mobimatter.com Reviews 41,729

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the convenience and ease of use associated with the service. People highlight the reliable and fast service, especially when compared to expensive roaming options. Consumers find the platform user-friendly, with a clean and intuitive interface that makes it easy to get started. Many reviewers recommend the service and express intentions to use it again for future travel. Consumers also appreciate the reasonable prices and the variety of options available. The service is seen as a game changer, particularly for navigation in unfamiliar places. However, some reviewers report issues with data depletion, connectivity problems in certain regions, and difficulties with activation. A few users also mention that the cashback reward system could be improved.

Based on these reviews

Rated 4 out of 5 stars

Dear Mobimatter, Your service is best and most convenient. Thank you, I have an idea maybe that will be much more helpful and attractive than other providers. a. Make available if client want... See more

Rated 4 out of 5 stars

I have travelled all three place malaysia, singapore and thailand wow it's been blessing to have this sim. the best just sometime i feel data is running out fast don't know why but when it's come to... See more

Rated 5 out of 5 stars

Visiting to another with a wifi is game changer.It does really helps you navigating your directions so you won’t be lost and that’s what mobimatter did to me. It’s reliable,fast and reasonable prize i... See more

Rated 5 out of 5 stars

Bought a Mobimatter esim for my wife who was travelling alone back to Thailand via Dubai. She wanted to leave her UK nanoSim in UK for safe keeping. There were plenty of options offered. The one chose... See more

Rated 2 out of 5 stars

Purchased 50gb for Costa rica, got i.c.e. operator, total scrap, internet works only in some places and mostly in cities, all other land has 0 coverage, even is phone connected and sho 75%signal leve... See more

Rated 5 out of 5 stars

It's a bit pricey. But you don't have to sign any contracts, and it's also useful that you can switch to almost all available networks in your region. Especially if you're in a border area, you can ch... See more

Rated 5 out of 5 stars

as a DIY traveler, it is hard for me to search for interesting places to visit without internet connection. It is also expensive to use roaming plan. So, this app is very useful and helpful for me to... See more

Rated 5 out of 5 stars

I recently tried out this app and have been really impressed. It was inexpensive and affordable for everyone, especially compared to similar tools I’ve seen. On top of that, it’s super easy to use — t... See more

Rated 5 out of 5 stars

Required a long term esim for Japan. Mobimater had easy to find plans where others top out in a month. Downloading was easy as was setup. After scanning QR code auto setup and ready to activate upon... See more

Rated 5 out of 5 stars

Really good worth every penny, UK customer, brought eSIM 12 GB for £13.50 on this app few weeks before flying. 5G internet connection where ever you are travelling in UAE, was able to do Snapchat with... See more

Rated 5 out of 5 stars

Easy to ID potential plans and thereafter it was both easy to purchase and to top up. Service worked as stated and so was usable in the locations we required. Only caveat would be that the amount of d... See more

Rated 5 out of 5 stars

I purchased and used the data plan in South America, covering Brazil, Argentina, Peru, and Uruguay. It was easy to purchase and install on my mobile phone. Please note that Data Roaming must be switch... See more

Rated 5 out of 5 stars

I travelled to Malaysia and used mobimatter. I never had any problems with connection or service. It was very reasonably priced. I wouldn't use any other esim provider in the future only Mobi matte... See more

Rated 3 out of 5 stars

The subscription was easy but once ESIM was bought it was a bit complicated to install and use it. At the beginning it didn't work and I had to use my original SIM card which supposed an extra cost to... See more

Rated 1 out of 5 stars

Got an eSIM for Singapore, but turned out the 3-operator has Hong Kong IP routing, so virtually no apps worked anymore 😊. Not to mention all traffic being routed via China. This is of course not... See more

Company replied

Rated 5 out of 5 stars

Ik heb voor mijn reis naar China (Zhangjiajie, Chongqing en Chengdu) een eSIM van Mobbimatter gekocht en het werkt uitstekend. Ideaal voor buitenlanders, je kunt Google, YouTube, Instagram en Faceb... See more

