Headout Reviews 52,749

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's locations, highlighting their beauty and convenience. The staff receives accolades for being welcoming, helpful, and passionate, enhancing the overall experience. Consumers also appreciate the user-friendly experience, noting the ease of booking and navigation. People found the experiences memorable and stress-free. Many reviewers specifically mentioned seamless entry, quick online payment, and amazing offers. Several consumers also appreciated the knowledge, group management skills and warmth of the guides.

Based on these reviews

Rated 5 out of 5 stars

My package did not include many tickets for good attractions like Madame tussads, Sky helix etc and I checked the price of tickets on the ticketing counter but it was steep. Singapore Ticketa website... See more

Rated 5 out of 5 stars

Our guided tour of the Eiffel Tower was outstanding. The guide was knowledgeable, engaging, and made the history feel alive rather than scripted. We skipped the chaos, learned real context, and enjoye... See more

Rated 5 out of 5 stars

Headout made our visit to Musée d’Orsay truly memorable. The process was effortless – booked online in minutes, received the ticket right away, and walked straight in at 11:00 without any waiting. The... See more

Rated 5 out of 5 stars

The Cruise was absolutely stunning. Breathtaking views of the Eiffel Tower, Orsay, Notre Dame and many more famous buildings and monuments. The guide spoke in four languages which was very practical f... See more

Rated 1 out of 5 stars

UPD: eventually got fees refunded, but anyway unless you pay attention and complain publically you are overcharged. Bought a ticket for Cirque du Soleil in Munich here by accident. Price was aroun... See more

Company replied

Rated 1 out of 5 stars

Currently in a dispute with the company regarding Louvre tickets. Does not come with tour or guide to Mona Lisa and gave us wrong tickets which caused us to be rejected at gate and had to buy new tick... See more

Company replied

Rated 5 out of 5 stars

The tour was very well organized. I don’t know if we were lucky to be such a small group on the boat (which was also very comfortable), or if it was because we had a spectacular sunny day. Everything... See more

Rated 5 out of 5 stars

The experience was amazing. The host were very nice and welcoming . The yatch was clean and cozy. Food was delicious, there was variety to suit everyone's taste. There were unlimited drinks and an e... See more

Rated 5 out of 5 stars

Booked our Butterfly Garden tickets through Headout—not our first time, and we’ve always loved the app for its smooth, hassle-free experience. Easy booking, quick online payment, no queues, amazing of... See more

Rated 5 out of 5 stars

Magical experience. The staff was very welcoming and helpful. They even volunteered to take our photos. You go through a series of experiences with unique special effects made using lights, sounds, mi... See more

Rated 5 out of 5 stars

So many different cultures to experience, so much shopping and too much eating to do!! Bring your good walking shoes and prepare to spend 5-6 hours in this beautiful event space. The performances were... See more

Rated 5 out of 5 stars

A beautiful night experience with Xclusive Yachts in Dubai Marina! 🌙🚤 The 1-hour yacht trip was relaxing and scenic. Seeing the giant Ain Dubai wheel lit up in vibrant colors, surrounded by tow... See more

Rated 5 out of 5 stars

This day at Las Vegas was awesome, since morning till night, we went to the LINQ high Roller and the experience was the best, we bought the happy hour tickets, inside the chariot music was good, the b... See more

Rated 5 out of 5 stars

Ken, our host worked tirelessly to ensure that all the guests had a great day. Cruising around Halong Bay was our main interest though lunch, kayaking and snacks were included too. Additional dri... See more

Rated 5 out of 5 stars

A fantastic experience from beginning to end. The climb was exhilarating without feeling scary and the views from the top are incredible… such a special way to see London. Thanks to Bo, our guide, he... See more

Rated 5 out of 5 stars

An amazing production, with awesome costumes and scenery that could surprise you every single moment. Many funny moments but also incredibly strong dramatic scenes as well. Awesome use of illusio... See more

Rated 5 out of 5 stars

A truly fantastic experience! We were lucky enough not only to see The Last Supper and learn many fascinating details about it and Leonardo da Vinci, but also to explore the most interesting places in... See more

