Invited
Greg is always the first person we call when we have a computer issue or question. His response is always prompt. He is wonderful at explaining his work and his reasons. I always feel informed, and... See more
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Invited
Greg is patient with those of us "of a certain age" and always explains things in easy to understand terms. He's been my "Computer Wizard" for more years than I can remember and I'm counting on him fo... See more
Company replied
Verified
He Makes house calls which is unusual this day of age and found the problem right away and was out the door in less than an hour. He really knows his stuff I will use him again and would recommend him... See more
Company replied
Verified
Was an amazing experience! I'm not the best technology wise and he's been very patient and understanding! Highly Suggest this place if you need repairs done!
Company replied
Company details
- Computer Repair Service
- Cell Phone Recycling and Unlocking Service
- Computer Consultant
- Data Recovery Service
- Mobile Phone Repair Shop
- Printer Repair Service
Written by the company
GEFNET IT Services, LLC is your trusted partner for all things IT, providing expert solutions tailored to your needs. Since 2010, GEFNET has been delivering excellence in computer repair, technical support, and a range of other essential services.
Contact info
1400 Charleston Ave., Suite 230, 61938, Mattoon, United States
- 217-731-4335
- [email protected]
- gefnet.com
Verified
Greg came to the house and took care of…
Greg came to the house and took care of a problem that I couldn't figure out for a week. He took care of it in about 30 minutes!
December 11, 2025
Reply from GEFNET I.T. Services, LLC
Thanks so much, Mitchell. I’m glad I could get everything resolved quickly and save you the frustration. I appreciate you taking the time to leave a review.
— Greg
GEFNET I.T. Services
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Verified
Reply from GEFNET I.T. Services, LLC
Thanks for leaving your rating and review it’s most appreciated if I can be of any more assistance please let me know. -Greg
Verified
This company has been more than…
This company has been more than reliable going on a dozen years or so. I am very fortunate to be one of their clients.
June 5, 2025
Reply from GEFNET I.T. Services, LLC
It’s always been a pleasure working with you, and I really appreciate your continued support over all these years. Looking forward to many more!
Verified
Reply from GEFNET I.T. Services, LLC
I’m happy I could help Carla. If I can be of any more assistance let me know. -Greg
Verified
Reply from GEFNET I.T. Services, LLC
I’m glad to hear the process was smooth and problem-free. If you ever need assistance again, just reach out—I’m here to help. -Greg
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Verified
Fast reliable service
Fast reliable service. Reasonable prices and quality workmanship.
March 25, 2025
Reply from GEFNET I.T. Services, LLC
Thank you for the kind words! I’m glad you found my service fast and reliable, with reasonable prices and quality workmanship. If there’s ever anything else I can help you with, just let me know. -Greg
Verified
Gefnet makes house calls
He Makes house calls which is unusual this day of age and found the problem right away and was out the door in less than an hour. He really knows his stuff I will use him again and would recommend him if you have trouble with your computer.
March 28, 2025
Reply from GEFNET I.T. Services, LLC
Thanks, Bobbie! I’m glad the house call was convenient and that I could pinpoint the issue and be out the door in under an hour. I appreciate your recommendation and look forward to helping you again whenever you need computer support. -Greg
Verified
Reply from GEFNET I.T. Services, LLC
Thank you, Melody! I’m honored to be a trusted, competent source for your computer help. If you ever need assistance again, just let me know—I’m here to help. -Greg
Verified
We have been with Greg for years
We have been with Greg for years -- I think a couple of decades. We stay because his is quick to provide service and REALLY knows what he is doing.
March 2, 2025
Reply from GEFNET I.T. Services, LLC
Thank you, Bill! I truly appreciate your loyalty over the past two decades. It’s been a pleasure serving you all these years, and I’m glad my prompt service and expertise have kept you coming back. I look forward to helping you with whatever you need next. -Greg
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Verified
Reliable Service
Provided quick, easy service for my laptop.
Was able to arrange drop off and pick up to fit my hours of availability.
February 1, 2025
Reply from GEFNET I.T. Services, LLC
Thanks, Don! Glad I could get it taken care of quickly and work around your schedule. I appreciate your business and happy to help anytime!
