Eyeko Reviews 1,534

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the quality and effectiveness of the products, especially the mascaras and brow gels, which they say enhance lash and brow appearance. Consumers also appreciate the reasonable prices and special offers available on the website. People highlight the efficiency and speed of the delivery service. The ordering process is described as easy and straightforward, with clear product information. The quality of the products is a recurring theme, with many reviewers stating that the items are long-lasting, easy to apply, and provide excellent results.

Based on these reviews

Rated 5 out of 5 stars

Great offers on Eyeko website making price for one of my favourite mascaras very appealing. Took the opportunity to try some other products while reduced and came superfast on free p&p. Recommended to... See more

Company replied

Rated 5 out of 5 stars

Saw this mascara on a recommendation page, honestly stunned about how great it is for such an amazing price! I ordered brown length and curl, didnt expect anything spectacular, rrp £17 but got it... See more

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Rated 5 out of 5 stars

Bought 2 mascaras in the sale , it’s my usual brand - the beach waterproof . I had switched to another brand as I hadn’t been getting the panda eyes with Eyeco , but the other brand was awful, even al... See more

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Rated 5 out of 5 stars

Eyeko mascaras never fail to deliver. I love Beach, a waterproof vegan mascara, it goes on easily and stays on until you take it off. This time I also bought the eyeshadow palette, which I'm loving. L... See more

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Rated 5 out of 5 stars

I’ve been wearing mascara for 50 years and can honestly say this is the most waterproof, smudge proof, sweat proof and shower proof mascara I have ever purchased. In the past I have bought Benefit, La... See more

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Rated 5 out of 5 stars

I can honestly say that I was really happy with my order from the initial email with the £5 mascara offer right through to receiving my order. The extra bonus was the eyelash curlers. I am a regular E... See more

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Rated 5 out of 5 stars

I have purchased the waterproof mascara a few times and it is by far the best I've used. There's no smudging or flaking and lasts all day. I would suggest using a quality eye makeup remover though o... See more

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Rated 5 out of 5 stars

Fast delivery! I got the beach wear mascara to see if it really was sweat proof as most mascaras are waterproof but nearly all fail on the panda eyes through sweat. Well one week on this mascara has s... See more

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Rated 5 out of 5 stars

Eyeko is my favourite mascara. It doesn't irritate my sensitive eyes and it stays on all day. I've tried them all and whilst I like some better than others, they are still better than most of what i... See more

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Rated 5 out of 5 stars

I've bought eyeliner/mascara from Eyeko for years now and I think they are still the best out there! I have tried many different brands but I always come back to Eyeko. They have always also been so e... See more

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Rated 1 out of 5 stars

I ordered 3 mascaras. All 3 arrived dry and is if they had been used up already! Presumably all old stock. I tried complaining and they kept asking for more and more information. The photos would not... See more

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Rated 5 out of 5 stars

The product is excellent! It doesn’t clog up and stays on my lashes all day. It makes them look longer but also still natural. Delivery was dreadful though by Royal Mail who said they had left it in m... See more

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Rated 5 out of 5 stars

As a makeup artist I’m always looking for good mascaras to recommend to clients. These are amazing and affordable and I can’t understand why they are priced so low at the moment but was a blimming bar... See more

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Rated 5 out of 5 stars

I recently bought a few items to try & I'm very impressed with it all , the mascara is particularly good & gives good length & volume without being clumpy & the brow gel is excellent. Delivery was s... See more

Company replied

Rated 4 out of 5 stars

Ordering was easy, with good info about products, but in the ordering process a discount came across my order, then I was told twice that they don't apply. No reason given, but I presume because the p... See more

Company replied

Rated 5 out of 5 stars

The website is well laid out, quick and easy to use. These are the only mascaras that don't irritate my eyes, do not clump, glide on easily with the present shaped brush, makes lashes look even lo... See more

Company replied

Rated 5 out of 5 stars

Very nice mascara at a brilliant price. Delivery was quick. Ordered 2 which were delivered separately. One in a pointlessly large box the second in a padded envelope. Both arrived safely.

