icedtea-aesthetics.com Reviews 33

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After a hiccup with the first order the team at IceTea Aesthetics really redeemed themselves. Super helpful and quick replies with time zone differences. The quality of the shirts is really good and t... See more

Rated 4 out of 5 stars

Delivery was very quick, which was good to see, although the T-shirt was just loose in the mailing bag, which was a little disappointing. Actual quality is fine, a step up from a band tee but not pre... See more

Rated 5 out of 5 stars

Had previous friendly customer service interactions at first regarding sizing, before finally buying months later. There was a lack of communication and my order was delayed in shipping d... See more

Rated 1 out of 5 stars

Bought a t-shirt from there a year ago - The print has cracked and faded worse than any other t-shirt I've ever owned. Within the first 2 weeks wear-and-tear was highly visible. At this point... See more

We perform checks on reviews

4.0

Great

TrustScore 4 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and team

After a hiccup with the first order the team at IceTea Aesthetics really redeemed themselves. Super helpful and quick replies with time zone differences. The quality of the shirts is really good and thick. Have since placed a second order and will keep an eye on special drops

February 8, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Had previous friendly customer service…

Had previous friendly customer service interactions at first regarding sizing, before finally buying months later.

There was a lack of communication and my order was delayed in shipping due to fair game staffing issues ASWELL as a machine malfunctioning.
I got through to the team via their socials and they were nothing but accommodating and apologetic, as you’d hope.

They explained the issues and finally shipped the order out via express.
All of which you’d expect from a loyal business that values its’ customers, however, I was not prepared for more retention via a hefty store credit!

Absolutely amazing recovery from these guys, and shirts nice and thick as predicted.

Will be back again.
Thanks legends.

November 23, 2025
Unprompted review
Rated 4 out of 5 stars

Quick delivery, better than decent value

Delivery was very quick, which was good to see, although the T-shirt was just loose in the mailing bag, which was a little disappointing. Actual quality is fine, a step up from a band tee but not premium- which I suppose is reflected in the price. Cant fault the construction, no loose threads or missed stitches, and the print actually looks better in real life. It’s going to be on regular rotation in my wardrobe!

October 18, 2025
Unprompted review
Rated 3 out of 5 stars

Cheap but good

I bought three regular T-shirts. Arived no issues, my spontainious feeling is that the quality is a bit cheap, they look good though and so far the print hasn't cracked from me wearing them every week for a couple months.

Maybe their Heavy Tees are better but I felt a bit disapointed at the price tbh.

September 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Quality is peak

Quality is top. This is the one site I trust 100% and I have bought probably close to 20 of their shirts. They fit like their size chart says they’re going to fit. No idea how this site doesn’t have a higher rating. I’ve literally never had an issue and have been ordering from them for years

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Bad quality, worse customer service

I received an order that was of lower quality than any other items of clothing I have received from similar brands such as aniqi or hokuro. It felt like the order was from a drop shipper like temu or shein in terms of low quality.

When I returned the items, on my own dime mind you, they proceeded to start the refund.

I emailed the team 4-5 times to let them know the that the card used in the original purchase was no longer active and asking for additional options. After 2 failed attempts to refund and all those emails I have still not received any additional options to get my money.

Terrible customer service and even worse quality.

I would stay away completely and turn to brand like aniqi, from which I have had a great experience with.

April 20, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Good quality, not so much customer support

The quality was great unlike the customer support. They take too long to answer when you have a complaint and It doesn't say on the website but you have to pay the fees to exchange or return a product. So if you want a product make sure to not make any mistakes.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

5/5 100% recommend this brand!

I tried Iced Tea while looking for something Anime themed but something that still looked cool with my outfits. I really struggle to find shirts like this that don’t compromise on style and this brand just gets it.

The quality of my shirts are amazing and they look so good. Also the customer service of this place is top level and they make you feel like they care and I always appreciate that.

100% recommend 5/5!

February 14, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Expensive and Deciving

I bought an embroidered design. To be precise, the YoRHa emblem Oversized Tee.
What can I say, I took my precautions before buying on the site. I was scared of it being drop-shipping or a scam. But after looking at some good reviews. I went and took my shoot, but I am left pretty disappointed.
I paid around 45€ (taking into account the 20% off). I was expecting something better quality for such a price.
What particularly disappoints me is the size and the quality of the embroidery. I am no embroidering expert, but I think I can tell this was made by a cheap automated machine, IT'S NOT EVEN CENTERED ! As for the size of the embroidery, maybe add a suitable description next time so people can really visualize what they are buying. (I know there is a photo, but we have no model, and no fully open shirt)
Delivery time was okay, no problem on that point.
The quality of the shirt overall is not bad, it has a certain weight.
I would rate it medium at best. If I knew it looked like that, I would have bought it for 25€ max.
Moral of the story : Even if some of the designs look good, heck, super cool. If they are not able to make quality product for these prices, don't waste your money on it.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had some issues with the local post, but Icedtea was a huge help in sorting out all the problems. They even threw in a free t-shirt. Overall, great customer service and a great product!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Product is very well printed and the fabric for the shirt is quite high quality for the price. Shipping was also very fast. Overall, a perfect experience.

March 19, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Solid designs and customer service was surprisingly attentive

I ordered several shirts from Iced Tea Aesthetics for the first time and was cautiously optimistic as I usually would from buying with a new unknown seller.

While the other items in more order came beautifully, one of the items (death rose back print designed shirt) did come with defects in the print slightly flaking off in certain areas.

Iced Tea Aesthetics was quick to respond to me after I contacted them and gladly sent a replacement order that came with improved prints !

December 31, 2023
Unprompted review
Rated 5 out of 5 stars

5* very happy

Ordered 3 tshirts and a jumper, all really good quality and arrived very quickly. Very happy with communication and overall experience

November 25, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look