Guest Reservations Reviews 53,663

Well, this was easy. However, I am continuing with another reservation with you next day and attending the Shoulder 360 congress until the 26th and I am arriving already on 21 April. I hope there is... See more

I will only know how good this experience has been once I am staying at the hotel. I have stopped using booking.com because they repeatedly gave away my reservations so I was stranded upon arriving at... See more

Kindy please Consider muslim especial meat -breakfast Booking through RoyalBenja Hotel is challenging I booked Delux Room price was about 1800 Baht Deducted from my credit card about 3000Baht . Very... See more

relatively easing online booking process It would be nice if you explain what the taxes and fees are for. That was not particularly clear and accounted for 77 Euro from a total of nearly 300 Euro... See more

Nice clean quiet had issue with noisy air con which the staff gave me a fan was good after that even I now book again central to everything we want thank you again I had to cancel my second visit a... See more

Most went smoothly until checkout process. 3 stars instead of 5 because it was frustrating that you must book within a 10 min time period but when you finally get to the end to put in cc info the sit... See more

The registration process was easy and fast. My only concern was that the details/description section for both rooms we looked at was exactly the same even though the rooms were different. And neither... See more

Quick and easy to book directly through the hotel's website. We stay here every anniversary or other special times we are local so we can park and pour ourselves back to the room after our night out!... See more

seem a bit scammy, tell me the book quickly for a special offer on a nice room, but once I entered all my information it gave me an error code. It did this twice until booking me on a standard room. I... See more

“My stay at the hotel was truly memorable. From the warm welcome at check-in to the comfortable room and excellent service, everything exceeded my expectations. The staff were friendly and attentive,... See more

Easy peasy. Every time we visit Tyler we stay at Staybridge. Clean, tidy rooms and great breakfast! Be aware of the non refundable clause. Carefully review your reservation dates before you finali... See more

I had started my guest registration but it got interrupted by an internet issue on my end. I was emailed right away letting me know my booking was not completed. I appreciated knowing it hadn’t gone... See more

Pretty Smooth, only improvement could be add APO AP (Armed Forces Pacific) address inclusion for the United States during the payment phase, sometimes that trips up the credit card but luckily did... See more

I always enjoy my stays at this Best Western. The service is consistently wonderful the lovely lady at the front desk is so sweet, efficient, and welcoming every time. Everyone at the desk greets you... See more

Guest Reservations is a total nightmare. They exist to take your money and then do absolutely nothing when you actually need help. I needed to modify my booking, and they refused outright, telling m... See more

I enjoyed my experience AND I was offered “up to” $25 off. Honestly all I saw was $25 off and I booked. So I was surprised when it said $13 and some change off. I’m not one to turn my nose at savings.... See more

Not ilegal but definitely Physhing. They make you feel you are in the Hotel's site and thyen charge you very high hidden fees. I don't have problems with paying additional fees as long as they are fa... See more

I was able to complete my reservation, but it wasn't easy. The Davenport chain has too many names for its hotels, which makes it hard to know for sure which hotel is which. When I finally got it figur... See more

Just booked through them - I genuinely thought it was the hotel website so I am kicking myself as would not normally book travel through a US site as I don't trust their consumer protection legislatio... See more

Charged almost 50 percent extra in hidden charges. Not quoted when booking. Chantel Reynolds says contact customer care who have yet to respond to my MANY emails in this regard. The final amount di... See more

I booked there by accident thinking it was the official site. I needed to modify my reservation and customer service was useless. The hotel could do it if they contacted the hotel, but they won’t do... See more

This is a scam site that pretends to be the site of the hotel you are booking. It hides the fact that it is a third party booking site. It overcharges significantly and takes money out of your bank... See more

Didn't like the fact that Days Inn spoke about the room being £56.00, right until the page before completion. At this point it added Taxes and arrangement fees, taking the total to circa £89.00.... See more

Warning – Scam Alert! The website looks like an official hotel site with normal room prices. But then, on the booking confirmation page, suddenly there are extremely high fees added. If you're not pa... See more

ZERO stars. I called to book multiple reservations for a conference at a specific group rate. They instead gave me prepaid reservations without telling me. Then when my credit card started to dec... See more

Noticed a large service charge after booking. Called hotel they new nothing about it. Turns out guestreservations uses websites and domain names similar to the hotels. They show you a rate then charg... See more

I chose one star because zero stars wasn't an option. This site is virtually a scam. All their customer service numbers loop to a hang-up. Hotel didn't recognize their confirmation number for three... See more

Poor. Only have to look at trip advisor to see comments similar to my experience. Advertise a good deal at face value but don’t declare the taxes at this point and add on a very hefty admin charge. Al... See more

I booked a night in Manchester only to find i was charged with hidden service charges and taxes of over 100 euros so I cancelled immediately. Then they charged me the around 300 euros even though I w... See more

DO NOT USE THIS WEBSITE!!!! It is a scam with many hidden fees. They do not follow proper protocol and is filled with "third parties." Their customer service representatives talk quickly, in circl... See more

Everyone just needs to be careful when booking hotels, etc. Make sure its the actual hotel's website. I booked a room with guest reservations by mistake. it was non-refundable even though I called... See more

Be really careful when booking a hotel. These guys look like they are guest reservations for a specific hotel but they are Charlatans. I thought I’d booked a room for £82 but end up paying £132 once... See more

As we were trying to book a hotel room in Warsaw, we suddenly realized that we were being directed to something called Guest reservations. Nothing we asked for or accepted. A quick check in the in... See more

This is a scam. I would give no stars if I could. This company portrays itself as the hotel you are looking to book but it appears to be a front for Priceline. We all know Priceline is awful and usi... See more

STAY AWAY!!!!!!!!!!! They use quite a few fake reviews everywhere. The company is a scam. They have no refunds even after you realize they pretended to be a hotel you chose directly and try to c... See more

This website comes up on a search when looking for a specific hotel . Clicked on it thinking it was the hotels website and booked £106 was highlighted on the website in yellow . Husband comes to lo... See more

This is a scam organization. They pose as your hotel, book non-refundable stays and then charge exorbitant fees! My room was $289/night. Their ‘service fee’ was $213 which was never mentioned or share... See more

It site is literally A TRAP. You will not see the actual accommodation rate until the payment is processed. In my case I ended paying 45% of the offered rate. In addition to it none of the phone n... See more

I booked a 2 day hotel stay to attend my aunt's memorial in New York, and even though it's been declared a national weather emergency due to the upcoming blizzard I'm being told I cannot change my res... See more

If it was possible to rate zero, I would have done that. This company is faking website of other hotels, making you believe that you are booking directly with your chosen hotel. Watch up for their tr... See more

They are a USA Site so even though its quoted in Local Currency your bank is likely to give you a FX exchange fee. In addition the price is significantly higher than you can obtain by booking direct.... See more

Got duped when using Guest Reservations for booking Grand Hotel Trafalgar Square, for November to attend Remembrance Ceremony, Hotel name etc in the address , photos all over the site. So stupidly cli... See more

This company is an aggressive predatory opportunist strategy to capture and hold financial hostage to unsuspecting customers. I thought I was booking with the hotel directly. This reservation was ma... See more

Misleading pricing structure. GuestReservations initially displays a low booking price, but the full cost only becomes clear later in the process. The additional fees are shown on a separate pa... See more