Dressly Reviews 4,257

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the efficient and kind customer service, highlighting the rapid response times and helpfulness of the support team. Many consumers found the platform easy to navigate, with useful information that helped them think about their body type and make better fashion choices. People mention that the daily steps were easy to understand, giving them confidence in their ability to dress better. However, some reviewers experienced issues with the user experience, finding the platform difficult to navigate. Others expressed concerns about the subscription process, specifically regarding cancellation. Some consumers also reported that the product recommendations were not always suitable. Despite these concerns, many reviewers found the experience valuable, helping them to learn more about their style and make better choices when rebuilding their wardrobe.

Based on these reviews

Rated 4 out of 5 stars

While I didn't like the charges I received after the initial month, customer service was the fastest I've ever seen getting back to me, canceling my membership, and refunding me. I sent the email, che... See more

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Rated 4 out of 5 stars

I appreciate that you took my feedback seriously and I hope you will improve your AI to help others who are plus size with style. It's hard out here being big backed and having nothing to wear. Your r... See more

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Rated 4 out of 5 stars

I was sceptical at first because I had read some poor reviews. But now that I am trying their recommended process, I'm enjoying it. In the beginning there are are daily projects that are fun, well... See more

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Rated 5 out of 5 stars

I thought the app was great, very informative and easy to read. The topics, layout and graphics grabbed your attention & covered a great deal more than what I was expecting. There were some things... See more

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Rated 5 out of 5 stars

I'm absolutely loving the experience with this app! The team is doing an amazing job selecting outfits that fit my style perfectly. The matches are spot on and I'm thrilled with the results! Thank y... See more

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Rated 5 out of 5 stars

The daily steps were easy to understand and I felt very confident in my ability to dress myself better. It’s not enough to just show me what someone else thinks will look good, but explaining the rea... See more

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Rated 5 out of 5 stars

Cancelation without any hassle. I was set to start using the program but unfortunately I had an accident with an injury that requires surgery. I reached out to the support team at Dressly,explained... See more

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Rated 5 out of 5 stars

I decided my wardrobe needed an adult glow up, and when I found Dressly I finally find a workable way to get it. With one simple app, I have daily, simple, useful lessons and tips on how to build a... See more

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Rated 5 out of 5 stars

Wanted to try this service but within minutes of signing up realized i was unable to participate and had acted in haste. Dresserly was prompt in email replies, my subscription was canceled at my requ... See more

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Rated 5 out of 5 stars

The experience was not a positive one to start off with, but as I was about to drop the issue out of frustration, a representative named Claire reached out. Claire offered a genuine apology and proces... See more

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Rated 5 out of 5 stars

I started a subscription with Dressly. After a number of months I realized I was not using it enough to warrant the payment. It’s a bit challenging to determine how you can stop the subscription,... See more

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Rated 5 out of 5 stars

I bought this app because I recently lost a great deal of weight and have to replace my entire ware. With the high price of clothes today I can't afford to make any mistakes. This experience has given... See more

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Rated 5 out of 5 stars

I am sorry if I gave the wrong impression on my prior review. The problem was me not you guys. I am not sure how to correctly articulate what I’m looking for which makes it very difficult for you guys... See more

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Rated 5 out of 5 stars

Less than 24 hours after I hastily signed up for Dressly, I realized the time was not right for me to begin this journey. I reached out to customer support and they were extremely helpful and patient... See more

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Rated 1 out of 5 stars

Dressly is a complete waste of money. Do not sign up. The service is misleading, overpriced, and delivers nothing of real value. What they advertise is not what you get, and customer su... See more

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Rated 1 out of 5 stars

I used for 1 or 2 weeks, not really helpful. But the worst came when they charged 54 euros automatically after the initial payment and claimed that this was included in the membership! It is shay a ba... See more

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Rated 5 out of 5 stars

Very informative app. We'll structured and inspiring. I love it. I love that it shows u exactly where to buy the piece of clothing and their price. Very affordable pieces that look great. The article... See more

