DiJiFi Reviews 1,786

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's commitment to high-quality service and the professionalism of its staff. Consumers appreciate the ease and efficiency of online communications, payments, and follow-up processes. People highlight the company's ability to handle delicate and important family memories with care and competence, often exceeding expectations in terms of digital quality and final results. Reviewers frequently mention the friendly and accommodating nature of the staff, noting their patience and willingness to answer questions thoroughly. Customers value the company's ability to work miracles, even with difficult or damaged media. Consumers are particularly impressed with the speed and reliability of the service, as well as the company's dedication to resolving any issues promptly and effectively.

Based on these reviews

Rated 5 out of 5 stars

Thank you for helping me make a DVD with videos from my phone, I couldn't find anyone where I live to do this for me. It was very important project for my little brother who has down's syndrome and he... See more

Rated 5 out of 5 stars

I located DiJiFi after a web search of companies able to digitize micro cassettes, which in my case were 30 or more years old. Care and competency were therefore paramount, and DiJiFi provided bo... See more

Rated 5 out of 5 stars

We gave DiJiFi some of our family's most cherished audio tapes and films for digital transfers. They talked through the process with us carefully, and their technicians did an excellent job. I am a fo... See more

Rated 5 out of 5 stars

I mostly want to thank Blaine for my excellent experience at DiJiFi. He greeted me warmly and was extremely helpful throughout the process. He answered all my questions. He showed me how things would... See more

Rated 5 out of 5 stars

I live in key West Florida and I was having a difficult time finding somebody to take my videos from my phone and put them on a DVD. This is so important to me because my little brother has down syndr... See more

Rated 5 out of 5 stars

Created a two CD set and thumb drive from a 1984 cassette tape of an evening of live band performance in a bar.. absolutely perfect (and even better) than the original! Will keep doing business wit... See more

Rated 5 out of 5 stars

DIJIFI does excellent work. I wouldn't trust my videos with any other. Several times other providers have not be able to reproduce difficult videos for me -- but it seems that DIJIFI can work miracle... See more

Rated 5 out of 5 stars

I recently went to DiJiFi to transfer some film and audio. The process was estimated to take about a month, but I opted for the rush service to get it done sooner. About a week later, I was told my... See more

Rated 5 out of 5 stars

Great communication through the entire process. Delighted with the results -- reel- to-reel recordings of our garage band of fifty-five years ago were brought to life through digitization. Put smile... See more

Rated 5 out of 5 stars

Very friendly and accommodating person on phone and at desk. Expedited service very good. This was my first experience with DiGiFi, and I probably should have carefully read info and FAQs online fir... See more

Rated 5 out of 5 stars

The people at DiJiFi were great! Super professional and accommodating. Wonderful to work with. Highly recommended. I had an old cassette that I wanted to eliminate background noise on and have it put... See more

Rated 5 out of 5 stars

Dijifi did an expert job scanning my super 8 films, which were all 40 to 50 years old. With the added audio scanning service, they captured the audio as well and synced it with the video perfectly. Th... See more

Rated 5 out of 5 stars

Patient staff for my novice inquiries on 1/2 inch VHS format to digital transfer. Tasteful office and prompt service at desk on drop off and pickup date.

Rated 5 out of 5 stars

I love you guys forever. You are sensitive to senior citizens who are trying to preserve archival legacies of the arts movements of the 1970s and 1980s when technologies were pretty basic. thank you f... See more

Rated 5 out of 5 stars

Great service, nice and easy going people. Good price. They digitized a whole archive of Super8 footage that my grandpa shot between the 60s and the 80s from out of a zipper bag and a shoebox, and it... See more

Rated 5 out of 5 stars

Transfer of tape was quick, and when I asked for the volume of single voice to be increased, they made it happen. The best part was the email delivery of the sound file. Nothing beats immediate gratif... See more

Rated 5 out of 5 stars

For a few years I've sent tapes, discs, etc. to Diji and they have always come back: accurate, clean and durable. These included some discs which contained 'film' taken decades ago. Wonderful.

Rated 4 out of 5 stars

Well, you guys were very, very nice. I think I spoke to Jay when I was there to drop my stuff off. What I don’t know how to evaluate the work you did because my film was very old 8 mm, and I on... See more

Rated 1 out of 5 stars

The link to digital image transfer was excellent. But the delivery of my original artwork (a silver gelatin print) with the thumb drive digital file never arrived. I fully paid for this added service.... See more

Rated 5 out of 5 stars

Excellent communication! You have great people working for you. Thank you for saving this 1958 reel to reel tape recording of my great grandmother’s funeral! It was a Teton Dam Flood victim and you br... See more

Rated 5 out of 5 stars

Thank you so much for restoring our family's film from 1932 - it's an amazing and very special look into the lives of our family almost 100 years ago and its all thanks to yall!

Rated 2 out of 5 stars

I am disappointed. I never received my original artwork and thumb drive from the job. Only the link. I left voice messages. When should I expect receive them?

Rated 4 out of 5 stars

Overall, you guys did a very good job, but having to wait nearly 8 weeks to get nine very short 8 mm films transferred to videos, seemed too long to me.

Rated 5 out of 5 stars

The team is always such a tremendous help with all tasks we send their way! Special shoutout to MK for always answering our questions so timely.

Rated 5 out of 5 stars

Professional service. Pick and delivery worked perfectly. The end result met all my expectations. The transfer (video tapes) were even delivered ahead of schedule. I highly recommend DiJiFi.

Rated 5 out of 5 stars

They went beyond and above when post office delivered to another address. Then I let time expire to download and they resent the file. Everything came out great

Rated 5 out of 5 stars

DiJiFi was great. Everyone is super professional and easy to work with. Best of all, they're transparent and honest. I will definitely work with them again.