Rated 3 out of 5 stars

I am satisfied how it’s work, but. But this application doesn’t work if you don’t have last update. At this moment i don’t have internet for updating application, due to block appstore from provider... See more

Rated 5 out of 5 stars

Easy to use and had a package to cover the three countries I was visiting. The price was good as well. Had some issues at first getting the eSIM to work as I was not sure if switching on data roaming... See more

Rated 1 out of 5 stars

Mr. Authorities The day before I left my hometown MobiMatter I bought eSIM through eSIM. But I was victimized when I went on a trip. The signal is coming in, but I couldn't use the Internet package.... See more

Company replied

Rated 5 out of 5 stars

It was a great deal to get a eSIMGo through MobiMatter. We used it in Toronto and New York City without problems, it was just a matter of restarting the phone after transiting from Canada to the Unite... See more

Rated 1 out of 5 stars

The internet didn't work some of the time and other times it was very slow. I contacted support providing all kinds of information and screenshots. I followed their directions but I still had issues w... See more

Company replied

Rated 1 out of 5 stars

I bought the MobiMatter Sparks eSIM for a trip to Baja California Sur (Todos Santos) and it is completely useless. It has ZERO service here. The eSIM relies on AT&T Mexico, which has no coverage in t... See more

Company replied

Rated 1 out of 5 stars

I’ve got 30GB e-sim for Australia but couldn’t activate it. It would show on the app that the sim is installed and ready to use, but than it appears that it has to get activated which I attempted do... See more

Rated 2 out of 5 stars

Speed was pretty good, but the activation policy is a trap. I installed the eSIM early to be ready, assuming the 30 days start upon first usage abroad (like most modern providers). Wrong. The timer st... See more

Company replied

Rated 1 out of 5 stars

I bought an eSIM for Morocco to use in Marrakesh. Basically it got activated and setup ok but the eSIM was rubbish. Very weak connection to Orange network and essentially unusable. I tried to get supp... See more

Rated 1 out of 5 stars

Sim didn't connect when landed in country. Obviously I couldn't contact Mobimatter because I had no internet. Catch 22 unfortunately. You don't know if it's going to work until you get abroad a... See more

Company replied

Rated 1 out of 5 stars

I’ve used them a few times. Generally speaking it works.. but you’ll find the connections are poor and drop out a lot. I often found myself unable to access data when I needed it the most. The IP addr... See more

Company replied

Rated 1 out of 5 stars

Hello. I bought this phone at my wife's insistence; she was very satisfied with it on previous occasions. However, in Italy, it really let us down. We experienced constant disconnections lasting over... See more

Company replied

Rated 1 out of 5 stars

eSim did not work in Mexico. Page to check if my galaxy s22 is compatible does not work (10632255718929-Is-my-phone-eSIM-capable) Refund policy unclear beyond the wall of text about exception. How... See more

Company replied

Rated 2 out of 5 stars

I had no connection several time, I don't know why which was very infortunate because I needed internet toget my bus pass. I couldn't get into the bus while I paid for my pass. My friend didn't have... See more

Company replied

Rated 1 out of 5 stars

I've ordered an eSIM for my wife when she went to Armenia, and it didn't work. Then we decided to refund, but they refused, blocked my account(I cannot log in), and I started the legal process with... See more

Rated 1 out of 5 stars

My data has depleted extremely quickly despite mindful usage. A 5 GB plan valid for one month has dropped to 0.34 GB in less than two full days. In the past, the same amount of data typically laste... See more

Company replied

Rated 2 out of 5 stars

I had purchased a sim that I believed I could use in Canada and The USA before my journey to america but unfortunately, I was left stranded as that line would refuse to activate all through my trip. I... See more

Company replied

Rated 1 out of 5 stars

Avoid buying eSIMs from MobiMatter. Their plans route all traffic through Hong Kong servers, which block major apps like GPT, TikTok, and Polymarket. This isn’t clearly stated before purchase. I lost... See more

Rated 1 out of 5 stars

I’m really disappointed with this service. I purchased a 6-day unlimited data package, but my data was already finished by the second day, which makes no sense at all. I did not use heavy app... See more

