PuppySpot Reviews 6,708

I had been looking for a puppy for a few weeks before this; I finally found myself checking out a listing for perhaps the cutest puppy I have ever seen. After getting a call from an excited agent who... See more

The whole team was very kind and informative of the process. Everything was addressed professionally, and the coordinated communication between all parties (breeder, vets, transport, and support) to... See more

This was our first time using Puppyspot so we were a bit apprehensive about the whole process. Hallie was coming from Ohio to CA during the worst winter storm in a few years blanketing most of the U... See more

We selected the chaperone delivery for our puppy. About 4 days before her arrival we received 2 packages of accessories for her, but no crate. We were told she would come with her own kennel for cr... See more

Slow to respond to questions. When weather impacted delivery we still got automated messages for early delivery. Called and asked for guidance on security and dog aptitude and they didnt really know m... See more

Our experience with PuppySpot was absolutely awesome! The delivery process was smooth and professional, and we felt informed every step of the way. Our puppy arrived in excellent shape, and we are al... See more

PuppySpot made the entire experience of bringing home a new puppy absolutely seamless. My wife was initially anxious about the process and worried that we might end up with a puppy who wasn’t the... See more

7:16 100 trustpilot.com PuppySpot puppyspot.com Tell us more about your experience Read our Guidelines for Reviewers My experience was better than great. Both Ryan and Skyler were exceptional... See more

This website is featuring puppies that are genetically mutated and have been proven to be unhealthy. Some are described as purebreds, but they are not. If breeders are knowledgeable, they would never... See more

Puppy was delivered on time His papers were in order. He did come with an ear infection which was bad but otherwise a healthy happy puppy. Update: PuppySpot informed us that their guarantee woul... See more

This is an updated review...my prior review had 4 stars, but I am updating to 5. My pup arrived perfectly and exactly as described..the delivery was also seamless and easy, and the customer service... See more

I absolutely loved my experience with PuppySpot. Having access to puppy experts throughout the process eased my anxiety by huge amounts. The communication was incredible and I got daily emails updatin... See more

Since this was the first time having a transport company, we really didn’t know what to expect, but we were completely amazed at how professional, polite, clean and especially caring our two driver... See more

Great communication. Excellent customer service. I would like to mention Candace in sales always so pleasant and always had answers. Amazing young lady. Also Morgan, our transporter was fantastic.... See more

The dog is perfect! The way the PuppySpot company is run, is not perfect. Too much digital reliance on handling communications, it's terrible. Way too many useless emails. Fletch is too desperate fo... See more

Every interaction along the way to receive our puppy was extremely professional. We are so delightful with our Farrah. Such a sweet dog. The breeders did such an exceptional job with her. We could... See more

We had an amazing experience with PuppySpot from start to finish. Everyone we dealt with along the way was wonderful. Angel, our PuppySpot coordinator was the best! She was always available to answer... See more

We adore our new puppy. She’s amazing. Only suggestion would be to send more pictures or videos of puppy after the purchase of the puppy, even if the delivery is not scheduled for several weeks after.... See more

Purchase and delivery perfectly executed by Puppy Spot. We had 2 puppies from two different breeders shipped to us via American Airlines and everything went like clockwork. Received our two healthy pu... See more

Won’t negotiate on the price bc they are giving 10 years heath guarantee but you must buy heath insurance from them that is twice as much. Provide financial option with extremely high interest rate yo... See more

The prices are quite elevated, communication is difficult, and the process lacks transparency. I had many questions that went unanswered when I was able to connect. There were multiple times when I ca... See more

Puppy was received with severe skin infection and bumps all over body. Took weeks and weeks to get reimbursed from PuppySpot to reimburse vet bills. Around 6 months old, puppy become food and human... See more

Dog was from Puppy Mill in Ohio. Not from a proper breeder. WATCH OUT GO LOCAL SO YOU CAN SEE THE DOG AND THE BREEDER TO MAKE A GOOD DECISION. 2/2/2026 - I spoke with Puppy Spot and I will be se... See more

