JUMP Clothing Reviews 515

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the quality of the products, highlighting that the items often match the descriptions provided on the website. Consumers are also pleased with the fast delivery service, with many reporting that their orders arrived promptly. People have also expressed satisfaction with the ordering process and the overall service provided. The brand's clothing is praised for its style, the variety of colors and textures available, and the comfortable fit. Many reviewers mention owning Jump clothing for many years, which confirms the quality and durability of the products.

Based on these reviews

Rated 5 out of 5 stars

The dress I ordered arrived very quickly only problem it was too big. Only wish it could be exchanged for smaller size. Most other companies online allow for exchange instead of refund then reorder. R... See more

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Rated 5 out of 5 stars

I dont expect you to publish this but the reason I finally looked at your website it that I have a Tshirt I absolutely love - its white with cap sleeves and a lace insert which serves as a yoke. I hav... See more

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Rated 5 out of 5 stars

I recently purchased 2 items of clothing from Jump Clothing. Clothing arrived super quick - ordered friday & received Tuesday. Items were as described on their site. Tracking email sent same day of or... See more

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Rated 5 out of 5 stars

I cannot speak highly enough of this company and will definitely be a return customer. In the span of 10 days, I purchased a vest. It arrived in 2 days. it was too small so I wrote enquiring about... See more

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Rated 5 out of 5 stars

Extremely efficient and reliable service. Could not believe how quickly my dress arrived. Was able to wear it to a family celebration on the weekend. Very happy with the frock, colour and style. Thank... See more

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Rated 5 out of 5 stars

It was quick and efficient, service was brilliant. But unfortunately have had to return the jumper - it looked awful on me and was disappointed as have bought many Jump items in the past. And now... See more

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Rated 5 out of 5 stars

Firstly I love Jump clothing. I have been wearing it for at least 25 years also stocked it in my shop years back. My order I purchased last week was delivered within days. Updates from beginning to en... See more

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Rated 5 out of 5 stars

I have purchased Jump clothing before and have been very happy with it. I tried on a particular dress at DJ but they didn't have my size. I went online straightaway to Jump website, ordered and the de... See more

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Rated 5 out of 5 stars

Ordered two garments, one delivered sooner than expected, the other did not meet your quality standards as that was last in my size money was to be refunded. Thx

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Rated 5 out of 5 stars

Timely delivery of my parcel from Jump. I am pleased with the quality of the material and workmanship of my dress. It is a good fit and is true to the photos in the promotion. Very happy indeed!... See more

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Rated 5 out of 5 stars

From my initial online search to the timely delivery, I was very impressed. Not to mention, the items themselves, wrapped beautifully and exactly what I had hoped for. Will definitely be shopping here... See more

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Rated 5 out of 5 stars

I had to return an item due to sizing. I received swift instructions for the return item and confirmation that a refund is on the way, should be any day now. Gives me confidence to continue shopping... See more

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Rated 5 out of 5 stars

My package arrived promptly and in good condition. Unfortunately, the clothing did not fit properly and I had to return them. This was an easy process. The tracking was great and I was refunded quickl... See more

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Rated 5 out of 5 stars

Great delivery, nicely and protectively wrapped AND just what I wanted - a wide comfortable pair of jeans. I have medical issues and these jeans fit the bill completely. Thank you!!

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Rated 5 out of 5 stars

I love the belt I bought - the slight stretch means it can be adjusted to the perfect length and is very comfortable. The jumper is a beautiful soft wool and the perfect size.

