Optima Tax Relief Reviews 4,810

Mr Jose, Was excellent with the support he showed. He was very thorough and thoughtful with options to bring my case up to date. I’ve been having trouble accessing the portal to sign documen... See more

We have been very pleased with Optima Tax Services. They have been supportive and easy to work with throughout the process of resolving my tax issues. Their customer service team has been consistent... See more

My representative Alonso Castro was more than helpful yesterday, January 14, 2026 when I told him about my IRS payment this month due to circumstances beyond my control. He helped me calm down and I k... See more

Optima guided me through a very worrisome situation. They solved all my issues, and set me up for further worry free income tax compliance. When I didn't know where to turn, Optima came through pr... See more

I reached out for help about my tax issues and optima tax relief didn’t help me accomplish anything and I’m very disappointed. They pretty much made me pay over 1500 dollars to basically tell me to se... See more

I would say the most important thing that Brian provided was comfort in knowing I was being helped by a professional. He explained the processes to me very clearly helped me feel confident that Optima... See more

Brian was excellent at explaining everything thoroughly. He has an excellent demeanor and really put me at ease. I no longer feel like we are doing this alone. I feel like we are protected. Much a... See more

Easy to work with company & they really show their sincerity in helping with your financial situation no matter what kind of background you come from. I really appreciate their help. Im glad my father... See more

Optima is the greatest and they get right to work on your case and they don't waste no time taking care of business I highly recommend anyone who having tax issues. Hector is the man and the rest of t... See more

Every single time I call 3 different people want my personal information before they will do anything. I’m sorry but that is totally unacceptable. I don’t want everyone reading my file. If I’m calling... See more

I appreciate the call this time because they were able to tell me a bit more about my case, and hopefully, I'll hear back from them soon Last time they called - i couldnt hear anything, and when as... See more

I was having tax related problems and was vacillating over what to do. I was seeing the Optima Tax Relief commercials on TV and finally decided to call. If I had known what I know now, I would have... See more

I called Optima during New Years eve. Was not sure if someone will answer but to my surprise a gentlemen by the name of Andrew Dominguez was there to help me thru the process of becoming a client. Eve... See more

I first started to contact IRS myself, however, I’ve heard of the horror stories about doing that. I’ve heard your advertisement numerous of time on the radio. So I said-why not, boy am I relieved I... See more

Issa made my experience with Optima very enjoyable. He was kind, courteous, knowledgeable and informative and made me feel some peace of mind which I haven’t felt for a long time because of my... See more

Covid did not destroy my business. The governments response to Covid destroyed my business. The repurcussions will be felt for many years to come. You guys at least helped keep the IRS off my back unt... See more

Jenn Gonzalez has been amazing to deal with. i called regarding a second request for documents that ALREADY were uploaded. She not only took the time to see that the documents were actually there, she... See more

From the very beginning, I felt relieved that I was not alone against the IRS. Hector and his team were able to explain to me what was going to be done step by step and kept me completely informed ab... See more

Was treated with patience and respect. Was listened to and allowed to express my concerns without being rushed or interrupted. Satisfied my situation was fully under control and I needn't worry. H... See more

Ryan was extremely helpful, knowledgeable, professional and made me feel so “at ease” and not alone about my current financial situation. Have called other tax relief companys but decided NOT to go w... See more

Overall good so far. Would make more sense to ask for a review AFTER providing a service. Thus far I've paid a hefty fee but I'm still waiting to hear anything. My advise is to investigate your client... See more

Optima Tax relief is been helping me to do my taxes for several years now, every Optima Tax member that I’ve been working with. they are so professional and always try to solve my problems that I mi... See more

Optima's employees always take a client 1st approach to everything they do. As a client, any phone call I make to them always end with a sense of relief that my concerns are being addressed and any ac... See more

This company was easty to work with and they helped my mother save alot of money she didn't file for 7 years and they worked hard at finishing this up quickly. we appreciate how professional they were... See more

I have been very happy with Optima Tax Services. My calls were answered quickly, and the staff are patient, knowledgeable, and supportive in answering my questions (even when I asked the same question... See more

Paid for review, had to chase the guy. Sounded confident at first like a salesman but then no contact. The last call, that was actually the appointment to review my case, said “I’m in the airport abou... See more

I have been treated like family. From day one, I was so ashamed and riddled with anxiety. The patience, kindness, & professionalism of the teams has meant everything to me. I am a caretaker for my mot... See more

They lived up to their advertising and saved me hundreds of thousands of dollars. Their client portal is fast and easy to use for back and forth communication of documents and information. It may take... See more

A few service members did not give good information when I first started. Also some were hard to understand. All of my case managers were very helpful.

I work 7 days a week but the group has stayed on me to get the information to them...that actually is very helpful. The app is fairly easy to follow but adding unemployment as a category under incom... See more

I have had a great experience.Having optimum tax represent me in my time of need. From the beginning my signing optima tax has had my back and is very much appreciated by me. The whole team and I m... See more

My phone interaction was very professional, the details the call was explained well. He explained that document needed to be signed and fax to IRS. I explained that I did have a fax, nor was phy... See more

No communication. I can't even get an answer on how longresoluton will take . I can't get a pin number to access my my online acct. I'm trying to sell my Mothers home i need a lien release as soon as... See more

Initially I was skeptical about taking this step with all of the scamming going on. They took alot of time to explain the procedure and the benefits that would take place from beginning to end. They h... See more

My experience with optima tax relief has been good so far. My advisor made me feel very comfortable too a lot of stress off of me a was very professional with my case. Communication was excellent and... See more

I have been speaking to several people over the course of 3 years and finally talked to Jenn Gonzalez who went over several things with me that were very helpful. She went above and beyond to help me.... See more

All I know is, I paid them nearly $500 and they said it would take about 4 weeks. I've had one follow up phone call, and then another asking me to fill out this review already. I have no experience ye... See more

I am a California blue-collar worker. I hired Optima after having a surprise audit thrown at me. I hired them specifically because of their Better Business and customer, reviews and ratings. The comp... See more

Overall the experience has been a good, with everyone I have spoken with being very courteous. I have paid a retainer, but still have no idea about how much the total cost may be. Also, I inquired ab... See more

Professional team thus far. I feel as if this process is moving in a level of expectation that I the customer can follow. I have some curiosity towards what financial fees may h awaiting as tim progr... See more

I trust that my experience will be great. I have just begun. So far it has been a pleasant journey, given the subject matter. Perhaps this survey is better presented to the client towards the end o... See more

Optima gives me comfort by staying in contact and updating me on my files. I don't have to keep calling them and getting a run around. They are very informative, kind, and open in conversation, so I c... See more

Starting the program! I was very upset with myself for the position I had put myself in to bring me to this stage but I must say upon calling and telling my story and how I got there they at no time m... See more

Optima Tax is really good at keeping me up to date on my case even if there are no changes. My most recent interaction was with Hector and Hector was very informative about my case and was able to ans... See more