Lost Highway Media  Reviews 184

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I’ve been a customer for awhile now and stay with them because of the great service and reliability. When an issue occurs they are right on it and also are transparent what went wrong and when it shou... See more

Company replied

Rated 5 out of 5 stars

It was fairly easy to resign up. Not as easy as using PayPal but luckily I already had cashapp linked to my bank even though I never used it. As far as service, I still get some buffering but not as b... See more

Rated 5 out of 5 stars

Really enjoy the service with many different options of channels to view only thing I do miss is not to be able to record a full movie but the help center is awesome always willing to help thanks for... See more

Company replied

Rated 1 out of 5 stars

We're in the U.S. and our subscription "vanished" from our TVs. There is no way to access their internet or contact the company (all pages are NOT FOUND or an error message response), and insult to i... See more

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Company details

  1. Media Company
  2. Movie Streaming Service
  3. TV store

Written by the company

Providing the best in live tv entertainment at a price everyone can afford.. No contracts pay as you go service. Voted number 1 for customer support and best service in 2022..


Contact info

3.8

Great

TrustScore 4 out of 5

184 reviews

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Rated 3 out of 5 stars

Could be stellar if their process matched their vision.

Mixed feelings three months in—when their creatives deliver it’s sharp, cinematic gold; five stars right there. But the project tracker’s a maze, briefs vanish, and deadlines skid like rain on glass. Charged a rush fee once for their lateness. Could be stellar if their process matched their vision.

August 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Lost Highway Shut down?

Anyone asking about why they can't contact Lost Highway...well I believe they got shut down permanently. They just settled with ACE

Google them and you see it.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

U.S. -- zero service, no way to contact

We're in the U.S. and our subscription "vanished" from our TVs. There is no way to access their internet or contact the company (all pages are NOT FOUND or an error message response), and insult to injury is we just got a "renewal invoice." Sent an email disputing it since there are no services being provided, and confirming our account is cancelled.

October 23, 2024
Unprompted review
Rated 1 out of 5 stars

Got high speed fiber and now the app…

Got high speed fiber and now the app opens and you see what’s playing but nothing plays. Can’t contact Lost Highway. Gave out their website to 3 people the last month and none can get it. I logged in and out of my account and still does it. I removed the app and when, following their instructions on downloader its states page not available. I Googled them to find out they are being shut down. These guys owe me money. I highly recommend you don’t use them.

September 24, 2024
Unprompted review
Rated 3 out of 5 stars

Like the service but...

Like their service and line-up, but didn't get the Memorial Day one-year service extension that was promised to new customers. Sent several messages but never received the subscription update.

May 27, 2024
Unprompted review
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Rated 1 out of 5 stars

Are they still around

Are they still around? Had them for over a year and were great provider now they are gone off Facebook and website is gone??? Need to resubscribe not sure where?

June 17, 2024
Unprompted review
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Rated 1 out of 5 stars

Where did they go?

Been with them for some time. I can't get an email response from them about a url for loading my new Firestick. The old url I used in Downloader earlier this year doesn't work. The app on my old firestick still works so the site must still be up and running. Not on Facebook anymore either.

June 6, 2024
Unprompted review
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