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Rated 5 out of 5 stars

Product exactly as shown on website.Sizing correct .Quick and easy response time to order arrived few days after order placed

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Rated 5 out of 5 stars

This was one of the first thing for me ordering online. I purchased a top while away visiting my daughter and I liked the fit. So I thought I'd try and find the brand online and I did. My experience... See more

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Rated 5 out of 5 stars

Thank you for your very prompt delivery. The 2 tops are the right fit the colour is just as expected 👌, beautiful. I am still wearing 2 Jump tops which I bought 25 years ago. High quality shows a... See more

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Rated 1 out of 5 stars

I am disappointed with the quality of the material for a garment of quite a high price. Ir looks like cheap Chinese made tops I bought elsewhere & the fabric won't be comfortable for our summer temper... See more

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Rated 3 out of 5 stars

Order was processed quickly and arrived in the post earlier than expected. Size was perfect but colour was a little different than I was hoping - more of a navy white and caramel colour combo rath... See more

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Rated 4 out of 5 stars

The ordering process was easy and the package arrived in a few days. Returning the package was also not a problem. Unfortunately the style of the pant didn't suit my body shape and the size was large... See more

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Rated 4 out of 5 stars

The black t-shirt looks good. The t-shirt itself is fairly basic, but the rhinestones elevate the look. The full price of the tee is excessive, but the sale price made it bearable. Delivery efficie... See more

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Rated 1 out of 5 stars

Size of Santorini Bloom top was completely inaccurate. According to Size chart I measure Size 12 (& in most brands I am usually Size 10 or 12). This Size 12 top was more like a Size 16. Very disappoin... See more

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Rated 2 out of 5 stars

Delivery of wrong item … was told that I had ordered that item although the pricing related to the item I had actually ordered. Was told I could return but at my own expense . Feel that it was an err... See more

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Rated 4 out of 5 stars

Quality product, the service is swift & reliable. I feel that I can order on line confident that the product can be returned if not suitable. Customer service is important to me & it appears that Cust... See more

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Rated 5 out of 5 stars

Easy ordering, quick delivery. A well made, well priced versatile tshirt to wear under a vest, tunic or jumper this winter.

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Rated 5 out of 5 stars

Great service with relatively quick delivery. Love the skirt however a belt that was the next size up would have been better. The belt on the skirt is far too short.

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Rated 5 out of 5 stars

Loved the print, quality and fit. The cotton fabric is light and airy. Perfect for the warmer months. The colours will be complimentary to a number of my pants.

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Rated 5 out of 5 stars

I've been buying Jump for a number of years, I love the style of the dresses and shirts including the variety of colours and textures

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Rated 5 out of 5 stars

Very happy with style, linen material, no issues with fit of dress and delivery was sooner than expected! Love the colour.

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Rated 4 out of 5 stars

The ordering included an invalid sales tax which added $7 to my order. After I complained, it was removed and told it was a computer upgrade glitch.

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Rated 5 out of 5 stars

Summer Chintz pants are just what I was after for hot Summer, Delivery was prompt and great communication

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Rated 4 out of 5 stars

Quick delivery Disappointed in quality of vest - it sheds fluff all over my clothing when u wear it

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Rated 5 out of 5 stars

The garment is great. 100% pure cotton, so very comfortable to wear. And plain white so it works with any winter sweater as well as on its own. Please, please, please can you make some plain white... See more

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Rated 5 out of 5 stars

I absolutely love my new blouse. It exceeded all expectations. I do love all the Jump clothing I have purchased.

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Rated 5 out of 5 stars

You did good! I love my two dresses. I am really size 6 so I am limited with what I can buy. Your service is amazing, and your linen is so easy to care for. Thank you to everyone at Jump Clothing... See more

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Rated 5 out of 5 stars

Love that I can purchase from Australia on line. Delivery time good. The quality fabric and sizing 18 perfect.

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Rated 4 out of 5 stars

The pants are beautiful. Unfortunately I have to return them. size 12 is ok round waist by they are too be around bottom and top of legs. I look completely lost in them.

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Rated 4 out of 5 stars

The order has not arrived yet. Based on previous JUMP purchases I look forward to the arrival of these items.

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Company details

  1. Clothing Store
  2. Dress Store
  3. Women's Clothing Store

About JUMP Clothing

Written by the company

JUMP Clothing
Fresh Botanica

Jump clothing is an Australian-designed, contemporary label offering women a relaxed, on-trend range with a proven history of producing quality garments at affordable prices.

