eCarsTrade Reviews 392

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach throughout the buying process. Many reviewers specifically mention individual team members by name, highlighting their exceptional assistance and dedication to ensuring a smooth and satisfactory experience. Consumers appreciate the accuracy of car descriptions and the availability of comprehensive information, including car reports and detailed images. The responsiveness and clarity of communication are also frequently commended, with reviewers noting that their questions were answered quickly and effectively. The overall sentiment reflects a high level of satisfaction with the service, product, and customer support provided by the company.

Based on these reviews

Rated 5 out of 5 stars

Definitely the five stars are given because of mrs. HATICE valuable help and assistance! Since I am a new buyer, if it wasn’t for her I would have never proceeded with my first three purchases! Th... See more

Rated 5 out of 5 stars

I recently bought a Tesla Model 3 from ecarstrade, for my business. I highly recomand them! The consultant (Mr. Ilie) was there and willing to help and guide. Having his support was very i... See more

Rated 5 out of 5 stars

Excellent team, very supportive and with good answers. Nerijus Radionovas is a very good profissional, that help us to solve all the logistics, when there is a purchase. The platform allows for track... See more

Rated 5 out of 5 stars

5 Sterne sind eigentlich zu wenig fuer Tania. Mann kann eCarsTrade zu solch einem Mitarbeiter nur gratulieren. Five stars are actually too few for Tania. eCarsTrade can only be congratulated on ha... See more

Rated 4 out of 5 stars

Everything was great, I only wish we could know in advance what is the condition of the brakes.

Rated 4 out of 5 stars

It is efficient service with multilingual staff that can accompany you throughout the buying process and gives advice about the best way to sort out any problem such transportation, car registration e... See more

Rated 4 out of 5 stars

Our Experience with SOLAF / Ecarstrade Our overall experience with SOLAF / Ecarstrade has been very positive. Since acquiring our first vehicle, we have observed that, despite some... See more

Rated 5 out of 5 stars

I know this Company since 2017, when I bought my first car with them. Recently I bought another one and from my experience I can say that I am very pleased to make deals with them, they are reliabl... See more

Rated 5 out of 5 stars

Só far I've bought one car from eCarstrade and got a good deal on a hybrid car. Car is better than imagined. Also any question I have, I know I can count on my account advisor (Joana) to help me c... See more

Rated 5 out of 5 stars

We've been using the platform for about 2 years now. For those 2 years we've only had positive experience. It's an easy to use platform. Sometimes the lead days a bit too much, but it is stated... See more

Rated 5 out of 5 stars

Hello Hello. We have been trading in used cars from Western European countries since 2010. In 2020, we transformed the company into a partnership. I recommend cooperation with eCarsTrade. The entire c... See more

Rated 5 out of 5 stars

"My first purchase with eCarsTrade was excellent... They kept me informed at all times about the steps they were taking with the purchase. Whenever I had a question, Ikram always clarified it for me w... See more

Rated 5 out of 5 stars

From the moment I inquired about the car, everything went incredibly smoothly. The communication was outstanding, clear, timely, and always helpful. What's more, all the specifics about the car were e... See more

Rated 5 out of 5 stars

Easy and fast to set up your account, easy to buy a car. Good payment system, with some extra days to complete your transfer. Professional damage and condition reports, including pictures about damage... See more

Rated 5 out of 5 stars

We started buying cars from eCarstrade and we had few problems at start but there was Hatice to help me with all problems and her response was very fast and she is still helping us with every question... See more

Rated 5 out of 5 stars

eCarsTrade👌👌👌, I would like to sincerely thank your team for the support and guidance provided. A special appreciation goes to Hatice 👍👍👍👍👍, whose assistance and advice were invaluable, espe... See more

Rated 5 out of 5 stars

Great company and super service and all regards for HATICE the great helpful and she give us the power in this work (super fast answering -service -managing ....) thnx alot HATICE for everything wha... See more

Rated 5 out of 5 stars

Easy and fast to set up your account, easy to buy a car. Good payment system, with some extra days to complete your transfer. Professional damage and condition reports, including pictures about damage... See more

