Giordano Vini Reviews 34,868

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and reasonable prices of the wines. Consumers appreciate the wide selection of Italian wines available, with many highlighting the great value for money, especially when taking advantage of the regular offers. People who opt for the slightly more expensive wines have found them to be consistently excellent. Consumers have generally positive experiences regarding delivery, with many noting improvements in delivery times from Italy and easy tracking. Some reviewers mentioned sporadic delivery times and occasional issues with the delivery company, but these issues were often resolved promptly by phone. Customers also appreciate the option to delay delivery if needed.

Based on these reviews

Rated 4 out of 5 stars

Busy time of the year -December, so fully understand orders from post Brexit Italy might take a bit longer, fair enough. Ordered 15 wines but only got 12 (they did not charge for 15) but it would hav... See more

Company replied

Rated 4 out of 5 stars

Great range of wines at very reasonable prices. Excellent value for money even with postage payable on some cases. Delivery can take a couple of weeks as cases are shipped from Italy, however this is... See more

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Rated 4 out of 5 stars

Have been a customer for many years. Excellent wines at reasonable prices. Good range of choice. The order was fulfilled promptly. We delayed the delivery of the previous order, which is a useful... See more

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Rated 4 out of 5 stars

I've been buying wines from Giordano since 2007/8. It's all down to personal taste and I like some of the wines more than others. I shall continue buying from them in the future. However! I agree... See more

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Rated 5 out of 5 stars

Never had a wine from Giordano that I didn't like. Delivery times can be a little sporadic, but they do keep you updated and orders usually arrive within 7 - 8 working days. And prices are brilliant,... See more

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Rated 5 out of 5 stars

Have been buying wines from Giordano over last good few years.I tend to go for the slightly more expensive wines and have found them consistently excellent. The last delivery was very prompt with n... See more

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Rated 5 out of 5 stars

Italian wine has always been a favourite, particularly the warm, rich, reds, so have bought from Giordano over many years. Their current offers are well priced for quality wines. My two recent cases w... See more

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Rated 5 out of 5 stars

Great quality and value Italian wine and foods. We've tried just about all their reds, whites and sparkling wines, and have never been disappointed. Delivery times from Italy are improving and are eas... See more

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Rated 5 out of 5 stars

I have ordered many times over the last couple of years and never had any problem. From order to delivery can take about three weeks, just allow for that by ordering well in advance. The wines are exc... See more

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Rated 5 out of 5 stars

Been using these for a few years now and only had one bottle of wine I wasn’t sure about…give me a credit for it…plus delivery is always good and quick when I forget and start to run low.Not that I d... See more

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Rated 5 out of 5 stars

We have been shopping with Giordano for a couple of years. We started buying the bundles but have now moved on to buying cases of the wines we like which are slightly more expensive but still extrem... See more

Company replied

Rated 5 out of 5 stars

Have been using this website/company for several years now and find the quality of their wines very good. Their prices are also very reasonable compared to other companies, but when they are on offer,... See more

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Rated 5 out of 5 stars

We have been purchasing wine from Giordano for more than 15 years and bar the odd corked bottle (very rare and also inevitable) we have always been extremely happy with the selection. We will continu... See more

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Rated 5 out of 5 stars

Have used Giordano for many years. Have always found their wines great value and that coupled with high standards of service ensures will continue to use them as preferred wine supplier.

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Rated 1 out of 5 stars

I ordered with the company and received a defect product. After several attempts to get a new product and them trying to give me a voucher for first 10 then 15 euro (not the price I paid and not a ful... See more

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Rated 1 out of 5 stars

We have ordered wine and food from Giordano for many years but never again . Our last order took nearly two months to arrive and then I just happened to meet the couriers van as I was going out - no a... See more

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Rated 5 out of 5 stars

Good choice of wines as reasonable prices, mixed old favourites with new wines to try and delivery was very prompt. Looking forward to enjoying drinking them now.

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Rated 5 out of 5 stars

Great wine and a great service from the company Giordano all at a very good price Only downside is the delivery people they don't respect the fact that the box has wine in it and stand the box on its... See more

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Rated 4 out of 5 stars

Good value table wines and reliable service over several years of dealing with Giordano. Areas where they could improve are:- 1) Listening to comments (not good in the past). Feedback or communic... See more

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Rated 3 out of 5 stars

An offer of a festive case of wines with extras popped into my in-box which I thought would be good to top up my wine rack for Christmas. "Friendly customer service" ... "Fast delivery" ... Nothing... See more

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Rated 2 out of 5 stars

I really enjoyed the wine. However, I will never be ordering again because of this company’s absolutely infuriating sales tactics. Who in their right mind thinks it’s acceptable to call previous... See more

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Rated 1 out of 5 stars

Ordered on the 2nd of December 2025 for a Christmas gift it’s now 28th January 2026 still not delivered.No Tracking available apparently it’s still with the sender!!!!! Where is my parcel that you’ve... See more

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Rated 4 out of 5 stars

The wines are good, well packaged and ordering process easy. Giordano communication also excellent but whole process was let down by the delivery firm. Giordano advised that we would be getting track... See more

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Rated 4 out of 5 stars

I am a long time satisfied customer with good service and excellent wines. However, my last order was incorrectly delivered to me rather than to the intended recipient. Must have been an ordering prob... See more

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Rated 5 out of 5 stars

Been using Giordano for many years and always enjoyed the wines and had great service over that time. Ordering on line takes just about a week to delivery.

