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Mister Worker® Reviews 1,253

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the competitive prices and the high quality of the products, particularly highlighting the value of European tool brands. People are also satisfied with the workwear options available. Consumers have reported positive experiences with the user-friendly website. However, some reviewers have expressed concerns regarding delivery services, mentioning issues such as shipping costs, delays, and items lost in transit. Several consumers have also noted unexpected customs fees and taxes, especially for UK buyers post-Brexit. While some customers received prompt and well-packaged orders, others experienced poor packaging, potentially leading to cosmetic damage.

Based on these reviews

Rated 4 out of 5 stars

Difficult to find the item you are looking for. Being specific and vague display mixed results. Shipping cost and wait time to delivery are negatives. Tools purchased came well packaged without... See more

Company replied

Rated 5 out of 5 stars

Have bought several German, Italian, and French tools from Mr Worker at far better prices than other options available to US customers. They are my go-to for high end professional European tool b... See more

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Rated 5 out of 5 stars

These U-Power safety boots are really comfortable even after a long shift, with good cushioning and support underfoot. The grip on the sole is solid on smooth workshop floors, and the toe protection f... See more

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Rated 5 out of 5 stars

Sales rep specialist is very easy to talked with. Accurate as described, great quality tools, highly recommended who's looking for great and quality tools. Very fast shipping and tracking is always... See more

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Rated 1 out of 5 stars

Ordered an item in early October still not arrived customer services have now stopped replying. It’s a Thailand based company sending goods from Europe with no control ver how long it take or where yo... See more

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Rated 1 out of 5 stars

Waited 28 days for my package now. Still no answer from customer service on what’s going on. Edit: after this review I got the answer: “Your order will be shipped at the end of February.”. N... See more

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Rated 2 out of 5 stars

Your website touts its great parcel protection as you don’t cover shipping damage which I understand. However, your packing for my package sucked!! Luckily there was no functional damage; there was so... See more

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Rated 1 out of 5 stars

This company took my money but did not send the goods. It is extremely frustrating that companies like this are allowed to trade while taking customers’ payments and failing to deliver. Very bad com... See more

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Rated 5 out of 5 stars

I purchased the painter's Bib overalls White/Dark grey and matching Knitted jacket Grey melange/Black . They are excellent workwear. Unfortunately, they don't sell them here in Canada. The delivery ti... See more

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Rated 5 out of 5 stars

Good product at a very competitive price. Delivery was delayed but i was kept informed of the package progress. Package arrived on the day within the times given. Company kept me informed at all st... See more

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Rated 1 out of 5 stars

Purchased a reciprocating tool where title stated a 5ah battery! Description of what to expect when purchasing this tool was the tool itself, a battery charger, a 5.0ah battery and maybe some blades.... See more

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Rated 5 out of 5 stars

***Edit.... all my festool gear turned up as advised and in perfect condition, I'd 100 percent deal with these again*** All the UK customers in here whining on about EU import charges, you ha... See more

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Rated 5 out of 5 stars

I placed many orders with Mister Worker which were all fulfilled and delivered. We had problems along the way like poor packing, items getting lost in transit, delays and such, and they solved al... See more

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Rated 5 out of 5 stars

Ordered a specialty Makita accessory that was not available in the US. Competitive price, fast shipping and somehow it made it here without added-on fees!! Brand new item that fits & works perfectly... See more

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Rated 5 out of 5 stars

First class service. My order for 2 Fesstool items was split as 1 of them Was on back order. The very helpful staff kept me regularly updated an progress of second part of order. Can definitely recom... See more

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Rated 5 out of 5 stars

I was able to find all my favorite tools on Mister Worker at very reasonable prices. The good news was that shipping was also reasonable and was available to my country without any issues. I was able... See more

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Rated 5 out of 5 stars

I was recently looking for a laser pole and found them hard to come by for a reasonable price. I seen thd one I wanted on mister worked for about €70 less than and companies here in Ireland. I ha... See more

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Rated 5 out of 5 stars

My order arrived promptly, well-packaged, and in perfect condition. The customer service team was extremely helpful and quick to respond, making the whole process smooth and hassle-free. If you n... See more

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Rated 5 out of 5 stars

I was unsure about this purchase as I had never dealt with this company before. This was a Xmas present for my tradie son who vouched for the company - Mister Worker, and said that they had a great re... See more

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Rated 5 out of 5 stars

I had no problems at all with the buying experience and the shipping. I had never heard about this shop and i found exactly what i needed. Cannot speak about customer support as i never interacted wit... See more

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Rated 1 out of 5 stars

Ordered a Dewalt router on line on 12 December. Finally received e mail indicating delivery by 22 Dec; not 4 days as claimed on the website. Item did not arrive and received no shipping information. S... See more

