Verified
Good deals, big selection of supplements, protein, and clothes! Keep coming back. Love Myprotein as a vegan!
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See what reviewers are saying
Verified
Using MyProtein products for over a year now. Their deals if you can catch are AMAZING with almost cheaper then bottle of water. Happy with everything I have bought from them. Besides, as they are... See more
Company replied
Returned my order 14 days ago, they recived it 12 days ago, still haven't got my money back. even though it says 3-5 bank days on their website. I've several times tried to contacted them, every time... See more
Company replied
Verified
It arrives quickly, tastes like shit but that just how protein powder is. Don’t take smooth chocolate. Take natural chocolate instead. Tastes like Nesquick powder chocolate milk. No complaint on the c... See more
Company replied
Company details
Written by the company
Myprotein er verdens største online brand inden for kosttilskud og træningstøj. Vi har branchen største sortiment og produktionsfaciliteter, samt kvalitetskrav som ingen kan matche. For at sikre den absolut bedste kvalitet tester vi blandt andet alle produkter med 2 FT-NIR (Near Infra Red) maskiner, har E-tunger og næser for at sikre at smag, konsistens, kvalitet og aroma altid er den samme, samt samarbejder med “The British Retail Consortium”, der har certificeret Myprotein og givet os en AA Grade for fødevaresikkerhed. Vi har altid vores kunders tilfredshed som første prioritet og ønsker at tilbyde bedste værdi for pengene, hvorfor din mening og feedback er meget vigtig for os.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
- 0044 161 8131487
- myprotein.dk
3.9
Great
6K reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Verified
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Verified
Affordable, big selection
Good deals, big selection of supplements, protein, and clothes! Keep coming back. Love Myprotein as a vegan!
January 30, 2026
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Verified
It arrives quickly
It arrives quickly, tastes like shit but that just how protein powder is. Don’t take smooth chocolate. Take natural chocolate instead. Tastes like Nesquick powder chocolate milk. No complaint on the creatine, it’s good.
October 23, 2025
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I paid for express shipment
I paid for express shipment. Still no shipping after 3 days. Just a email that they are “investigating” the problem. What a joke
December 27, 2025
Unprompted review
Reply from Myprotein.dk
Hello DD,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Verified
Reply from Myprotein.dk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Verified
Happy with MyProtein products for over a year now
Using MyProtein products for over a year now. Their deals if you can catch are AMAZING with almost cheaper then bottle of water.
Happy with everything I have bought from them.
Besides, as they are official sponsor of Williams F1 team grows greater trust in their product.
November 11, 2025
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Verified
Poor customer service
I made an error in the order of this product and requested that you amend the order to correct it within 5 minutes of placing the order. Despite this you told me that you cannot amend the order ‘because you have already dispatched it’. This I don’t accept given that the order was amended immediately. Really poor service. Won’t order from you in future.
Update: Response to your reply below:
You haven't 'resolved' anything. You have simply comfirmed that you won't amend or cancel an order once it has been placed 'due to this entering the dispatch process'. The only option is to wait until the order is delivered and then have the hassle of returning it - at my own expense. In what way is this a 'resolution'? As stated, I contacted you within five minutes of placing the order and the order was placed late at night. There is no way it had 'entered the dispatch process' at the time I requested amendment. It is simply really poor customer service.
December 2, 2025
Reply from Myprotein.dk
Hello Ian,
Thank you for taking time to leave your review.
I apologise you have faced issues with the order, I have now looked into this further for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Verified
Great products and great service
You get what you pay for - great products and service. Highly recommended.
November 29, 2025
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
On 23/09/2025 i paid 472 DKK for 2,5kg…
On 23/09/2025 i paid 472 DKK for 2,5kg of Impact Whey Protein - 2.5kg - Chokolade Karamel, today 26/11 when BW campaign runs i can buy same for 551 DKK.
Did you inflated the price so discounts look better?! This is very bad...
November 26, 2025
Unprompted review
Reply from Myprotein.dk
Hello Juraj,
Thank you for taking time to leave your review.
I apologise you have faced issues with the price on site, I have now looked into this and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Verified
Reply from Myprotein.dk
Hello Anshul,
We regret the confusion that has been caused here. Thanks for your feedback, a message has been sent to your account to explain how to do this.
Kind regards,
Liam
Terrible customer service
Ordered some MyProtein products for home delivery and it was sent to another address. When raising this to customer services they said I selected it to be sent to the other address. After challenging them on this and providing proof of my order for home delivery, they changed their story very quickly and blamed the courier. In addition to missrepresenting the situation, they never took any accountability or made any effort to find a solution. A real take it or leave it approach. Having been a MyProtein customer for some time, Im deeply dissapointed about the lack of transparency and also the lack of support.
October 29, 2025
Unprompted review
Reply from Myprotein.dk
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Verified
Reply from Myprotein.dk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Verified
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Verified
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Terrible customer service – broken product and no responsibility taken
Me and my boyfriend received a damaged parcel with protein powder full of clumps and with a strange, unpleasant taste. We immediately contacted customer service, provided clear photos of the parcel and the product, and asked for a proper solution. Instead of taking responsibility, we were told there is “no problem” with the product.
We even offered to return the item so they could check it themselves, but they completely ignored us. Finally, they closed our case without any real follow-up. This is absolutely unacceptable.
We just wasted 500 DKK on a protein powder that cannot be used. No refund, no replacement, not even proper communication. This company clearly does not care about product quality or their customers. We will never buy from them again, and we strongly advise others to stay away.
August 1, 2025
Unprompted review
Reply from Myprotein.dk
Hi Mimmi,
Thank you for taking the time to leave your review.
We are sorry to hear you weren't happy with the resolution provided by one of our teams.
Can you please respond to the request sent to you via your TrustPilot account so we can assist and look further into this?
Kind Regards,
Stephen
Home delivery failures & horrible customer service
Repeated false marketing misrepresents product delivery. The order's selected (paid) option is delivery to the home address, as listed in receipt/dispatch confirmation email, and on misleading MP site :
'The package will be delivered to your address and it is possible to track the package.'
Contrary to the above, PostNord informs, MP never designates it as a 'home delivery'. Instead of residential delivery, yet again:
'The sender has sent the package to a parcel shop or parcel box.'
Erroneous delivery method is never corrected, and dismal customer service never responds to complaints. Save yourselves the headaches and avoid!
August 1, 2025
Unprompted review
Reply from Myprotein.dk
Hi Bart,
We appreciate you bringing this delivery issue to our attention. We are sorry that the order was not delivered to your home as expected and that customer service was unresponsive.
I have now resolved the issue for you and sent a message with all the details.
Best regards,
Natalia
Good products for cheap price.
Good products for cheap price.
Reading reviews I expected problems with delivery or something related to that, but my products arrived earlier than expected, within just 3 days. And everything ordered arrived.
Only minus was the state of the package box, it was completely destroyed, but I would assume that is PostNords doing, rather than myprotein.
All in al quality products for bargain price.
June 28, 2025
Unprompted review
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Verified
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Verified
Poor order experience
Poor order experience
Website claims 45% discount for new customers, but as you add products that discount goes down. The "recruitment" functionality straight up doesn't work at all. All in all a very frustrating experience.
May 25, 2025
Reply from Myprotein.dk
Hello,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Great customer service and fast resolution!
There was an issue with my first delivery – the package was damaged and the product was leaking. I contacted customer service, and they responded quickly and professionally. They sent me a replacement right away, and it arrived in perfect condition.
Really impressed with how they handled the situation. Thank you!
May 11, 2025
Unprompted review
Reply from Myprotein.dk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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