Company replied

Rated 5 out of 5 stars

I used Eyeko mascara years ago when it first came out but then it seemed to jump in price so stopped. Just received an order with a massive discount and am very happy with the new mascara - I especial... See more

Company replied

Rated 5 out of 5 stars

My daughter brought my attention to this online shop as I was looking for an eyeliner and I was not disappointed. Great products at great prices and delivery was quick. Products came in their own indi... See more

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Rated 5 out of 5 stars

Super service! I ordered at almost midnight on 20th February. Order arrived mid-day Saturday 22nd February. Products were greater than half-price and included Free delivery. And the products are pe... See more

Company replied

Rated 1 out of 5 stars

Really disappointed with the Eyeko beach waterproof mascara . It arrived dry, clumpy and impossible to apply. I bought this after researching best cruelty free mascara! This came up and I was very hop... See more

Company replied

Rated 1 out of 5 stars

Ordered two blue mascaras. Both dried up upon arrival - next to no colour or ink. Hopeless. Complained and asked for replacements to be sent - not refunds. They refunded me and told me to re buy them.... See more

Company replied

Rated 5 out of 5 stars

Started using this British company a few months ago and I have to say the products i.e mascara liner brow are excellent would say the best on the market has I have tried a lot.it lasts quite a long... See more

Company replied

Rated 4 out of 5 stars

Great items and well packaged, although the box seemed unnecessarily large for the items (mascara and eyeliner). Just disappointed that the one product i actually wanted and needed to buy has been ou... See more

Company replied

Rated 5 out of 5 stars

Great product , easy to apply and perfect colour match. I purchased shade 1 and this has made my over plucked brows come to life. Great customer service with quick delivery and well packaged. I would... See more

Company replied

Rated 5 out of 5 stars

A great website, very easy to navigate around to find exactly what you are looking for. A great selection of products. Wonderful checkout process and delivery was super quick. I am thriled with my... See more

Company replied

Rated 5 out of 5 stars

They have the best waterproof mascara I have ever used especially with having dry allergy eyes. I used the beach waterproof mascara and will only use it from now on. It lengthens, curls, and is highly... See more

Company replied

Rated 5 out of 5 stars

Bought a range of coloured mascaras Tried the purple today Not happy! Very dry marcara! Colour did not resemble purole Disappointed as used purple in the past with different brand

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Rated 5 out of 5 stars

Great service and prompt delivery. Love my mascara and eye liner so much that I put in another order straight away! Mascara so easy to apply and no clumping. Eye liner looks neat and loving the br... See more

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Rated 5 out of 5 stars

Quick delivery and no hassle ordering....didn't have the eyeshadow palette I wanted but had sold out....very good product,does not clump at all, great strong colour...will order eyeshadow when in stoc... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Delivery was very quick and was kept updated on expected time. The price was so good I bought 3. Eyeko brow gel. Highly recommended. Definitely use again as love this product

Company replied

Rated 4 out of 5 stars

The delivery was quick. I love the brush and consistency of the mascara which gives natural looking lashes. On some days it did smudge a little but that always happens to me whether it’s a luxury o... See more

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Rated 3 out of 5 stars

Frustrated. Although I have ordered over the required amount to qualify for free delivery, the order added a delivery charge. I was unable to correct it. I have written to Eyeko and was promised a r... See more

Company replied

Rated 5 out of 5 stars

Have previously purchased this mascara & find it excellent value for money, colour is great & lasts all day. Very happy with product & have recommended to friends.

Company replied

Rated 5 out of 5 stars

I bought this eyeliner a long time ago and it became my favourite. This eyeliner is so smooth to apply, it stays in place, long lasting and is very inexpensive compared to some. Absolutely love it.... See more

Company replied

Rated 5 out of 5 stars

Amazing mascaras and brow gels, my lashes and brows have never looked so healthy. Incredibly, competitive and affordable prices. Their products are superb. Highly recommended

Company replied

Rated 5 out of 5 stars

Delivered quickly. This is definitely one of the best mascaras I have ever used. It is easy to apply and gives thick, dark long lashes without flaking. It is also relatively easy to take off; easie... See more

Company replied

Rated 5 out of 5 stars

Best mascara out there. Been using it for years!! My favourite was the Skinny Brush mascara, which you discontinued :-( A little worried you are closing the business?

Company replied

Rated 2 out of 5 stars

Ordering & Delivery of purchase was great. But when I received the set of 2 Beach Mascaras I was not impressed. The product is very dry & my lashes look gritty. Wish I hadn't wasted money on buyin... See more

Company replied

Rated 5 out of 5 stars

Very fast despatch of my order which I placed last Sunday and received it late yesterday afternoon by Evri. Very impressed with the service by Eyeko of my three orders so far.

Company replied

Rated 5 out of 5 stars

Responsive, really fast delivery, great vfm. This is a great product, I've been using it for years - doesn't smudge or run, and no clumping. Also good for sensitive eyes.

