Found Reviews 1,191

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the user-friendly design and seamless experience, especially within the mobile app, which many feel is superior to those of larger banks. People find the platform easy to use and appreciate the convenience of managing their finances in one place. Consumers highlight the usefulness of various features, including automated tax handling, invoice creation, and expense tracking. Reviewers also value the ability to organize payments, examine expenses, and allocate funds automatically. The general consensus is that the product simplifies business banking and management, particularly for small businesses and startups. However, opinions on payment processes are mixed, with some users reporting issues with fund holds and unauthorized charges.

Based on these reviews

Rated 5 out of 5 stars

It really couldn't have been easier! * No minimum * Ease of verification process * Setting aside of taxes in my account is automatic * Debit card arrived in 5 days As a small business getting s... See more

Rated 5 out of 5 stars

I just started with found so there is still a lot to learn, but so far I am really appreciating the ease with which money can be taken out for taxes and other savings goals automatically. It is such... See more

Rated 5 out of 5 stars

What a fantastic online business banking site! It's super user-friendly and makes budgeting your income a breeze. It even automatically handles your taxes and keeps all your receipts organized. I've a... See more

Rated 5 out of 5 stars

I've worked with a few different business banks, from the big guys to some startup-specific banks. I've never had such a delightful experience. Their UX team must be the best in fintech because the d... See more

Rated 5 out of 5 stars

Terrific partner for our new small business. They were there for us when some other banks wouldn't take our business and now we're loyal to them. Three strong years with them. I've got to say, they ha... See more

Rated 5 out of 5 stars

Great UI & UX! Pockets are game changing, and I love the automatic deposit allocations. Support has been ultra quick to respond, though I've only asked questions about the platform as I haven't run in... See more

Rated 5 out of 5 stars

I LOVE it - Found has definitely made my life easier. I love that the basic version is free, no hidden fees, it’s simple to set up and use right away. In addition to that there’s so many other great... See more

Rated 5 out of 5 stars

Great Business Banking/Management. All-in-One Easy platform to be able to manage funds, save for & file taxes. Everything you’ll need for those who beginning and looking for a Better way to manage the... See more

Rated 5 out of 5 stars

HIGHLY Recommend Found for your business banking needs. This was the easiest fastest most convenient creation of a bank account I’ve ever had and didn’t have to call to speak to anyone. Within minutes... See more

Rated 4 out of 5 stars

So far, the interface has been really easy for me to use. I can organize my payments and examine my expenses really easily. The support has been easy to use as well. Overall, no complaints, and for an... See more

Rated 5 out of 5 stars

So far Found has been a wonderful find. Pun intended. I highly enjoy being able to keep track of everything from taxes to subcontractors and their pay all in one place. It's really going to come in ha... See more

Rated 5 out of 5 stars

Abolutely phenomenal! Why? Because I could finally ditch QuickBooks and their glitchy service and poor customer support. I can do invoices, track all my income and expenses, have a business account w... See more

Rated 4 out of 5 stars

Found makes everything easily! Tracking Business's expenses,income, tax write-offs, rules you can set for activities, wire and transfers made easy either from Debit or directly with bank accounts.... See more

Rated 5 out of 5 stars

My experience with found has been nothing but great things to say. It's fast easy and convient . Simply send money to the recipient either with a phone number or email and it's quickly received. Filli... See more

Rated 5 out of 5 stars

I’ve been using Found Plus, and honestly—it’s been a game-changer. As someone who juggles freelance work and other responsibilities, I needed a system that would simplify everything: tracking expenses... See more

Rated 1 out of 5 stars

Security features did not alert me when someone accessed the account and changed both the phone number and email address. The person then made multiple purchases in excess of $2000 and 24 hours passed... See more

Rated 5 out of 5 stars

Took a few days to get my initial account verified and set up. But these features are fabulous, love that you can invoice and track receipts, link your credit card do everything through the single acc... See more

Rated 5 out of 5 stars

I love the way I can send out invoices directly to my clients and receive payment easily. I also like being able to set up pockets for taxes and expenses. Moving money to and from external accounts is... See more

Rated 5 out of 5 stars

So far this has been by far the best banking experience I’ve had. They handle everything very smoothly and the app is so easy to navigate. Make my life much easier while being a single woman owned sma... See more

Rated 5 out of 5 stars

We are a small startup that needed a place to set up a corporate bank account. I decided to go with Found almost on a whim and I could not be happier that I did. They have features that make operating... See more

