Terrific customer service. I bought a bed a while ago, and it has forfilled my expectations. The counselling when choosing the bed was also excellent. Later i had another issue, where i myself broke s... See more
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See what reviewers are saying
Thanks to Mr. Sebastian, we chose the right bed. He helped me in an extremely pleasant and professional way. I would also like to mention that Mr. Rasmus and Mr. Sebastian are very patient, helpful,... See more
Company replied
My experience with Nordic Dream was top notch! From the initial changes I needed to make with to order and the subsequent communication, everything was handled quickly and kindly. The bed itself is wo... See more
Company replied
We've had our Nordic dream bed for over 3 years now and still love it. Having the independent remote elevation is absolutely amazing, I can move my side without my husband waking up. Everything still... See more
Company replied
Company details
About Nordic Dream
Written by the company
Skandinavisk luksus til din nattesøvn
- 💬 Personlig rådgivning: Vores sengerådgivere sidder klar alle dage fra 9-23.
- ⭐ 4.9 på Trustpilot: Service og søvnoplevelser i verdensklasse.
- 🛠️ Skandinavisk design: Senge skabt med kærlighed til det gode håndværk.
- 🔄 100 dages tryghedsgaranti: Det vigtigste for os er, at du er glad og sover godt.
Hos Nordic Dream brænder vi for at skabe den perfekte nattesøvn. Vi forener luksuriøs komfort, elegant skandinavisk design og solidt håndværk, så du kan vågne veludhvilet hver dag. Inspireret af Nordens rå og smukke natur udvælger vi kun de bedste materialer for at sikre kvalitet i særklasse.
Vores rejse
Nordic Dream er Danmarks hurtigst voksende online sengeforhandler. Siden 2019 har vi haft én mission: At give vores kunder eksklusive senge til skarpe priser – med en service, der overgår forventningerne.
Vores eventyr har allerede ført os til Norge, og i 2023 var vi blandt de 5 finalister til e-handelsprisen. Vi glæder os til at fortsætte med at give endnu flere kunder en god nattesøvn.
Vores koncept
Vi har skåret alle fordyrende mellemled væk, så du får luksus til en fair pris. Vores senge er håndlavet af erfarne skandinaviske håndværkere og leveres direkte til din dør.
Gør din seng personlig – skræddersy den præcis efter dine ønsker. Vi tilbyder 100 dages prøveperiode, så du trygt kan finde den perfekte komfort. Hvis sengen ikke lever op til dine forventninger, kan du nemt ombytte fastheden eller returnere den gratis.
Hos Nordic Dream er en seng ikke bare en seng – det er en investering i bedre søvn og velvære.
Vores mission
Written by the company
- Lars Hansen, Direktør
100 dages tryghedsgaranti
5 minutter er ikke nok
Det er ikke nok at prøve en seng i 5 minutter hos en sengeforhandler. Vi anbefaler, at du som minimum skal prøvesove den i 14 dage for at sikre, at det er den helt rette for dig. Vi står 100% inde for kvaliteten af vores senge og vi skræddersy sengen præcis efter dine behov, så du f.eks. er sikret den rette fasthed af madrassen.
Contact info
Mjølnersvej 18, 8230, Åbyhøj, Denmark
- 71 96 96 22
- [email protected]
- nordicdream.dk
Winter Sale
4.9
Excellent
4K reviews
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrific customer service
Terrific customer service. I bought a bed a while ago, and it has forfilled my expectations. The counselling when choosing the bed was also excellent. Later i had another issue, where i myself broke something on the bed while moving apartement. But i wrote to the customer service and they quickly helped me fix my problem. I can only give Nordic Dream my biggest recommendations.
February 5, 2026
Unprompted review
Reply from Nordic Dream
Dear Mads
Thank you so much for your review 😊 We’re really happy to hear that your bed has lived up to your expectations, and that the counselling and guidance when choosing it was excellent.