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Rated 5 out of 5 stars

My 2nd order. Tried Reds the first time. As it is now 'summer' thought I would try their Whites. Ordered their selection to try and get an idea as I have little experience of Italian wines. For t... See more

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Rated 5 out of 5 stars

Great wine, good prices and efficient customer service as always. I started ordering from a discounted offer before we left for an overseas holiday, which couldn’t be completed whilst abroad - I ema... See more

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Rated 5 out of 5 stars

I have used Giordano for a few years. I find the wine and prices are excellent. You wait a short while for the goods to come, but they are always packed well and it is easy to track On carriers app,... See more

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Rated 5 out of 5 stars

This business out of this world with passion for their customers every thing so straight forward very easy they keep you up dated through out the process from ordering to day of delivery i give trilli... See more

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Rated 5 out of 5 stars

We have tried just about every Giordano wine and have never been disappointed. It's great value, especially with free delivery to the UK, and although it's despatched direct from Italy, it usually a... See more

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Rated 4 out of 5 stars

After a slow despatch, the wines arrived quickly. We are never disappointed with Giordano wine. Every bottle is magic!

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Rated 5 out of 5 stars

Excellent wine. Delivered with care and on time. This time I bought Sangiovese Primitivo Puglia and it is very good indeed.

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Rated 5 out of 5 stars

I have allways bought these wines allways lovely wine service allways on time couldn’t ask for anything more 😊

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Rated 4 out of 5 stars

Quick delivery, ease of ordering good selection. We would have liked to have added food and delicacies to advantage of included delivery but this was not possible. Buying these separately became to ex... See more

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Rated 4 out of 5 stars

I have been buying wines from Giordano for many years now and find them to be of good quality and good value. There is a wide selection of Italian wines.

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Rated 5 out of 5 stars

New customer but two cases in and loving it. Great wine, great price, good communications about delivery and tracking

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Rated 5 out of 5 stars

Always good offers on good wines. Nice Italian foods to try. Good service, have been getting wine from Giordano for over 10 years.

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Rated 5 out of 5 stars

I've been prescribing wine for years, and I'm very satisfied with the quality of the wine, fast delivery, good discounts.

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Rated 5 out of 5 stars

Love these wines but absolutely love the extras they sometimes offer. Bought my friend a case and he was very impressed.

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Rated 5 out of 5 stars

Always great service. Delicious wines and prosecco at good prices. Delivery dates also good.

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Rated 3 out of 5 stars

On opening a Decasa Rosso. It was definitely “off”. A scum around the rim, and fizzy .It was utterly horrible to taste. I have more bottles of the same wine which I dare not open in case they are the... See more

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Rated 5 out of 5 stars

Giordano have always been of good service, I bought off them regular up to 12 years ago, then was ill and we moved and I lost details, suddenly this year was searching for wine and they were there, no... See more

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Company details

  1. Wine Store

Written by the company

Grandi vini e specialità, direttamente dal produttore e senza intermediari. La tradizione vinicola italiana, la qualità di una grande cantina storica, la garanzia del miglior prezzo, sempre.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

35K reviews

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Rated 1 out of 5 stars

Today 4th January 2026 I received a…

Today 4th January 2026 I received a response from GIORDANO saying sorry and a £5 goodwill gesture.What a joke it doesn’t even cover postage!!!after having my money nearly two months and endless emails asking where my Christmas gift is!!! Ordered and paid for on the 2nd December 2025 and finally delivered on the 31st January 2026.They obviously think it’s ok now as it was finally delivered to the address.I had to send something else as they never delivered it before Christmas.Absolutely appalling by anyone’s standards.Sending an email saying it’s delivered is not good enough.You should of sent something as a good will gesture to the address that was waiting for their Christmas gift.I can’t believe you would think I would order anything from this company again when it’s taken nearly 2 months to deliver.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great wines

Great wines, good price, thanks Giordano!

January 21, 2026
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Have been buying wines from Giordano over last good few years.…

Have been buying wines from Giordano over last good few years.I tend to go for the slightly more expensive wines and have found them consistently excellent.
The last delivery was very prompt with no probs and wines same high standard.Any issues I have had in the past were promptly and easily addressed directly by phone.
SO - I am staying a loyal customer.
John Baird

January 31, 2026
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Lovely wines

Lovely wines, reasonably priced and good service, what more can you say.😊🥂

January 26, 2026
Unprompted review
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Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Great wines

Great wines, good value and excellent delivery

January 29, 2026
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Quick and easy to purchase from.

