Parking.com Reviews 117,086

Friendly and helpful staff. Registering entering & leaving cars caused lengthy 10 minute queues at times even for previously authorised guests as only 2 lanes in and 2 lanes out of car park plus... See more

The app will not let you stay logged in or save your info so every time I use it I have to manually log in, make sure my cc and contact details are correct, before paying. However they do have a decen... See more

Pre-booking ensured us a guaranteed spot and a reduced rate. This was our first time using parking.com, however, and it is not a completely intuitive experience. When we scanned the booking code, th... See more

This is a very cumbersome process and not user friendly. Many seniors use this parking deck, taking their grandchildren to museum during the day or a play at night. Super difficult for anyone dealing... See more

Excellent parking app & facility and attendant. With app was able to see which garages were not full, compare prices, reserve and prepay. Prior to finding and downloading app, it was a nightmare. Wall... See more

Overall, it is okay. Defects include: 1) Not compatible with Samsung Fold (large square screen); unable to scroll further. 2) I have set up the default license; however, it asks to enter the... See more

I think it's a little expensive for parking. It's not like it's a garage, have valet parking or visible security. What I dislike most is the lack of payment options. I find it annoying that I had... See more

After an initial rocky start, my payment has been consistently correct for the last several months. Even during the uneven start, Parking.com was quick to remedy any situation. However the service fe... See more

Wish they have more payment signs with the QR code located each level. Access to the parking lot was difficult for first timer. Payment with email receipt was fast, the basement phone reception was... See more

There should better commutation with hotel or a voucher for guests parking. Pay the resort fees etc but still get charged $40 dollars for parking at my hotel. Then in fine print says request refund be... See more

The on site log-in and payment process is clumsy and time consuming, especially in winter. Have to dig phone out of coat pocket, try several times to connect via q code, type in WAY too much informati... See more

My recent experience was almost flawless. Easy entry, easy exit. However, the instruction to "Please scan your reservation code to enter and exit the garage. You do not need a ticket." was confusing... See more

I would have rated 4 1/2 stars. First time ever to Prudential Center after a SLOOOW ride down rt 21. Drove past the entrance the first time around in my opinion for lack of signage. I admit tota... See more

I haven't worked in downtown Columbus since 2014 and the ease of parking at the Long St garage is as simplified as I could imagine. The ease of entry & exit is AMAZING. Only hiccup I've had is I tried... See more

Safety is key. I don't usually park in lots because of the protentional break-in possibility and risk that would have on my life. My Van has a custom wheelchair lift and I admit I was nervous of leavi... See more

Easy in and out. Appreciative of being able to prebook and save a buck. Also, grateful to have such good connection to the History Theatre via elevator to skyway. Would appreciate better signage on lo... See more

This rating is an average of the last few months. I am virtually a daily user. The reason why you are not 4 stars is that your app has failed to allow me to make a reservation 2 days in a row. And... See more

From my experience, I found the mobile scan and pay to be straightforward and easy to use. We should be given a notice of how much "time we have to exit" because loading up the kids, strollers, chang... See more

Had difficulty entering lot with QR code and was given a parketing ticket. Wasn't sure what to do with ticket and if we had to oay again. When leaving scanning code created challenges but after a f... See more

Your lots need much better signage with the addresses clearly visible. Problem: Google maps show a photo for an entrance to a garage. The location is actually just a small, open parking lot. Drove... See more

The websites is extremely error-prone and frustrsting to use. After scanning the QR code, it redirects to the site, asks you to sign in, then restarts the entire process and makes you search for the p... See more

First and foremost, the rates are not clearly posted as one approaches or enters the parking lot. Second, it is a parking lot without an attendant yet the rate is higher than some in the center... See more

Very cumbersome web site that prepopulated some areas and failed to resister on 3 or 4 tries. Also then a service charge is added. Very time killing for a first time user trying to see a movie at th... See more

The credit card machine at both the exit gates did not work. It took more than 20 minutes to get out after the attendants also could not solve the problem. In the meanwhile, my parking charge went u... See more

After spending the day in Harrisburg, when exiting your parking garage on Walnut Street, the machine would not accept my credit card. After multiple calls, the last representative helped me, and I was... See more

Easy to set up. All the negative reviews seem to be about specific garages, not the actual parking.com site. I got event parking in downtown Pittsburgh for half the cost if I'd paid at the garage, it... See more

This worked out great for the Rangers afternoon game. Attendant was helpful on entering and exiting since we had not used your system before and the rate changed was in line with the other parking opt... See more

I did not find it easy to use. When I scanned the QR code for the parking lot, I then had to enter information about the location; shouldn't that be known by the system from the QR code? Like the wa... See more

As soon as I parked and walked to scan the code to park, the park attendant that just saw me park and walk to the area where the QR code is located, proceed to issue me a parking violation while I am... See more

First time, I received several threatening bill collector statements, saying I didn’t pay when I had proof by text and by credit card receipt. Second time I paid as I pulled in and even gave another c... See more

We attended the Metallica concert on 5/3/25 in Nashville and parked in the 310 Commerce Street parking garage. We got back to our car around 1:00 a.m. We were unable to exit the garage until 2:30 a.... See more

Great Value! I appreciated the fact that as an employee of a tenant within this facility we were able to get a discounted price on underground parking. What I didn't like was that I was unable to... See more

I liked that you can do it via an app and that I received a text message when my time was nearly up so I could add more time. I didn't like how it took multiple attempts to get the app to accept my in... See more

The Park Attendant was surprised I paid online a few days in advance. He had to talk to his supervisor, and the conversation went back and forth because the sub could not confirm my reservation. It's... See more

It's a clean garage and elevators. They also didn't ding me for going 10 min over my prepaid 2 hour limit which I thought was fair. Although getting from the 10th level to the ground definitely takes... See more

Entry easy, many available spots, agent on duty. GATE WOULD NOT OPEN WHEN ATTEMPTING TO LEAVE in evening. Finally, by moving my car into different positions near it, the gate opened. Driver behind me... See more

First timer parking using the app to make and pay for my reservation. So easy to set up my account and incredibly easy to park. Your license plate is scanned upon entering and leaving the garage, no c... See more

Takes far too long compared to getting a ticket at entry and paying with credit card at exit. Have to guess time, keep extending. You cannot just park and go, but spend considerable time filling numer... See more

The kiosk in the parking lot only allowed for choosing either 8 or 12 hours at exorbitant rates. After locating a "smart" phone I was able to text the number and extend the time to 3 days (which is wh... See more

It was difficult while at the gate to read all instructions. It was not intuitives even after asking for direction from the desk. Ultimately required someone to come out to the gate from the desk. On... See more