Rated 1 out of 5 stars

Customer service is virtually non existent. They withheld a deposit and asked three separate times to upload business verification. When you call the answer is “we will pass along to the risk team.” W... See more

Rated 1 out of 5 stars

Out of the box inflexible. Wouldn't take a t/f of funds from a joint account I held with my husband to seed this acct, wouldn't let me do a deposit of a rent check until I used their debit card 5 time... See more

Rated 1 out of 5 stars

I have a horrible experience with this bank. I opened a business checking account with them about 5 months ago. During the process of opening the account, they verified all my information, but yesterd... See more

Rated 1 out of 5 stars

does not support wire transfers, does not support zelle. the virtual card system they have does not work properly. The implementation of features such as pockets is terrible. They will make a... See more

Company replied

Rated 5 out of 5 stars

Found has made all of our business banking super easy! We initially chose Found because Nerd Wallet ranked them #1 among all of the business banking apps, and now we know why. So many different featur... See more

Rated 1 out of 5 stars

Avoid this bank if you value timely access to your money or effective fraud protection. Deposit holds: Even small mobile check deposits (e.g., $50) sit in “pending” status fo... See more

Company replied

Rated 5 out of 5 stars

I am a remodel/handyman contractor, and found has been amazing help. Since i started doing all of my business banking through found I haven't needed a management software and stopped using jobber. The... See more

Rated 5 out of 5 stars

Hands down.\n The best banking app there is. It was an easy set up to get an account opened. And the plans are very diverse and help every level of business. I look forward to my metal card very short... See more

Rated 5 out of 5 stars

I used the found app to receive a commission from an online business. I then sent four wire transfers to three different people. I had no issues. Customer service contacted me after I had set up the a... See more

Rated 1 out of 5 stars

In April of 2024, I noticed multiple unauthorized charges to my physical Found card. I swiftly contacted the police, the store it was recently used in, and Found customer support. My card was stolen a... See more

Company replied

Rated 1 out of 5 stars

I had open a business account with Found because the reviews said it was the best small business friendly bank. My paycheck was processed last Thursday, today Wednesday Feb.26th, I still did not re... See more

Company replied

Rated 5 out of 5 stars

Found made setting up my small business account easy! The customer services is amazing. I received a call from a REAL PERSON offering to help me set up my account on Found!! Who does that anymore?!?!... See more

Rated 5 out of 5 stars

I really love that Found makes banking simple. I especially like the categories l can make within the app in terms of my spending and how l can use it to navigate my taxes and day to day business expe... See more

Rated 1 out of 5 stars

Absolutely terrible. I've used them for a couple of years and had multiple problems. Now they closed my account for NO REASON after I prepaid for a full year of the Plus tier account. They basical... See more

Rated 1 out of 5 stars

We opened a brand-new business account with FoundBank, made a few legit small purchases (gas station and Walgreens), and out of nowhere, our account was frozen without warning. No call. No emai... See more

Company replied

Rated 5 out of 5 stars

Exactly what I need for my business as far as banking and accounting. It makes it so easy and efficient to have it all in one place and the features work as they should completely free. Highly improve... See more

Rated 1 out of 5 stars

I have been trying to dispute a charge on my account for weeks and I'm getting NOWHERE! All I get is an email from someone in their "risk department" asking another question, which is clearly somethin... See more

Rated 5 out of 5 stars

The experience with Found was not what I expected. I was very skeptical at first because Found is not your traditional bank. I thought the deposit and transaction process would be complicated, but it... See more

Rated 2 out of 5 stars

LOVE the actual product HORRIBLE customer service. I really do love the whole idea and everything Found has to offer. Until I ran into issues needing customer service and dealing with some disputes... See more

Rated 1 out of 5 stars

Customer service is a bot - that opens a ticket for you and you may or may not ever hear back from someone. Once I spoke to someone - they only communicate via email with maybe a next day answer. No... See more

Company replied

Rated 5 out of 5 stars

Started setting up my business banking account through Found a couple months ago and have had an extremely smooth experience adding and paying contractors so far. Assuming everything continues to work... See more

Rated 5 out of 5 stars

Found plus has all the stuff I need to track my businesses just started the software but not sure I’m doing it right so help inside the app has been my lifeline.

