pdf.net Reviews 183

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate that the platform is user-friendly and simple to use. Consumers find it easy to upload and edit documents, and some reviewers highlight its versatility and seamlessness. Many users find the platform helpful for various tasks such as organizing and creating fillable PDFs. However, a significant number of people express concerns regarding pricing, payments, and subscriptions. Several reviewers describe the service as expensive for what it offers. A recurring complaint is that the platform is not upfront about costs, with many users reporting unexpected charges and hidden fees. Some reviewers feel misled by the "free" advertising, only to discover they need a subscription to download their edited files. There are also reports of automatic subscription renewals without proper notification, leading to unexpected monthly charges.

Based on these reviews

Rated 4 out of 5 stars

Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.

Company replied

Rated 4 out of 5 stars

I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control... See more

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Rated 4 out of 5 stars

Easy to upload and edit documents. I don't like that you were prompted to pay AFTER making edits to a document. That should be disclosed beforehand. Otherwise, a good experience.

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Rated 5 out of 5 stars

Excellent work online edit one thing that should be imporoved that when you download it in excel format it should be the same layout and format the whole format should not be changed overall work is... See more

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Rated 5 out of 5 stars

I've been struggling with massive files for years now- and only have Adobe Reader installed. Another online resource- at about the same charge as yourselves- cannot handle files of over 100Mb. So, I... See more

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Rated 5 out of 5 stars

Super user-friendly; very flat learning curve! Using it to organize grad school applications while also in grad school, and it has made organizing a breeze so far (I just started an hour ago).

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Rated 5 out of 5 stars

I love how simple and seamless this program is. It allows you to do so many things with any document you have it is unbelievable, From converting to different formats to merging, editing and so many o... See more

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Rated 5 out of 5 stars

This is a great option to create a fillable PDF document. It is not expensive, easy to use and reliable. My only critic would be that I did not realize I had to pay a fee until the job was done. But t... See more

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Rated 5 out of 5 stars

ACtually very helpful. Needed to add signature, but then editid two more files while on the trial. I probably won't pay for subscription, but it is a good editor.

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Rated 5 out of 5 stars

actually useful functionality, pretty much anytthing you can think of to do with file modifications. I used their one off service - would happily come back if needed

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Rated 1 out of 5 stars

They say “No sign up required” when their ad shows up on Google, however you do have to create an account and PAY to edit, fill and download a pdf. Completely misleading marketing! Why does Google a... See more

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Rated 1 out of 5 stars

Scam site that has hidden $50 fee? Will get your PayPal information to pay the initial $1 or so, then unexpectedly charge your account for much more a week later. Don't get fooled, just stay away

Company replied

Rated 1 out of 5 stars

Scam site that has hidden $50 fee, more than Adobe programs! Will get your PayPal information to pay the initial $1 or so, then unexpectedly charge your account for much more a week later. Don't get f... See more

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Rated 1 out of 5 stars

"Free Online PDF Editor" and then make you subscribe just to download the file. Not even complaining about the price just the shameless "loop hole". At least have the decency to clarify that before I... See more

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Rated 1 out of 5 stars

why on god honest earth would i pay for a online pdf editor. They boost the search engine by having "hassle-free" in the subtitle to boost the search, and then last second when you already edited to p... See more

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Rated 1 out of 5 stars

SCAM No features are "Free" as you can't download the file without paying, obviously they know no one would ever want to edit a PDF without being able to download it. They know this, their r... See more

Rated 5 out of 5 stars

PDF.Net is so easy to use! It's also well priced and convenient. I often have to fill in PDF documents to do my job and I really like pdf.net. Some others have controls that are super fiddly to use,... See more

Company replied

Rated 1 out of 5 stars

Advertised as “free” so created an account and edited a document then only to find out you cannot save/print it without paying subscription, so aborted everything and closed site. A week later, my car... See more

Rated 1 out of 5 stars

pdf.net is out here claiming “Free Signature on PDF (Free)” like it’s doing the world a favor. It lets you get all the way to the point of entering your email… and then slams you with a paywall: “You... See more

Company replied

Rated 1 out of 5 stars

This service is not free at all, despite appearing as a top result for free PDF editors. The process is misleading: you upload your document, spend time making edits and comments, only to be informed... See more

Rated 1 out of 5 stars

This company advertises that it provides free pdf editing services and yet you cannot access any of your files (print, download) after editing them without paying for a subscription. That isn't free -... See more

Rated 1 out of 5 stars

Pdf.net is not upfront about costs. Their site make it look free and then cheap and unsuspecting students like my daughter subscribe for the trial and get charged almost $50 a month. They have no phon... See more

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Rated 1 out of 5 stars

absolute Garbage, with the promise of a free experience to suck you in and take the time to input all of your documents only to have them be held at ransom to use again. just another scamming website... See more

