I bought Iberican ham at 50% and I am very pleased with the purchase. The quality is excellent and the flavour is exactly what I would expect from proper Spanish ham. Delivery was fantastic and very... See more
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We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 month
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I bought Iberican ham at 50% and I am very pleased with the purchase. The quality is excellent and the flavour is exactly what I would expect from proper Spanish ham. Delivery was fantastic and very fast, which made the whole experience even better.
Certainly a great place to buy authentic Spanish food. I will order again.

Reply from Iberica Food
Excellent product with good value and fast deliver
Thank you

Reply from Iberica Food
I’ve worked with plenty of Spanish food suppliers over the years, so I’m not easily impressed. But for the last few years Iberica Spanish Food has been my go-to, and for good reason: their products are consistently the highest quality I’ve found. The range is excellent, everything arrives well packed, and the standard of the goods is exactly what you want when you care about authenticity and reliability.
What really sets them apart, though, is how they handle the rare occasion something goes wrong. We recently had a delivery issue, and Iberica’s customer service team were genuinely proactive and responsive. They didn’t hide behind excuses or leave us chasing communication was quick, practical, and focused on getting a resolution. That kind of support is worth its weight in gold.
I’ve read some of the negative reviews and, honestly, a lot of them feel unfair. If the issue is with the courier, that’s not something any supplier can fully control once the parcel has been handed over. Iberica can’t drive the van but they can support you when something goes off track, and in our experience they did exactly that.
Highly recommended. If you want top-quality Spanish products backed by a team that takes problems seriously, Iberica is the real deal.

Reply from Iberica Food

Reply from Iberica Food
I made a Spanish stew and it was just how I remembered in Spain, I will definitely be buying from here again, swift delivery, very pleased with this company.

Reply from Iberica Food
Everything went smoothly, as it arrived as planned and without any issues.

Reply from Iberica Food
Great food, frustrating that some items are always out of stock ( over 2 years looking ) However their delivery is poor, I have three times asked for certain delivery dates, twice it was sent out early -at least a week early & now this time, sent out late ( only a day ) ie dispatched on the day I wanted it delivered.

Reply from Iberica Food
Ordered a shoulder of ibérico ham. It arrived within two days and once opened, I can tell it tastes amazing, like the ones I use to have back at home. Very recommendable! Good quality and price.
Excelente servicio y el jamón riquísimo. Gracias por traer España a casa por Navidad

Reply from Iberica Food
I've been meaning to leave this review for ages, hence it may seem a little unseasonal now! Back in the summer, we bought a bag of the Quebracho hardwood charcoal from Iberica Food. We had intended to use it at home, however, our son invited us to a gathering (and an important one, too - we were meeting his girlfriend's family for the first time!) at which there would be a BBQ, so we said we'd supply the charcoal, as well as a few other bits.
As there were going to be so many people there, and we'd be cooking for ages, we had wondered whether one bag would be enough. We needn't have worried - the charcoal burned for ages, gave off loads of heat and very little smoke, and, by the time everyone had been very well fed indeed, there was still over half a bag left, which our son somehow persuaded us to leave behind!
We'll definitely be buying more when the weather warms up again.

Reply from Iberica Food

Reply from Iberica Food
My order didn’t arrive I am absolutely disgusted with your service and I want a full refund or I will be taking legal action!

Reply from Iberica Food

Reply from Iberica Food
I just wanted to thanks the company again for their amazing treatment to their customers. I had some problems with the delivery company and from the minute that I have contacted their customer services they were so competent and kind to me. Immediately, they send me a replacement for the box that I never got in the first place and informed me with every move that they were taking into account . Food came in perfect condition and I would highly recommend to anybody to buy their Spanish products from them.

Reply from Iberica Food
I found a great offer and the delivery was quick without issues.

Reply from Iberica Food
Easy to navigate website and placing an order. Packed and delivered within a couple of days of placing my order. Very happy with purchase. Thank you!

Reply from Iberica Food

Reply from Iberica Food
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