Ordered a Covid test kit which failed…
Ordered a Covid test kit which failed to arrive. Tracking link confirmed "delivery failed" with no explanation. Contacted customer service twice - they did not respond.
December 17, 2025
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Company details
Written by the company
About PPE Online Canada – Your Trusted PPE Supplier At PPE Online Canada, we are committed to providing high-quality personal protective equipment (PPE) to a wide range of industries and individuals. Our mission is to enhance workplace safety, protect frontline workers, and ensure communities have access to essential protective gear. We proudly serve businesses in: ✔ Healthcare & Medical Facilities – Hospitals, clinics, nursing homes, dental offices. ✔ Industrial & Manufacturing – Construction, oil & gas, automotive, and chemical processing. ✔ Food Service & Hospitality – Restaurants, catering, grocery stores, and food processing plants. ✔ Education & Childcare – Schools, universities, daycare centers, and learning institutions. ✔ Retail & Customer Service – Warehouses, e-commerce fulfillment, and in-store retail environments. ✔ Transportation & Logistics – Trucking, shipping, warehousing, and supply chain operations. ✔ Janitorial & Cleaning Services – Cleaning companies, maintenance teams, sanitation workers. ✔ Emergency & First Responders – Firefighters, paramedics, law enforcement, and security professionals. ✔ Tattoo & Beauty Industry – Salons, spas, barbershops, and tattoo studios.
Contact info
871 Janette Ave, N9A 5A2, windsor, Canada
- +1(226)-347-7445
- [email protected]
- ppeonline.ca
3.7
Average
16 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Verified
I did not receive what I ordered
I did not receive what I ordered, and the quality of the product was well below expectations. On top of that, the customer service experience was extremely disappointing slow responses and no effort to resolve the issue. Overall, my experience was frustrating and a waste of time and money. I would strongly recommend avoiding this company.
October 30, 2025
Unprompted review
Verified
Verified
Overall a good experience
The ordering was easy, response to a question was fast and the order arrived in a timely fashion. My only negative comment is that I ordered 5 "Spray" bottles of a disinfectant but none of the bottles came with a spray top. I just emailed the company requesting they send the spray nozzles...hoping to get them soon.
June 24, 2025
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Verified
I never received my shipment
I never received my shipment. FedEx admitted it was dropped off at the wrong address and was the driver's error. I informed PPE online but I still haven't received a refund or replacement.
April 25, 2025
Verified
Verified
The overall price and shipping costs…
The overall price and shipping costs were higher than I would prefer; but, quality and reliability were at the required levels,
April 24, 2025
Verified
Always excellent product and good…
Always excellent product and good pricing . Fast delivery service . Thank you . I have recommended you several times .
April 24, 2025
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Verified
Reliable and affordable
March 25, 2025
Verified
Very professional
They were very easy to deal with. I couldn’t make the pick up time so they sent me the items through the mail. I was very grateful. The manager really helped and it was only a $30 sale. Thank you!
March 25, 2025
Verified
My questions were answered quickly
My questions were answered quickly, ordering was easy and items arrived in a timely fashion.
March 12, 2025
Verified
Excellent customer service
We have ordered from PPE Online several times now and have not been disappointed. John is quick to respond to any questions And such excellent customer service is why we keep returning.
March 12, 2025
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Verified
The service was excellent
The service was excellent. Pricing was much lower than competitors and the package was received in a matter of days.
March 11, 2025
Verified
We have used PPE Online for about 3…
We have used PPE Online for about 3 years now and I can truthfully say I have not had any issues. Prices are always competitive and the product always arrives quicker than I expected. Will keep using them in the future!
March 12, 2025
Verified
Great Company PPE ONLINE!
This company is very responsive, takes the time to understand our needs and are very accommodating. Very professional.
March 11, 2025
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