It also means a lot that you experienced quick and helpful support when you later had an issue, even if it happened during a move. We always do our best to find a good solution when something unexpected comes up 🙌
Thank you for your biggest recommendations, we truly appreciate it!
Best regards
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Thanks to Mr. Rasmus and Mr. Sebastian
Thanks to Mr. Sebastian, we chose the right bed. He helped me in an extremely pleasant and professional way. I would also like to mention that Mr. Rasmus and Mr. Sebastian are very patient, helpful, and professional individuals. The combination of Mr. Rasmus, Mr. Sebastian, and the Nordic Dream company truly makes your dream come true.
P.S. We have not yet received the bed, so a follow-up review will be posted after delivery. 🍀 ❤️
January 30, 2026
Unprompted review
Reply from Nordic Dream
Dear customer 😊
Thank you so much for your wonderful review. It truly means a lot to hear that I helped you choose the right bed in such a pleasant and professional way, and that both Rasmus and I have been patient, helpful, and supportive throughout your journey ❤️🍀
We are really happy you felt confident in your choice, and we are looking forward to delivering your new bed. We also truly appreciate your note, and we will be excited to hear your thoughts once you have received it and had the chance to try it out 🤩
With kind regards
Sebastian, bed advisor
Nordic Dream
Mail: [email protected]
Tlf: 67 79 20 92
Top tier service and product!
My experience with Nordic Dream was top notch! From the initial changes I needed to make with to order and the subsequent communication, everything was handled quickly and kindly. The bed itself is wonderful. I travel a lot for work and I am more satisfied in my own bed now than many luxury hotels I've stayed at. Would highly recommend you put your trust in Nordic Dream for your next bed!
December 22, 2025
Unprompted review
Reply from Nordic Dream
Dear Greg 😊
Thank you so much for your amazing review! It truly means a lot to hear that your whole experience with Nordic Dream was top notch, and that the order changes and communication along the way were handled quickly and kindly 🙏
We are especially happy to hear how much you love the bed. The fact that you travel a lot and still feel more satisfied sleeping in your own bed than in many luxury hotels is a huge compliment 😍
Thank you for the warm recommendation and for placing your trust in Nordic Dream. Wishing you many wonderful nights of great sleep ahead!
Best regards
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Five stars but deserves a sixth ⭐️
This has been such a tremendous experience all around. The service level is extremely high. Everyone was so kind, exceptionally helpful and gave me the best guidance when it came to choosing fastness of the madress. Delivery was fast and very professional. Not to mention the bed. The quality is super high and the support and comfort is amazing. My bedroom feels like a luxury hotel.
I can highly recommend Nordic Dream if you want the best expertise.
December 20, 2025
Unprompted review
Reply from Nordic Dream
Kære Annette 😊
Tusind tak for din fantastiske anmeldelse. Det gør os virkelig glade at høre, at du har haft en så god oplevelse hele vejen igennem, både med rådgivningen, servicen og den hurtige, professionelle levering. At dit soveværelse nu føles som et luksushotel, det er simpelthen den bedste kompliment vi kan få! 🛏️✨
Tak fordi du anbefaler Nordic Dream, det betyder meget for os. Vi ønsker dig masser af dejlige nætter med perfekt støtte og komfort.
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Good service
December 16, 2025
Unprompted review
Reply from Nordic Dream
Kære Nils 😊
Tusind tak for din anmeldelse. Det glæder os meget at høre, at du har oplevet god service. Det betyder meget for os, at vores kunder føler sig godt taget hånd om 🙏
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
God suport
Super god og venlig suport og klar til at give god rådgivning i telefonen :)
Kan anbefale!
December 1, 2025
Unprompted review
Reply from Nordic Dream
Kære Vitus
Tusind tak for din venlige anmeldelse. Det gør mig rigtig glad at høre, at du oplevede god og imødekommende support, og at rådgivningen over telefonen var hjælpsom og klar 😊
Tak fordi du vil anbefale os. Det betyder alverden.