Rated 5 out of 5 stars

We had an amazing day welcomed by kind and nice people the Marshalls where excellent made our debut day special as we where given stickers showing we where 1st time visitors, The whole place well o... See more

Rated 5 out of 5 stars

The whole park is so aesthetic, many photo ops, wonderous sights. Staff were helpful, polite and warm. Upon their encouragement we managed to catch one mini skit about the four beauties that was prett... See more

Rated 3 out of 5 stars

Compared to the other online travel companies, this was by far the most clear as to what tickets you were getting and where i could go. That being said, the ticket did say "meals included" which wa... See more

Rated 5 out of 5 stars

The staff were super friendly and informative and had a real passion for the penguins. We also had a lovely chat with a team member about the bandicoot we saw and received loads of information abo... See more

Rated 1 out of 5 stars

Booked tickets for Genting SkyWorlds Outdoor Theme Park Tickets with return cable car ride from ground station to the top. QR codes were not accepted for the cable car ride. Had a very unpleasant conv... See more

Company replied

Rated 5 out of 5 stars

We are from South Africa, over 50 and first-time travellers, and honestly felt a bit overwhelmed and unsure how everything works in Dubai. While standing in the long line to buy tickets at Atlanti... See more

Rated 1 out of 5 stars

24.01.2026 that means Today I booked 2 x guided tour Effel tower climbing, i have been waited nearly 2 hours in the meeting point wich I received from Headout conformation mail I tried several ti... See more

Company replied

Rated 5 out of 5 stars

The Sheikh Zayed Grand Mosque was really beautifull. We also opted for the UAE Presidential Palace that was incredible. Our guide Sadique had a lot of patience with us and explain the history of the p... See more

Rated 5 out of 5 stars

Wonderful experience.Seamless booking experience via headout platform. Very hassle free booking. In addition, we get 10 percent discount everytime we book tickets via headput app which will say your s... See more

Rated 5 out of 5 stars

We really enjoyed visiting both attractions. The Tower of London is well worth at least half a day—if not a full day—to fully appreciate everything, especially the Crown Jewels, which are a must-see... See more

Rated 5 out of 5 stars

I loved the versatility of a multiday pass and having three different tours to choose from depending on where in the city I wanted to go. Plus, it was easy getting your entry tickets and times for t... See more

Rated 4 out of 5 stars

It was a great experience. Specially compared to Disneyworld Paris. Because the ticket was only 79 Singapore Dollars but had all the essential theme parks. The only thing missing was Mickey Mouse. W... See more

Rated 5 out of 5 stars

The Butterfly Garden feels like a small peaceful oasis in the middle of the city. Butterflies fly freely and often very close, which makes the visit feel truly special. I bought the ticket online... See more

Rated 5 out of 5 stars

t was absolutely amazing. It was the perfect mixture of comedy, romance and drama. They recreated the movie perfectly. Even my boyfriend who doesn't like musicals at all said that it was phenomenal. I... See more

Rated 5 out of 5 stars

The only way to buy the tickets to climb this iconic tower is online. (And headout offers some discount!) Although it may sounds expensive for less than an hour activity, the experience is amazi... See more

Rated 1 out of 5 stars

Abbiamo prenotato per visitare i campi Auschwitz-birkenau il 5 di dicembre, il 2 ci hanno annullato il tour, abbiamo provato a parlare con l'assistenza per trovare una soluzione, ma l'unica soluz... See more

Company replied

Rated 5 out of 5 stars

The tour is very good. It is well planned because it stops at places with magnificent views of Lake Bled, with enough time to visit the castle and take a walk along the lakeshore. In addition, the gu... See more

Rated 5 out of 5 stars

What I loved most about the Genting Highlands Premium Outlets Cable Car experience in Malaysia was the journey itself. Gliding quietly above the misty rainforest felt surreal—cool mountain air, r... See more

Rated 5 out of 5 stars

I visited Portugal last week, and finding tickets was much easier than I expected. I searched across many websites, but the best and cheapest options were on Headout. The payment process was simple an... See more