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Rated 1 out of 5 stars

advertises as free but is a subscription service. Initially, it will prompt you to make an account and give your email, then will allow you to use the features, and once you have finished, will make y... See more

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Rated 1 out of 5 stars

I paid $2 to use the service for 14 days per their offer. They instead decided to charge me $50 the next month (I did not sign up for ANY subscription) and they stole my credit card number and it was... See more

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Rated 1 out of 5 stars

Advertised as completely free with only some editing tools behind a paywall. But in fact, you cannot save or export anything from the site without paying. Even just printing the page is blocked. So... See more

Rated 1 out of 5 stars

I paid $.95 to use it one time. After I used it months ago, I check my bank account to see this pdf llc company taking $71 CAD from my bank account every month. No notification, no notice that I made... See more

Company replied

Rated 1 out of 5 stars

PDF.net advertises free PDF Editing, but won't let you export your edited PDF unless you pay for a subscription, and they don't tell you that you have to pay for a subscription to export before you ed... See more

Rated 1 out of 5 stars

I reluctantly paid just £1 to get a good quality PDF from an image, something that I can't believe I even have to pay for online! A few weeks later, £40 was taken from my bank account. I sign i... See more

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Rated 1 out of 5 stars

I was charged hidden fees of $309 despite it supposedly being a free account. I have tried reaching out multiple times and cancelling my account but they keep charging me fees on a WEEKLY basis. Terri... See more

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Rated 1 out of 5 stars

It's disgusting that you allow people to work on your software without payment yet paywall their finished documents. I'm not paying a cent. You can go to hell for wasting my time.

Rated 1 out of 5 stars

This was the first site to pop up when searching "free pdf editor", unfortunately 30 minutes of work on that file went in the trash when I realized it asked for payment. For those who are looking for... See more

Rated 1 out of 5 stars

Like so many online businesses these days they advertise that they are free when in fact they are not. I guess this is now common practice, but I am going to slam every business that wastes my time th... See more

Rated 1 out of 5 stars

I rarely leave negative reviews, but this tool completely wasted my time. It claimed it was free to merge two PDF files, but after I did all the work, it demanded that I sign up and pay. It’s fine to... See more

Company replied

Rated 1 out of 5 stars

I needed to reduce the size of a PDF and PDF.net's website said this was one of their services. I paid the--admittedly small--amount to sign up with them, but their website WOULD NOT reduce the size o... See more

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Rated 1 out of 5 stars

They took a fraudulent $50 from my account without authorization. This is a complete scam and act of stealing money. I am filing legal action against them with consumer rights.

Company replied

Rated 1 out of 5 stars

Genuinely one of the most frustrating experiences I've had with a PDF editor, and how it can't even save the changes I made when downloading the edited document. Just save yourself the hassle and unsu... See more

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Rated 1 out of 5 stars

ATTENTION: All the negative reviews here are accurate. Stay away from this company! THE CORE ISSUE: They charge your account WITHOUT sending ANY notification emails. I was charged $49.88... See more

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Rated 1 out of 5 stars

auto renew/ charge monthly payment of$50 without notice. However, their customer service is fast and i received my refund less than an hour.

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Rated 1 out of 5 stars

Just completely lying about this being free. I'm not sure how you expect people to pay for your website when you completely lie to your customer.

Rated 1 out of 5 stars

They don't send anything in the way of reminders re. ongoing subscriptions. It's just a cash grab stealing from those who might need to convert a single .PDF file one time.

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Rated 1 out of 5 stars

Used the service, advertised as free, but wasn't in reality. No bother, it was $0.95 to download the document I had created, and I actually thought that was fair enough as it worked perfectly and... See more

Rated 1 out of 5 stars

I bought the 14 day access for 1.95 thinking it was a one time charge, but little did I see I was getting charged 50 usd for the next three months. I super fine print they tell you that it was a membe... See more

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Rated 1 out of 5 stars

I have used the service just once for a rushed task. Did not notice they will subscribe to a service of £30+ monthly! It has been 2 months i have been charged without knowing! No emails have been... See more

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Rated 1 out of 5 stars

I spent an hour filling out a form, only for them to tell me that in order to download, you need to pay. It took me an hour because the software was very difficult to use. I do not recommend this site... See more

Company replied


Company details

  1. #295 of 329 best companies in Software Company

Written by the company

PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.


Contact info

3.4

Average

TrustScore 3.5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Quick and Easy

Needed a quick solution to compress a PDF document and PDF.net was so easy!

February 9, 2026
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Reply from pdf.net

Thank you for the review, Gregory!

Glad to hear our compression tool was easy to use and met your needs. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Maria

Maria, was great! She was very patient answered all my questions an and walked me through the process so I could understand what she was doing.

February 9, 2026
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Reply from pdf.net

Thanks so much for the review, Douglas!

