Iubenda has been a fantastic addition to our tech stack. We use this tool for privacy and cookie policy, cookie solution, data subjects rights management and more. From Day 1 - Andrew has been the mos... See more
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I'm working for a startup and I'm in charge of their website. I needed to get a cookie banner, terms and conditions and on top also making sure we're accessible. I thought I'd need a lawyer and 2 diff... See more
Great customer support team, also much cheaper and reliable than other providers. I used their cookie banner, but also T&Cs. They offer pretty much everything you need from a GDPR compliance perspecti... See more
It's been almost 2 weeks now since I last heard back from this company on my original question. I've sent several reminders and also answered a customer service survey where I graded the quality of... See more
Company replied
Company details
Written by the company
iubenda is a compliance software and consent management solution. Headquartered in Milan, Italy, we proudly serve over 150,000 customers in 100+ countries. Since our founding in 2011, we’ve been committed to helping businesses and individuals get their sites and apps on the road to compliance with privacy laws such as Europe’s GDPR (incl. UK GDPR) and ePrivacy/Cookie Law, Switzerland’s FADP, the United States’ CCPA as amended by the CPRA, several other US state laws, and Brazil’s LGPD. We offer a 360-degree compliance platform that includes our Privacy and Cookie Policy Generator, customizable Consent Management Platform (CMP), the Terms and Conditions Generator and our accessibility widget, WayWidget. Our platform allows you to easily generate legally compliant documents in up to 27 languages. It also lets you collect your users’ consent preferences via a cookie banner or a consent banner. iubenda simplifies privacy compliance for businesses of all sizes, from fledgling start-ups to large enterprises. So you can focus on growing your business – while we handle the heavy lifting of improving your compliance with global privacy laws.
Improve your compliance with ease
Written by the company
- Trusted worldwide for privacy compliance
- Start with our free plan and upgrade to advanced features risk-free with a 14-day money-back guarantee. Trusted by 150,000+ businesses in 100+ countries for privacy compliance. Learn more at iubenda.com
We handle compliance. You handle everything else.
Test iubenda worry-free for 14 days.
Every paid plan includes a 14-day money-back guarantee, so you can explore our features with total peace of mind.
Contact info
Via San Raffaele, 1 , 20121 , Milan, Italy
- info@iubenda.com
- iubenda.com
4.4
Excellent
536 reviews
Replied to 18% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and support
Excellent service and support. They’re always on top of compliance and regulatory changes and make sure our website policies are up to date. Highly recommend.
January 15, 2026
Unprompted review
this is really good for startups!
I'm working for a startup and I'm in charge of their website. I needed to get a cookie banner, terms and conditions and on top also making sure we're accessible. I thought I'd need a lawyer and 2 different tools, but I managed to do all this with iubenda. The onboarding wasn't always as straightforward as I'd have wanted but overall I had a very good experience and really appreciated their customer support team.
January 16, 2026
Unprompted review
Iubenda is the way to go
Iubenda has been a fantastic addition to our tech stack. We use this tool for privacy and cookie policy, cookie solution, data subjects rights management and more. From Day 1 - Andrew has been the most helpful and most responsive person to work with and has made using this product easy and enjoyable.
January 15, 2026
Unprompted review
I've used iubenda for a Lovable site
I used iubenda to create a cookie banner for a website I built with Lovable. The setup was quick, it scanned my site automatically, and it helped me generate both the terms and the privacy doc. Definitely recommended.
December 31, 2025
Unprompted review
great customer support team
Great customer support team, also much cheaper and reliable than other providers. I used their cookie banner, but also T&Cs. They offer pretty much everything you need from a GDPR compliance perspective.
January 6, 2026
Unprompted review
very hard to install and not helpful…
very hard to install and not helpful support or setup team
November 21, 2025
Unprompted review
Redirected
Super efficient
Service and navigation straightforward and .. when needed, super efficient customer service.
October 30, 2025
Unprompted review
awesome support experience
new to the site, and not too technical, i clearly had some questions to ask and guidance needed. their chat support was really awesome. i spoke with someone named Angel, and the name fit. super quick, knew exactly how to help me fix my problems. human rep not AI. Great experience.
October 29, 2025
Unprompted review
Helpful and fast
Their customer support is really helpful and fast. Their tool is very good but only a little expensive vs competitors
October 28, 2025
Unprompted review
Excellent customer support
I really appreciate the consistently great customer support. This time, Juan Ruiz helped resolve my issues quickly and efficiently with his friendly and professional manner.
Thank you iubenda-Support Team!
October 9, 2025
Unprompted review
QUEEN ASEMOTA
I am from Benin in ego notice
I live in shake it Out Street
August 13, 2025
Unprompted review
Very happy with the support they…
Very happy with the support they provide. Fast and precise responses helped us to implement the cookie banner in a matter of hours. Highly recommended. Prices are competitive but not the cheapest but you get what you pay for.
August 29, 2025
Unprompted review
Verified
Terrible experience
I work with tons of software daily, and Iubenda sticks out as the most horrible software to website cookie compliance ever. Their 'support' isn't supporting, the software was extremely hard to install – and we have no clue if we are now GDPR compliant, or not. For this amount of money, I suggest seeking for alternatives.
November 28, 2024
Redirected
Good customer service
We had an issue with Google Advanced consent mode and we got support by Daniele, who gave us suggestions beyond just Iubenda widgets. Very good service.
August 5, 2025
Unprompted review
Great product and awesome support team
Great product and awesome support team: Fast, effective, and friendly.
July 17, 2025
Unprompted review
Great customer service providing quick…
Great customer service providing quick response to questions.
July 16, 2025
Unprompted review
Spam email...
They spam companies and send you emails trying to scare you into hiring their services.
July 14, 2025
Unprompted review
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