While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.5

Bad

TrustScore 1.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Only put 1 star because there is no…

Only put 1 star because there is no zero star on here this is a company who just rips the public off by misleading web site when you try to cancel they say order sent out after only a couple of hours don’t believe that for one minute wish I had read the reviews before getting involved with this con of a company do not fall for the con of a website disgusting company KEEP WELL AWAY

October 29, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Started using Hellofresh stay clear 4wks ago first…

Started using Hellofresh 4wks ago first box had over ripe veg bits of off cuts chicken which was meant to be breast very disappointed got some credit back skipped a week second box was again very disappointing veg again passed its best 2 breast of chicken had to be thrown out the smell was vile and I had to replace them tomatoes were mouldy again had to throw them out so I thought i had skipped a week but received email to say next box is on its way phoned up spoke to some customer service person who wouldn't give me time to speak i told him I didn't want the box gave it to me and credit me money by now I was fed up cancelled my account but left with box i don't want this is a disgusting company who don't care and give poor quality food stay well clear

July 1, 2025
Unprompted review
Rated 3 out of 5 stars

Okay

Okay men syntes det er for dyrt i forhold til varens kvalitet.

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

Order sent

Notice of payment deducted, not wanted or ordered, unable to cancel delivery, box delivered with unsuitable meals, three vegetarian when the first box all had meat in the meals. When complained they did not want to know. Avoid because they hide behind the fact they are a subscription organiser.

July 21, 2023
Unprompted review
Advertisement
Show reviews in all languages. (84 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look