Plumb Professionals Reviews 75

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and knowledge. Consumers appreciate how the team takes the time to explain issues clearly and provides options for solutions, ensuring a smooth and stress-free experience. People highlight the promptness and efficiency of the service, noting that technicians arrive on time and complete jobs quickly and correctly. Consumers value the honesty, trustworthiness, and reliability of the company, with many stating they have been long-term customers for almost 10 years. Reviewers appreciate the team's dedication to ensuring everything is perfect, going above and beyond to address concerns and answer questions. Customers express confidence in the service, knowing they can rely on the company without worrying about surprises.

Based on these reviews

Rated 5 out of 5 stars

Plumb Professionals have been my go to plumbers for a long time (since the founder was a one man and a truck operation). Save yourself some time and give them a call these guys are exactly what they... See more

Rated 5 out of 5 stars

I couldn’t be more impressed with the service I received! From the moment I called, the entire process was seamless. They sent out a plumber who was not only incredibly professional and efficient but... See more

Company replied

Rated 5 out of 5 stars

Michael West did a great job!. Even though it took quite awhile to come to an optimum solution to the water flow issue in the shower, he showed great perseverance, working through all possible angles... See more

Company replied

Rated 5 out of 5 stars

We always enjoy Gary coming to our home to save the day!!! Thank you for getting him here as quickly as possible, as he must travel a distance. He always explains what the problem is and what it w... See more

Rated 4 out of 5 stars

The technician was nice, knowledgeable, and completed the job correctly. I have no complaints other than the price, and it was my choice to have them do the job on the spot versus rescheduling at a la... See more

Rated 5 out of 5 stars

Gary is prompt polite and knows his stuff ,I am widowed and when things break down , I count on someone I know I can trust and not getting ripped off....when I have plumbing issues Gary is the go to g... See more

Rated 5 out of 5 stars

Andy was ahead of schedule on his previous appointment before coming to us, called and came early. He was very efficient and answered all my questions. Everything repaired to our satisfaction.

Rated 5 out of 5 stars

The call to Plumb Professionals was the 4th call to find a plumber for a leak in my ceiling in the den on a Friday afternoon around 1:30. Andy was here shortly after 2:00. He managed to find the lea... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience with Zach from Plumb Professionals. We’ve been hiring Plumb Professionals for almost 10 years, and they have always been honest, trustworthy reliable, professional,... See more

Rated 5 out of 5 stars

Plumb Professionals answered my call quickly and were able to schedule my preferred plumber when I needed. Gary is very friendly and knows what needs to be done and works efficiently and cleanly to co... See more

Company replied

Rated 5 out of 5 stars

Plumb Professionals made tackling a plumbing issues much less stressful. The team was prompt, knowledgeable, and got the job done efficiently. It's a service you can rely on without worrying about sur... See more

Rated 5 out of 5 stars

Gary G was prompt and very knowledgeable. He explained the problem to me and fixed it quickly. He showed me a few other things about my shower that I was unaware of and made sure to answer all my ques... See more

Rated 5 out of 5 stars

It is someone else’s mistake, nevertheless, Gary fix the problem with craftsmanship and a smiling face. He sincerely cares about his customers and put their interest first. Great appreciation for his... See more

Rated 5 out of 5 stars

We were extremely happy working with the technician Michael West. This was our 2nd time and the company worked with our request to use him again. He is honest, very friendly, and helpful. He goes abov... See more

Company replied

Rated 5 out of 5 stars

Gary and Zack are very friendly, they responded to all my questions about the work and the technical aspects of the project. They both worked very hard and were very serious about what they do. Also,... See more

Company replied

Rated 5 out of 5 stars

We had leak issues while other projects were happening on the house. This team fit us in as soon as possible. Fixed our leak and helped get our other project moving forward again! Thank you to Zach an... See more

Company replied

Rated 5 out of 5 stars

Found this company based on Google reviews and gave them a call for an estimate. Andy, the technician promptly showed up and gave me great customer service for an estimate. Decided to use them. He ins... See more

Company replied

Rated 5 out of 5 stars

I had a leak in my third floor shower but was not able to turn the water off at the main water valve because it was glued in the open position. Gary came out and worked his magic. He turned the wate... See more

Rated 5 out of 5 stars

On time, quote was what I expected, professional, extremely personable and helped with an other minor issue with the toilet. Cleaned up after work was done. This company was recommended on my communit... See more

Company replied

Rated 5 out of 5 stars

We had a water leak under our washing machine. I called you all on Monday and Andy arrived at noon that day. He was unable to give me a diagnosis as the washer needed to be removed. I had the washe... See more

Rated 5 out of 5 stars

Great experience! Zack was prompt, quick to analyze, make recommendations and made necessary repairs And a nice guy. I will definitely get him back next time I need a plumber.

