Naturitas Reviews 7,828

Great quality of products and good prices, sometimes with good sales deals. However, terrible delivery service from GLS, every time! If you order a package that is heavy (few litres of milk) they will... See more

Placed an order on 2nd July. Order says sent on website, tracking link doesn't work on courier website, nothing arrived, impossible to contact. I have placed orders for years with these guys. It'... See more

They used to be good, now they are run by AI and not shipping the orders!!! I had two orders that wouldn’t get shipped, then one did, but suffered damage and was never delivered. The good thing is t... See more

Online orders are messy. They allow you to checkout and pay for items which turn out to be out of stock. Only to be notified two days later that the items aren't available. They process the refund qui... See more

I have bought from this shop several times and always had a good experience. The orders were shipped in less than 2 days. I didn't have yet to contact their support.

I have ordered many times products from Naturitas and they have always arrived safely and well packed. Also very fast delivery. So I am happy .

AGAIN, didn't SEUR deliver.  Why do Naturitas choose such a bad delivery company?? I still haven't got my parcel, I don't even know where it is. They had a lame excuse that they can't... See more

Everything went smoothly two or three times I've made an order with them (except the fact the ingredients list not always coincides) until now then I stumbled upon an item I'd order and leaved a revie... See more

Ordered from them and set delivery address to Canada Post's PO box. They sent me an email that the address I provided is invalid and I should send them the correct one or they will cancel the orde... See more

Very good shopping experience, I have been shopping in this store, I like their products very much. I will always buy again in the future.

Such a shame, I used to order from this website numerous times. Recently, my order did not arrive (way past the delivery deadline). Check the website and I saw my initial order was cancelled (whic... See more

My order was delivered to a different pick up point without asking me beforehand if it would be convenient. It was a heavy box and I had to carry it a long way home.

Good quality product to a competitive market's price. Got my package delivered 5 days earlier than expected. Earned points in Naturitas loyalty program. can definitely recommend.

This is a great shop. Has a large variety of nutritional products that you can find anywhere in Spain. Good prices!

Good products, reasonable prices for health foods, fast delivery, well-packed.

Do not buy from this company. Basically I had the same experience that all the other customers have already mentioned: - order delayed by weeks without any updates by Naturitas - more than 50%... See more

Unresponsive and unprofessional company, who doesn't even issue the legally required invoices when you purchase as a business expense. They only have a Google Typeform contact page, which clearly goes... See more

I made an order 23 September all appeared to be OK - a few days later Naturitas emailed to say the order had been cancelled - they did not give an explanation They had reccived payments. Naturitas... See more

I had a similar experience to what everyone else is saying. I placed an order and got tracking information. Days later and the UPS website said they were still awaiting the package from Naturitas. Con... See more

Delivery is 2 weeks late. No help from Naturitas. Only a bot on the Whatapp. Waiting to hear (3 days) after writing. No help - worst customer service. Frustrated I don't have my order. Update..now 2... See more

Place an order with this joint at your peril. Loaded an order in the panier. It disappeared. Loaded it again. Placed the order for 1. Both orders went through. immediately tried canceling. No way... See more

I placed an order over a month ago (Nov. 24th to be exact). Tracking information does not update just states shipped. I have contacted the company three times via email and through their website as th... See more

I ordered (3) vials of face serum and received only (1). After submitting two email requests for resolution, I have only received an auto generated acknowledgement that my emails were receiv... See more

Terrible. Cancelled the large item in my order and sent remainder without consent so I’m paying large shipping on a small box of tea bags and they were only added since I was already placing a large... See more

Cumbersome on line ordering process in UK. Received email in Spanish. Still waiting for delivery a week after order with no indication of when I will receive products. Sent email asking what the probl... See more

Online Shop parses wrong data for recipient, thus the package can't be collected and has to be returned. I appreciate that you operate across countries, but you should do your howework and gather th... See more

Placed an order on July 4. Today it’s the 11th and still no sign of anything. We need this specific ingredient for our business. Contacted support on the 7th. But no response whatsoever. Our busines... See more

Order took 5x full working days to deliver once it was declared as sent ... Tracking not possible. So far so good. Once it arrived (I ordered 6x different chocolates). I sampled all 6 of... See more

I made an order late September and payment was accepted. Naturitas cancelled the order and reordered, cancelled the points and charged more. Two almost identical orders were delivered there was a m... See more

The worst experience in my life. Have been waiting a month to get my package and customer services don’t really care. I have contacted them via email, via WhatsApp and they are always saying the same... See more

I have been buying diabetic chocolate for my mum from this site from well over a year now. This time, 25 bars arrived completely spoiled; dull, with pale patches, and darker splodges. It al... See more

Bought a box of 12 bottles of Pomegranate juice. Got an email saying I could pick it up at the delivery point I had previously selected. In that delivery point they told me that the package had not be... See more

Worse experience ever. Placed an order a month and a half ago. Paid$120. The tracking says label created all this time and doesnt change, no tracking info is available. I contacted the company and req... See more

The worst online shopping experience I have ever had. Not only have they been delayed and it has not arrived yet, also if courier says it is returned without informing me. In addition to the 96 eu... See more

My experience with Naturitas over the past few months has been terrible. After several purchases, I’ve come to feel that buying from Naturitas is a gamble. My most recent orders didn’t arrive,... See more

My order is late and contacting them is infuriating... I reply to the order confirmation email and they create a ticket but then say you have to use their contact form so I do. Then they reply but you... See more

Don't order anything from this website! I ordered some products for the first time in May 2025, and the package arrived broken and leaking so I sent it back. In my second attempt in June the 2nd, I pl... See more

I have ordered a brestpump from Naturitas which was not cheap, this happened on July,11. Item was prepayed, order confirmed by email on the same date. 3 weeks later they send me an email and money ba... See more

Allergic reaction! I ordered a creme with tepezcohuite from Naturitas. When I applied the creme on my skin, small red bumbs appeared on my skin. I have not a sensitive skin. I have used many products... See more

The order was delivered an entire week late with hardly any communication. What's more, Naturitas did not inform the delivery company they hired that the order was more than 10Kg. I was not informed t... See more

I bought three boxes of collagen from Naturitas and wanted to return them. The product was described as marine collagen, but it smelled and tasted awful. After contacting the manufacturer dire... See more