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Rated 5 out of 5 stars

Dressly is a fantastic app for those needing advise on fashion and styling the best look for their body! It is easy to navigate and gives useful information to think about when searching for your body... See more

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Rated 5 out of 5 stars

5 stars! I’m absolutely loving the Dressly app! It has completely transformed how I choose my outfits – every suggestion makes me feel confident, rejuvenated, and genuinely happy. The customer suppor... See more

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Rated 1 out of 5 stars

The customizing process was quicker & easier than I expected! I'm excited for some new wardrobe ideas. Update: Now that I played around with the app, I've found that it has good ideas but 95% of the... See more

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Rated 1 out of 5 stars

Like another customer, I’m was billed after I had cancelled on the app. Getting a refund has proven difficult. They apparently can’t look up when someone cancels but the have no problem charging my ac... See more

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Rated 2 out of 5 stars

I liked some of the features like ways to purchase sets shown. I fou d the plateform difficult to navigate. Very disappointed with lack of customer service. Sadly, I am not tech savvy and ended up... See more

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Rated 1 out of 5 stars

Extremely horrible customer service. Huge rip-off on subscription that does not show up under your Apple ID. Very difficult/impossible to get a refund, which they are one of the very few not willing... See more

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Rated 3 out of 5 stars

I saw on line that the reviews of dressly were very negative. I emailed Dressly to cancel my subscription expecting a fight to get this done. However, I immediately received an e-mail back statin... See more

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Rated 1 out of 5 stars

Notice that nearly all of these reviews are about incorrect or deceptive charges and/or customer service experience. That's because Dressly is hardly more than a digital fashion magazine. It leads you... See more

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Rated 3 out of 5 stars

I did a brief survey a few minutes ago. The people who tried to help resolve my issue were as helpful, informative and kind to me as they could be. I didn’t get a refund as far as I can tell but I... See more

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Rated 3 out of 5 stars

Although the responses were quick and informative regarding Dresslys policy, I felt they were generated answers that didn’t solve my particular issue. The issue, which I take partial responsibility f... See more

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Rated 3 out of 5 stars

I felt the app was difficult to navigate. I was unsure what the ultimate goal was, and therefore, unsure of the steps along the way. I spent a considerable amount of time on it, but never felt I was... See more

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Rated 4 out of 5 stars

It gave outfit ideas while saving Mr time picking separately. Great pieces come to teether like I'm having my own personal shopper for myself. It could only get better.

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Rated 3 out of 5 stars

I’m very happy with the final email saying they would give me a full refund. I was very unhappy with all of the previous interactions with the customer service reps and with the sign up itself. It was... See more

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Rated 1 out of 5 stars

Downloaded app and subscribed to 30 day “trial” . Too difficult to use and gave up a few days later. Reviewed app numerous times for canceling trial, could not find means to do it. Forgot about it o... See more

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Rated 4 out of 5 stars

After an effort to re-recruit my subscription membership support yielded to my request and cancelled my subscription. No drama, thankfully! I enjoyed the subscription for the most part. However, reco... See more

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Rated 1 out of 5 stars

This place is a piece of shit I cancelled right away because it was done by accident and they have not refunded me they gave ignored all of my emails which was a lot and not only did they not refund m... See more

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Rated 1 out of 5 stars

Update: wrote again just now to Dressly after they responded SO nicely below. Guess what happened? The email they provided (below), one of the addresses I've already used repeatedly, came back yet aga... See more

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Rated 1 out of 5 stars

It was definitely not what I expected.I thought I would get a suggested capsule wardrobe or two that I could purchase. I did not. I ended my subscription and could not even look at anything historical... See more

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Rated 1 out of 5 stars

I have sent 5 emails to the support email requesting my subscription be cancelled. I have yet to receive any reply or acknowledgement. I am now trying this avenue in hopes that someone will respond.... See more