Rated 5 out of 5 stars

We as a company of car dealers cooperate with ecarstrade since 2 Years now. And this is a great deal!! We have all the help that we need for buying and collecting the autos, especially from our accou... See more

Rated 5 out of 5 stars

I am very satisfied with the speed and accuracy of the response during the purchase. The vehicle arrived without any hidden defects with all the necessary documentation.I would like to mention Hatice,... See more

Rated 5 out of 5 stars

We are extremely satisfied with our collaboration with Ecarstrade. From the very beginning, everything went smoothly, professionally, and efficiently. A special thank you goes to Mr. Ilie, the... See more

Rated 5 out of 5 stars

I had a great experience with Ecarstrade! The service was smooth and professional. A special thanks to Tania Brito for her excellent guidance and support throughout the process, she made everything ea... See more

Rated 5 out of 5 stars

I had an amazing experience with eCarsTrade! 🚗 Their team is incredibly professional, polite, and supportive. If you have zero knowledge about car auctions, they will explain everything in grea... See more

Rated 5 out of 5 stars

Recently I start working with eCarsTrade and I am very satisfied about the way they work. Customer service is on point and I am happy with Hatice as my accountmanager who’s always very helpful.

Rated 5 out of 5 stars

ECarTrade has a usefull app, to not only search for a car but also to upload documents for buying and collecting. And great communication (for us Dimitri) throughout the whole proces.

Rated 5 out of 5 stars

Very happy with my car purchase at Ecarstrade. Everything went smoothly, and Hatice was especially helpful and kind throughout the process. Highly recommended!

Rated 5 out of 5 stars

The buying experience went very well. The website has all the necessary information, well-organized. Delivery deadlines were met, and the vehicle arrived in perfect condition. Pedro and the eCarsTrade... See more

Rated 5 out of 5 stars

I have a very good experience with eCarsTrade. The car was exactly as written in the advertisement. My contact Hatice was correct and quick in responding my questions. Thank you!

Rated 5 out of 5 stars

Account manager Tania is a true customer service professional. Always solves problems here and now if needed. Good prices, good quality.

Rated 5 out of 5 stars

we bought 2 cars from them (Hatice helped us a lot), all what i can say is; they work correctly and reliable. recommended company

Rated 5 out of 5 stars

Excellent company! I have bought several cars from them, and never had an issue! Hatice is very helpful throughout the process. Highly recommend!

Rated 5 out of 5 stars

By far the platform with the best and most educated staff! Pleasure working with them and thanks to their knowledge, problem solving is more than easy!

Rated 5 out of 5 stars

I had a great experience purchasing my vehicle from eCarsTrade. The team was very polite, helpful, and always quick to respond to my questions. Everything was handled professionally, and the communica... See more

Rated 5 out of 5 stars

I bought two cars in a short period of time, and the entire transaction was quick and efficient. Communication with the eCT team was excellent.

Rated 5 out of 5 stars

Yes, my experience was excellent. The company stands out for its professionalism, honesty, and prompt service. From the first contact to the completion of the purchase, everything was handled consiste... See more

Rated 5 out of 5 stars

Responsive staff. Reliable and high-quality descriptions of vehicles. Professional support at all stages. I was satisfied with the collaboration and will contact them again. Special thanks to the mana... See more

Rated 5 out of 5 stars

I recently purchased a car from SOLAF, and my experience was outstanding! I especially want to commend Hattise for her professionalism, kindness, and constant availability to answer all my questio... See more

Rated 5 out of 5 stars

Everything went as planned. Simple and easy to follow the entire process. Excellent assistance and care work by Joana.

Rated 5 out of 5 stars

The most easy to use auction. Simple interface, quick registration, great support! Bit long time of delivery.

Rated 5 out of 5 stars

One of the BEST Cartrader in Europe! They have Great Cars, Good Prices and very Professional Colleagues! HATICE was so kind and so Professional, She helped a lot to Buy Our Nissan Leaf Acenta! We will... See more

Rated 5 out of 5 stars

Everything was professional, from the auction to the delivery. Mister Ilie was very communicative and helped me when i needed it.

