Epirentacar Reviews 14

We were charged €200 for "excessive use" of the vehicle, allegedly due to the car's interior being "very dirty." In reality, there was a small stain on the driver's seat (likely from salt water), and a few traces of sunscreen on the passenger and children’s seats — nothing excessive. The sunscreen wiped off easily. We were very respectful with the car throughout the rental. I even placed a towel under my wet swimsuit to avoid damaging the seats. In other compagny, the price for cleaning a car was 50 euros.

I rented a car for 10 days in july and for the fifth consecutive time I chose epirentacar. They are helpful, always attentive and ready, as far as possible, to meet the customer's needs. The additional driver is always included in their rates on a free basis.
I wanted to thank EPIRENT staff because, as usual, everything was easy and they are always kind and professional!!! Everyone of them contributes to make this company really the best!

Your sincerely customer
Barbara

We hired a car for ten days in January from Faro. (I'm looking for reviews at another airport and remembered I hadn't left a review for these.) The car was clean and reliable. (The low tire pressure light did come on towards the end of the rental but this was not an issue for us or at the return desk). The rental price was great value. The transfers from the airport were smooth, there were no aggressive or fraudulent sales tactics on arrival, and there's no young driver premium from the age of 22. This is the best car rental experience I've had from an airport-based hire company and I wouldn't hesitate to use them again.

Rented car from Faro, Portugal. Shuttle was only 5 mins wait, driver friendly, car collection and return was excellent with helpful friendly staff. Shuttle back to airport 3 mins after unloading car. Highly recommended

I strongly advise against renting from EPI Car Rental. I rented a nine-passenger van from EPI Car Rental at the Lisbon airport, and I am extremely dissatisfied with the experience. During our drive on the highway, part of the door trim unexpectedly fell off, and we have no idea where it went. Despite this being a clear issue with the vehicle's maintenance, EPI Car Rental is now charging us €500 to replace it!

It's frustrating to be held responsible for something that was likely due to poor upkeep of the vehicle. If you don't want to end up paying for their failure to maintain their cars properly rent somewhere else.

What a great experience. Would definitely recommend this company. The people are so friendly but mostly I did not have any sneaky hidden fees. The price was great and full insurance was included when booking. Very easy and stress free, we will be using them again when we go back. Thanks!