Verified
I got in on the kickstarter for the carbon steel pans and have been using them for a while now and was so happy with them I ordered a set for my son.
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Merged
The knives are sharp, looks good and feels really great in your hand. The boxes that the knives arrived in are beautiful as well! If I need any other knives in the future I will absolutely buy them he... See more
Company replied
Verified
The new airfryer we bought is absolutely perfect for our use, and fine with 7.5 liter capacity
I received two different versions of the Rose-series - two from a new series, and two from an old production! The old is with polished metal at the handle and the new one with matte metal... See more
Company details
Written by the company
Hos Qookware specialiserer vi os i at udvikle høj kvalitets køkkenudstyr. Vi sælger og forhandler kun vores egne produkter. Vi har dag til dag levering og 100% tilfredshedsgaranti.
Contact info
Svenstrup Bane Alle 3, 9230, Svenstrup J, Denmark
- 25944677
- [email protected]
- qookware.dk
4.7
Excellent
794 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Verified
Fantastic cookware
I got in on the kickstarter for the carbon steel pans and have been using them for a while now and was so happy with them I ordered a set for my son.
April 11, 2025
Reply from Qookware
Hi Lance,
Thank you so much for the 5-star review! We’re thrilled to hear that you’ve been enjoying your carbon steel pans since the Kickstarter – and even more honored that you got a set for your son as well 🙌
It means the world to us when our customers share the love. Wishing you both many great meals and memories with your cookware!
Best regards,
Mike from Qookware
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Verified
Reply from Qookware
Hi Nelson,
Always a pleasure to sell and ship our products to you. Really appreciate your loyalty even though you are ordering your products all the way from Portugal.
See you next time!
- Mike fra Qookware
Beware of this company. Crooks.
Beware! Do NOT buy from this company!
I bought 2 pans off them, pans arrived pre scratched instead of pre seasoned. Messaged them and have been ignored. Wouldn't have left this review if they actually responded and resolved the issue. But they chose to ignore me and many other buyers.
Be warned. They are crooks. Suspect other reviews are paid for. There is a whole bunch if dissatisfied people on the kickstarter project. Made promises and charged hundreds of dollars for it. Cheap non stick pans are better than these expensive pre scratched ones.
January 31, 2025
Unprompted review
Reply from Qookware
Hi Roger,
We’re truly sorry to read your review and to hear that you’ve had this experience with us.
We take your feedback seriously, and it’s absolutely not our intention to ignore any messages. If you’ve reached out and haven’t received a reply, then something has clearly gone wrong — and we want to make it right.
The pans you received should not arrive scratched, and we’d love the chance to either replace them. Please contact us directly at [email protected].
We care deeply about the quality of our products and the trust of our community – including our Kickstarter backers – and we’re committed to improving wherever we fall short. Unfortunately we had some issues with our Kickstarter account. The email we used for the Kickstarter account has been lost and Kickstarter has not been able to help us change our account information to our other email. So please reach out to [email protected] and we will sort this out.
Best regards,
Mike from Qookware
no support when they send you the…
no support when they send you the incorrect product
Client avoidance seems to be their model
February 5, 2025
Unprompted review
Reply from Qookware
Hi Craig,
We’re really sorry to hear about your experience – and even more sorry if you feel ignored. That’s absolutely not how we want anyone to feel when shopping with us.
If you’ve received the wrong product, we want to make it right immediately.
We care deeply about the quality of our products and the trust of our community – including our Kickstarter backers – and we’re committed to improving wherever we fall short. Unfortunately we had some issues with our Kickstarter account. The email we used for the Kickstarter account has been lost and Kickstarter has not been able to help us change our account information to our other email. So please reach out to [email protected] and we will sort this out.
We care deeply about our customers and take all feedback seriously. Thank you for bringing this to our attention.
Best regards,
Mike from Qookware
Good service - a bit slow on response, but it ended well
I received two different versions of the Rose-series - two from a new series, and two from an old production! The old is with polished metal at the handle and the new one with matte metal. I had the Nakiri already which was from the old production.
After while - a bit too long I think - they returned and wanted to speak with me.
They offered to replace the knives from the old productions - including the one a had already (and had bought used online)! Perfect!
I would have liked that the Nakiri was completely or more straight instead of the curve. If more elements are on a line some won't be cut through with one chop.
I would have liked the chef's knife (large 23 cm Gyotu) to be of a bit thicker metal for more stiffness. At the tip-end it's quite bendy for a chef's knife.
