Premium Credit Reviews 111,140

this company is doing great. the only thing is the unexpected payment come without letting me know because I didn't sign an agreement that they never put in letter. now they're taking double payment... See more

Premium Credit are brilliant even when your Insurance Brokers get it wrong with Payment Dates etc. No Hassle at all and I thoroughly recommend them especially to People like me driving for 42 years w... See more

I have been using Premium Credit through Adrian Flux insurance for several years now to help spread the cost of my specialist car insurance. Premium credit has offered me each year to date, comp... See more

Excellent service, I was helped professionally & with empathy as I’m currently unwell. I really appreciated your representatives gentle approach with me, how he guided me through simple actions... See more

I had been charged an £25 for apparently unsigned credit agreement to I had not been informed about by either my insurer or PC. Hopefully it's now been rectified and I'll await credit charge back to m... See more

I was dealt with by Joanne who was very helpful, getting to her via the automated responses took some time and not many users will know their bank sort code so that caused little delay. Keeping to mor... See more

The response to my enquiry was fast. The person who fielded my enquiry was polite, fast, patient, and keen to hear my particular needs. The ensuing offer was market-beating from what I had been ab... See more

Hi All - I've used Premium Credit for many years regarding my aircraft insurance & now use for my motoring insurance, paying monthly works for me as my aviation business sometimes is either all or n... See more

New customer,so far so good. Online agreement was easy enough to set up. Buildings and contents insurance was taken out,hopefully won’t need to have to make a claim but as always never know how good... See more

I have recently applied for new household insurance, Premium Credit were the cheapest provider. On looking through the key features of the policy it matches exactly what I had previously but at £13 pe... See more

I have been using Premium credit on several occasions. I find their service level very efficient and they always try their best to accommodate customers with their needs. Being a customer with medical... See more

Cheapest quote by far for my motorcycle insurance. I’ve had no reason to contact them so far so can’t comment on much, but I’m paying monthly by direct debit, there have been no issues, hoping the cos... See more

Easy to sign & accept the contract. Had to go into my local Howdens Ins shop to check that the email was genuine regards my payment plan.....they confirmed Premium Credit cards was their partner rega... See more

Slightly different from other credit companies I have dealt with in that they ask you to digitally sign their credit agreement which is no bad thing; no sign, no credit. So, in a way they're giving op... See more

I just found it a bit difficult to finalise the signing of my agreement online because I found it a bit confusing especially when I put in the Ref number and it said it couldn't be found, then wen... See more

You should be more cooperative and provide attractive insurance policy rate to your customers and they need your guidance every time More helpful insurance options need Suppose I want to add ter... See more

I have never used the company before, however, as I applied for their services, no questions asked. Approval was automatically done. This gave me a lot of confidence that I am in good hands. Please ke... See more

My experience of the account is generally good, a bit to much reading to do, I realise you have to be explicit about it,but, even so. Could be explained easier. We are not all robots therefore canno... See more

It’s ridiculous to have signing this agreement in a separate place and time to the original insurance agreement with Policy Expert. No other company does this. All in one place at the time of takin... See more

The Charge of £25 for a Late Payment is unreasonable. Please may I be issued a Refunds, I accept late payments may require a chargeable fee, however £25 is unreasonable and unrealistic for an auto m... See more

The bad thing is I try many time to renew my agreement but I still don't understand I'm renew or not is difficult to find where yo signed i not finding. So is evrithing is complicated Can you infor... See more

Been asked to sign the account three times when checking last your system confirmed signed. Copy sent by return. Took ages to sign first time, continual circular information required with no results.... See more

Wasn't made clear about signing credit agreement didnt expect an email and wasn't told i needed to sign a credit agreement when purchased before clicking accept at the end of signing fo a new car ins... See more

Post office sent me the new renewal price of insurance. I accepted the price but they didn’t give me total price including direct debit fee. Wish I had chosen another insurance now. Cost me £100 more... See more

