Invited
Excellent seller
Excellent seller, precise, reliable, fast, great products. Recommended!!!
November 10, 2025
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Company details
Written by the company
Le team di GRIP500 si impegna completamente per la vostra soddisfazione. Dietro al nostro sito, professionisti dedicati lavorano con rigore ed energia per offrirvi un servizio ottimale. Che si tratti del supporto commerciale, del servizio post-vendita, della contabilità, della moneta elettronica, della logistica, del servizio informatico, del marketing o della direzione, ogni dipendente ha un unico obiettivo: LA VOSTRA SODDISFAZIONE. Siamo lieti di notare che il nostro sito riceve raccomandazioni dai nostri clienti e che la loro fedeltà testimonia il nostro successo.
Contact info
4.4
Excellent
3K reviews
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Fraudsters!
Fraudsters!
The company does not comply with Danish law and provides no customer service.
I bought 4 new tires three weeks ago, which were delivered by courier after a few days. When I unpack the tires, I notice large bulges and distortions in one of the tires. I immediately take pictures and send a written complaint to Grip500.
They reject the complaint, claiming that there’s nothing wrong. According to them, the bulges and distortions will straighten out when the tire is mounted. I contact our local tire fitter, who has a different opinion. He believes there is a risk that the tire cannot be properly balanced due to the bulges and distortions. The same feedback comes from another local workshop.
I write to Grip500 that we do not agree with their assessment, and I request a replacement tire. This is rejected, and I’m told that if I want to return anything, it will be at my own expense. I’ve now been arguing with them for nearly 3 weeks. They refuse to help and also won’t sell me a new tire as a replacement for the defective one. I have offered to have the tire mounted to see if they are right, with the understanding that they would send a new tire if they’re wrong. They simply refer to the fact that if the tire has been mounted, it can no longer be returned. Regardless of what we do, I have simply bought the 4 tires as they are, including the bulges and distortions.
Their customer service is not Danish, so all communication from their side has been done through Google Translate. They have been downright rude and unpleasant in their language towards me as a customer.
I cannot in any way recommend people to do business with them.
ZERO stars from here.
November 12, 2024
Unprompted review
Reply from Grip500.it
We apologize for the inconvenience and frustration you've experienced. We take quality concerns seriously and aim to resolve such issues promptly. It seems there might have been a misunderstanding regarding the condition of the tire. We encourage you to open a ticket with our customer service team if you haven't done so already, so we can prioritize your case and find a suitable solution. Our goal is to ensure customer satisfaction, and we appreciate your feedback as it helps us improve our services. Thank you for your patience and understanding.
Invited
The tyres arrived within a week as…
The tyres arrived within a week as promised, complete and ready to go on my car. So 5 stars for grig500.it. I am unable to rate the quality of the chinese discount brand tyres yet, as they have not touched snow yet. Drove the Aplus 702 on the highway in dry conditions at 140 km/h and am happy with noise level as well as overall characteristics while they are still brand new.
October 22, 2024
Invited
Verified
unreliable Insertions
unreliable Insertions, even when you ask directly. Non matched fotos and confused management of the assistant.
October 14, 2021
Reply from Grip500.it
Buongiorno,
Come indicato sul nostro sito, le foto non sono contrattuali.
Dovrà far affidamento sulle caratteristiche tecniche e sulle dimensioni degli pneumatici per ordinare.
Cordiali saluti,
Stefano, Grip500
Verified
Verified
DOT 2021
Goodyear Eagle F1 Asymmetric 5 245/45 R19 102Y XL, MFS, SCT. Arrivate dopo 1 settimana. DOT 2021
April 4, 2021
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