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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the platform as a source of information and support, particularly regarding parenting. Many find the discussions insightful, supportive, and even funny, highlighting the value of diverse viewpoints and the ability to discuss various topics. People value the sense of community and the opportunity to connect with others. However, some reviewers express concerns about customer service. Some consumers mention instances of bullying and personal attacks, with some feeling that moderation is inconsistent. A few reviewers report negative experiences with other users, noting that the platform is not always supportive.

Based on these reviews

Rated 4 out of 5 stars

I'm in my 17th year of Mumsnetting - it's part of my daily life. I don't wear Boden, however. The hive mind has helped me through some very difficult times and some trivial issues, has honed my... See more

Rated 4 out of 5 stars

I’ve been a member of Mumsnet for many years and, overall, I find it a great site. I’ve learnt so much during my time from other posters and have often found the discussions insightful and supportive... See more

Rated 4 out of 5 stars

The hive mind of Mumsnet is generally informative, supportive and funny. It’s a busy site so obviously sometimes people give some really nasty responses to posters genuinely looking for advice. I repo... See more

Rated 5 out of 5 stars

Full of useful advice, good laughs, supportive posters and one of the few places in the last decade where you could discuss women's rights without getting banned or piled on. There are little niggl... See more

Rated 5 out of 5 stars

Mumsnet remains the first place I go for online advice about everything from fridge freezers to insomnia cures to coaching tips to skincare. I am so grateful for the wisdom I have been able to access... See more

Rated 5 out of 5 stars

I love Mumsnet. It's a privilege to be able to call on a huge pool of wonderful women from across the world, and get advice on all sorts of topics. I've laughed and cried with MN over the years, and h... See more

Rated 1 out of 5 stars

paywall. all these sites followed a pattern. turn to 'bottom-bin' ads a few years back, lose revenue, erect a cookie paywall to circumvent privacy. TV isn't targeted, yet gives companies 4x ROI. why ?... See more

Company replied

Rated 5 out of 5 stars

Someone posted a nasty post that sneered at the people writing on a thread that was intended as a bit of a giggle. The thread was a 'what's the worst thing your teen kid has done?' and this humo... See more

Rated 1 out of 5 stars

The lack of moderation has emboldened the racist posters in a way that is really hard to stomach. A recent post about seeing someone say"They're like rats, it might help if we stop giving them everyth... See more

Company replied

Rated 5 out of 5 stars

Men, be aware! This forum is primarily for women, and men need to respect that. Don't go complaining if your reception isn't always friendly, but if you go on it with an attitude that you're there... See more

Rated 5 out of 5 stars

A large site, plenty of chat to join in with. The women on there are intelligent and feisty, caring and kind and there's nowhere better to discuss everything from current affairs to nappy cream. It's... See more

Rated 5 out of 5 stars

Mumsnet is an excellent site and is the most fantastic support for Mums at all stages of parenting. It is great that so many different views are aired and there is space for dissenting voices. After... See more

Rated 5 out of 5 stars

I have been on Mumsnet for over 10 years. Came for the nappies, stayed for the conversation which is way above most "social media" spaces. From Professionals to Stay at home mums, from Council esta... See more

Rated 5 out of 5 stars

I’ve been a member on Mumsnet for many years; since my children were toddlers (they are now all grown up). I came for the parenting advice and stayed for the witty, warm, fierce women I found th... See more

Rated 5 out of 5 stars

I usually just read Mumsnet and don't get involved with drama. Today I reported someone for the first time.The poster was just being snotty to a first time mum and I thought it unkind. Not a huge dea... See more

Rated 5 out of 5 stars

Really difficult to balance freedom of speech and yet keep MN a safe space in which people can discuss contentious issues. Often the most banal subject can become heated because of a few OP/PPs who do... See more

Rated 1 out of 5 stars

Here is yet another example of an account being disabled without any prior notice or explanation. It is certainly uneven moderating IMO and does the site no favours It seems that some members don'... See more

Rated 1 out of 5 stars

Absolutely horrendous experience and will never, ever use again. I had put up a post for the very first time regarding my sons speech delay, and wow... everyone is a doctor and has the ability to di... See more

Rated 1 out of 5 stars

Had my profile banned and seems like a bullying cesspit for people with real problems. Not everyone is articulate but the pile on and bullying is disgusting and then account is removed. Who removes... See more

Company replied

Rated 1 out of 5 stars

Can’t read a thread says I need to disable my adblocker. If you are going to force this then you must not benefit from good SEO with Google. I am googling to get advice on something I need t... See more

Rated 1 out of 5 stars

I joined Mumsnet while pregnant with my second child; I was in a bad state mentally and wanted some support from other mums. I was so wrong, comments from other “mums” made me cry for days. People hid... See more

Company replied

Rated 1 out of 5 stars

My traumatised daughter wanted guidance but received nasty attitude, she tried to delete her post but was told that ‘since others had taken time to reply, it’s not fair on them to delete’. Wow!.. orga... See more