Rated 5 out of 5 stars

Very pleased with the speed with which you digitized multiple cassettes, records and reels of recording tape. The quality of your work is excellent.

Rated 5 out of 5 stars

Very friendly and helpful! Answered all of my questions and concerns. They were able to reprint my negatives that are 39 years old! The reprints are beautiful and great quality.

Rated 5 out of 5 stars

Today is October 27. I have yet to receive any products from your company but so far the service has been very good. I’m awaiting to see what we have so I’m just leaving some type of review for you.

Rated 5 out of 5 stars

These guys were very efficient and professional with tapes that were irreplaceable. I trusted that they would be safe and they were. Great job!

Rated 4 out of 5 stars

The quality of the work is great! It just took me a little bit of trial and error to find and then download the file at first. Once extracted, it plays beautifully!

Rated 5 out of 5 stars

The experience wasnt great. Then i expressed my concerns and the movies were brought to me on the weekend which was a very thoughtful way of improving customer satsifaction.

Rated 5 out of 5 stars

Very responsive, and great customer service. The quality of the tapes that they digitized for me were very good given their age.

Rated 5 out of 5 stars

I was quickly given an estimate for the work. I ended up not needing to have the transfer done which was estimated.

Rated 5 out of 5 stars

Deliverables are high quality and easy to work with. A lot of options for delivery of scanned materials and fair prices

Rated 5 out of 5 stars

Great! The timing was longer than I excepted for receiving the digital but I believe the team dedicates the time to throughly transpose the music.

Rated 5 out of 5 stars

Great communication. Came out amazing. So glad I learned about them, even though I live half way across the country.

Rated 5 out of 5 stars

They gave me what I was promised in the timeline they promised, and in a budget I could work with. They set expectations well, and were always courteous.

Rated 5 out of 5 stars

Professional and courteous and answered all my questions. And resolved a shipping problem very quickly. I would highly recommend Dijifi.

Rated 5 out of 5 stars

The waterfront location is an artistic statement on the evolution of technology in Brooklyn. The service toward an amateur was educational as well as patient. Replies to questions was prompt and pe... See more

Rated 5 out of 5 stars

They delivered my transfers ahead of time. They were very responsive to emails. Waiting for the second batch of tapes that are being transferred. Let's see if they do as good a job.

Rated 5 out of 5 stars

Blaine! He was the fellow at the front desk who helped me throughout my experience and made it all well-done.

Rated 5 out of 5 stars

Very professional and speedy service. I had a deadline that had to be met and DiJiFi met it. Would definitely recommend.

Rated 5 out of 5 stars

Super impressed with DiJiFi! Fast, reliable, and highly professional. The quality of their work speaks for itself

Rated 5 out of 5 stars

I was pleased with the follow up and the clarity the team member provided in explaining my options.

Rated 1 out of 5 stars

The VHS that I had transferred to digital is not a good job. The audio does NOT match up with the video! I have tried to get ahold of someone, but to no avail, nothing! I have sent an email and calle... See more

Rated 5 out of 5 stars

The product came out great! I had some issues with postal delivery, and you went above and beyond helping me with that.

Rated 5 out of 5 stars

Y’all are the bombdighitty!!! You took a cassette where every song was half aging off and was able to lift them and download every song in its entirety! Thank you a million times!


Company details

  1. #4 of 10 best companies in Photo Shop
  2. #29 of 112 best companies in Electronics Store

Information provided by various external sources

At DiJiFi, we are here to handle all your digitization needs - digitization, editing, recovery, duplication, uploading, repair & scanning. We convert to digital video, photo, film, audio and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

10 Weeks and No Recording

I sent a record to be digitized, and it was received by DiJiFi on Nov 28, 2025, and on Dec 3, 2025, I was sent a request for a deposit, which I paid the same day. I followed up by email on Dec 24, 2025, and did not hear back. Assuming the holidays were at issue, I emailed again on Jan 5, 2026. A week later on Jan 13, 2026, I heard back. The digital transfer had not started, but I was promised a status update by the end of the day. I didn't receive that but on Jan 15, received an invoice with a promise of a future Quickbooks link to pay and never received the link. I sent another email on Feb 3, and as of today, Feb 7, have received no response. Two and half months later, I have no digitized recording and limited communication. I have been sent two requests for review, so now I'm sharing my experience.

December 3, 2025
Rated 5 out of 5 stars

Sammy and Brother Zack Rock

Thank you for helping me make a DVD with videos from my phone, I couldn't find anyone where I live to do this for me. It was very important project for my little brother who has down's syndrome and he was so excited to see himself singing Elvis Presley songs, lol thanks again and I will be calling you for future projects

December 2, 2025
Rated 1 out of 5 stars

The VHS that I had transferred to…

The VHS that I had transferred to digital is not a good job. The audio does NOT match up with the video!
I have tried to get ahold of someone, but to no avail, nothing! I have sent an email and called.

December 22, 2025
Rated 1 out of 5 stars

Never got my artwork back!

The link to digital image transfer was excellent. But the delivery of my original artwork (a silver gelatin print) with the thumb drive digital file never arrived. I fully paid for this added service. I want my original silver gelatin print back.

December 17, 2025
Rated 5 out of 5 stars

Fast Estimate

I was quickly given an estimate for the work. I ended up not needing to have the transfer done which was estimated.

December 5, 2025
Rated 5 out of 5 stars

Great communication

Great communication. Came out amazing. So glad I learned about them, even though I live half way across the country.

November 10, 2025

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