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Rated 1 out of 5 stars

Company knows what it is doing with hidden fees to make its products appear competitively priced. I would never use this company again. Edit: at no point are the fees explicit in value - e.g. this... See more

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Rated 1 out of 5 stars

Avoid at all costs. Second time foolishly ordering from here, I should've known better after the first time. Delivery is 2 months minimum and some of my parcel was damaged. I reached out asking... See more

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Rated 2 out of 5 stars

All UK Buyers please be aware you are WILL have to pay duty when ordering goods from this website (unless you are a vat registered company). The prices seem competitive but they will soon be... See more

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Rated 3 out of 5 stars

The price changes at the last step of the checkout, and as a software engineer, I investigated their cookies, and it is an intended behaviour. Response: I never said that I completed the purchase.... See more

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Rated 1 out of 5 stars

Placed order and was billed and sent tracking information for Fed Ex. The Fed Ex tracking shows that they gave incorrect shipping information and the goods are being returned to sender. Then nothin... See more

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Rated 1 out of 5 stars

Great price easy to use website but still waiting for my order 2 weeks later when I was told 4-6 working days and rude online support keep saying check fedex instead of looking into it. Won’t be us... See more

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Rated 1 out of 5 stars

I ordered a new pair of shoes 3 weeks before my new job. 1 week into my job and the shoes haven't even left Italy yet. So, here I am with my old shoes and no idea if my order will ever arrive. N... See more

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Rated 3 out of 5 stars

De Walt Hedge Trimmer arrived, it worked for 15 minutes and stopped. It was disappointing. In the process now of trying to get a replacement, hopefully company can rectify this for me promptly.... See more

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Rated 4 out of 5 stars

Quality Tools at great prices, Mister Worker communicates well, dispatches order within the time scale stated BUT - unfortunately the delivery of my order was let down by the incompetence of FEDEX, wh... See more

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Rated 5 out of 5 stars

This was the second time I ordered safety boots from Mister Worker. Both times have been a wonderful experience. The boots were exactly what I wanted and fit well to my work environment. Shipping was... See more

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Rated 5 out of 5 stars

Best customer service ever! Pithak assisted me in the most excellent way,professional, helpful, and kind throughout. I believe his outstanding service is a reflection of the great leadership he has, a... See more

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Rated 5 out of 5 stars

I had been waiting for another supplier for months to supply the lawnmower. Eventually I cancelled the order and contacted Mister Worker. A little over a week later the order arrived. Great service a... See more

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Rated 4 out of 5 stars

Delivery time was about 2 two weeks. When it supposed to to be delivered on Monday they try deliver next day. So i waste Monday just for waiting delivery. Nothing mentioned about importing fees.

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Rated 1 out of 5 stars

I ordered shoes from your website a month and a half ago and noticed that they are causing me pain from a scratch that has been made on the inside of the shoe. Please refund my money and I can return... See more

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Rated 2 out of 5 stars

I am extremely disappointed with my experience with Mister Worker®. I have encountered an issue with my order and have sent six emails to your support team – all of which have been completely igno... See more

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Rated 5 out of 5 stars

Amazing response to emails, amazing prices compared to uk costs for power tools, will probably be my new choice of supplier! Even with import charges, it’s still cheaper for some items!

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Rated 1 out of 5 stars

Two very different experiences with this company. Was a great help in the purchasing side sales team did a good job helping me. But customer service and delivery times are diabolical. Waited 3 month... See more

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Rated 2 out of 5 stars

Didn’t no I would have to pay an extra charge of £44.10 to get the item delivered to me through customs , it didn’t say that when I bought it, I wouldn’t of bothered otherwise FedEx demanding that amo... See more

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Rated 5 out of 5 stars

Delivered earlier that expected. Was suspicious at first when I got a message about a glitch with DHL but, it turned out great and faster than expected. Will recommend and buy more products in the nea... See more

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Rated 1 out of 5 stars

I've never paid the full cost for something on a website, only to find out that it wasn't the full cost...... I ordered a bosch battery and charger costing the best part of £200. Waited a couple of... See more

Company replied


Company details

  1. Tool Store
  2. Construction Machine Dealer
  3. Industrial Equipment Supplier
  4. Safety and Work Wear Store

About Mister Worker®

Written by the company

Mister Worker® - Global E-commerce Platform

Mister Worker® is a global e-commerce platform for professional tools and equipment for Maintenance, Repair, and Operations (MRO). Founded in Milan in 2013, we have become a trusted supplier for professionals in aerospace, construction, automotive, electronics, and more, offering a catalog of over 250,000 products. Our mission is to provide businesses with a single, dependable source for premium MRO supplies, helping them maintain seamless operations and ensure affordable, worldwide delivery.

