Motorpoint Reviews 25,795

We were warmly greeted by Megan on arrival and after explaining our situation, she talked us through all of the options available to us. After failing to get the finance required, she quickly found... See more

Wide choice of cars available. Friendly & approachable staff. QR code on each vehicle to obtain full details; was able to save & compare. Offered fair price on exchange. Expected up-sell, but not ove... See more

Very smooth process from start to finish. No hard sell, given time to browse at our pace and then fully explained the options etc when we wanted more information. The whole process took 2 days from id... See more

Wide selection of vehicles available with many more offered that could be transported from other branches if needed. Staff members were very polite and knowledgeable when discussing various vehicle op... See more

From the first online contact to see a particular car I'd spotted online, James responded very quickly and helpfully. We were able to see the car and test drive it on the same day. Staff team were not... See more

Smooth, quick, knowledgable and flexible. Ibo served myself and my partner, within the week the car was delivered, fully inspected and he ensured we didn’t drive away in a liability! Heavily detai... See more

After reading Trustpilot reviews, I felt confident in the company. First impressions were great from the lovely showroom to the quality of cars. Best thing is there is no hard sell and staff membe... See more

Really impressed with how friendly, knowledgeable you guys where. Every colleague we spoke to in the Newport branch were amazing. Considering I only went into the showroom to look at ideas for my next... See more

I have bought many cars over the years and this was the most pleasurable stress free experience ever. Laura who sold us the car was amazing! Incredibly understanding and patiently waited for us whi... See more

Helena our sales person at Sheffield from the moment we walked in the door to picking our new car up was informative, friendly and helpful. She understood our requirements and showed us when in the... See more

We were allowed to browse without being pestered but staff were very helpful once we decided which car we wanted more details of. Chris Mortimer was very professional but friendly & made it a pleasa... See more

Motorpoint staff was extremely helpful in our requirements for our next vehicle. We quickly agreed my plan & found a suitable candidate within their forecourt. Everything else was quickly resolved an... See more

The cheapest in the country double the price difference if you find one similar. Buying a quality used car is only at Motorpoint. Customer service second to none a happy team to assist you with any qu... See more

I’ve bought many cars over the years, but I have to say buying the most recent from Motorpoint Newport offered one of the best buying experiences I’ve had. The process was well managed and relaxed, t... See more

Can’t fault our experience so far. We dealt with Callum who was extremely helpful, patient and professional. We were encouraged to look at a number of different cars and given plenty of time and space... See more

Staff aren’t interested. Typical ‘sales’ people. Rest of the staff are ignorant. We stood waiting at reception for a long time - nobody came over to see us. Then when we were leaving all staff ga... See more

Bought car under 3years old,15-000 miles on clock.Did 800miles put it in for service at Vauxhall dealer.outcome of service needed 1 new front tyre the other was just on legal limit recommended to chan... See more

No waffle, no extra hidden charges straight to the point of buying a vehicle. Just what you need when you are spending a good chunk of your hard earned cash. Would recommend Motorpoint if you what an... See more

Highly recommend from start to finish. Wish we’d gone straight to the Sheffield branch and saved ourselves so much time. Really professional, helpful and not pushy. Special mention to Cameron and Bran... See more

Saw a car on line I liked the look of, made an appointment to view, had a test drive, trade in was fairly reasonable so came away with new vehicle The experience was ok, quite a bit of waiting about... See more

Our salesperson Matthew was very helpful finding and explaining fully the cars we wished to view. Motorpoint don't put prices on their cars for sale, they use a QR code system which is not the best... See more

Spotless premises. Easy and convenient parking. We dealt mainly with Lewis Threlfall, who was professional, courteous, patient and knowledgeable throughout. We got a very fair trade-in for our old Gol... See more

Driving past Wednesday last on a trip looking for vehicle to replace Cooper Paceman 4x4 written off by insurance when only one corner suspension got damaged. Spotted a Mini Cooper stopped to check 4x4... See more

Visited the showroom following being in the area, looking for an Electric car. After not finding any that jumped out to us at the showroom, Marko found a great iX1 on the website for us. Got it sent d... See more

We came in to look at a car and were speedily assisted by a young man named Logan. He was incredibly helpful and personable. With a kind demeanour he answered all of our questions and reassured us of... See more

I brought a car from motorpoint and After a week I realised I'd made a mistake as I didn't like it. Corey and Russ was brilliant in helping me exchange it, it was very easy and straightforward and I p... See more

Spoke to a staff member by phone on Saturday morning and decided to put a reserve down and paid for car to be relocated. Further checking showed car would need its first service within a month and had... See more

My overall experience at Birtley Motorpoint was amazing, the staff were great and asked questions upon arrival then let me get on with looking (which is what I prefer compared to other places where st... See more

Great customer service from arriving. Thankfully no appointment required straight into reception area where we were introduced to salesman Liam, a quick chat answered all our questions and then lef... See more

Great salesman, never pushed once.very polite and knowledgeable. All staff endeavour to assist you in any way they can. Buying a car from motor point couldn't be easier. My experience was first class,... See more

Great customer service. I’m not particularly interested in cars so I like that you can browse online and arrange a pick up date. The trade in figure was slightly less than I expected but they were wil... See more

Wide selection of cars to choose from. Lovely and welcoming salesforce especially Hugh and Ayesha, no pressure or hard selling, arranged a test drive for us within 10 minutes on the day to head out im... See more

We’re given time to Look around and ask any questions at our leisure. The sales person we dealt with couldn’t have been more helpful and the experience from start to finish in purchasing our car was... See more

I went in with no expectations and was greeted by Keanan who made the experience hassle free, fun and informative. Great at his job and sorted everything I needed for my new car. Within one week I had... See more

No pressure when looking at vehicles. Enioluwami Ezekiel Omidiji made the whole trade-in/purchase process easy and stress free. Purchased our car on the Thursday and collected on the Friday. Chris Mo... See more

It was a nice and relaxed experience with lots of information given and help for a smooth visit and decisions made. The staff who dealt with us were extreme patient and didn’t make us feel pressured... See more

This is the second car I’ve purchased from motorpoint. I bought it through Kaylum at the Manchester store who was excellent at helping me drill down to the right car. I’d highly recommend him! I col... See more

Staff were so helpful. I was impressed with the cooperation among them in dealing with me as a customer. The layout of the cars on sale was really good and all under cover too. I was allowed to loo... See more

I sold my car with motorpoint sheffield. It was such pleasant experience with them. I got a very decent Value for my car, Usually other buyers knock out a terrible huge amount from the initial offer... See more