Rated 5 out of 5 stars

Fantastic Abba experience, we couldn't believe Abba performers were not actually on stage! Great sound and great view from anywhere in the arena. Band and singers were fantastic too. Nice small, inti... See more

Rated 5 out of 5 stars

Had an amazing experience visiting Ferrari World Abu Dhabi and Burj Khalifa Dubai – both iconic in their own way! Ferrari World was all about thrill and speed – especially the Formula Rossa, th... See more

Rated 4 out of 5 stars

Friendly crew, immaculate views of the nature. Unfortunately we only saw a spermwhale but the cruise was still worth it. Raul made sure to try his hardest to make sure everyone knew when to go outside... See more

Rated 5 out of 5 stars

The show is an unbelievable experience! The live music, the actors, the stage and even the theater in itself make this visit memorable. The show was flawless, with elaborate details on costumes. The... See more

Rated 5 out of 5 stars

We booked our Dubai Miracle Garden skip-the-line tickets through the Headout app, and it turned our family outing into a smooth, joyful experience. Visiting with my husband and our daughter felt magic... See more

Rated 5 out of 5 stars

Ferrari World Abu Dhabi is an amazing world-class theme park with thrilling rides, excellent organization, and friendly staff. Great for both adults and kids — a must-visit in Abu Dhabi! Warner Bro... See more


Company details

  1. #155 of 201 best companies in Travel Agency

About Headout

Written by the company

Headout

Headout is home to the world’s best real-life experiences - from expert-led tours to incredible landmarks, activities, events, and everything in between. Its mission is to inspire people to get up and close with the world we live in by building the most seamless and affordable booking platform. So far, Headout has served more than 30 million guests from 196 countries across 81 destinations and is available in 9 languages. It has raised $60M+ from top-tier investors and is headquartered in New York with 9 global offices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

53K reviews

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Replied to 99% of negative reviews

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Rated 5 out of 5 stars

Headout for holiday fun

Booked this with Headout and it was a hassle free way to book. Instant confirmation and ticket received.
Arrived at the venue and they looked at the ticket and issued our passes straight away.
Carnival Naguc is beautiful and really worth a visit. It felt magical.
I highly recommend Headoutas when you actually HEADOUT to your trip it will be stress free and easy 😀

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Hamilton the musical

Hamilton feels electric from the second it starts. The atmosphere is intense but alive, like you’re watching history happen in real time instead of something dusty and distant. The mix of hip-hop and traditional musical theatre gives it this restless, ambitious energy that perfectly matches Hamilton himself. The revolving stage keeps everything in motion, so the show never feels still, it’s constantly pushing forward.
One standout moment is “Satisfied.” The way the music rewinds and the staging literally moves backward is so smooth it almost feels cinematic. When Angelica steps into the spotlight and the lighting tightens around her, the atmosphere shifts from celebratory to intimate and emotionally charged. You can feel the audience lean in. It’s dramatic without being overdone, just sharp, smart storytelling.
Overall, the performance feels urgent, clever, and surprisingly emotional. It’s not just entertaining, it feels alive.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Greatest museum ever

My visit to the museum was truly wonderful. I was really impressed by how well-organized both the museum and the exhibitions were. The special section dedicated to King Tut was spectacular, and the Solar Boat Museum was absolutely enchanting and beautiful. Additionally, there are lovely spots to rest and enjoy a cup of coffee.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Safari on the go

Your desert safari will become more enjoyable n unforgettable if your guide/driver is professional and up to the mark.
Lucky to have MR YASIR on board with us .
Thanks MR YASIR
Thanks headout

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! I recommend the sunset entrance and stay until dark. The skyverse is very cool as well! Must do. This was the best thing I did in Bangkok 🩷

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant guide to see Michelangelo’s David

We had an absolutely brilliant guide in Loredana at the Accademia Galleries in Florence. She gave us a superb history of the Renaissance period and the life of Michelangelo, building up to the moment when we saw the statue of David. One of the best guided tours we have ever experienced!

February 7, 2026
Unprompted review

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