Frootbat Reviews 4,449

Had not heard of this liquor vendor, but took a chance as a referral from my local wine supplier. MY PURCHASE WAS FLAWLESS ! . . . hard to locate my favorite Bouborn . . . price very reasonab... See more

I ordered about 6 bottles of great bourbon, Weller, Blanton’s and EH Taylor at great prices. UPS lost my order and were incredibly unhelpful in resolving. I messaged Frootbat and asked them to assist.... See more

After Frootbat team understood the delay in my bottle breakage and non delivery, they personally texted me to assure that they would expedite my replacement order. My 2 bottles of Colonel E. H. Taylo... See more

From placing my order to when I received my bottles, the Frootbat team was fantastic! Patrick, Krischelle, and Joshua helped with through explanations to my questions, consistently giving me updates... See more

Wow…. First off, I live in the commonwealth of Pennsylvania and obtaining Eagle Rare is based on timing local state stores at the most convenient time with each store’s receiving their particular ship... See more

Horrible Service after sale. Purchased nearly $10K of liqour with them. Bought product insurance on every item. Received a broken bottle of high-end Blantons with a broken seal. Sent picture after pic... See more

My son tried a Japanese whiskey in Washington State that he fell in love with. He said he’s never seen it around here (Nashville, TN), so I googled it. Frootbat showed up immediately. Ordered it on th... See more

2 bottles Colonel E H Taylor damaged in shipping process. Never received order. UPS empted contents of broken bottles. Frootbat is dragging their feet in shipping replacement, its beem almost 3 wee... See more

I ordered two bottles of Belle Meade bourbon as it is no longer available for purchase where we reside. The entire online purchase was fantastic from start to finish. The bottles arrived safe and soun... See more

I ordered a product after reading a description. After I received it bottle and realized it was falsely advertised( probably honest mistake but still). I reached out to customer service and after alm... See more

I ordered champagne for an anniversary gift delivery. I realized too late that they had gone out of town and wouldn't be home to sign for the package. I contacted Frootbat customer service to delay de... See more

I’ve found Frootbat to be the best value in the liquor resaler market. I’d always like to see a lower price per unit but is a fine value when comparing other resalers. Shipping charges are fair and th... See more

Frootbat has a great selection of tequilas and competitive pricing. Often I find tequilas here that I do not find on other tequila vendors. Frootbat’s shipping is high quality. Bottles are extr... See more

I've ordered from Frootbat four times over the past few months. Prices for impossible-to-find bottles were better than I anticipated, communication with their representatives has been prompt (via ema... See more

My first two experiences ordering through Frootbat have been nothing but exceptional. The bottles of scotch arrived in a very timely manner and in perfect condition. Frootbat can't control what UPS do... See more

Had a fantastic experience with the purchase of a bottle of bourbon. Used Frootbat in the past a lot, all been great, but this one went above and beyond. Can't say thanks enough to everyone involved.... See more

Without a doubt, Frootbat has earned any and all of my future business. When I placed my very first initial order, there was a bogus email and name that pushed my information out. I have no idea how i... See more

Good company. Prices are cheaper than some others. It is difficult to find Buffalo Trace borbon in Minnesota. It is always available on this site. You can negotiate the shipping cost as well. Website... See more

The service is excellent. Customer support responds quickly to any questions, and shipping is fast as well. The only drawback is that some expressions and many bottles are priced quite high, above wha... See more

Honestly I was a little worry I must they came thru. When I first order I order the basil 10 Kentucky RYE and they shipped me the 10 year bourbon totally wrong bottle the order was placed in November... See more

1st order with the company, supposed to be a bottle of yoichi 10yo whisky. Shipping label was created and no movement for one week. Only after query raised, shipping actually started. When the bottl... See more

Great experience on first order. My second one has been a nightmare! Purchased 2 collector pieces. Input my NEW address and when it processed, their system put in my old address, in another state! T... See more

I was super cautious as most of what people are buying isn't cheap. I had a good experience. From ordering to shipping takes longer than I expected but I guess Amazon us has us all spoiled . Bottle c... See more

I’m not sure I could even write a short paragraph describing the hilariously terrible customer service at Frootbat. I’ve ordered from them once or twice before and never had any problems, but with... See more

I ordered a bottle of Dewar's Double Double 21 Year Old Blended Scotch Whisky 750ml on Nov 27 and until now they haven't sent it. Won't be ordering from them anymore or recommending to someone. Better... See more

It isn't easy to purchase premium bourbons in my city. So I choose to order online to ensure I can get the items I prefer. Frootbat has been an outstanding vendor! The selection was good, the shopping... See more

Product was at a fair price, it was packaged great and delivered timely with very good communication on status with every step of the process. Other companies should take lessons from you.

First time buyer and I screwed up the order by entering the wrong address for a new house we just moved into. To change an address with either FedEx and/or UPS is not easy and only the shipper is em... See more

Footbat has an excellent selection i am a bourbon enthusiast. on my last order you had a great price on Eagle Rare 10 year. with normally online shopping,shipping is the deal breaker. you offered free... See more

I ordered a specific bottle and was sent the wrong item. I contacted Frootbat immediately to resolve the mistake. Rather than providing a straightforward solution, they stalled until the card... See more

I go to Frootbat to find and purchase the items I can't find locally. They typically have what I'm looking for at reasonable prices - not super low, so don't think of it as a "discount store". And w... See more

Selection and inventory are excellent and their spirits are priced well below other sites. Deliver was on time and the shipment packaging was excellent. Even though the delivery dropped the bottle fr... See more

I ordered a Double Double 21 Year Old Blended Scotch Whisky 750ml on 27th November. It has now been 17 days and I am still waiting. Customer service called to apologise for the delay and advi... See more

I originally posted a complaint on some promo discrepancies and just want to say that Frootbat stepped up to the plate like the NY Yankees with there bottle bats. They listened to my concerns and mad... See more

Frootbat is awesome! This was my second time ordering from them. Admittedly I was hesitant the first time. I have ordered lost of whiskey and frootbat is hands down the best experience I have had. I w... See more

Thank you for the order and for your attention to detail.. I realize the order is seasonal. But it was worth the 3000 miles that it took to get here your packaging was the best I’ve ever seen bar none... See more

I’ve placed several orders with Frootbat and have been very pleased . My last order had an issue and the customer service team stepped up and took care of it perfectly. The whole purchase process is f... See more

I was shipped the wrong bottle. While I completely understand that mistakes happen, it compounds the issue when you can't just return the item because its alcohol. I had to email customer service b... See more

Quick delivery -- easily tracked through FedEx. Love their inflatable plastic tubes that surround the bottles!! -- (used for packing) No chance of having one of my expensive bottles of hard-to-find... See more

Website was easy to navigate. Product was available and checkout was easy. Received my 3 bottles yesterday. Fortaleza tequila is difficult to find. The transaction was completed in 5 days and the pack... See more

Frootbat has a well-designed website, competitive prices and a terrific selection. My rare Blanton's Black Label took a while to ship, but came very carefully packed, with frequent updates and track... See more

I had ordered numerous bottles and one was shipped separately. It never arrived. The team at Frootbat were exctremely proffesional and determined that the bottle was lost in shipping. They gave me... See more