Du er altid velkommen til at ringe igen hvis du får brug for mere hjælp.
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Dedicated service that met my needs in…
Dedicated service that met my needs in the best possible way. The bed is very comfortable and beautiful.
November 5, 2025
Unprompted review
Reply from Nordic Dream
Dear Rasmus
Thank you so much for your kind review, it truly means a lot to us 😊
I am very glad to hear that you felt the service was dedicated and tailored to your needs. That is exactly the experience we always hope to give our customers.
It is wonderful to know that you are happy with your new bed, both in terms of comfort and appearance. A beautiful and comfortable bed makes a big difference in everyday life, so your words really make us smile.
If you ever need help or have questions in the future, you are always welcome to reach out.
Warm regards
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
3 years later and we still love it
We've had our Nordic dream bed for over 3 years now and still love it. Having the independent remote elevation is absolutely amazing, I can move my side without my husband waking up. Everything still works and the quality is top even the sheets. The team is helpful and even ended up getting us the bed in half the usual delivery time as we were moving and needed it sooner.
Definitely recommend.
October 23, 2025
Unprompted review
Reply from Nordic Dream
Dear Louré
Thank you so much for your wonderful review 🌟 It’s fantastic to hear that, even after three years, you still love your Nordic Dream bed! We’re so happy that the remote elevation has made such a difference for you and that the quality has held up beautifully over time.
It also means a lot to hear that our team could help you get your bed earlier than expected when you were moving. We always do our best to make things as smooth and stress-free as possible for our customers 💙
Thank you for your kind recommendation and for taking the time to share your experience. Wishing you and your husband many more years of great sleep and comfort 😴✨
Kind regards
Sebastian, sleep advisor
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Very good service
I had a very good experience purchasing my new bed with Nordi Dream, Sebastian and Peter were very helpful and attentive to all of my enquiries. Looking forward to trying the bed out when it arrives.
October 11, 2025
Unprompted review
Reply from Nordic Dream
Dear James
Thank you so much for your kind words and for taking the time to share your experience 😊 We're thrilled to hear that both Peter and I were able to assist you so well and made the process smooth and pleasant.
It's wonderful to know you're looking forward to your new bed — we truly hope it exceeds your expectations and brings you many nights of restful sleep 💤 If you have any questions once it arrives, don’t hesitate to reach out. We're always here to help!
Warm regards
Sebastian, Sleep Advisor
Nordic Dream
Email: [email protected]
Phone: +45 71 96 96 22
Verified
Reply from Nordic Dream
Dear Stephanie
Thank you so much for your lovely review! We're thrilled to hear that you're enjoying your new bed, and that the comfort and storage solution have made a great impression on you 🛏️✨
It's wonderful to know that the bed is living up to your expectations. If there's anything you need down the road, whether it's questions or advice, we're always here and happy to help.
Enjoy many restful nights ahead!
Best regards
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Excellent service - high quality
Dedicated service securing my needs in the best possible way. Very comfortable and beautiful bed.
August 16, 2025
Unprompted review
Reply from Nordic Dream
Kære Ingvild
Tusind tak for din skønne anmeldelse! Det glæder os rigtig meget at høre, at du har oplevet en dedikeret service og føler, at vi har imødekommet dine behov på bedste vis 😊 Det betyder meget for os, at du både er glad for servicen og nyder din nye seng – både komforten og det æstetiske tæller jo i soveværelset 💫
Skulle du få brug for noget fremover, er du altid hjertelig velkommen til at kontakte os!
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Really nice customer service
Really nice customer service
from Peter! He was really helpful. We have ordered our bed now and eagerly waiting for it.
June 5, 2025
Unprompted review
Reply from Nordic Dream
Kære Paula
Tusind tak for din søde anmeldelse! Hvor er det dejligt at høre, at Peter har givet dig en god oplevelse og været hjælpsom i hele processen 😊 Det betyder meget for os, at du føler dig godt guidet og taget hånd om – især når det gælder noget så vigtigt som en ny seng.
