Product unavailable on the right color
Product unavailable on the right color, one month and still no refund.
January 3, 2026
Unprompted review
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Company details
Information provided by various external sources
Welcome to our site. We sell and deliver premium quality equestrian products right to your doorstep. We have excellent collections of the best selling equestrian products for the ride, for the horse, and for the stable. We assure you'll love the qualit...
Contact info
Belgium
- horseworldeu.com
2.8
Average
9 reviews
Hasn’t replied to negative reviews
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Better than I feared
After ordering from this company and not hearing back promptly about delivery details etc I checked on here and instantly regretted not looking before making my purchase as there are some terrible reviews, however responses were quick and courteous and my purchase arrived as described shortly thereafter, maybe they've gotten better than they were or maybe I was just lucky but I can't fault the service. Hope they keep it up!
November 20, 2025
Unprompted review
Very disappointing experience with…
Very disappointing experience with Horseworld EU. Delivery times were misleading, I was never informed it would take over a month. Despite my request, my order still not cancelled and no refund given. Totally unacceptable.
August 31, 2025
Unprompted review
Multiple orders, Everytime a 5* experience
Wanted to add a positive experience. Have ordered several pairs of riding boots shipped to the US over the past 3 years. Communication has been excellent. Paid for faster shipping last time and it was well worth it as I received the boots in about 1 weeks instead of 3. The boots are way less expensive (about $200 less) here than it is to buy them in the US so a little delay is ok.
July 8, 2024
Unprompted review
It’s been 2 months and the item is…
It’s been 2 months and the item is still not in stock. I was never told it was out of stock when I purchased it and the company will not refund me my Money. I’ve asked again and again for a refund. Never shop here!!!
December 8, 2024
Unprompted review
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It’s been 3 weeks and no delivery
It’s been 3 weeks and no delivery. I’ve now seen something from the delivery company saying something is not paid ? I’ve emailed horse world and been told I will expect a letter. I’m not interested in a letter just sort my delivery out!
May 12, 2024
Unprompted review
Waiting for the refund
More than three month after the reshipment, I'm still waiting for my money!!
April 3, 2024
Unprompted review
Reply from HorseworldEU.com
Das ist nicht richtig. Die Bestellung wurde nie zurückgegeben. Obwohl auf der Website eindeutig angegeben ist, dass die Zölle vom Kunden zu tragen sind, haben Sie sich geweigert, diese zu zahlen, sodass die Bestellung nie geliefert werden konnte. Dies auch, nachdem ich Ihnen ausnahmsweise die Zölle gezahlt habe. Sie haben dies einfach selbst zurückgehalten. Die Bestellung kann trotzdem geliefert werden, wenn Sie die Versandkosten und die Kosten, die mir aufgrund einer unzustellbaren Sendung entstanden sind, bezahlen.
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