Rated 1 out of 5 stars

Made the mistake of posting a thread in the wrong area and my goodness the floodgates opened! It seems a place for highly opinionated people & bullies to get their easy fix! Definitely not supportive... See more

Rated 1 out of 5 stars

In response to the reply of my review, so basically you are calling me the bully? I wished I had screenshot the whole lot, a little tip to all if you are being piled on by bullies to your general que... See more

Rated 1 out of 5 stars

I too have witnessed very questionable behaviour and moderation today. In my opinion, this is not a rare occurrence. In fact I have been on the receiving end of it myself. It may be t... See more

Company replied

Rated 5 out of 5 stars

I love Mumsnet; it is a great source of information on a huge range of topics, and I joined because I am in the process of becoming a foster carer. But I find I am delving into it many times... See more

Rated 5 out of 5 stars

Mumsnet has been a ballast for so many Mums who seek a place to have conversation on tricky topics. I don't always post, but I value the conversations that happen, even when I don't agree. We need m... See more

Rated 5 out of 5 stars

I posted as I was feeling very low. Having lost my Mum, Dad and Sister it hits you sometimes unexpectedly. The kindness towards me from strangers was something I'll never forget. Thank you and to Mum... See more

Rated 4 out of 5 stars

There are some mean and spiteful people on Mumsnet, who seem to delight in having a go at posters who are experiencing problems, rather than offering helpful advice. I'm quite sure that the helpful... See more

Rated 5 out of 5 stars

Fantastic site, has provided useful advice for years which has been enormously helpful to me, as well as many hours of reading and engaging in threads both light-hearted and serious. An invaluable sou... See more

Rated 5 out of 5 stars

What a community. A place I feel I can safely write and be authentic amongst users who support one another. So much helpful advice and content I trust. Those complaining seem to be users banned or... See more

Rated 5 out of 5 stars

I have always found Mumsnet to be a valuable source of information, advice and support for all aspects of parenting. It is an open minded site, and inclusive of views and opinions no matter who agrees... See more

Rated 5 out of 5 stars

I am a long-time user and occasionally need to report a post. MumsnetHQ doesn't always agree with me, but I feel like they always take reports seriously and address them quickly. Good job, MNHQ

Rated 5 out of 5 stars

Mumsnet (or Angry Birds as my husband calls it) has been part of my life since being pregnant with my first baby, who’s now 12. I don’t know what I’d have done without it to turn to when I was a... See more

Rated 1 out of 5 stars

Well, that's me never using mumsnet ever again. You can't use the site unless you sell your data to them, how despicable and slimy. I hope people do not support them, I think it's disgraceful.... See more

Company replied

Rated 5 out of 5 stars

I have been on Mumsnet roughly five years and love the wide subject matter. I now consider myself a Mumsnetter and I'm a male and learnt so much from the female perspective.


Company details

  1. Social Media Agency
  2. Media Company

Information provided by various external sources

Mumsnet makes parents' lives easier by pooling knowledge, advice and support on everything from conception to childbirth, from babies to teenagers. Join the discussion, from parenting to politics and all the juice in between.


Contact info

3.8

Great

TrustScore 4 out of 5

592 reviews

5-star
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1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Appalling censorship

I found it aggressive and unhelpful, particularly discussions when you express a minority opinion. I posted a polite, kind and sensitive opinion on a thread discussing a sensitive topic, but disagreeing with the majority. It was deleted by mumsnet. There was absolutely nothing rude, illegal, upsetting or offensive towards anyone or any group in my post and it did not contain any offensive words. Despite what they will claim, it was censored.

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Can’t imagine life without Mumsnet

Mumsnet (or Angry Birds as my husband calls it) has been part of my life since being pregnant with my first baby, who’s now 12. I don’t know what I’d have done without it to turn to when I was a new mum. And I still use it now my children are bigger. If I need to find out about something related to parenting I’ll quite often just google that thing with the word ‘Mumsnet’, and I know it will take me to a mine of useful stuff.
As with any social media site - there can be threads that turn feral, and there can be fake posters who undermine the ‘good faith’ aspect of the community, but I have found the moderators to be swift, intelligent, warm and pragmatic. The majority of users are kindly and helpful.
From a nuts and bolts point of view, adding reaction buttons has been a very positive development.
In summary, I’m so grateful that Mumsnet exists, and grateful to the founders for steering the good ship MN with wisdom and integrity through some very dicey times.
It has been a portal for so many laughs, so much support, the source of so much vital information - I can honestly say my life has been changed for the better in a number of ways because of what it has enabled.
So, five stars, would recommend.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent site

Full of useful advice, good laughs, supportive posters and one of the few places in the last decade where you could discuss women's rights without getting banned or piled on.

There are little niggles but considering I only use the free version I think it's really good. Just wish it had been around when I was younger, it would've made life so much easier.