Company replied

Rated 5 out of 5 stars

Michael West is awesome! He takes the time to correctly diagnose everything, offers options for saving money and finishes each job efficiently and cleanly!

Company replied

Rated 5 out of 5 stars

Andy has been so responsive and helpful. What I expected to be a simple issue tired into a major water mitigation problem. He connected me with a great water mitigation company and helped me through t... See more

Rated 5 out of 5 stars

The team was incredibly friendly and professional, answering all my questions and clearly explaining every technical detail of the project. They worked with great dedication and showed genuine care fo... See more

Rated 5 out of 5 stars

Andy came out and tried his best to diagnose, but said that it was most likely a one time thing. I appreciate his honesty and thorough work. They did not charge as there was no work needed.

Rated 5 out of 5 stars

James was a great guy to work with. Very professional and got the job done and gave great information on use and cleaning of disposal.

Rated 5 out of 5 stars

Plumb Professionals is the most reliable, competent and fairly priced plumbing service in Northern VA. I have tried most of them and none compare to its service--trustworthy and expert.

Company replied

Rated 5 out of 5 stars

I have used these plumbers multiple times and every time has been a great experience. I trust their work. They do quality work and find the solution to any issue I’m having.

Company replied

Rated 5 out of 5 stars

I used Plumb Professionals to address a leaking pipe. They were very professional and efficient, and identified another issue which I was able to resolve before it became a problem. Gary was very help... See more

Company replied

Rated 5 out of 5 stars

Andy was very professional. knowledgeable, and polite. No one is excited about having plumbing issues, but having a trustworthy plumber makes it less awful.

Company replied

Rated 5 out of 5 stars

Andy Daniel’s was courteous and thoughtful in providing professional plumbing services in repairing our bathroom faucet! Thank you!

Rated 5 out of 5 stars

Michael West was awesome Michael knows what he is doing. Assessed the issue Gave us options and took care of the issue. Thanks again

Company replied

Rated 5 out of 5 stars

Our experience was great because of Michael. He was kind, knew what he was doing and quick. He’s fixed many things for us.

Rated 5 out of 5 stars

Scheduling a service was timely and easy. Zach is an excellent technician! I will definitely use Plumbing Professionals for any future plumbing issues!

Rated 5 out of 5 stars

Your company deserves a stellar review...very responsive to an emergency. Same day installation of a new water heater.

Company replied

Rated 5 out of 5 stars

Professional, efficient and pleasant. Solved the issue quickly. Everything you are looking for in a plumber!

Company replied

Rated 5 out of 5 stars

Plumber was on time. He explained what needed to be done and fixed the issue quickly. Very helpful and cost was reasonable.

Company replied

Rated 5 out of 5 stars

Andy is friendly, professional, very knowledgeable. Took care of our issue fast.

Company replied

Rated 5 out of 5 stars

Thanks for coming to the property and referring us to someone who can fix our specific septic issues.

Rated 5 out of 5 stars

Punctual, knowledgeable, and friendly. Received an estimate same day and was ready to work.

Company replied

Rated 5 out of 5 stars

Plumb Professionals is an outstanding plumbing repair/maintenance company. Their staff are knowledgeable, friendly, and professional, and they are very timely in completing their work.

