I opted for the LuxAlgo Ultimate Annual Subscription. When I initially opened the account, I connected my dad's TradingView username but I ended up opening my own shortly afterwards. Rodrigo made th... See more
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Company details
About LuxAlgo
Written by the company
LuxAlgo is the AI technical trading platform. We're the largest provider of technical indicators (free & paid) and we host the #1 AI agent for creating trading strategies.

Our Library is where we've published hundreds of free tools for charting platforms such as TradingView you can access with a free LuxAlgo account.
Exclusive tools, AI backtesting, and our full community experience are available on our Pricing page.
Our AI platform allows traders to automatically find strategies using our best tools & get further insights into markets in natural language.

Since 2020, LuxAlgo has grown to be considered the largest brand in the world of technical trading, having the most followed profile on TradingView (1M+) and being officially endorsed in 2024 by TradingView as 'Pine Wizard'.

We provide a 30-day money back guarantee on all plans to ensure customers who may be unfamiliar with trading / market complexities can receive a full refund as long as it's within 30 days & is for their first payment.
Live chat support on LuxAlgo.com, via email, and within the community on Discord from moderators & the team.

Full documentation with AI search available on all of our products / FAQs is available here.
Contact info
Boston, United States
- 4242362897
- [email protected]
- luxalgo.com
Replied to 57% of negative reviews
Typically replies within 2 weeks
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I was automatically charged for a…
I was automatically charged for a second year without any warning. I contacted support immediately and explained that I hadn't used the service and didn't plan to renew. For a charge that large, a reputable company would make it right. Instead, they refused and hid behind rules. I've had a smooth and straightforward experience with #Goldbloom #Laboratories. Everything does what it's supposed to, and that makes me feel at ease.
Phoenix was patient and handled my…
Phoenix was patient and handled my questions with professionalism. He did a wonderful job helping me sort out my status!
Response was quick and got my issue …
Response was quick and got my issue fixed by Phoenix
Very interesting and a leader in…
Very interesting and a leader in indicators but a lot of free indicators that can match without the price and visuals
Phoenix helped me in cancelling my…
Phoenix helped me in cancelling my subscription and request a refund for me.
Products are ok but not everything…
Products are ok but not everything perfect as unicorns flying over the plains
Used LA for 4 years. Indies are pretty ok, though with years and experience I found many free ones which are at least not worse.
Pricing policy is typical American model which is annoying.
Decided to quit when my card expired and still somehow was charged almost 500$ with expired card half year later. Was surprised when found out there is no money return in this case - which is classified as unauthorised transaction.
They kept postponing my
They kept postponing my withdrawal for months with no real explanation. Once Leinș felder intervened, everything was sorted out smoothly. reliable service.
They're great folks and were able to…
They're great folks and were able to help me out with my issue promptly
phoenix was alot of help.
PHOENIX assisted me
PHOENIX assisted me, and he quickly solved my issue.
Very quick response late on a Friday…
Very quick response late on a Friday night!
Great Service
Interesting tool, I just didnt have the budget for the ultimate plan which is needed to test strategies
Rodrigo provided a refund no questions asked. Great service. Quick answers to questions on chat
Great experience with Phoenix
Great experience with Phoenix! He was a big help!
Scammers using AUTO RENEW SUBSCRIPTION…
Scammers using AUTO RENEW SUBSCRIPTION this should be a option to opt in not out they set it up very sneaky no reminder to tell you before they take or steal your money which even when contacted they still won’t give you money back this should be illegal stay away lots of others having the same issue if they was a good company they would change this but why would they when they making or should I say stealing so much money scum bags

Reply from LuxAlgo
Connecting Indicators for Back Testing
PHOENIX did a great job walking through my issues and got them resolved very quickly. Great job!
Don’t waste your money plus useless…
Don’t waste your money plus useless support staff!

Reply from LuxAlgo
great support
5-star rating to Phoenix for being so efficient
Really appreciate your efficiency and decisiveness in handling this matter. Thanks again for PHOENIX’s help!
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