Electricity Monster Reviews 3,713

Electricity monster is one of those organisations that make you believe there’s still hope for humanity. They help us save money for free! Amazing! And nothing short of amazing was Jose, I want to say... See more

Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... See more

Mae Anne Manlangit Thank you so much for helping me find the better value in energy providers You gave me well explained information for an informed decicision You were professional at all times... See more

Louis was fantastic with comparing my current rate to the best available rates. She helped me on to better plans for both Gas and Electricity that were much more competitive than my current rates. She... See more

Joe Louis Caunga who helped me with the whole process was extremely thorough while explaining the process in detail. He was well spoken and extremely patient as he answered all my questions. I was una... See more

Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... See more

I had a fantastic experience speaking with Jose C from Electricity Monster. He was incredibly helpful, patient, and knowledgeable. Jose took the time to clearly explain my options and made what can... See more

Warm greeting over the phone, polite tone in her voice, explained company's terms and policies with confidence and did not rush through it all. She made sure the spelling of my name was correct Of... See more

Hi I just am replying to thus message as it came up in my spam mail and I was unaware of any emails that you sent I gave a 5 star rating as I have received the bonus $100 towards my origin elec... See more

Gail was very professional easy to understand also had a lovely bright personality. I asked so many questions I interrupted then asked for extra information Gail was very patient answered every questi... See more

I just want to say thank you to Arvin who helped me find a new electricity provider. He was very friendly, easy to talk to, and professional. He explained everything clearly and took the time to answe... See more

Amazing service from Louise at Electricity monster! Louise was absolutely fantastic to deal with friendly, knowledgeable, and super efficient. Helped us lock in the best possible rate for both our ele... See more

Highly recommend!! If you're looking for a comparison company, look no further!! The lovely lady thay assisted me was super helpful, super friendly, extremely efficient and not pushy at all.. A spec... See more

I spoke to Jahm for over an hour. She was clear, consice, polite and professional. Set me up with cheaper electricity AND internet. She answered every single one of my questions with zero hesitation,... See more

I spoke with Chris. He was helpful, patient, caring and understanding. He was able to answer any questions I had, and repeated things I did hear or understand (due to a lag during our call). He was... See more

Provided a succinct summary of the best options available (I checked against other aggregators and energymadeeasy.com.au), and an egift card on top! They are persistent with calls but when you engage... See more

"I recently had a consultation with Jen from Electricity Monster, and I couldn't be more impressed. She was clear, concise, and tremendously helpful. Jen made sure I understood all my options and walk... See more

I was wary at first about changing companies again but after talking to LOUISE who was lovely, very patient and explained everything to me in detail l was reassured this time everything would... See more

I came to Trustpilot to read others' experiences with gas/electricity suppliers and Electricity Monster had great reviews in helping to find the most suitable/affordable providers. I hadn't even hear... See more

Customer service was well above what I expected. I was unsure at first and missed my first appointment after being stuck in traffic and they were patient and kind with me. I finally spoke with Ella an... See more

I like the person I spoke with, Elicah. She was very patient, nice and polite and I would have given a five star rating, however, the information was to repetitive and then I had to speak someone else... See more

I am willing to rate your service but I get annoyed when asked to explain my rating. This is my third attempt to rate you without comment & now I am commenting: My first rating was 5. My second r... See more

I just wanted to say a thank you to Jason at Electricity Monster for helping me out to prepare me for my move. With so many electricity providers out there and so much information to sift through, i... See more

Henjie was very competent. She really knew her stuff. She was so knowledgeable and friendly and extremely efficient. She found us a much better deal and saved us 100's of $$$$$$ a year and got us a s... See more

Rep by name Allen was very knowledgeable and has loads of patience to go throw each and every question I had. His suggestions and advice were to the point. In the end he did save my overall savings by... See more

My phone call was answered by Janine Cobra on Friday the 28th of March. Janine was polite and concise and extremely helpful. Not only has Janine helped my wife and I to secure a better deal for electr... See more

Kezia was a great representative for Electricity Monster. She gave me the information I needed to make the swap from my current energy provider to a new one. She also guided me through the process to... See more

The consultant I spoke with from Electricity Monster was just the right person to help me find a QLD electricity comparison plan that I would be happy with than my current energy provider. I changed... See more

Excellent service, knowledge of products, clear and concise information. Chris was just wonderful in assisting me with what I required for electricity. All information was clearly explained to me. I s... See more

Alex made my switch from Origin to Energy Australia smooth and stress-free. He explained everything clearly, answered all my questions with patience, and ensured I got the best plan for my needs. His... See more

I have requested for my mothers power and gas provider to be changed, Electricity monster did it effectively as far as it goes for a change. The benefits that were given will be proved once billing p... See more

Contacted by Shanon after a referral from one of the family member. Very Professional and great to deal with. Don't expect any extra discount from the Providers published rates but easy to sign up. Wa... See more

My experience with Electricity Monster was positive at each stage. I received timely reminders for the appointment. I sent through copies of our bills at the last minute (sorry!) and they were recei... See more

The initial person we spoke to was Hazel, very friendly and helpful, gave us all the information at the time and very flexible with working around our schedule. When we decided to make the switch Loui... See more

Thank you very much for the professional service provided today by your employee, Honey. She was extremely helpful in explaining my bill and assisting me in making the right decision to sign up f... See more

Everyone I dealt with was polite and informative. Even to the point of going over and above what was required. I am now comfortable with the results and was offered a future call to keep me with the b... See more

Louise called me yesterday but I couldn’t speak so I asked her to call me back today which was very helpful. Louise did all that I asked in helping me find the cheapest electricity provider. In doing... See more

The process of comparing gas and electric supplies was simple and relatively quick.. the agent was friendly knowledgeable and very thorough. I have a new supplier and will save hundreds of dollars ea... See more

Chris went above and beyond to help me out finding an energy company that would not over charge me as I have spent a lot of money buying solar panels and battery with out getting the government subsid... See more

I like that they contacted me to renew my current electricity rate and find the best that suits our house hold need. They were able to explain majority of the rate issues ( which is normally very co... See more

Arvin was most helpful and patient in explaining the energy bills and how the plans can be compared and made cheaper. He explained the bills in a way that a layperson could understand. It helped me... See more