Not clear about additional fees and so the end fee was higher than I originally thought. I asked for an explanation and the company got back to me at the eighth hour giving me no time to look for an... See more

I asked to change my payment date to first of the month. I understand that this can only happen after the first payment can be taken, however, rather than being customer focused and the advisor hold... See more

PREMIUM CREDIT LIMITED just wrecked my perfect credit score with a hard search just for some car insurance , if I'd known I wouldn't have taken insurance out. This will now go onto disadvantage me get... See more

Very difficult to negotiate. Tried to change my address via the Prima bot but it kept disappearing. Had 3 goes “starting over” but still no confirmation that the new address had been accepted. No m... See more

I appreciate youre a 3rd party lender, however, trying to get the date changed for my monthly repayments has been a farse. There is no help contact info (phone or email) I can find, other than being p... See more

Mostly a good experience with them, only started so not sure why ask for review in first week of use really. Pro: Intuitive application Cons: Hard search on record (hence 3 stars) Wouldn't r... See more

Your email addressed to 'Dear Sir/Madam' nearly went into spam! There was no indication of who it was for, what namned policy (policy number, title?) it related to etc. Typica spam mail! Appal... See more

I would give it ZERO stars but that’s not an option unfortunately. The numbers provided for customers (Premium Credit) has an automated security check, once past the checks successfully, you are cut... See more

Charged for not signing an agreement I was unaware of via Simply Business. They do send emails to give notice but I was unaware of their existence and not expecting an email so they got lost in my inb... See more

Rip off charges if a direct debit fails or £25 if you don't sign a piece of paper. Exist only to extort money and have you over a barrel if they are the only direct debit provider of the company you'r... See more

I have a threatening email telling me that if I haven't signed something before a certain date then i get charged ? Seriously? Who runs a business like that? You are acting on behalf of an insuran... See more

Delay in receiving confirmation. Asked to sign credit agreement three times. When tried to sign kept saying already done. Had to find out myself if signed or not . Golf club said everything completed... See more

Took out an insurance policy for our tenanted property from Arthur J Gallagher/Premium Credit. Two months later the property was sold so I informed them on the day we completed 10th March 25. The advi... See more

Cancelled my direct debit wrongly Nearly left me without car insurance due to incorrectly cancelling my direct debit No correspondence from them stating this has happened. Won’t ever use them... See more

Because the functionality of your site is extremely poor. I’m still not clear whether I’ve signed my credit agreement or not, particularly important given you’re quick to threaten charges. Equally I... See more

I had been using this company for 1 year and 3 months, I canceled before the new insurance started, they charged me 102 pounds, they were complete liars, these are Google prices, they never tell the... See more

I have only given 1 star because I had to. What an awful experience setting up an agreement for insurance many links login set ups just to sign an agreement. And there helpline is fully automated an... See more

Terrible first time user. No explanations I’m expected to know how to do this !!!! After a long while back and forth I electronically sign or so I thought , eventually find my ref no and sign in to m... See more

Charged £25 for an automated email sent to my junk mail, this is for not electronically signing a document. They have my telephone number so could have called or texted me. Typical money making co... See more

Far too many hoops to jump within your website system. After receiving repeated emails to sign agreement, and entering your system, can't find anywhere where I'm supposed to sign, having clicked in n... See more

Take £25 a month after finance is arranged. Feels very underhand. Apparently the fee covers the automated actions in the result of you not signing a credit agreement. Interesting how you get a few ema... See more

A 'one stop' setup would be much better than going through everything with Avanti and then again with yourselves. All Ts and Cs should be made clear and published to the client ahead of the online agr... See more

They’re quick to threaten extra charges (£25!) just for a reminder if you don’t return a form in time - no flexibility or compassion for genuine circumstances. "If we don't receive a completed Cred... See more

Premium Credit is one of the biggest providers of finance used to spread the cost of insurance premiums. The set up, and arrangements are usually carried out by the insurance provider. It's all... See more