Company replied

Rated 4 out of 5 stars

I love Mobimatter! Although it worked better in other countries than in South Africa, and I had fewer options of gigabytes to choose from, but in other countries it worked perfectly fine. Further, som... See more

Rated 4 out of 5 stars

PROS: - Large selection of plans. - Easy to search plan features. - competitive pricing. - Easy to install (Galaxy S25). CONS: - No service map or reviews. - Requires manual APN config. -... See more

Rated 4 out of 5 stars

Have bought from them multiple times for trips to Europe, Asia, the US, etc. and the eSIMs generally work well, are easy to install, and are reasonably priced. The cashback rewards credit system sucks... See more

Rated 5 out of 5 stars

Great. The Asia Premium package is so great. My several couries’ trip was smooth with MobiMatter. In Korea, Indonesia, Singapore, China, I have just connected with very fast internet in every country... See more

Rated 1 out of 5 stars

I am done wasting my time with this service. I’ve already contacted customer support, but it was completely useless and brought no results. To make matters even more frustrating, a friend of mine boug... See more

Company replied

Rated 3 out of 5 stars

I am facing some technical issues. SIM card is very often disconnected from network like the network signal is weak but after a minute it connects again. Phone restart didn't help, also airplane mode... See more

Rated 5 out of 5 stars

I always use Mobimatte when I travel to other countries to buy eSIMs. This app is simply indispensable! The prices are really good, and the app has tons of features — so many ways to manage you... See more


Company details

  1. Travel Aggregator
  2. Online Marketplace
  3. Phone and Internet Service
  4. Telecommunications Service Provider

About mobimatter.com

Written by the company


MobiMatter eSIM Marketplace


With MobiMatter you can discover, compare, and stay connected worldwide.

We curate and sell eSIM plans from 25+ telecom providers worldwide for more than 200 destinations including United States, France, Germany, Turkey, Japan and many more!

download on the App Store get it on google play

Features

  • Choose packages wiith different validities - from one day up to a full year.
  • Discover and purchase eSIM roaming offers from top operators worldwide.
  • Stay connected during your travels with convenient travel data packages.
  • No contract or long term commitment for travel data deals.
  • Embrace the benefits of eSIM technology for hassle-free and cost-effective international roaming.
  • Explore, compare, and purchase mobile plans from a variety of operators, and get an email immediately with your eSIM QR code.
  • Top-up your eSIM on the go from our eSIM App.
  • Check your data usage on our eSIM App.
  • Refer your friends & earn MobiMatter cashback through our Referral Program giving up to 50% referral rewards

Support

We have a dedicated 24/7 support team ready to assist in case there are any issues!
  • Use our troubleshooting tool to give you personalized advice to help fix your problem. It also assists you in submitting the relevant information to our support team for fast resolution
  • Alternatively, you can send us an email to [email protected]

Contact info

4.2

Great

TrustScore 4 out of 5

42K reviews

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Rated 1 out of 5 stars

Poor service.

Hello, I have purchased 20Gb Dubai CMLink Esim. The internet connection was unstable, ( 90% of the time there was no mobile data at all ) . Totally wasted money since the service was unavailable all the time almost and even when, could not download a simple whatsapp photo. Deleted the esim and changed to Nomad app and now all works well. Not using MobiMatter anytime soon for sure. Also no refund options if the purchased service does not work.

February 12, 2026
Rated 5 out of 5 stars

Great eSIM card

This eSIM card and company makes it very easy. For the traveler to install a eSIM card. Simple and quick without a lot of confusion and hesitation.

February 1, 2026
Rated 1 out of 5 stars

Barely works

Barely works. Madagascar has rough comms, but I have used other providers on different networks in the past with far better connectivity (still not great, but better). Suggest you find a different network to partner with in Madagascar. This was a complete waste of money and even worse put me in complicated situations not having connectivity when I needed it.

February 11, 2026
Rated 5 out of 5 stars

Top e-sim provider

Second time using an e-sim for Thailand, Malaysia and Singapur sold by Mobbimatter. Again it worked perfectly.
Easy buying and activation process.

February 4, 2026

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