Jump Clothing offers something for everyone. Aimed at women on the go who want comfort and style, we pride ourselves on being able to dress real women. Our collections consist of considered key fashion essentials that you will have in your wardrobe for years to come.

NEW ARRIVALS
DRESSES
TOPS
PANTS

The definitive shopping destination for Women's Clothing


Contact info

4.8

Excellent

TrustScore 5 out of 5

515 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Lovely versatile top

Very pretty top that matches everything, not too long so is great with a skirt or shorts

January 22, 2026
JUMP Clothing logo

Reply from JUMP Clothing

That is amazing! We love hearing that our pieces are making you stand out. Thanks for sharing the love! 💖

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Nicely packaged and promptly posted.

Nicely packaged and promptly posted.

January 23, 2026
JUMP Clothing logo

Reply from JUMP Clothing

Yay! We're so glad to hear the order arrived fast and in perfect condition! We know it's all about the experience from click to unboxing. Thanks for choosing us!

With Love
Jump Clothing xx

Rated 5 out of 5 stars

The blouse I purchased is beautiful

The blouse I purchased is beautiful, arrived only a few days after i ordered it.

January 19, 2026
JUMP Clothing logo

Reply from JUMP Clothing

Thank you so much for the lovely review! We are thrilled to hear you’re loving the fit and quality of the blouse. It was designed to make you feel confident, and we’re so glad it hit the mark.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

The dress I ordered arrived very…

The dress I ordered arrived very quickly only problem it was too big. Only wish it could be exchanged for smaller size. Most other companies online allow for exchange instead of refund then reorder. Rodney Clark company do exchanges which is very good for customers

January 23, 2026
JUMP Clothing logo

Reply from JUMP Clothing

Thanks for the 5 stars, Elaine! 😊 While we do not offer automated online exchanges, we make the process easy through our dedicated support team. Please email us with your order number, and we will process your exchange promptly. Thank you for your support.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

I enjoy buying on line as I know my…

I enjoy buying on line as I know my size now and it is so easy.

January 23, 2026
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Reply from JUMP Clothing

Thank you, Janelle! We are so glad to hear that Jump fits you perfectly as we know how tricky buying online can be. Thank you for your continued support.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Summer pants

Summer Chintz pants are just what I was after for hot Summer,
Delivery was prompt and great communication

January 21, 2026
JUMP Clothing logo

Reply from JUMP Clothing

Thank you for the 5-star rating! We're thrilled to know you had a positive experience. 😊

With Love
Jump Clothing xx

Rated 5 out of 5 stars

THANKYOU

Excellent delivery service.
Gorgeous clothes.

January 21, 2026
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Reply from JUMP Clothing

We're so happy to hear that, Jan! ⚡ We know you want to wear your new items immediately, so we aim for fast delivery. Enjoy your new purchase.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Colour green

Very happy with style, linen material, no issues with fit of dress and delivery was sooner than expected! Love the colour.

January 19, 2026
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Reply from JUMP Clothing

Hi Margot, you are a woman close to my heart. I love the green colour too. As a matter of fact I'm obsessed with it. So happy to hear you love everything about your recent Jump purchase and more! Feel fabulous wearing it!

With Love
Jump Clothing xx

Rated 4 out of 5 stars

I found it very easy to make a choice…

I found it very easy to make a choice and am pleased with the delivery time.

January 12, 2026
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Reply from JUMP Clothing

Thanks for the great feedback, Tracey! We’re happy to hear you enjoyed our fast shipping and online experience. We hope to make your next experience a 5-star one!

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Firstly I love Jump clothing

Firstly I love Jump clothing. I have been wearing it for at least 25 years also stocked it in my shop years back. My order I purchased last week was delivered within days. Updates from beginning to end. Highly recommend Jump 🌺

January 12, 2026
JUMP Clothing logo

Reply from JUMP Clothing

Dear Jacqueline, we are truly moved by your 25 years of support. Seeing our brand evolve alongside your personal style for over two decades is the greatest honor we could ask for. Thank you for being such a vital part of our journey—we look forward to many more years of styling you.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Beautiful garments

Beautiful garments, and true to fit .