Rated 5 out of 5 stars

Found has been an excellent experience for me. The platform is simple, clean, and extremely easy to use. Everything works smoothly, and it has genuinely helped me stay organized and on top of my busin... See more

Rated 5 out of 5 stars

Set up was quick and easy. Generating the invoice and emailing it was simple. A few days after opening the account, the personal phone call welcoming me to Found was a pleasant surprise. Found need... See more


Company details

  1. #116 of 191 best companies in Alternative Financial Service
  2. #8 of 18 best companies in Accounting Software Company
  3. #5 of 7 best companies in Bookkeeping Service
  4. #62 of 101 best companies in Financial Institution
  5. #176 of 251 best companies in Non-Bank Financial Service

About Found

Written by the company

Found was built to give small business owners the financial tools they need to do what they do best. Our platform brings together the core components of your financial workflow—banking, bookkeeping, and taxes— in one modern, intuitive platform.

With Found, working for yourself doesn’t mean doing it all by yourself—and managing your money doesn’t have to come at the cost of your time or peace of mind. See why over 750K small businesses have chosen Found.

Disclaimer: Found is a financial technology company, not a bank. Business banking services are provided by Lead Bank, Member FDIC. The Found Mastercard Business debit card is issued by Lead Bank pursuant to a license from Mastercard Inc.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 42% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Modern Banking Without Fees or Hassle

I couldn’t recommend Found for Business banking more! The platform is fast, secure, and refreshingly modern. Both website and app are intuitive and provide everything I need as a small business owner. Entire process was seamless; opening account, getting check card, transfer money, and set up direct deposit immediately.

The Reporting and Tax tools are impressive and make finance much easier. I’m so glad I found Found. 🏦

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Poor banking

They freeze your account and question every transaction all the time. They dont understand trucking industry at all also. They are morons.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

It really couldn't have been easier!

It really couldn't have been easier!
* No minimum
* Ease of verification process
* Setting aside of taxes in my account is automatic
* Debit card arrived in 5 days

As a small business getting started Found was just what I was looking for in a bank

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Found plus is a life saver

Found plus has all the stuff I need to track my businesses just started the software but not sure I’m doing it right so help inside the app has been my lifeline.

January 25, 2026
Rated 1 out of 5 stars

I am deeply disappointed by my…

I am deeply disappointed by my experience with Found following a significant fraud incident on my account.
After my debit card information was compromised through a sophisticated fraudulent website impersonating a legitimate brand, my account experienced 14 unauthorized attempts in a single day. Eleven were denied, but three went through, totaling over $2,500. Despite extensive documentation, reports to the FTC and FBI, and cooperation with merchants, Found ultimately denied all disputes, stating “no error occurred,” without providing evidence of a meaningful investigation.
What has been most troubling is the lack of access to live support during an active fraud crisis. Once my cards were deactivated, Found’s phone system prevented me from reaching a human being, leaving email as the only option—where responses were slow, templated, or AI-generated. I never spoke directly with anyone from the Risk team before my claims were denied.
Even more concerning, fraud attempts are still occurring on my deactivated cards weeks later, which raises serious questions about how account security and tokenization are handled—yet Found continues to maintain that no error occurred.
In contrast, the merchant involved (eBay) investigated promptly and has already issued refunds on two of the three fraudulent charges, demonstrating that these transactions were in fact unauthorized.
I wanted to trust Found as my primary banking platform, but this experience has shown a lack of transparency, accountability, and customer protection during one of the most vulnerable moments a client can face. I no longer feel safe banking here.
Check their BBB reviews. They do nothing for anyone whose experienced fraud.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Business Banking/Management

Great Business Banking/Management. All-in-One Easy platform to be able to manage funds, save for & file taxes. Everything you’ll need for those who beginning and looking for a Better way to manage their business(s)

January 28, 2026
Rated 5 out of 5 stars

Best online banking in the industry

Hands down.\n The best banking app there is. It was an easy set up to get an account opened. And the plans are very diverse and help every level of business. I look forward to my metal card very shortly and I'll be able to get a medal card and justify the expense because found has and will offer every aspect to make your business successful. Honest-to-God with my specific situation without found.I don't know where our business would be! So thank you Found.

January 27, 2026
Rated 5 out of 5 stars

I just started with found so there is…

I just started with found so there is still a lot to learn, but so far I am really appreciating the ease with which money can be taken out for taxes and other savings goals automatically. It is such a huge help. Also, it easily connects to other accounts and cards, which has made business banking much easier.

January 21, 2026

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