—Greg
Verified
Greg is always so helpful
Greg is always so helpful. He takes the time to explain everything to me so I can understand.
January 28, 2025
Reply from GEFNET I.T. Services, LLC
Thank you, Mitzi! I always do my best to explain things clearly, and I’m glad to hear it makes a difference. I really appreciate your support and the kind review!
—Greg
Verified
Greg was very polite & helpful
Greg was very polite & helpful. I will definitely be calling him again.
November 1, 2024
Reply from GEFNET I.T. Services, LLC
Thank you so much, Ruth, for your kind words! I’m thrilled to hear that you were happy with my service. It’s always my goal to provide polite and helpful support, and I look forward to assisting you again whenever you need help! Cheers!
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Verified
Knowlegeable Service!
September 25, 2024
Reply from GEFNET I.T. Services, LLC
I appreciate you taking the time to leave a Rating if you need anything else let me know -Greg
Verified
That he could get on my computer and…
That he could get on my computer and navigate what needed to be done with me on as well.
September 10, 2024
Reply from GEFNET I.T. Services, LLC
Thank you Nancy! I’m glad that remote support was right for what you needed. Feel free to reach out if you need any more help.
Verified
My laptop screen was not turning on…
My laptop screen was not turning on some times and after consulting GEFNET he asked me 75$ for it to fix. And my laptop still has the same issue. Now he says its hardware issue and he not sure. Without knowing the problem I have charged 75$. I am helpless.
June 18, 2024
Reply from GEFNET I.T. Services, LLC
Hello Jithendher,
Thank you for your feedback. The $75 charge, reduced from the standard $99 due to your status as a student, was for the troubleshooting efforts undertaken to address the intermittent screen issue. Initially, the problem seemed resolved, but the recurrence confirms it's likely a deeper hardware issue.
Given the potential high costs of hardware repairs, I suggested that replacing the laptop might be more economical. You are welcome to seek a second opinion from another service provider to explore other possible solutions.
I appreciate your understanding and wish you the best in resolving this issue.
-Greg
Verified
One Of The Best Place To Get Your PC Fixed
Was an amazing experience! I'm not the best technology wise and he's been very patient and understanding! Highly Suggest this place if you need repairs done!
May 31, 2024
Reply from GEFNET I.T. Services, LLC
Dear Yinny,
Thank you for your glowing review! I’m thrilled to hear that you had an amazing experience at GEFNET I.T. Services. It’s always my goal to provide patient and understanding service, especially when technology can seem overwhelming.
I appreciate your high recommendation and look forward to assisting you with any future repair needs.
Best regards,
Greg
GEFNET I.T. Services
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Verified
Greg took care of our tech issue well
Greg took care of our tech issue well. And his cost was very fair. Nice guy that will fix your IT issue and earn your future business as well
May 16, 2024
Reply from GEFNET I.T. Services, LLC
Thank you, Jim, for your kind words! I’m delighted to hear that I was able to provide you with excellent service and that you found the pricing fair. I take pride in ensuring my customers' tech issues are resolved efficiently. I look forward to serving you again in the future!
Invited
Greg is patient with those of us "of a…
Greg is patient with those of us "of a certain age" and always explains things in easy to understand terms. He's been my "Computer Wizard" for more years than I can remember and I'm counting on him for many more.
March 15, 2024
Reply from GEFNET I.T. Services, LLC
Thank you, Yvonne! Your words mean a lot to me. I'm glad I could assist you with your tech needs over the years and I look forward to continuing to be your go-to 'Computer Wizard' for many more years to come!
Invited
GEFNET I.T
GEFNET I.T. has always been able to help me with my computer issues and the cost is always within my budget. Greg is helpful and knowledgeable. I can rely on GEFNET I.T any time I need anything done with my computer. Thank you!
March 15, 2024
Reply from GEFNET I.T. Services, LLC
Dear Dawn,
Thank you for your kind words and for sharing your positive experience. I'm delighted to hear that I’ve been able to help with your computer issues within your budget. Your trust and satisfaction mean a lot to me.
If you ever need further assistance, please feel free to reach out anytime.
Best regards,
Greg
GEFNET I.T. Services
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