Rated 5 out of 5 stars

All the organisation is very good! The staff knows their work The Administration Ms Hatice is always there to meet you and to help you !

Rated 5 out of 5 stars

Nothing to say just it's better than other that i work with, It's a good Company and great to work with the sales consultant ; for me the name's Mrs IKRAM

Rated 5 out of 5 stars

Very quick deal and the car we bought came exactly as expected. Very professional attitude of Hatice.

Rated 5 out of 5 stars

Everything was great communication is very good and fast i am very satisfied with my agent and the team at all

Rated 5 out of 5 stars

Great service from EcarsTrade. I bought my first car there and they explained everything I had to do in a patient way. I am really happy and I have would give them 7 or 8 stars if that was possible.... See more

Rated 5 out of 5 stars

Everything as described and as promised. Car was delivered even faster as was described Bought one but thinking about one more 😊 Special thanks for Hatice and Nerijus


Company details

  1. Auto Auction
  2. Car Dealer
  3. Used Car Dealer

Written by the company

eCarsTrade is a young, fast-growing, international online car auction platform. It is focused on the remarketing of cars (formerly owned by leasing entities) located within EU countries such as Belgium, France, Germany, Luxemburg and The Netherlands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

392 reviews

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Replied to 77% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Nerijus Radionovas is a very good profissional

Excellent team, very supportive and with good answers.
Nerijus Radionovas is a very good profissional, that help us to solve all the logistics, when there is a purchase. The platform allows for tracking all processes and has good filters. Highly recommended!!

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good experience with high quality!

I recently bought a Tesla Model 3 from ecarstrade, for my business.

I highly recomand them! The consultant (Mr. Ilie) was there and willing to help and guide. Having his support was very important.

The description of the cars is very accurate. The details are good and honest. The commissions are better the other sites and the delivery was much faster then expected with continuous information considering the status.

The papers were delivered next day after being send and I live in Romania.

It is my second buy from ecarstrade (and only buys from a auction platform) and with best experience all the time.

I highly recomand!

January 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Definitely the five stars are given…

Definitely the five stars are given because of mrs. HATICE valuable help and assistance!
Since I am a new buyer, if it wasn’t for her I would have never proceeded with my first three purchases!
The platform is Very interesting, but HATICE is the key for successful buys !!!
Thanks Hatice
Keep on the good work!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Mr. Ilie made the difference !

We are extremely satisfied with our collaboration with Ecarstrade. From the very beginning, everything went smoothly, professionally, and efficiently.

A special thank you goes to Mr. Ilie, the Romanian-speaking representative, who was always available to answer all our questions and clarify every detail with patience and professionalism. His support made the entire process much easier and more pleasant.

We truly appreciate the seriousness, transparency, and excellent communication shown by the Ecarstrade team. We will definitely continue to work with them in the future.

Thank you, Ecarstrade. Thank you, Mr. Ilie!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Hatice the best

We started buying cars from eCarstrade and we had few problems at start but there was Hatice to help me with all problems and her response was very fast and she is still helping us with every question we have

December 31, 2025
Unprompted review
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Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with eCarsTrade, thanks especially to Wilfrido. He was extremely professional, reliable, and always available to answer all my questions. From the first contact to the final purchase, Wilfrido provided clear information, honest advice, and outstanding customer service.

He made the entire process smooth and stress-free, showing great attention to detail and real commitment to customer satisfaction. His expertise and friendly attitude truly made a difference.

I highly recommend eCarsTrade, and in particular Wilfrido, to anyone looking for a trustworthy and efficient car-buying experience.
Anthony

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

ECarTrade great

ECarTrade has a usefull app, to not only search for a car but also to upload documents for buying and collecting. And great communication (for us Dimitri) throughout the whole proces.

December 11, 2025
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Rated 5 out of 5 stars

eCarsTrade, best site to buy a car

The buying experience went very well. The website has all the necessary information, well-organized. Delivery deadlines were met, and the vehicle arrived in perfect condition. Pedro and the eCarsTrade team answered all questions quickly and effectively. I recommend them.

October 11, 2025
Unprompted review

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