Vi håber, at ventetiden ikke bliver alt for lang, og at du snart kan nyde din nye seng og en fantastisk nattesøvn 💤 Hvis der skulle opstå spørgsmål undervejs, er du selvfølgelig altid velkommen til at tage fat i os.
Tak fordi du valgte Nordic Dream!
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Excellent customer service!
We heard great things about Nordic Dream and decided to order a bed. One mattress was a bit too soft, so we reached out to customer service during the 100-day trial. We experienced some excellent service from Marius who responded quickly and helped us exchange it with no fuss. Excellent service — highly recommended!
May 21, 2025
Unprompted review
Reply from Nordic Dream
Kære Ben
Tusind tak for din flotte anmeldelse og for at dele jeres oplevelse med os! 😊 Det glæder os rigtig meget at høre, at I valgte Nordic Dream på baggrund af positive anbefalinger – og at vi har levet op til forventningerne.
Det er helt naturligt, at det kan tage lidt tid at finde den helt rette fasthed, og derfor er vi ekstra glade for, at I gjorde brug af vores 100 dages prøveperiode. Hvor er det dejligt at høre, at Marius har taget godt hånd om jer og sørget for en hurtig og problemfri ombytning 🙌
Tusind tak for de pæne ord og for jeres anbefaling – det betyder alverden for os 💙
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Amazing Experience
Amazing Experience, Marius from the customer support have helped me change the Leg length of my bed in no-time and now I will be able to EASILY use the robot vacuum under my bed. What a game-changer!
May 23, 2025
Unprompted review
Reply from Nordic Dream
Kære Vitalija
Tusind tak for din fantastiske anmeldelse! Det er skønt at høre, at du har haft en god oplevelse, og at Marius kunne hjælpe dig hurtigt med at skifte benene på din seng – så skønt, at robotstøvsugeren nu kan komme til uden problemer! 😄 Det er netop de små tilpasninger, der kan gøre en stor forskel i hverdagen, og vi er glade for at kunne bidrage til det.
Vi står altid klar, hvis du har brug for mere hjælp – og vi håber, du får masser af komfort og praktisk glæde af din seng!
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
We highly recommend Nordic Dream
We highly recommend Nordic Dream. The beds are great and service is the highest standard.
We have had our Nordic Dream beds for almost 2 years, when an issue with some springs in one of the beds came up.
The service was absolutely top tier. There was no back and forth about our claim. They saw the issue from the pictures I sent and without hesitation, Nordic Dream sent us a new bed. Free of charge. Five stars, no doubt
April 24, 2025
Unprompted review
Reply from Nordic Dream
Kære Jesper
Tusind tak for din fantastiske anmeldelse og for at tage dig tid til at dele jeres oplevelse 🙏 Det betyder virkelig meget for os at høre, at I stadig er glade for jeres Nordic Dream senge – selv efter næsten to års brug! Det er netop den holdbarhed og komfort, vi stræber efter 💙
Vi er også enormt glade for, at du fremhæver vores service. Vi mener, at reklamationer skal være nemme og problemfri – så det glæder os virkelig at høre, at du oplevede netop dét. Tak fordi du sendte billederne og gjorde det muligt for os at hjælpe hurtigt og effektivt 💪
Vi håber, at den nye seng allerede fungere fantastisk – og vi står selvfølgelig altid klar, hvis der skulle opstå noget i fremtiden 🌙✨
Endnu engang tusind tak for dine flotte ord og anbefaling – det giver os så meget glæde og motivation!
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Great combo of quality products and customer service
We had a wonderful experience ordering our new bed from Nordic Dream. At 21:30 in the evening, their customer chat was manned and we got really good answers to all our questions. When we hesitated a little, they threw in a small discount and two sets of bed sheets, and the follow-up on e-mail has been great! This company has a great combo of quality products and customer service!