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Rated 1 out of 5 stars

Too many charges on my account….I tried to cancel but again they wanted my card number to cancel……NO WAY….. I am in the process of notifying the new york attorney general if this refund is not removed... See more

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Rated 4 out of 5 stars

The app is well-designed and features state of the art AI. It didn’t always work, but 80% of the time, it did. The styles of clothing selected for me fit my personal style, price points and we’re age... See more

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Rated 1 out of 5 stars

SCAM. Charged 19.99 3 times in registration process. Found out by my paypal receipts. It was not made clear when registering about the extra add on charges at different steps Dressly won’t cance... See more

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Rated 5 out of 5 stars

This app can be habit forming, especially once you learn to customize it. Even at 66, I learned A LOT in the first month, and continue learning and personalizing my style in the best ways. So many exa... See more

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Rated 3 out of 5 stars

Customer service was really good. I do think though that you should send out an email to customers (as a courtesy) that money will be taken out of their account at least 24 hours prior to doing so in... See more

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Rated 5 out of 5 stars

I found that the app's fashion recommendations were not to my taste. I wrote to customer service and asked that my subscription be cancelled. They sent me back a very responsive letter, and cancelled... See more

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Rated 1 out of 5 stars

Most of the clothing that I like are often sold out (completely in every size) or nothing like the pictures when you go to the store. It doesn’t matter what season I chose to shop in as almost everyth... See more

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Rated 1 out of 5 stars

I cancelled my subscription an hour after I bought it BUT I was charged the full price even though I never used it. Now support is asking for screen shots for 7 days from my account. I have multi e-m... See more

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Rated 1 out of 5 stars

On 1/23/26 I was mislead and downloaded app paid 15.99 for a EXTREMELY misleading ad that included Amazon. Once I realized I’m paying for an app for things I can find online on Pinterest for FREE I im... See more

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Rated 4 out of 5 stars

I like the idea of Dressly, but it's just not there yet. Most of the outfit pieces selected for try-on are not the same items shown available for purchase. And if sizes aren't available for an item, i... See more

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Rated 5 out of 5 stars

I wanted to cancel my subscription. but was having great difficulty locating the details of where and when I initially signed up for the service . The customer service team was fantastic in their com... See more

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Rated 2 out of 5 stars

I was disappointed in the lengthy 97 steps to complete for the capsule results. I gave up after step 13. The clothes pictured are very north and winter focused and I live in the south so they weren't... See more

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Company details

  1. Fashion Design School

Written by the company

Dressly is an innovative online personalised style academy and offers insightful style guides to inspire your fashion journey. Our goal is to empower individuals to express their unique style with confidence. Our Content is tailored to the specific needs, preferences, and lifestyle of each client, we have all the recommendations to enhance the client's personal style and achieve their desired look. You can select clothing and accessories that complement your body shape, colors and personalit and also read about all fashion trends, news, ideas just in one place in simple and enjoyable format. Whether you're seeking wardrobe inspiration or looking to refine your fashion sense, Dressly is your trusted resource.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My request to cancel membership was granted

My request to cancel membership was granted after I explained I could no longer afford clothes purchases anymore. I am suffering financial hardship and need to stop some things which I enjoyed in the past.
Sadly, I could not get a refund of my recently paid money.

February 12, 2026
Unprompted review
Rated 4 out of 5 stars

Its a great concept

Its a great concept. I do need help with finding my 'look' but I have to spend my money elsewhere right now.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

This is a Subscription scam

This is a Subscription scam. It begins reasonable, then jumps to US$56.99. Getting out of the subscription has not been an easy process. The excuse they use is "Terms were clearly stated" Which is BS, something $15/month is not bad, sort of fun. However, $60/month NOT clearly stated at all!!!

February 11, 2026
Unprompted review
Rated 4 out of 5 stars

The customer service

The customer service, although its products were less than usable for me, was timely and very polite. The emails quickly refunded my purchase, which made all the difference. I am grateful for their kindness.

February 7, 2026
Unprompted review

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