Dondy Reviews 55

Such a great platform, very intuitive and easy to use Dondy. It helps us immensely with our costumer support division. Such an incredible app! Highly recommend!

We’ve been testing Dondy for a while now, and the AI features really stand out.
The AI replies are fast, accurate, and actually useful, not just generic chatbot responses. It handles common customer questions on WhatsApp smoothly and helps reduce the load on our support team.
What I like most is that the AI feels well integrated into the workflow, working alongside human agents instead of replacing them. It saves time, improves response speed, and helps turn conversations into real value for the business.

The AI at Dondy is incredible. It’s smart, fast, and actually useful. The Shopify integration works smoothly and makes managing and optimizing the store much easier. Their WhatsApp marketing is especially impressive, highly targeted, effective, and easy to use.

Everything feels well thought out and built to deliver real results. Highly recommended.

It’s an amazing app that helps customers generate more sales and orders through powerful automation and effective marketing messages.

Dondy makes life for Shopify brand owners who are trying to promote their brand a lot easier. I had no idea where to begin, but the Dondy support team walked me through step by step: setting up an API and connecting my number so I can send powerful marketing messages to my customers directly via WhatsApp. highly recommended app on shopify and is worth every penny. Can easily see my ROI has increased significantly since I started using the dondy app on shopify.

The Dondy WhatsApp Live Chat app has potential and is easy to integrate, but our experience has been difficult due to:
Incorrect billing raised without notice
Lack of reachable support via the listed phone number
Delays in resolving urgent issues
We are waiting for immediate resolution and hope the team strengthens their support and communication.

Best whats app automation tool .
Very easy to use .
5 stars customer support .
Highly recommended

Great customer service. Great apps which permit us to increase my revenues. Top

i think is one of the best app

Great customer service, helped me learn more about shopify flow, integrating the flow with WhatsApp.
they have very good knowledge about shopify itself, they give very good advices to increase sales.

I’ve been using this app for a few days now to send confirmation messages automatically, and I’m very pleased with the results. Setup was straightforward, documentation was clear, and integration with our workflows has been smooth. ;)

Absoulety Amazing App, The support team is very cooperative, they response on time and solved my all querys. Best app for WhatsApp automation and live chat.

The developers were attentive in everything and solved my queries promptly.
Excellent application and very intuitive

Vey well designed app with a lot of features, and very supportive helping team! They answered all my questions and give me all the help I need even in unregular hours. thank you very much!

I had a great experience with the Dondi app! I faced an issue yesterday, but their support team responded quickly and resolved everything smoothly. They were very cooperative and refunded my funds without any hassle. I really appreciate their prompt service. Highly recommended for anyone looking for reliable support!

Great to find an app with custom options. Very helpful in response to query regarding page specific widgets with Shopify collaborator support provided almost instantly to help us achieve what we wanted.

So, I have been recently in contact with Fakhrul, and they have been quick to answer with in-depth knowledge, helping me solve my issues very quickly. Thanks and cheers to the team.