I ordered two clothing rails from RAW58. When they arrived, I was very disappointed with both products. One rail was much too long, even though I specified the correct length in the comment secti... See more
Company replied
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See what reviewers are saying
Extremely good service! Quick replies (within minutes/hours from question), flexible regarding both delivery and changes to the order! Great products as well. I will definitely use them again!
Company replied
I bought the LIAM pipe coat hanger and I'm very happy with it. Good quality products, with a reasonable price! It came with screws and everything needed for mounting it on the wall. The purchasing pro... See more
Company replied
Fin hjemmeside, hurtig levering og 2 super fine bar stole som var nemme at samle. Tak for en fin handel.
Company replied
Company details
Written by the company
RAW58 sælger håndlavede Tøjstativer, Ophæng og "Design-selv" løsninger i vandrør til både bolig og erhverv. Med en naturlig forkærlighed for storbyerne New York, Berlin og London er forkærligheden for industrielt design vokset med årene og ud af det er RAW58 stiftet. Vi bestræber os på at levere varer af høj kvalitet med et tidsløst udtryk, der passer ind i enhver indretning og stil. Produkterne bliver udviklet og skabt i vores værksted i hjertet af Aarhus.
Contact info
Lilleringvej 2, 8462, Harlev J, Denmark
- 26296565
- [email protected]
- raw58.dk
3.9
Great
1K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad support
No answer from Raw58 support, waiting for delivery of order.
January 5, 2026
Unprompted review
Reply from RAW58
Hi Martin ☺️
I'm sorry to hear about your late order. We are working as hard as possible to send out everyones orders in time!
If you still have any questions, feel free to contact me at [email protected] 🙌🏻
Best regards
Frederik
Owner - RAW58
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Reply from RAW58
Hej Mohammed 😊
Tusind tak for din skønne anmeldelse!
Ha' en god dag ☃️
De bedste hilsner
Frederik
Indehaver - RAW58
Super tilfreds
Fin hjemmeside, hurtig levering og 2 super fine bar stole som var nemme at samle.
Tak for en fin handel.
November 27, 2025
Unprompted review
Reply from RAW58
Hej 😊
Tak for din søde anmeldelse! Jeg er glad for at høre, at du er tilfreds med dine barstole 🙌🏻
Ha' en god dag!
De bedste hilsner
Frederik
Indehaver - RAW58
Reply from RAW58
Hej Jakub 😊
Thank you for the great review! Happy to know you're pleased with our customer service :-)
Best regards
Frederik
Owner - RAW58
Fast delivery and great quality product.
November 1, 2025
Unprompted review
Reply from RAW58
Hi Claire 😊
Thanks for the great review. Glad you liked our high quality product!
Best regards
Frederik
Owner - RAW58
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Extremely Disappointed – Poor Quality Products and No Customer Service
I ordered two clothing rails from RAW58. When they arrived, I was very disappointed with both products. One rail was much too long, even though I specified the correct length in the comment section of my order (which, unfortunately, didn’t appear on the receipt). It also had obvious scratches on it, which made it look used.
The second rail had odd markings on the pole and, even worse, was missing the shelf entirely.
I tried reaching out to RAW58’s customer service for help – I emailed them four separate times, tried their support chat, and even called, but my call went straight to voicemail. I have received no reply from any of these channels.
Overall, I am extremely unsatisfied with my experience, both with the quality of the products and the complete lack of customer service. I would not recommend RAW58 to anyone.
October 31, 2025
Unprompted review
Reply from RAW58
Hi Sigrún
I’m really sorry to hear about your experience.
We’ve unfortunately been hit by illness over the past week, which has caused a delay in responding to emails.
But I’ll make sure you hear from us on Monday with a solution.
Kind regards Frederik
Owner of RAW58
100% recommend.
100% recommend.
It was easy to assemble and very stable. We have lot of shoes and it holds all perfectly. I’d recommend it. Great value and decent product.
September 29, 2025
Unprompted review
Reply from RAW58
Dear Fanni 😊
Thank you so much for your kind words!
I’m really happy to hear that the shoe rack was easy to assemble and works well for all your shoes.
Have a nice day!
