Motorhome Republic Reviews 3,520

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's booking process, describing it as simple and easy. Consumers appreciate the promptness and clarity of follow-up actions and emails. Many reviewers highlight the competitive prices and the ease with which they could book their rentals. People consistently commend the helpfulness and knowledge of the staff, with several reviewers specifically mentioning individual staff members by name and praising their excellent customer service and phone manner. Reviewers also appreciate the company's quick response times and the ability to resolve issues efficiently, with staff members often going above and beyond to assist with booking adjustments and inquiries.

Based on these reviews

Rated 5 out of 5 stars

Fantastic customer service. We'd been trying to book a motorhome and, thing high season, everything was sold out. Lewis actually called us and got our requirements, going off to find something that wo... See more

Company replied

Rated 5 out of 5 stars

Due to a loss of employment, I had to cancel my booking on very short notice. I was refunded my full deposit and handled with compassion and kindness in a circumstance where I really needed it.... See more

Company replied

Rated 5 out of 5 stars

We have used Motorhome Republic for a number of years and have found them to be the best at what they do. Staff are always helpful and if they don't know something or if there is a problem they come b... See more

Company replied

Rated 5 out of 5 stars

Thank you Betty at Motorhome Republic for your amazing customer service and phone manner. Betty was able to answer all my questions, find the perfect vehicle for right dates that i had and gi... See more

Company replied

Rated 5 out of 5 stars

Iulia was very empathetic with our situation/request and did everything she could to resolve it and obtain a favourable outcome for us. She kept us in touch with the progress of our request and fol... See more

Company replied

Rated 5 out of 5 stars

What truly made it easy was the rapid back and forth emails with Andreia, the person who kept responding to my never-ending inquiry emails before the booking. It made the difference and gave me a se... See more

Company replied

Rated 5 out of 5 stars

Booked online but made 3 calls to adjust quotes prior. No lengthy waits, super helpful and friendly staff. Very prompt and clear with follow up actions and emails. Highly recommend booking with them.... See more

Company replied

Rated 5 out of 5 stars

Excellent call with Alex this morning who not only was really knowledgeable and helpful in answering all my queries but also even found me an extra discount on top of the Black Friday offer. Superb cu... See more

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Rated 5 out of 5 stars

Alex Ciotlos took the time to take me through all the options although we were quite late with booking an RV. He knew the details and came up with alternative solution to accommodate our wishes. Good... See more

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Rated 1 out of 5 stars

Last year we booked with M.R everything went rignt. But this year, three days before picking up the vehicle, we received an email requesting documents we had already sent (driver’s license) or that... See more

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Rated 5 out of 5 stars

When I requested a quote and left my phone number - Denisa called me within 5 min of doing so. Answering my many questions and putting my mind at ease about hiring and driving by myself.

Company replied

Rated 5 out of 5 stars

The contacts, both by phone and email, are always efficient and friendly. This is the third or fourth time I've rented a motorhome through Motorhome Republic, and I prefer to have them as intermediari... See more

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Rated 5 out of 5 stars

Although I had a bad experience when hiring a cheapa 6 birth in NZ. Motorhome republic team replied and dealt with it in a reasonable way. Hence giving a five star. Thanks Poornima and team for the go... See more

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Rated 5 out of 5 stars

First time I was working with them, the project was to rent a campervan for a trip in Norway. I am here quoting Motorhome Republic. Their assistance, Denisa, was really great providing me all the det... See more

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Rated 5 out of 5 stars

I booked a campervan with Christchurch for March. The first one I chose wasn't available, but they offered me other options and called me to let me know. So i booked anoter one and it was good this t... See more

Company replied

Rated 5 out of 5 stars

Motorhome Republic has been very prompt to respond to my enquiries. Most recently, they were prompt in offering a very helpful solution which had not occurred to me, and saved me money on my camper hi... See more

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Rated 1 out of 5 stars

We rented a 4x4 to explore Fraser Island. Only in the huge contract it was stated that Fraser Island was prohibited for Camperfun 4x4's. We only knew after we booked our 4x4 and could not cancel i... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Jayashi’s support. I was facing an issue confirming my campervan booking and was worried about missing out on the one I really liked. Jayashi was incredibly helpful... See more

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Rated 5 out of 5 stars

Very easy company to deal with, I booked a Jucy Condo for 2 weeks in Australia, through them, and even though I am a pensioner I had no trouble. I also took out the excess insurance through them, it w... See more

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Rated 4 out of 5 stars

I have used Motorhome Republic for a previous trip and had excellent overall service. For the current trip I had to cancel everything at short notice due to my medical event. I received a partial refu... See more

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Rated 3 out of 5 stars

The comparison of different companies was useful BUT be aware these guys take your money to hold your reservation and in our case advised the day after I paid that the vehicle was not available. Other... See more

