easy direct contact
easy direct contact, good communications, very skilled and ready to help, fantastic.
December 7, 2025
Unprompted review
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Company details
Written by the company
Hosting.nl is uw zakelijke partner als het aan komt op domeinnaamregistratie, e-mail, hosting, servers en online werkplek oplossingen.
Contact info
Wognumsebuurt 3, 1817 BH, Alkmaar, Netherlands
- 072-7513406
- support@hosting.nl
- hosting.nl
4.7
Excellent
594 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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Fast responses from the support team.
November 14, 2025
Unprompted review
the worst domain service
the worst domain service, i dont paid for domain that i dont need, so they put me extra 40 euro for this, after i paid they again asking to pay. disaster
November 10, 2025
Unprompted review
Reply from Hosting.nl
Hi Aleksander,
Thank you for taking the time to leave a review. I'd like to provide some context regarding the situation you described.
On August 25th, after corresponding with you about another matter, we reached out to ask if you would like to cancel the last domain in your account, as this domain name was scheduled for renewal on October 14th. Unfortunately, we did not receive a response from you at that time.
Following our standard renewal process, an invoice was sent on September 1st for this domain name. We subsequently sent payment reminders on the following dates:
September 23rd
September 30th
October 9th
When these reminders remained unanswered, we sent additional communications on October 16th and October 24th, explicitly stating that the invoice would be forwarded to a collection agency if we did not hear from you. These emails also clearly mentioned that additional costs would be incurred if collection proceedings were initiated.
In your review, you mentioned that you don't want to pay for a domain you no longer need. I completely understand this perspective. However, without any communication from your side, we had no way of knowing that you no longer required the domain.
Our multiple attempts to contact you were specifically intended to confirm your intentions before the renewal and subsequent collection process.
We always aim to work with our customers to find suitable solutions, but this requires communication from both sides. Had you responded to any of our numerous contact attempts, we could have cancelled the domain and avoided this entire situation.
Regards,
Mark Kraakman
I obtain the answer exactly in time…
I obtain the answer exactly in time that I waiting.
October 1, 2024
Unprompted review
Mijn mail kwam continue in spam folder…
Mijn mail kwam continue in spam folder van gmail gebruikers. Dit is in 1 dag na wat mailwisseling opgelost. Super :)
March 25, 2024
Unprompted review
Great tech support from Hosting.NL
Tech support from Hosting.NL gave me really great technical support with setting up Teams and connecting it to our email domain that they host for us. It was not an easy problem and they never gave up.
January 24, 2024
Unprompted review
Merged
Thanks to Laurens for fixing my emails…
Thanks to Laurens for getting my emails working.
Couldn't have done it without him.
October 6, 2022
Unprompted review
Merged
Verified
In woord perfect
January 18, 2022
Merged
Verified
Merged
I was able to go through the whole…
I was able to go through the whole Domain Registration/sales process and paid for a Multi year contract without really have chosen an available product. I did Select a green button, but obviously did not have a “verhuiscode”.
Customer service was pretty determined that it is my fault of using a wrong verhuiscode (which is true, I used my zipcode).
The order process “just” works like this, and I should have had the correct knowledge I guess?
And he stated that I can send an email so they can consider giving the money back and stop the (Empty) contract. He could not say what I can expect. This happend yesterday, so I am still waiting for further info and action.
I just want to address that I experienced it as a bug in your system and if you want “less” tech professionals to be able to use your shop, comfortably, you should be clear in communication and process. If not available, You can chose to put it in another list?
I am sorry but athe phone call was also not one of the most engaging experiences for me. Maybe just a bad day, still I hope this helps you being more aware of how customers experience your (maybe) good products or advise.
November 21, 2019
Unprompted review
Reply from Hosting.nl
Hi Rose,
Thank you for your honest review. In our order process we are trying to be as clear and transparent as possible, but I understand that you were still having questions during the order process. I am sorry to hear that our technical terms weren't clear enough. However if you have any questions during registration process, we are always available via phone or chat, so we can clarify and explain the situation. If you still consider to register a domain name with SQR, feel free to contact us and I will be more than happy to assist you.
Merged
Service minded
These people are really service minded. They help you and work with you until the job is finished and the problem is resolved
August 16, 2018
Unprompted review
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