Finally, real access to a doctor — fast, with no waiting, no travel, and no wasted time. The consultation was very quick, and the attention to my problem was genuinely thorough and caring. The price... See more
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Consultas com Médicos Certificados
Portugal
Replied to 99% of negative reviews
Typically replies within 48 hours
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My experience was so good the Dr was so cooperative am giving 4satar
Easy to organise, the Doctor was very easy to understand and explained everything perfectly.

Reply from Dr.Online - Portugal

Reply from Dr.Online - Portugal
Very kind and intelligent physician. She was also very patient.

Reply from Dr.Online - Portugal
The people were kind and very professional. I needed lots of guidance and it was given with patience and understanding. The doctor was very
knowledgeable and caring. I enthusiastically recommend this service. -Patricia D.

Reply from Dr.Online - Portugal
dr amazing, just waited for about 20 min after scheduled time for appointment

Reply from Dr.Online - Portugal
A very straight forward process for a driving licence medical. The consultation consisted of a series of questions and three physical movements. The atestado was sent by email immediately after the consultation.
The doctor who undertook the consultation offered to speak both Portuguese and English. She was professional in her manner, though somewhat stern. A smile would not have gone amiss.
If I have any negative feedback, it would be that despite making an appointment for 9am, I waited almost 15 minutes for it to start.

Reply from Dr.Online - Portugal
I didn’t get my link for consultation
And I need my money back

Reply from Dr.Online - Portugal
I was able to get an appointment right away and the doctor was so helpful. He spoke English as well which was a bonus. This is a great service and I will use it again!

Reply from Dr.Online - Portugal
The doctor said he was going to send over one of the prescriptions I have been taking for the last few years and even though I provided documentation from my doctor in my home country he would not send it over. During our appointment he said he would but when I went to pick it up and they said it was not on the prescription list. I have tried contacting the customer service email and they haven’t helped me with this.

Reply from Dr.Online - Portugal
I would like to publicly express my complete dissatisfaction with this clinic/service.
I had an appointment scheduled for 06/02/2026 at 7:30 PM with Dr. Nuno Tavares. I logged into the platform in advance, as requested, and remained online until around 8:30 PM. Despite this, the appointment never took place because the doctor simply did not show up.
During that time, I tried to contact the service several times through messages, but none of them were answered. I received no prior notice, no explanation, and no attempt to resolve the situation, which shows a total lack of respect and consideration for the client.
After this incident, I checked the history of complaints and it is clear that this is not an isolated case. On the contrary, it is evident that there is a pattern of poor organization and a complete lack of commitment to customers.
This experience was extremely negative and unacceptable. I organized my schedule around this appointment and was completely ignored.
I leave this review as a warning to future clients: think carefully before booking any service with this provider. As for me, I will do everything possible to make sure more people are aware of the unprofessionalism and the way clients are treated.

Reply from Dr.Online - Portugal
very easy to make an appointment. Dr was friendly and efficient.

Reply from Dr.Online - Portugal
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