March 27, 2025
Unprompted review
Reply from Nordic Dream
Kære Jens
Tusind tak for din skønne anmeldelse – hvor er det dejligt at høre, at I har haft en så god oplevelse med os! 🙏 At kunne hjælpe jer helt ned i de sene aftentimer er noget, vi prioriterer højt – det er nemlig vigtigt for os, at man kan få svar på sine spørgsmål, når det passer én bedst 😊
Det lyder som om, I fik både en god handel og en god oplevelse, og vi er glade for at høre, at I har følt jer taget godt imod – både i chatten og efterfølgende via mail 💙 Vi ønsker jer mange nætter med fantastisk søvn i jeres nye seng – og skulle I få brug for os igen, står vi altid klar.
Tak fordi I valgte Nordic Dream! 🌙✨
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
High quality bed
We are so in love with our new bed from Nordic Dream! This is really high-quality Danish furniture and investing in a bed from Nordic Dream is investing in life-quality and good night sleep!
It’s so beautiful too, giving our bedroom that luxury feeling!
March 1, 2025
Unprompted review
Reply from Nordic Dream
Kære Marte
Hvor er det bare en fornøjelse at læse din skønne anmeldelse – tusind tak for de fine ord! 😍 Det gør os utrolig glade at høre, at I er så forelskede i jeres nye seng, og at den både bidrager til bedre søvn og giver jeres soveværelse et strejf af luksus ✨🛏️
Vi tror fuldt og fast på, at en god seng er en investering i livskvalitet – og det varmer at høre, at I mærker forskellen. Vores senge er udviklet med kærlighed til både komfort og design, og det er skønt at høre, at det skinner igennem hos jer 💙
Vi ønsker jer mange drømmende nætter og dejlige morgener fremover!
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Reply from Nordic Dream
Kære Bojan
Tusind tak for din anmeldelse! 😊 Vi er glade for at høre, at du er tilfreds med sengen og håber, den giver dig mange gode nætter med ro og komfort 🛏️✨
Tøv endelig ikke med at kontakte os, hvis du har spørgsmål eller brug for hjælp fremover – vi står altid klar!
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
The bed made for good dreams 🙏…
Absolutely fantastic customer service that ensured that we get our bed as soon as possible and the product itself is truly a dream!! Great bed to sleep in and space for the whole family 🤩
March 20, 2025
Unprompted review
Reply from Nordic Dream
Kære Julia
Hvor bliver vi bare glade for at læse din skønne anmeldelse – tusind tak! 🤩 Det betyder virkelig meget for os at høre, at du oplevede en fantastisk kundeservice, og at vi fik sengen frem til jer så hurtigt som muligt 💙
Og hvor er det dejligt at høre, at sengen lever op til navnet – en sand drøm at sove i! 🛏️✨ Endnu bedre, at der er plads til hele familien – det lyder som det perfekte sted til både hvile og hygge 😴👨👩👧👦
Tusind tak for din tillid – vi ønsker jer mange vidunderlige nætter i jeres nye seng!
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
Extremely happy with my new bed!
The level of customer service and communication with Nordic Dream was very good! The bed was also incredibly comfortable and well made. 🩷
March 20, 2025
Unprompted review
Reply from Nordic Dream
Kære Ky
Tusind tak for din flotte anmeldelse! 🤗 Det glæder os utrolig meget at høre, at du har haft en god oplevelse med både vores kundeservice og kommunikationen – det er noget, vi vægter meget højt 💙
Endnu bedre er det at høre, at sengen lever op til dine forventninger og både føles komfortabel og velbygget. Det er præcis sådan, vi ønsker, at alle vores kunder skal have det – godt sovende og glade! 😴✨
Skulle du få brug for os igen, står vi altid klar til at hjælpe.
Med venlig hilsen
Sebastian, sengerådgiver
Nordic Dream
Mail: [email protected]
Tlf: 71 96 96 22
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