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Rated 1 out of 5 stars

We we're trying to cancel a booking due to medical reasons, they asked for proof of the injury, we provided it to them and then they still denied the cancellation and/or rescheduling request. So,... See more

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Rated 1 out of 5 stars

Hired from Indie Campers Chicago. Multiple issues with camper during trip and awful customer support including being asked for credit card details at depot (after already having paid for camper onli... See more

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Rated 1 out of 5 stars

I booked back in 2024 with this travel agency a motorhome, they charged me 536 sterling pounds for 2 nights and with two days before our trip they requested me on WhatsApp a copy of my licence and the... See more

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Rated 1 out of 5 stars

I requested a camper van which was in the older vehicle category and what I was offered was a battered rusty van with no hub caps from Kiwi Campers. When I refused to accept the van in its dreadful co... See more

Company replied

Rated 3 out of 5 stars

The booking process was smooth and the prices very reasonable. However, they were impossible to get ahold of when we needed to check something for the insurance- we never got a policy sent through... See more

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Rated 5 out of 5 stars

Motorhome republic is by far the best site to book a campervan, second time using them now, easy to use website and great customer service with any questions I had. Love the payment plans giving time... See more

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Rated 5 out of 5 stars

We booked with ease, very competitive prices, and even when there was a slight hiccup with a date being unavailable that we had wanted to book, we were contact you immediately so we could make the nec... See more

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Rated 5 out of 5 stars

Called me really fast after sending an e-mail with extra questions so that made the booking go smooth aswell. Always had the same friendly woman, Betty, who helped me by e-mail and phone.

Company replied

Rated 5 out of 5 stars

I made a mistake in my initial booking. Hang from the Motorhome Republic helped with making all the changes over the phone. She is really friendly and efficient to resolve all my issues. Very happy an... See more

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Rated 1 out of 5 stars

I was given a different motorhome to what I asked for and it was not explained to me where some things were in the vehicle or how they operate, therefore I had problems navigating some things for the... See more

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Rated 5 out of 5 stars

Prompt & efficient service and managed to respond to my questions that helped ease some confusion and anxiety around my booking that gave me enough time to plan for alternative work arounds. Great exp... See more

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Rated 4 out of 5 stars

Clarity could be improved for first time user. For example as I was going for through the booking process I felt that I needed to be able to see what I was booking before I confirmed to make sure d... See more

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Rated 3 out of 5 stars

This was by far the most frustrating and disappointing experience we’ve had, leaving a bitter taste just before our holiday. Shortly after booking, the company began offering rates 29% cheaper t... See more

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Rated 1 out of 5 stars

They referred me to Indie Campers, which was a nightmare: websites not working, no response from customer service, a long wait at pickup, approval of late return followed by a rescission that screwe... See more

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Rated 5 out of 5 stars

Initial comparison and booking process was simple and smooth and when I wanted to make an amendment, Iulia acted on my behalf with the hire agency and sorted out my request within 24hrs. Customer serv... See more

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Rated 4 out of 5 stars

Very responsive and prompt in addressing my queries. Though the service personnel that was assigned to me was on leave, they have others to assist you in the same consistent prompt reply and assistanc... See more

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Rated 5 out of 5 stars

The listings were sortable, filterable, and had a lot of variety of vehicles. We found an ideal vehicle for our trip, specified where we'd like to pick it up, and all worked out within about a day.

Company replied

Rated 1 out of 5 stars

I was not provided the vehicle due to a difference in the way my country classifies my license vs my destiny, despite showing them it covered my rental. Motorhome Republic refused to intervene and did... See more

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Rated 5 out of 5 stars

There was duplicated booking error in my order due to credit card transactional issue. Franscisca was helping to settle this problem so professionally. I am more impressed with the kindness and hearte... See more

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Rated 5 out of 5 stars

Your service agent Alex was very friendly and helpful. He listened to our requirements carefully and quickly found us the best camper. He also did a great job double checking all the extras we reques... See more

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Rated 5 out of 5 stars

The representative was Very helpful. I had to call with a few questions about the reservation process . I was able to easily contact the representative . She was very polite and helpful . She contact... See more

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Rated 5 out of 5 stars

We travel with RV for many years. This is 5th time we rent from motorhome republic. They are the best!!! Great service, quick response, polite and pleasant to work with. Special thanks to De... See more

Company replied

Rated 5 out of 5 stars

Very clear and easy information given by Calvin. Easy to book on line. it's our 5th time booking through Motorhome Republic. Hopefully not our last!

Company replied


Company details

  1. Travel Agency
  2. Vacation Rental

Written by the company

Motorhome Republic is an Online Travel Agency specialising in Motorhome, RV and Campervan rentals worldwide. With supply in 38 countries across the globe, our team of dedicated and knowledgeable motorhome experts are confident we can find the best option to suit your needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Full guidence in the questions I had…

Full guidence in the questions I had regarding excess and insurance
Aid if needed when finishing the order

February 12, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Jonas,

Thank you for your kind words! We're thrilled to hear that you received all the assistance you needed to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 4 out of 5 stars

Alex was really helpful

Alex was really helpful, explained everything, and was really responsive to my communication.