Happy to hear you had a good experience with our support team. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

It worked great.

It worked great.

February 9, 2026
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Reply from pdf.net

Thank you for the review, Kevin!

Happy to hear our PDF editor worked great for you. If you ever need support or want to explore more tools, we’re just a message away!

Rated 4 out of 5 stars

good job well done

February 9, 2026
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Reply from pdf.net

Thanks so much for the review, Jasmin!

Happy to hear you had a good experience with our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

Scam site!!!!! hidden $50 fee


Scam site that has hidden $50 fee? Will get your PayPal information to pay the initial $1 or so, then unexpectedly charge your account for much more a week later. Don't get fooled, just stay away

February 8, 2026
Unprompted review
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Reply from pdf.net

Hello Saf,

Thank you for your feedback. We're always working on improving both our product and communication.

I wasn't able to locate an account under your Trustpilot name, but we would be happy to assist you with this. Please contact our customer support team at [email protected]. For reference, our checkout displays all charges upfront, with no hidden fees, and we offer a no-hassle refund policy.

Rated 1 out of 5 stars

absolute Garbage

absolute Garbage, with the promise of a free experience to suck you in and take the time to input all of your documents only to have them be held at ransom to use again. just another scamming website

February 8, 2026
Unprompted review
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Reply from pdf.net

Hello Darcey,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 5 out of 5 stars

very good quality

February 4, 2026
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Reply from pdf.net

Thanks so much for the review, Ernesto!

Happy to hear you had a good experience with our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Excellent work online edit one thing…

Excellent work online edit one thing that should be imporoved that when you download it in excel format it should be the same layout and format the whole format should not be changed overall work is excellent.

Thank you

February 4, 2026
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Reply from pdf.net

Thank you for the review and feedback, Aziz!

Glad to hear our PDF editor has been providing an excellent experience, and I have forwarded your feedback to our developer team to look into further.

If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Works and user-friendly

Works! Straightforward and easy to use.

February 4, 2026
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Reply from pdf.net

Thank you for the review, Eric!

Happy to hear our PDF editor was straightforward to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

Free Signature… Until the Paywall Ambush

pdf.net is out here claiming “Free Signature on PDF (Free)” like it’s doing the world a favor. It lets you get all the way to the point of entering your email… and then slams you with a paywall: “You need to pay for this service.” So the “free” part is basically just the hook. That’s classic bait-and-switch behavior, and it instantly kills any trust. Hard pass.

February 3, 2026
Unprompted review
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Reply from pdf.net

Hello Kyle,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 4 out of 5 stars

Easy to use

Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.

February 3, 2026
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Reply from pdf.net

Thanks so much for the review, Victoria!

Glad to hear our PDF editor was easy to use, and we appreciate your feedback. We're always working on improving both our product and communication.

Rated 1 out of 5 stars

DONT USE THIS WEBSITE! SCAM!!!

I paid $.95 to use it one time. After I used it months ago, I check my bank account to see this pdf llc company taking $71 CAD from my bank account every month. No notification, no notice that I made a subscription, just $71 gone month after month. I “subcribed” 4 months ago and it’s taken just about $300 now. As someone still in highschool I can’t afford that at all. Don’t use this website, total scam

November 4, 2025
Unprompted review
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Reply from pdf.net

Hi there,

Thank you for your feedback. We're always working on improving both our product and communication.

I wasn't able to locate an account under your Trustpilot name, but we would like to assist you with this. Please contact our customer support team at [email protected] so we can locate your account and apply our no-hassle refund policy.

Rated 5 out of 5 stars
pdf.net logo

Reply from pdf.net

Thank you for the review, Clark!

Happy to hear our converting tool is working great for you. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

NOT FREE

Claims free PDF tool, allows full editing, then asks for money in order to allow the user to download their edited PDF. Scam site.

February 1, 2026
Unprompted review
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Reply from pdf.net

Hello Jacob,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 5 out of 5 stars

Will enjoy thank you!

Will enjoy thank you!

February 1, 2026
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Reply from pdf.net

Thanks so much for the review, Linda!

Glad to hear you are enjoying our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

actual scam

actual scam. makes you think its free and then makes you pay right before you try to download the document

January 30, 2026
Unprompted review
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Reply from pdf.net

Hello Edward,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 4 out of 5 stars

I love the product

I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control so I paid for the 14 day trial. Upon reading the fine print I see that if I do not cancel within the 2 weeks I will be billed automatically at $49.95 per month. I like the product, but I am paying for this out of pocket to make my job easier. I will NOT be paying $600/year and not being reimbursed. I plan on discontinuing this as the trial end date nears.

January 29, 2026
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Reply from pdf.net

Thank you for the review, Paul!

Glad to hear our PDF editor was easy to use, and we appreciate your feedback. We're always working on improving both our product and communication.

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