Quick and easy to purchase from.
Good selection and good quality. Delivery is good.

January 25, 2026
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Good wine at good prices

Excellent wine. Delivered with care and on time. This time I bought Sangiovese Primitivo Puglia and it is very good indeed.

January 22, 2026
Unprompted review
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Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 3 out of 5 stars

Let down by the lack of timely communication.

An offer of a festive case of wines with extras popped into my in-box which I thought would be good to top up my wine rack for Christmas. "Friendly customer service" ... "Fast delivery" ... Nothing of the sort! I placed my order placed on the 18th December, and am still waiting for an update on the 30th December!
*Update 1/1/2026 ... Due to overwhelming response to the advertised offer, the company had depleted their stock of certain items and couldn't fulfil the order on time.
I've amended my review from 1* to 3* as the company has responded to all 3 of my complaint messages, and offered a full refund if required. Apart from the disappointment of not getting my order prior to Christmas, the only let down is the lack of communication in letting me know in a timely manner.

December 30, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Dear Customer,
we would like to sincerely apologise for the inconvenience caused by the delays in the delivery of your order. Unfortunately, due to the high volume of orders, the company may need to wait a few days to restock or contact customers with possible replacement proposals or secondary offers.
Please remember that the warehouse is located in Italy and that delivery times can vary from 10 to 15 working days throughout the year and may increase during holiday periods. We are committed to delivering all orders on time and always recommend that our customers contact us if they have any questions, so that we can provide immediate assistance directly over the phone.

We are pleased that our customer service team responded to you and proposed a solution that, given the situation, resolved the issue. We also thank you for modifying your review and updating us on the incident. We remain at your complete disposal for any further clarification or assistance you may require. Please contact us via our toll-free number or by email at [email protected].

Kind regards,
Giordano Vini Customer Service

Rated 5 out of 5 stars

This business out of this world with…

This business out of this world with passion for their customers every thing so straight forward very easy they keep you up dated through out the process from ordering to day of delivery i give trillion x5 stars

December 24, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine 🙂

Rated 4 out of 5 stars

Busy time of the year -December

Busy time of the year -December, so fully understand orders from post Brexit Italy might take a bit longer, fair enough. Ordered 15 wines but only got 12 (they did not charge for 15) but it would have been nice to have been told.
Delivery by Yodel was fine, within the time they said. I like Italian wine and Italy but must admit that Giordano's blends, which increasingly make up a large part of their wine offerings, using non Italian grapes/wine to mix the blend are (in my opinion) straying too far from typical Italian taste and alcohol content. The DOC wines are still good and well priced. All in all satisfied and will use again, thanks.

December 21, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 4 out of 5 stars

Long time satisfied customer

I am a long time satisfied customer with good service and excellent wines. However, my last order was incorrectly delivered to me rather than to the intended recipient. Must have been an ordering problem as I remember having difficulty advising a change of delivery address. Must learn to be more computer savvy! or ask the website to make it easier to operate.

December 16, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Great wine, great service…

Never had a wine from Giordano that I didn't like. Delivery times can be a little sporadic, but they do keep you updated and orders usually arrive within 7 - 8 working days. And prices are brilliant, there's always some bargains available. And did I say they are nice wines? Well, it's worth saying it twice?

December 19, 2025
Unprompted review
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Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Giordano, Always Good Selection

Giordano have always been of good service, I bought off them regular up to 12 years ago, then was ill and we moved and I lost details, suddenly this year was searching for wine and they were there, now back with them on constant buying, at 80 enjoy while you can, Food and NICE wine that's life, I have worked hard played hard enjoy.

December 17, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Been using Giordano for many years and…

Been using Giordano for many years and always enjoyed the wines and had great service over that time. Ordering on line takes just about a week to delivery.

December 6, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Always great wine 👌

We have tried just about every Giordano wine and have never been disappointed.
It's great value, especially with free delivery to the UK, and although it's despatched direct from Italy, it usually arrives within 7 days. Excellent customer support and communication, with accurate tracking.

December 9, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

We have been shopping with Giordano for…

We have been shopping with Giordano for a couple of years.
We started buying the bundles but have now moved on to buying cases of the wines we like which are slightly more expensive but still extremely good value for money and more importantly good quality too,
Would highly recommend

December 6, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Regular customer for a couple of years

I have ordered many times over the last couple of years and never had any problem. From order to delivery can take about three weeks, just allow for that by ordering well in advance. The wines are excellent, and well priced. There are regular offers, so I stock up with my favourites when I can. Happy customer!

December 3, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Fantastic wine and service as always

Fantastic wine and service as always. So good, the day my last order arrived, I bought another!

November 29, 2025
Unprompted review
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

I like the wine alot

I like the wine alot. Chardonnay is the wine I like. Giordano wines are dry which I like.

November 21, 2025
Giordano Vini logo

Reply from Giordano Vini

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

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