January 4, 2026
Unprompted review
Rated 4 out of 5 stars

I’m satisfied with this

I’m satisfied with this, although I think Mumsnet could’ve been swifter.
And I must note that this man was truly vile.
I’ve had comments deleted for far less.
I don’t know what this man was after, but I hope he receives a lifetime ban.

December 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Mumsnet so interesting.


I have been on Mumsnet roughly five years and love the wide subject matter.
I now consider myself a Mumsnetter and I'm a male and learnt so much from the female perspective.

December 19, 2025
Unprompted review
Rated 4 out of 5 stars

Mumsnet member for years

I’ve been a member of Mumsnet for many years and, overall, I find it a great site. I’ve learnt so much during my time from other posters and have often found the discussions insightful and supportive. AIBU can be tough at times, but the moderators are generally quick to step in and deal with posts that break the guidelines.

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Love Mumsnet!

Love Mumsnet and the moderators are great - really quick response to my request to amend my post - much appreciated ☺️

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Awful place came on ere for support and…

Awful place came on ere for support and advice and had couple of people hating on me but also a person who claims to be a benefits advicer mocking me and my partner for claiming benefits and on disability benefits and judging what im asking for advice on then turning it on me saying I threated her when thats not true awful please I would advise anybody not to use this site for advice if u claim benefits

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Mumsnet is great

I don't report posts often, but today's was egregious and they zapped it immediately. I think they do an amazing job at their goal of light-handed moderation and the site is just wonderful.

November 29, 2025
Unprompted review
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Rated 5 out of 5 stars

I posted as I was feeling very low.

I posted as I was feeling very low. Having lost my Mum, Dad and Sister it hits you sometimes unexpectedly. The kindness towards me from strangers was something I'll never forget. Thank you and to Mumsnet.

November 22, 2025
Unprompted review
Rated 4 out of 5 stars

I log in every day …

I log in every day and pick and choose what appeals. A couple of times I've pointed stuff out to 'Admin' that might need looking at and the response has been speedy and fair. Well done!

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

So much feels very fake

I’ve come to believe that MN are posting to create their own controversies for clicks. Either that, or they have special rules for certain unpleasant posters who can be seen to have been deleted or moderated 3+ times in a day but are never banned or even suspended, while others are permanently disappeared by mods for no given reason or a completely illogical one.

They’ve admitted in the past to creating threads and posting themselves, so it stands to reason that the posters being deleted constantly but never banned are just internal people doing their jobs of creating engagement.

November 11, 2025
Unprompted review
Mumsnet logo

Reply from Mumsnet

Hi there,
That’s not the case. Mumsnet doesn’t post threads or comments under fake accounts and we don’t have internal posters posing as users. All posts you see are from real members of the community (unless clearly marked as an MNHQ post). In truth, there are thousands of posts written on Mumsnet every day and so we don't need to create our own!

Moderation decisions vary depending on context and severity. Sometimes a post is deleted but the poster isn’t banned because the issue can be resolved with a warning; in other cases, a user might be suspended straight away. We also don’t discuss individual moderation publicly for privacy reasons, which can make things look inconsistent from the outside, but the same standards apply to everyone.

If you’d like to flag a specific example or ask for clarification, you can always email contactus@mumsnet.com and we’ll explain what’s happened as far as we can.

Rated 4 out of 5 stars

"Mean girls in Boden dresses" - I love 'em!

I'm in my 17th year of Mumsnetting - it's part of my daily life. I don't wear Boden, however. The hive mind has helped me through some very difficult times and some trivial issues, has honed my thinking on many serious matters, is almost as witty as it's exasperating, and teaches me something every day.

I think Mumsnet's infamous humour has been stymied by an influx of intolerant users, most of whom seem rather thick. The site's user-led moderation works well on the whole, but does make it vulnerable to angry people reporting everything they dislike for deletion. MN's unique in having a predominantly female membership with strong opinions and a relatively high level of education. Some people find this hard to stomach!

As MNers frequently remind newcomers, the internet's heaving with places you can go for soothing validation. If this is what you're looking for, go find it. But if you want to learn something, stick around.
💜💚 MN.

November 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Very responsive to reported content

Mumsnet has been my go to forum for many years. Long may it last! You can find a lot of wisdom and honest reviews in threads by users. As in life you find there are plenty of users you won't agree with, but such is life.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Mean Girls in Boden dresses

This website is predominantly frequented by bored wealthy women who express sneering, negative opinions about refugees, asylum seekers, benefit recipients, and all but the most perfect parents. Teachers and nurses, in particular, should avoid visiting this site, as repeated exposure to exaggerated complaints about minor classroom issues or the state of the NHS can be detrimental to mental wellbeing. There are constant arguments about the importance of private education and woe betide anyone who falls on hard times, because they will be told they should never have had children. Essentially, it is a nest of vipers with a small minority of kind commenters.

October 14, 2025
Unprompted review

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