Learn More

Top quality brands for MRO

Top quality brands for MRO

Mister Worker® delivers top-quality tools and workwear from brands like Facom, DeWalt, Bosch, Festool, Usag, Stahlwille, Beta, U-Power and Blaklader. From high-grip pliers to impact drivers and safety shoes, everything is built to last, improve safety, and keep your work flowing. Every month, take advantage of exclusive promotions on our top brands, with special deals on best-selling professional tools.

Buy Now

Custom Quotes for Your Specific Needs

Custom Quotes - Mister Worker®

Placing a large order? You’re in the right place. At Mister Worker®, we offer custom quotes for high-volume purchases, with exclusive discounts to help you save more. Our goal is simple: tailored solutions that fit your project and your budget.

Request a Quote

Why trust Mister Worker®?

Why Trust Mister Worker®

Mister Worker® offers professional tools with expert support, custom quotes, flexible shipping, and branding options. We provide global delivery, multilingual service, eco-friendly practices, and even 3D-view products for smarter purchasing.

Register Now


Contact info

Promotion box for Mister Worker®

MISTER WORKER® Work Tools for Pros

Custom quotes, global delivery, expert advice and 250K+ MRO tools

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service

Great service. The work boots arrived quickly, good quality, and reasonably priced. Very satisfied.

February 10, 2026
Mister Worker® logo

Reply from Mister Worker®

Volodymyr, thank you for your kind feedback. We’re delighted to hear that your work boots arrived quickly and that you’re happy with the quality and pricing.

Your satisfaction means a lot to us. Mister Worker Team

Rated 5 out of 5 stars

Quickly

Quickly. Clean and good product.

February 8, 2026
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Reply from Mister Worker®

Micael, thank you for your feedback! We’re glad to hear everything arrived quickly and that you’re happy with the product quality.

We appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Super

Super ok ok ok

February 8, 2026
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Reply from Mister Worker®

Mihail, thank you for your feedback! We’re happy to know everything was just right.

We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Fast service with excellent quality

Fast service with excellent quality. Everything was handled efficiently, and the overall service experience was great. Highly recommended!

February 5, 2026
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Reply from Mister Worker®

Basheer, thank you for taking the time to share your experience. We’re really pleased to hear that everything went smoothly and that you were happy with both the quality and the service you received.

Your feedback is greatly appreciated!

Rated 4 out of 5 stars

Happy overall

Easy purchase, good product, delivery to Ireland wasn’t next day!!

February 4, 2026
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Reply from Mister Worker®

Thank you for your feedback. We’re pleased to hear that you found the purchase process easy and that you’re happy with the product. We’re sorry that the delivery to Ireland did not arrive the next day as expected, and we appreciate your understanding regarding international shipping times.

We hope to serve you again soon.

Rated 5 out of 5 stars

Its a great vairaible speed brushless machine !!!

Well made Machine

February 4, 2026
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Reply from Mister Worker®

David thank you for your feedback! We’re glad to hear that you’re happy with the variable speed brushless machine and that you appreciate its build quality.

We hope you enjoy using it and look forward to serving you again in the future. Mister Worker Team

Rated 5 out of 5 stars

Everything was so easy from ordering…

Everything was so easy from ordering the part to being delivered, appreciated.

February 3, 2026
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Reply from Mister Worker®

Mark, thank you for your kind feedback. We’re delighted to hear that everything was easy from ordering the part to delivery. Your appreciation means a lot to us.

We hope to serve you again soon!

Rated 1 out of 5 stars

The delivery didn't arrive on time

The delivery didn't arrive on time. I'm still waiting and hope I'll receive it.

February 2, 2026
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Reply from Mister Worker®

Luchianov, we're sorry to hear that your delivery has not arrived on time and understand how frustrating this situation can be. Please accept our apologies for the delay. We hope your package will reach you very soon, and we encourage you to contact our customer service so we can check the status of your delivery and assist you as quickly as possible.

Thank you for your patience.

Rated 5 out of 5 stars

Parcel came to me the same as i order…

Parcel came to me the same as i order on webside.boot ar comfortible anf ligt way

December 11, 2025
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Reply from Mister Worker®

Kwiatek, thank you for your feedback. We’re glad to hear that your parcel arrived exactly as ordered and that you find the boots comfortable and lightweight. We appreciate you taking the time to share your experience.

Enjoy your purchase, and we hope to see you again soon!

Rated 5 out of 5 stars

Good product. Competitive price.