Purchased an AKC puppy, was told AKC paperwork would be paid for and puppy would be microchipped. None of this was true after they charged me $110. Also puppy had surgery just before we picked her up... See more

As an additional review, PuppySpot did, in fact, reimburse my first vet appointment. Thank you, we have since acquired additional vet fees, as my poor little buddy still can't get rid of his intestina... See more

No updated pictures in 4 whole weeks . All emails were pushing their pet insurance. Pet was supposed to be transported to my home, but the carrier refused to come within 2 hours of the home. Transport... See more

It was easy to buy the pup on line...the customer service reps were helpful and the delivery was exactly as stated.However there was no information from the breeder about how the pup was raised...my p... See more

PuppySpot came through on their end of the deal; our handsome Labradoodle came to us safely and is everything we hoped for. The only issue we have had is that his ears are full of ear mites and yeast.... See more

Heartbreaking at first. Our choice puppy had knee problems so we had to select another puppy. She has arrived and is getting comfortable with us. She arrived in a crate that was dirty (not puppy mess,... See more

I spoke to my Vet and they informed me that the Breeder didn’t give the final rounds of shots before he got rid of the puppy. He was supposed to give the puppy shots back in them mid late December and... See more

Ease of the process and continued communication! My concerns were the earlier side of needed vaccines given. My vet said it was not a problem and that breeders almost always do this! Also no inform... See more

Went smoothly from beginning to end, with answers to our questions/concerns only being an email or phone call away. We were nervous about our puppy's delivery/long travel, but the delivery service wa... See more

My experience on getting the dog has been a long journey ran into a few snacks. I was upset by the delay in getting the dog. She came weeks after the original promised date and even though I called a... See more

Stressful. Lack of communication. Waiting until the last minute as to find out instructions for pickup by the owner! It sucked! I believe the puppy came from a puppy mill. He only wants to stay out... See more

Puppy is gorgeous and very sweet. Communication was awful. Questions and requests from the breeder went unanswered by puppy spot. Puppy was delivered with ZERO things from his home. No toy no blanket.... See more

Molly is a sweet puppy with so much energy and personality. Unfortunately, she arrived with ear infection in both ears. Since she came home on Monday, I haven't been able to see my vet yet. I have dea... See more

I was skeptical about the whole process of adopting/purchasing online but after talking to the customer service reps from beginning to end put my skepticism at ease. Would adopt/purchase with them ag... See more

We had an exceptional experience with PuppySpot. Our puppy arrived healthy, happy, and absolutely adorable! From the very beginning, the PuppySpot team kept us informed every step of the way with deta... See more

Communication throughout this process has been very limited. We requested photos several times and did not receive them. We drove over 450 miles to pick up the puppy, and only 14 hours before pickup... See more

Did not disclose that puppy had two different eye color . We are very disappointed! Gave the wrong address to the puppy delivery company. Called and put in a request to have address corrected. Said w... See more

I read reviews after I started working with puppy spot and got nervous because there were a number of negative experiences. I contacted Sarah from puppy spot and had a great conversation which made me... See more

The overall experience was good. The puppy was delivered and she was exactly as we were expecting. The delivery was not as explained to us at purchase, though the driver made excellent time and cared... See more

I cannot say enough about our experience with Puppy Spot. They communicate with you every step of the way. We had a lot of anxiety about purchasing on line; However, they provide you with a sched... See more

PuppySpot is excellent as a package buy to deliver service especially if you are new to dogs. However, I found the constant emails pushing people to their preferred partners a bit tiring. Quite fra... See more

Everything. My puppy is so cute, soft and healthy. The pet transport guys were awesome. Polite, competent, and very helpful. My dog arrived clean, well taken care of, food, a cloth with mom and siblin... See more