Payhawk Reviews 271

The conditions are increased automatically over time against the contract, cost for cards are issued against contract, contract is prolonged with no way out for 2 years not respecting the initial terms..
Speaking up about these leads to no common ground wanted and instead a referral to debt collection in case of early termination from our end.
Bad experience

intransparent conditions, automatic subscription renewals of 9% without consent, inflexible customer support

Payhawk makes expense management simple and intuitive. The interface is clean, Support is fast and genuinely helpful, and day-to-day expenses are easy to submit. I'd only better grouping for related expenses

Had difficulty setting up my account, so requested help from support, which promised to be speedy. 6 hours of queuing, so gave up.
They tried to lure me back with the promise of an Amazon voucher if they could have an interview regarding my experience. Had the interview, was promised the voucher, but nothing. Chased on it - no response.
Only deal with this company if you are ok with broken promises and non-existant service.

After several weeks of calls, meetings, and alignment with our executive team, we reached terms with Payhawk and proceeded through their onboarding processes—only to be abruptly ghosted by Christian and the team without any explanation or follow-up. Despite the time and effort invested, including multiple executive-level discussions, there was zero communication once we were ready to move forward. Fortunately, we secured an alternative solution on short notice with another provider, but the experience with Payhawk was a complete waste of time. I would strongly advise against relying on this company—or its representatives—for any serious expense management needs.

After reaching out to me multiple times without response, Jeswin called my personal number after absolutely no expression of interest.

I implemented the product at a previous employer and was wholly unimpressed with the product and relevant support.

Payhawk changed their business focus to larger customers and gave me ten business days' notice to close my account.

It's just a terrible way to treat and end a relationship with a customer, after 2 years.

There was some trouble understanding the issue, but maybe I wasn't being clear enough with my issue.

Easy to use, and great customer service.
Highly recommend.

Fast help and good service.

Quick answer and quick and satisfactory solution

After approaching, quite quickly I received necessary information.

Payhawk has made managing expenses a breeze. The platform offers intuitive tools for creating and editing expenses, simplifying the entire process. Also, I hade positive experience with support team, shout out to Alexandra. Her quick responses and helpful assistance have been invaluable.

Dayan is very helpful and helped me a lot. Thank you Damyan.

I don't have the solution I wanted available. But Alexandra was amazing and answered me perfectly.

Fast and helpful answer and solution.

The product is great, the team is very responsive and they keep on innovating.