February 9, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi DHstA,

Thank you for your kind words! We're thrilled to hear that our team member, Alex, was able to help you with your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 5 out of 5 stars

Great help from the staff

Great help from the staff, thank you

February 3, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Adrien,

Thank you for your kind words! We're thrilled to hear that you received great customer service from our friendly team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 5 out of 5 stars

Prompt, and compassionate

Due to a loss of employment, I had to cancel my booking on very short notice.

I was refunded my full deposit and handled with compassion and kindness in a circumstance where I really needed it.

I will definitely be booking through Motorhome Republic again should I get the chance to book NZ again.

Great service.

February 9, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Jake,

Thank you for your kind words! We're thrilled to hear that our team were able to help you with refunding your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^David

Rated 5 out of 5 stars

It was easy to book online

It was easy to book online and Betty was helpful and I was able to call her and got through quickly.

February 5, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Nicole,

Thank you for your kind words! We're thrilled to hear that you were able to get the assistance you needed from our team member. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^David

Rated 4 out of 5 stars
Motorhome Republic logo

Reply from Motorhome Republic

Hi Leping,

Thank you for your kind words! We're thrilled to hear that you were able to get the assistance you needed from our team member. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 5 out of 5 stars

Thank you Betty at Motorhome Republic…

Thank you Betty at Motorhome Republic for your amazing customer service and phone manner.

Betty was able to answer all my questions, find the perfect vehicle for right dates that i had and give me personal peace about making a booking thru this company.

So refreshing to deal with a company that has a customer service phone line that is answered promptly and a real and helpful human to interact with. This is literally why i booked my motorhome thru them because of this interaction.

In future, i will not deal with a company that uses bots or chats as a means to customer service. You are losing business.

February 2, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Nathan,

Thank you for your kind words! We're thrilled to hear that you received such wonderful customer service from our team and felt comfortable making your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 1 out of 5 stars

I requested a camper van which was in…

I requested a camper van which was in the older vehicle category and what I was offered was a battered rusty van with no hub caps from Kiwi Campers. When I refused to accept the van in its dreadful condition I was offered an upgrade to a van which was marginally better but I was charged an additional amount for this. The service from Kiwi Campers was unacceptable and I alerted Motorhome Republic that their service standards could be compromised by using Kiwi Campers. The reply I had from Motorhome Republic showed more concern with covering up the issue rather than dealing with it and I was disappointed with their response. I therefore have to advise potential customers not to rely on this company or Kiwi Campers but look for a more reliable service.

January 15, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi John,

Thank you for sharing your feedback. We’re sorry to hear that your experience with Kiwi Campers in Christchurch did not meet your expectations, particularly in relation to vehicle condition and service at pickup.

As vehicles are supplied and handed over directly by the rental company, assessments of vehicle condition are carried out on site. That said, when concerns are raised, we do our best to work with both parties to review the issue and facilitate a fair outcome. In this case, there were differing views on the standard of the vehicles offered, and we understand that this did not align with your experience at the time.

Following your review, our team has been in contact with you directly to discuss the matter and address your concerns.

Kind regards,
Shin

Rated 5 out of 5 stars

Lewis was incredibly clear and gentle…

Lewis was incredibly clear and gentle with his explanations and happily repeated things I needed clarification on. Highly recommend

January 30, 2026
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Reply from Motorhome Republic

Hi Mrs Bradshaw,

Thank you for your kind words! We're thrilled to hear that you received such wonderful customer service from our team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 5 out of 5 stars

Third time using Motorhome Republic

Third time using Motorhome Republic. The website is easy to navigate, bookings are easy and we've always had great customer service if we've had a question.

January 26, 2026
Motorhome Republic logo

Reply from Motorhome Republic

Hi Leeann,

Thank you for your kind words! We're thrilled to hear that you found our website easy to navigate and that our team were able to be of help. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^David

Rated 5 out of 5 stars

Website is user friendly

Website is user friendly

January 25, 2026
Motorhome Republic logo

Reply from Motorhome Republic

Hi Malcolm,

Thank you for your kind words! We're thrilled to hear that you found our website easy to navigate when making your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 5 out of 5 stars

Turned something stressful almost enjoyable!

Booked online but made 3 calls to adjust quotes prior. No lengthy waits, super helpful and friendly staff. Very prompt and clear with follow up actions and emails.
Highly recommend booking with them.

