what kit to go with based on age. Setting up the monthly gift was easy and straightforward. I appreciated that you were clear stating the steps to cancel the subscript... See more

My 7-year-old son absolutely loves his CrunchLabs kit. Each box keeps him engaged for hours and really helps develop his scientific thinking through fun, hands-on experiments. It’s the perfect mix of... See more

My 7 year old child loves the crunchlabs boxes! They provide an opportunity to learn concepts my child isn’t exposed to at school. The toy that gets built is just an added bonus - the real value is in... See more

We have had to inform our credit card conpany to start a dispute resolution for undelivered goods . We ordered on the 14th of December and despite receiving an email with a tracking number - a parcel... See more

My oldest granddaughter received this as a Christmas present and has loved every project she has received. So much so, she told her cousin about it and I just ordered my 2nd oldest granddaughter will... See more

Great site! I wanted to compare the different boxes for my kids, and the details provided made it really easy to choose. The interface is simple and clean. The annual subscription pop-up was also very... See more

Crunchlabs were originally supposed to deliver second part of subscription on 21 January. I questioned them by email and was assured that it would be delivered by 31 January. Later that day I received... See more

I’m an 80 year old grandmother who enjoys watching my grandson assemble your kits. I have all his past projects (at least 25) on display on shelves in my home. Thank you for making my ordering proce... See more

My son LOVES his CrunchLabs Build Boxes!! Every month, his faces lights up when he see the box arrive and IMMEDIATELY gets to work! Absolutely worth the money to see him learning, reading, problem sol... See more

I absolutely love CrunchLabs! The monthly subscription has been such a great way to keep my son engaged and excited about learning. Each box sparks his creativity and curiosity through hands-on projec... See more

We've ordered from Crunchlabs in the past and had several years of subscriptions. This year I ordered in Nov, never received a shipment notification. Contacted support in Dec and went to an automate... See more

My son received his first box for Christmas and immediately got to work. He was THRILLED! As a parent, I was so impressed with not only the book of instructions but the fact that there was an easy acc... See more

This does not work. After several attempts to figure out why it’s not working, no one in our family can figure out why the wheel isn’t spinning. Something is probably defective. As this is our first c... See more

I just purchased the subscription, and I was pleased to find it to be less expensive than I had expected. My son has been watching Mark Rober's YouTube videos enthusiastically for awhile, and he is go... See more

We purchased the more advanced kit series for our 11 year son. His first kit arrived today and he had so much fun putting the kit together and troubleshooting when needed. He kept saying over and over... See more

We are stationed overseas and are very relieved to see that crunch labs delivers to APO and FPO addresses! This means our mini engineer can keep building where ever we live!

The page was difficult to navigate. The chat pop-up window blocked much of the search without the option to exit out or minimize. The ability to try the product with a shorter subscription period wa... See more

While trying to order a gift, your system automatically charged his mother's previously existing account, although, I had entered my billing, my bank account, my address for billing! I did enter... See more

My daughter absolutely loved the shows so I got her a crunch box subscription and it didn’t disappoint. She had a great time with the first build and it’s been great for her resilience. The instructio... See more

subscriptions are annoying, but thats the only option. the email says there is a year of boxes coming, but we will only be getting 3 then cancelling, which leaves the child expecting more than they wi... See more

My son loves Mark Rober and his box suggestions. He likes to mix and match them. Delivery in France is fast, about 15 days. He opens each one hoping to receive the Platinum Ticket :-) . Since he's no... See more

Horrible customer service. Hours on phone. No response from what turned out to be an AI email (they then admitted they were overloaded from holidays). This was supposed to be my kids big Christmas... See more

My 10 year old grandson loved his gift and immediately put it together without any difficulty so thank you. I am wondering why I haven’t received a reply about the 2 free months and a silver ticke... See more

My little guy is so excited to get his first package. As soon as we ordered we got a confirmation email with all the information about our subscription. Then we got another with the certificate and vi... See more

I love the follow up. More importantly I love the think like an engineer mentality. Crunch Labs gives kids the best opportunity to be a cut above mediocre and without crunch labs how will they ever kn... See more

webpage progression was inconsistent. Issues with putting childs birthday (would rather us age). double ordered when trying to fix this. No easy way to adjust. The are better ways to set this up.... See more

Guys, first box was already opened. Delivered 5 days after latter part of ETA. I don’t really care myself but my 8 yo daughter thinks there’s a ticket going to be in there to visit crunch... See more

The absolute most atrocious customer service imaginable. Spent days emailing with one response and when you call the customer service line you can expect to sit on hold for 10 minutes and they automat... See more

We live in Canada and my son really wanted Build Boxes this for his 9th birthday, so we ordered the quarterly (3 box) subscription to give it a try. Delivery was reasonable and no issues. The first bo... See more

My boy loves the boxes coming from Crunch Labs every month. The combination is just perfect. Mark has a video to explain each experiment and more. My son builds the actual thing himself and learn a gr... See more

A piece broke within one day of building the kit because my son was enjoying it so much he was forcing it beyond the design parameters. Crunchlabs sent a replacement part for the kit that day, free of... See more

My son has been obsessed with CrunchLabs since discovering Mark Rober and his Squirrel obstacle courses. He started watching CrunchLabs when he was around three and is now going to be six soon. He has... See more