January 12, 2026
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Reply from JUMP Clothing

Thank you for your 5 star review. So happy to hear your Jump purchases fit perfectly! Thanks for choosing us for your latest style update.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Good service and Great Product!

Timely delivery of my parcel from Jump.
I am pleased with the quality of the material and workmanship of my dress. It is a good fit and is true to the photos in the promotion.
Very happy indeed!
I have bought this brand from David Jones in the past and was always pleased with the style and quality. It’s great to be able to buy online and know that the quality is great.

January 7, 2026
JUMP Clothing logo

Reply from JUMP Clothing

Hi Linda, thank you! We’re thrilled you’re enjoying the quality of your current Jump purchase. Our team puts significant effort into ensuring every piece is made to last and provide true value. We'll be sure to share your kind words with our production team! We thank you for your continued loyalty.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

I absolutely love my new blouse

I absolutely love my new blouse. It exceeded all expectations. I do love all the Jump clothing I have purchased.

January 6, 2026
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Reply from JUMP Clothing

Thank you for being such a loyal part of our community! Your continued support helps us grow and keep doing what we love. Please enjoy wearing your new blouse, and we really appreciate your 5 star review.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

The good quality of your fabrics

I love my new dress, perfect fit and the style suits me well. Very happy thank you

January 5, 2026
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Reply from JUMP Clothing

We're thrilled you loved the trendy styles and the fit, Gail! We appreciate you noting the sizing and quality goods. We will definitely be adding more options that you'll love soon! Thanks so much for your feedback! It makes our day hearing about how much our customers love Jump. We truly appreciate you taking the time to share your experience.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Prompt service

Prompt service , items as described and perfect 'giving" fit. Very satisfied repeat customer.

January 5, 2026
JUMP Clothing logo

Reply from JUMP Clothing

Thank you so much for the 5-star rating, Elizabeth! We truly appreciate your continued support.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Order came quickly and dress was great…

Order came quickly and dress was great quality

January 5, 2026
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Reply from JUMP Clothing

Thanks for taking the time to leave us a 5 star review. It's positive feedback that our team truly appreciate and acknowledges we are on the right track.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Outstanding Quality

I dont expect you to publish this but the reason I finally looked at your website it that I have a Tshirt I absolutely love - its white with cap sleeves and a lace insert which serves as a yoke. I have had it for at least twenty years - I only wear it around the house now but the cut and quality are still evident.

January 8, 2026
Unprompted review
JUMP Clothing logo

Reply from JUMP Clothing

Wow, thank you for such a glowing review! We’re so happy to hear that you’re enjoying the quality of Jump. We put a lot of effort into ensuring our products are made to last and provide value, so your feedback really makes our day!

With Love
Jump Clothing xx

Rated 4 out of 5 stars

This garment is too big requiring…

This garment is too big requiring alteration.

December 30, 2025
JUMP Clothing logo

Reply from JUMP Clothing

Thank you for taking the time to leave a review. If you ever have any questions or need assistance with anything in the future please reach out to us, we’re here to help.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Great variety of styles, textures and colours

I've been buying Jump for a number of years, I love the style of the dresses and shirts including the variety of colours and textures

December 30, 2025
JUMP Clothing logo

Reply from JUMP Clothing

Thank you for your thoughtful review! We truly value your continued support over the years. Your feedback helps us grow and improve, and we’re so happy to know that you’ve had positive experiences with us time and time again.

With Love
Jump Clothing xx

Rated 5 out of 5 stars

Cow neck pullover

Product exactly as shown on website.Sizing correct .Quick and easy response time to order arrived few days after order placed

December 28, 2025
JUMP Clothing logo

Reply from JUMP Clothing

We truly appreciate your kind feedback! It’s always a pleasure to hear when our customers enjoy their experience. Your positive words mean a lot to our team, who works hard to provide the best possible service. We look forward to your next visit and can’t wait to continue serving you!

With Love
Jump Clothing xx

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