January 19, 2026
Motorhome Republic logo

Reply from Motorhome Republic

Hi Rebecca,

Thank you for your kind words! We're thrilled to hear that you were so pleased with the communication your received during the booking process. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. We'd been trying to book a motorhome and, thing high season, everything was sold out. Lewis actually called us and got our requirements, going off to find something that would fit our needs. We managed to sort everything out, going from "motor-homeless" to "motor-homed" in 30 mins.

January 17, 2026
Motorhome Republic logo

Reply from Motorhome Republic

Hi Mario,

Thank you for your kind words! We're thrilled to hear that you received such wonderful customer service and you were able to make your booking and get your holiday all sorted. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 2 out of 5 stars

We hired from this company last year…

We hired from this company last year using a six berth for 5 weeks in Australia, 4th time we have hired from this company. The van actually came from Autosleepers. The van was mechanically sound although the left indicator came up with a warning light every time we used it. the quality and upkeep on this was appalling. The ladder had no hooks to hold said in place. The TV never worked first nor last. Pieces of cover over corners were missing, making them very sharp if you brushed against them. The provided table for outside was broken and wouldn’t hold up the back legs, we were advised to buy a new one, took us most of the day in 40deg heat to get a replacement, which we did, but kept the table for our own use. The automatic step never worked. The basin over the toilet fell down often while using this. My sister nearly finished up on the floor when I braked one time because the Velcro under the cushions was non existing until I brought a staple machine and attached all the Velcro back in place. The gauges on the water tanks never altered, so there were times we were left with no water. The slide out door for the cups and glasses never had a latch, so flew open a couple of times while driving. I have presented these problems to this company, it has now been two months but I feel no satisfactory solution has been provided, just keep being told it is under review. I am sure nothing has been improved since then. My advice, use another company like we will for future hires.

November 20, 2025
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Thank you for your feedback, and we’re sorry to hear about the issues you experienced during your rental.

While the vehicle was mechanically sound, we understand your concerns regarding its condition and fittings. As the motorhome was owned and maintained by the rental supplier, Autosleepers, all vehicle-related issues must be reviewed and addressed by them.

We can confirm that our team has followed up with Autosleepers multiple times and has escalated your feedback for investigation. Unfortunately, we are still awaiting the outcome of their review, which has delayed a final resolution.

We appreciate your patience and will provide further updates as soon as we receive confirmation from the supplier.

Rated 5 out of 5 stars

Iulia resolved my issue quickly

Iulia resolved my issue quickly. I was very impressed with the way she followed up and got back to me .

January 16, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Richard,

Thank you for your kind words! We're thrilled to hear that our team were able to resolve your issue and provide such great communication. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 5 out of 5 stars

Easy to use online

Easy to use online, requesting a quote was very easy. The staff wonderful & polite, very helpful answering questions then helping me to confirm the booking.

January 15, 2026
Motorhome Republic logo

Reply from Motorhome Republic

Hi Mary,

Thank you for your kind words! We're thrilled to hear that you found our booking process easy to navigate and you received such wonderful customer service from our team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 5 out of 5 stars

Thank you so much for helping me Lewis

Thank you so much for helping me Lewis! I booked twice but failed. You checked with provider and mentioned that motorhome is auto car, so this why I booked it immediately. I give 5 stars, if not you, I wont be able to travel with motorhome.

January 15, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Shujun Li,

Thank you for your kind words! We're thrilled to hear that Lewis was able to provide such great communication and help you make your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 1 out of 5 stars

HOLIDAY RUINED

The motorhome we hired (and paid for in full) was not there when we arrived in Auckland! Our whole holiday could have been completely ruined. We were left to find a replacement motorhome ourselves (after being stranded at Auckland airport for over 10 hours) and we yet to receive a refund from Motorhome Republic. VERY UNHAPPY :-(

December 29, 2025
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Melissa,

We’re sorry for the delay and for the impact this situation has had on your trip.

We’re currently in discussions with the rental provider and are treating this as a priority. We’ll contact you directly within 24–48 hours with an update on the refund.

Thank you for your patience.

Kind regards,
Shin

Rated 5 out of 5 stars

Prompt & efficient service

Prompt & efficient service and managed to respond to my questions that helped ease some confusion and anxiety around my booking that gave me enough time to plan for alternative work arounds. Great experience!

January 14, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Scott,

Thank you for your kind words! We're thrilled to hear that you received the help you needed to be able to ease your anxiety and have the booking process go smoothly. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Rated 5 out of 5 stars

Great and quick pre-booking assistance

What truly made it easy was the rapid back and forth emails with Andreia, the person who kept responding to my never-ending inquiry emails before the booking.
It made the difference and gave me a sense of trust.
The booking process is sooo simple.

January 13, 2026
Unprompted review
Motorhome Republic logo

Reply from Motorhome Republic

Hi Gina,

Thank you for your kind words! We're thrilled to hear that you received such wonderful service from our team member and you were able to make your booking with ease. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

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