Polocom Reviews 37

TrustScore 3 out of 5

2.9

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Company details

  1. #4 of 4 best companies in Locksmith
  2. #47 of 48 best companies in e-Commerce Solution Provider

Written by the company

Polocom provides professional locksmith tools, signal jammers, and vehicle equipment for locksmiths, security enthusiasts, and individuals. Serving customers worldwide, we deliver reliable, high-quality solutions for safety, privacy, and emergency needs.


Contact info

2.9

Average

TrustScore 3 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

this place is a joke a scam!!!!

okay so im still waiting on my package i ordered it on 21 of dec so it's almost been a month i message them i whatsapp them if i get lucky and they answer its we will check your order status and then it goes black till i message them and to top it all of i paid extra for shipping for its says premium. u figure i would atleast get a reply letting me know whats going on my account says in transit click on it its been waiting for details the whole time this place no communication its a joke big time scammers I'm reporting u on everything every social media platform let the world know ur company is made up pathetic

January 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Very Disappointed with Lock Decoder

Was very disappointed when I received my order. Universal decoder for locks does not work on American locks. The decoder is too thick. Please check before you order something to make sure you know what your getting.

December 1, 2025
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Rated 5 out of 5 stars

Encrypted Phone

I ordered the encrypted phone and it works perfectly. It was delivered on time handled with care and the quality exceeded my expectations. Kudos to the Polocom team for their excellent service!💙💙

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

you sent me wrong cable

you sent me wrong cable, i try to contact you many times, nobody answer me.
#2751, you sent me wrong cable,
please check my email

August 15, 2025
Polocom logo

Reply from Polocom

Hi, we have ship you the correct product, send us a message by whatsapp please : ‪+1 (903) 275‑7190‬

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Rated 5 out of 5 stars

I had a great experience with Polocom

I had a great experience with Polocom! Their tools are exactly as described high quality, reliable, and effective. The shipping was fast, and the items were well-packaged. Customer service was responsive and helpful when I had a few questions, and I appreciated their quick follow-up. Overall, I’m very satisfied with my purchase and will definitely come back for future needs. Highly recommended!

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience shopping…

I had an excellent experience shopping at Polocom.shop! The website was easy to navigate, and I found exactly what I needed. The product I purchased was of high quality and was delivered on time. Customer service was also very responsive and helpful when I had a quick query. I highly recommend Polocom for anyone looking for reliable products and excellent service. Will definitely shop here again!

May 27, 2025
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Rated 1 out of 5 stars

Ordered from these guys again back in…

Ordered from these guys again back in March , package never arrived, I have sent multi emails with no response!
Lost my money, bad service 😏

March 22, 2025
Unprompted review
Polocom logo

Reply from Polocom

Hi, please share us your order number , have you send a mail to our company or by our whatsapp ? Whatsapp: ‪+1 (903) 275‑7190‬

Rated 1 out of 5 stars

I never received my package

I never received my package, my 1000 euros are gone. Stay as far away from polocom as possible, it is a scam!

May 1, 2025
Unprompted review
Polocom logo

Reply from Polocom

Hi, please send us your order number

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