Good product at a very competitive price. Delivery was delayed but i was kept informed of the package progress. Package arrived on the day within the times given. Company kept me informed at all stages from order to delivery.

January 31, 2026
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Reply from Mister Worker®

Brian Thank you for your kind feedback. We’re pleased to hear that you were happy with the product and found our pricing competitive. While we’re sorry for the delivery delay, we’re glad to know that our communication kept you well informed throughout the process and that your package arrived within the expected timeframe.

We truly appreciate your trust and hope to serve you again soon.

Rated 5 out of 5 stars

Nice tools

Nice tools, came as it should

January 28, 2026
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Reply from Mister Worker®

Pauline, thank you for your feedback! We’re glad to hear you’re happy with the tools and that everything arrived as expected. Enjoy your purchase!

Rated 4 out of 5 stars

Arrival Time?

All was good with the website & ordering process, however the delivery for a premium delivery company to which a premium
charge was applied wasn’t acceptable as it just took way too long for delivery

January 28, 2026
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Reply from Mister Worker®

Stephen, Thank you for your feedback. We’re glad to hear that you had a positive experience with our website and ordering process. However, we’re sorry to learn that the delivery time did not meet your expectations, especially considering the premium shipping option selected.

We understand your disappointment and will share your comments with our delivery partner to help improve this service. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Customer service was able to help me… cancel my order

Customer service was able to help me with my request to cancel my order in a very timely matter. They were also very polite and understanding

January 28, 2026
Unprompted review
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Reply from Mister Worker®

Reid, thank you for sharing your experience. We’re glad to hear that our customer service team was able to assist you promptly with cancelling your order and that you found them polite and understanding. Your feedback truly means a lot to us.

We hope to have the opportunity to serve you again in the future.

Rated 1 out of 5 stars

Waited 28 days, no info.

Waited 28 days for my package now. Still no answer from customer service on what’s going on.

Edit: after this review I got the answer: “Your order will be shipped at the end of February.”.

Nothing more than that in the reply. So after 29 days i now got to wait another month (?!), i really hope you’ll cancel the order, and refund me.

It’s remarkable that it’s easier to contact you via trustpilot than your regular “customer service”.

January 28, 2026
Unprompted review
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Reply from Mister Worker®

We’re very sorry for the long wait and for the lack of communication from our customer service. We understand how frustrating it is to wait 28 days without clear information about your package, and this is certainly not the experience we want to provide.

Please accept our sincere apologies. We invite you to contact our customer service again or check in your spam folder our messages so we can check the status of your order and assist you as quickly as possible.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Exellent product

Exellent product, service , and delivery, Top marks

January 26, 2026
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Reply from Mister Worker®

Francis thank you very much for your fantastic review! We’re delighted to hear that you’re happy with the product, service, and delivery. Top marks from you mean a lot to us - thank you for choosing MisterWorker.com!

Rated 5 out of 5 stars

Just opened it up ,going to try it today

Just opened it up ,going to try it today

January 25, 2026
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Reply from Mister Worker®

David thank you for your update! We hope everything goes perfectly when you try it out today. If you have any questions or need assistance, our team is always here to help. Enjoy your product and thanks for choosing MisterWorker.com!

Rated 5 out of 5 stars

Great prices

Great prices! Had a few issues with my order and customer service was excellent in getting everything resolved

December 11, 2025
Unprompted review
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Reply from Mister Worker®

Thank you for your kind words! We’re glad to hear that our team was able to resolve your issues and that you’re happy with our prices. Your feedback means a lot to us and helps us continue improving.

We look forward to serving you again soon!

Rated 5 out of 5 stars

I ordered Jalatte boots

I ordered Jalatte boots. They are terrific. I live them. The guy from mister worker at email was helpful and responding because i ordered a 43 and the day after i realize i should better go for a 42. They changed... No problem. Thanks guys

January 10, 2026
Unprompted review
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Reply from Mister Worker®

Leonard, thank you so much for your great feedback! We’re delighted to hear that you love your Jallatte boots.
Our team is always happy to help, and we’re glad we could quickly assist you with the size change. Thank you for choosing MisterWorker.com - we truly appreciate your trust and hope to serve you again soon!

Rated 4 out of 5 stars

prices are excellent

prices are excellent, the website is excellent, if only the delivery takes less time, it would be excellent. I recommend it to future customers

January 20, 2026
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Reply from Mister Worker®

Thank you very much Majsic for your kind feedback! We’re happy to hear that you appreciate our prices and website. We also value your comment regarding delivery times - improving this aspect is a priority for us, and we’re constantly working with our logistics partners to make deliveries faster. Thank you for recommending MisterWorker.com, and we look forward to serving you again.

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