When I spoke with Qookware we agreed that I try the smaller Gyotu (20 cm) - partly to try it, and because as of now, they don't have a new production of the 23 cm version. I think that's a good solution.
3. Angle-guide
Qookware sells grinding stones with an angle-guide. Before purchase, I asked about the size of the angle-guide. If it's not correct it won't achieve 15 degrees (which Qookware says is VERY important).
For my knives I measured/calculated an approx. 9 degree angle for the large ones (Nakiri, Gyuto and Santuko) and approx. 19 degree for the small utility knife.
Qookware are looking into this matter and was very curious about it; their manufacturer has claimed, that it fits Japanese knives. But our suspicion is, that the guide is made for a bit narrower knife (German steel knives) that needs a 10 degree angle.
Order #28436
November 23, 2024
Unprompted review
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Verified
The new airfryer we bought is…
The new airfryer we bought is absolutely perfect for our use, and fine with 7.5 liter capacity
March 22, 2024
Verified
Great quality.
I have bought two Air fryers. The first one was so good I bought another for the summer house.
February 12, 2024
Reply from Qookware
Hi Anthony,
Thank you for your kind words! We're delighted to hear you enjoyed our air fryer so much that you bought a second one for your summer house. Happy cooking!
Best regards,
Mathias
Verified
Reply from Qookware
Hi Jan,
Thank you for the kinds words! We are very glad to hear that you are satisfied with your knives!
Best regards
Mathias
Verified
Reply from Qookware
Hi Doug,
We are glad to hear that your son loved using yours!
Br
Mathias
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Verified
Great service
December 27, 2023
Reply from Qookware
Hi Rune,
Thank you very much! :-)
Best regards,
Mathias
Verified
Mixed emotions, but very sharp!
The knives were late. We were only advised after the purchase. That’s not okay guys…
But the knives…oh boy!
They. Are. Sharp!
One of the handles were exposed for water for 5 minutes and that resulted in a matte and dull surface….what a shame…:-/
Otherwise, a great product!!
November 22, 2023
Reply from Qookware
Hi Jacob,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty and apologize for any inconvenience you experienced.
We regret the delay in delivering your knives and understand the frustration that can come with unexpected delays. We acknowledge that the communication regarding the delay could have been better, and we take this as valuable input for improvement.
On a positive note, we're delighted to hear that you appreciate the sharpness of our knives. It's unfortunate to learn about the issue with one of the handles. We're sorry for any inconvenience caused. Please know that we take this matter seriously, and we'll use this feedback to enhance the durability of our products.
Best regards,
Mathias
Verified
Reply from Qookware
Hi Johan,
Thanks a lot and thanks for the recommendation!
Best regards
Mathias
Verified
This company delivers great products of…
This company delivers great products of high quality and their service is also top.
November 6, 2023
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Verified
Very good knives
October 9, 2023
Great everything
September 19, 2023
Unprompted review
Merged
Reply from Qookware
Hi Andreas,
Thank you very much for the order and the good recommendation of us – it means a lot! 😊
Best regards
Mathias
Merged
Excellent knives
Excellent knives, easy to use website and quick delivery.
November 29, 2022
Unprompted review
Reply from Qookware
Hi Magnus,
Thanks for the kind words about our knives, the website and the quick delivery :-)
Best regards
Mathias
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Merged
Great and beautiful knives
The knives are sharp, looks good and feels really great in your hand. The boxes that the knives arrived in are beautiful as well! If I need any other knives in the future I will absolutely buy them here :)
August 7, 2022
Unprompted review
Reply from Qookware
Hi Magnus,
Thank you for the 5 starts and the beautifully words about our knives and the boxes they arrive in.
You are more than welcome to buy additionally knives in the future :-)
Best regards
Mathias
Merged
Super god service hurtig levering god…
Super god service hurtig levering god kvalitet kan kun varmt anbefale Qknives
April 10, 2022
Unprompted review
Reply from Qookware
Hej Tove,
Tusind tak for din anmeldelse samt de pæne ord omkring os. Vi er super glade for du varmt kan anbefale os :-)
De bedste hilsner
Mathias
Merged
Verified
1000 tak for hurtig levering
October 26, 2020
Reply from Qookware
Hej Kenneth,
Mange tak for din ordre og din anmeldelse, den er vi glade for! :-)
Mvh
Mathias
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