Company replied


Company details

  1. Shopping & Fashion

About Eyeko

Written by the company

Eyeko

Helpful Links



About Us

With natural ingredients that care, packaging with maximum utility, and super staying power we have created a range to suit every need.

Our specialism in eye make up means we have crafted formulation that work hard, whether it is all day wear, preparing for a date night or enjoying the outdoors.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Fantastic products

March 2, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

Mascara eas dryed out

Mascara eas dryed out. Never happened that before

June 1, 2025
Eyeko logo

Reply from Eyeko

Hello Daiva,

We appreciate your feedback and are sorry the mascara was dried out. We'll investigate to prevent this issue from recurring.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

The best mascara I've ever used

The best mascara I've ever had and I've recommended to friends who also think it's brilliant. It never smudges and a great range of colours. I am addicted to them

June 14, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great products, fabulous price…

Great mascara and on sale so price was a bargain. Love the eyeshadow too. Just hope they get more products in stock soon as I’d like other colours.

October 26, 2025
Eyeko logo

Reply from Eyeko

Thanks so much for leaving us a review, we love reading your feedback!

Enjoy your Cult Beauty buys, hope to see you again soon.

Best wishes,
Cult Beauty

Rated 1 out of 5 stars

Ordered two blue mascaras

Ordered two blue mascaras. Both dried up upon arrival - next to no colour or ink. Hopeless. Complained and asked for replacements to be sent - not refunds. They refunded me and told me to re buy them. I bought Maybelline instead

October 18, 2025
Eyeko logo

Reply from Eyeko

Hi,

I appreciate your feedback and am sorry the mascaras were not satisfactory. We'll investigate why the products were dried out and will use your comments to improve our service.
I have now resolved the issue for you and sent a message with all the details.
Best regards,
Natalia

Rated 1 out of 5 stars

Mascara was dry and lumpy

Mascara was dry and lumpy.
Obviously old stock.
Wouldn’t buy again.

October 16, 2025
Eyeko logo

Reply from Eyeko

Hi,

I appreciate your feedback and am sorry the mascara was not satisfactory. We will review our stock to prevent this issue.

I have now resolved the issue for you and sent a message with all the details.
Best regards,
Natalia

Rated 5 out of 5 stars

Best eyeliner

Love their eyeliner, wish I bought more of them.

August 8, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

First time I have used this product and…

First time I have used this product and must say is the best mascara I have ever used leave my lashes lovely and long and looking thick and have grown in beautiful

July 5, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fabulous mascara!

Love all of their products- but Lash Alert lift and curl is wonderful. I've bought this product at both its full RRP as well as heavily discounted- great value either way!!!

August 29, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

Best mascara

Love this mascara makes your lashes look so long. Easy to use as you can squeeze the soft tube to warm it up first use

September 27, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 1 out of 5 stars

Clumpy mascara!

Very clumpy mascara - shame won't buy again - won't buy again and will have to bin as could give eye infection

September 18, 2025
Eyeko logo

Reply from Eyeko

Hello,

We're sorry the mascara was clumpy. We appreciate your feedback and we'll investigate this issue to ensure our products meet expectations.

I'm sorry you couldn't take my call, a message has been sent to your account instead.

Kind regards,
Liam

Rated 5 out of 5 stars

Very nice mascara at a brilliant price

Very nice mascara at a brilliant price. Delivery was quick. Ordered 2 which were delivered separately. One in a pointlessly large box the second in a padded envelope. Both arrived safely.

September 6, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Love the products and fab buy also…

Love the products and fab buy also while discounted !

September 2, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Eyeko is amazing

Eyeko is amazing! Best mascara I have ever worn and don't know what I'd do without it! ☺️

August 31, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

Love the products

Love the products
Clear brow gel is great
But availability is quite poor unfortunately
Not had cocoa edition eyeliner in for many months

August 31, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Best waterproof mascara around!

Fantastic prices for their mascaras and eye liners. I love their products, especially the beach waterproof mascara, which is amazing. Delivery was quick, a positive experience.

May 12, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great product

Great product. Great service

August 29, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent Eyeko

I'm always very happy with my purchases from Eyeko. The products are good and do what it says. Good colours too.

August 29, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent value!

August 28, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Best waterproof mascara

They have the best waterproof mascara I have ever used especially with having dry allergy eyes. I used the beach waterproof mascara and will only use it from now on. It lengthens, curls, and is highly waterproof!

June 6, 2025
Unprompted review
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

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