Company replied


Company details

  1. #2 of 7 best companies in Plumber
  2. #1 of 1 best companies in Gasfitter

Written by the company

Welcome to Plumb Professionals, your trusted source for all your plumbing needs. With over a decade of experience, we are a team of highly skilled and certified plumbers dedicated to providing exceptional services to residential and commercial clients. At Plumb Professionals, we understand the importance of a properly functioning plumbing system, and our mission is to ensure your comfort and peace of mind by delivering reliable and efficient solutions.Our commitment to excellence is reflected in every aspect of our work. From routine maintenance and repairs to complex installations and renovations, our team has the expertise and tools to handle any plumbing project with precision and professionalism. We take pride in our attention to detail, prompt response times, and affordable pricing. Customer satisfaction is at the core of our business, and we strive to exceed expectations on every job. When you choose Plumb Professionals, you can trust that your plumbing needs will be handled with the utmost care and expertise, leaving you with a fully functional and reliable plumbing system. Contact us today and experience the Plumb Professionals difference!

1 Year Guaranteed Warranty

Parts and Labor Warranty

We offer an iron clad 1 year parts and labor warranty on everything we supply and install. We are unable to warranty anything we did not supply

Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Plumb Professionals have been my go to…

Plumb Professionals have been my go to plumbers for a long time (since the founder was a one man and a truck operation). Save yourself some time and give them a call these guys are exactly what they claim and that is true professional plumbers.

February 10, 2026
Rated 5 out of 5 stars

Gary truly cares

It is someone else’s mistake, nevertheless, Gary fix the problem with craftsmanship and a smiling face. He sincerely cares about his customers and put their interest first. Great appreciation for his professionalism and for Plumb Professionals to send him!

February 2, 2026
Rated 5 out of 5 stars

Gary is prompt polite and knows his…

Gary is prompt polite and knows his stuff ,I am widowed and when things break down , I count on someone I know I can trust and not getting ripped off....when I have plumbing issues Gary is the go to guy with plumb professionals

February 2, 2026
Rated 5 out of 5 stars

Great service

Andy came out and tried his best to diagnose, but said that it was most likely a one time thing. I appreciate his honesty and thorough work. They did not charge as there was no work needed.

January 20, 2026
Rated 5 out of 5 stars

Great experience!

Gary G was prompt and very knowledgeable. He explained the problem to me and fixed it quickly. He showed me a few other things about my shower that I was unaware of and made sure to answer all my questions. He did an amazing job and made sure all my questions and concerns were answered before leaving. He took his time and did a thorough job! I will definitely have him come back if we need a plumber!

January 19, 2026
Rated 5 out of 5 stars

On time

On time
Fast working
No hassle
Good job
We'll use them again

January 21, 2026
Rated 5 out of 5 stars

Andy was ahead of schedule on his…

Andy was ahead of schedule on his previous appointment before coming to us, called and came early. He was very efficient and answered all my questions. Everything repaired to our satisfaction.

January 21, 2026
Rated 5 out of 5 stars

On time

On time, good craftsmanship Gary was great to deal with.

January 19, 2026
Rated 5 out of 5 stars

Garbage disposal

James was a great guy to work with. Very professional and got the job done and gave great information on use and cleaning of disposal.

January 16, 2026
Rated 5 out of 5 stars

I had a leak in my third floor shower…

I had a leak in my third floor shower but was not able to turn the water off at the main water valve because it was glued in the open position. Gary came out and worked his magic. He turned the water off at the street level, replaced the cartridge and installed a new main water shut-off valve. And as he was fixing things, he walked me through what he was doing. He even asked if I was okay with the chalk color!

When searching for a company, I picked this one because of their reviews and now I can see why! I HIGHLY recommend them and if you can request Gary, do so! He will not disappoint!

January 15, 2026
Rated 4 out of 5 stars

The technician was nice

The technician was nice, knowledgeable, and completed the job correctly. I have no complaints other than the price, and it was my choice to have them do the job on the spot versus rescheduling at a later date with another company. However, $583 to install a basic faucet supplied by the owner is extremely expensive. I am giving 4 stars because paying $583 for 1.5 hours of basic plumbing service seems excessive. I chose to get it done, but I will not use them again.

January 12, 2026
Rated 5 out of 5 stars

We always enjoy Gary coming to our home…

We always enjoy Gary coming to our home to save the day!!! Thank you for getting him here as quickly as possible, as he must travel a distance.
He always explains what the problem is and what it will take to fix it.He is very conscientious and courteous.
Thank you Plumb Professionals for employing great service people!!

January 8, 2026

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