Best regards,
Frederik
Owner – RAW58
good and quick service
good and quick service. happy with the product (Ingrid hjørnehylde)
September 17, 2025
Unprompted review
Reply from RAW58
Dear Richard 😊
I’m really happy to hear that you’re satisfied with your Ingrid hjørnehylde and that everything went smoothly with the delivery! Thank you for taking the time to share your experience.
Best regards,
Frederik
Owner – RAW58
Really pretty and functional
Really pretty and functional! Easy to put together 😊
September 22, 2025
Unprompted review
Reply from RAW58
Vi sætter stor pris på din anmeldelse! Det glæder os at du har været tilfreds med din oplevelse ved at handle hos os. Tak for din anmeldelse.
Hav en rigtig god dag!
Mvh. Andreas - RAW58
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Ladder shelf
The included instructions make it very easy to assemble.
February 28, 2025
Unprompted review
Verified
Goods received as planned
June 24, 2024
Reply from RAW58
Thank you very much for the review. We appreciate it alot!
Have a nice day! / Hav en god dag! : )
- Andreas, RAW58
Reply from RAW58
Mange tak for din fine anmeldelse. Det betyder meget for os at du har haft en god oplevelse ved at handle hos os.
Hav en rigtig god dag!
Mvh. Andreas - RAW58
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Very good quality and fast shipping
Very good quality and fast shipping! We will definitely buy more.
September 11, 2023
Unprompted review
Reply from RAW58
Vi takker for din ros og anmeldelse. Det betyder meget for os at du har haft en god oplevelse ved at handle hos os.
Hav en rigtig god dag!
Mvh. Andreas - RAW58
Extremely good service
Extremely good service! Quick replies (within minutes/hours from question), flexible regarding both delivery and changes to the order! Great products as well. I will definitely use them again!
June 26, 2023
Unprompted review
Reply from RAW58
Hej.
Vi sætter stor pris på din stjernespækkede anmeldelse! Det glæder os at du har været tilfreds med din oplevelse ved at handle hos os. Tak for din anmeldelse.
Hav en rigtig god dag!
Mvh. Andreas - RAW58
Perfect service.
March 8, 2023
Unprompted review
Reply from RAW58
Hej
Tusinde tak for de 5 stjerner, det betyder rigtigt meget for mig.
Hav en rigtig god dag
Med venlig hilsen
Frederik fra RAW58
LIAM coat hanger, loved it!
I bought the LIAM pipe coat hanger and I'm very happy with it. Good quality products, with a reasonable price! It came with screws and everything needed for mounting it on the wall. The purchasing process is smooth and the delivery on point! Would buy again from them
January 3, 2023
Unprompted review
Reply from RAW58
Hej.
Vi takker for din ros og fem stjerner. Det betyder meget for os at du har haft en god oplevelse ved at handle hos os.
Hav en rigtig god dag!
Mvh. Andreas - RAW58
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Wrong and bad manual
Update on 26.09.2023.
I received now second time from Trust pilot saying that Raw58 disagrees with my notes and I have to document to prove me. My experience is true and points 2 & 3 were based on facts! QR code did not work and manual was wrong. How on earth would any consumer keep the poor one paper of manual to document to Trust Pilot! I am really ridiculed by raw 58 to disguise a consumers feedback and hide them.
We bought Tøjstativ Luxas med hylde. The overall outcome became good and we are satisfied with how it looks in our room but there were a couple of major hiccups.
1) Sale/discount trick: their website says the offer ends in xx days. When the days are gone, new sale starts again even at a better offer. So don’t panic to order.
2) “manual” comes on a small paper with QR code. But the QR code doesn’t work. I wrote to them but no reply. In that case, you can search on google. Challenge with following manual on phone is that phone goes “off” while your hands aren’t really free during assembly.
3) crappy manual instructions: you have to extend the picture to figure out which connection parts belong to. Barely any detailed description.
4) the manual writes the screw to the wall is 6mm but it isn’t correct. The wall plug for screw is 8mm, which is a fundamental error.
January 15, 2023
Unprompted review
Reply from RAW58
Hi Hyesun
First of all, its great that you like the product, im very happy to hear that :-)
Let me answer your messages.
1) Its not correct that the offer ends and starts with a even better offer. You bought the rack for 2351 kr. and the rack still costs 2351 kr. on the website :-) So you have not been cheated price wise.
2) Im sorry if the QR code didnt work, we have fixed that now. Our manuals can also be found on our website, at the bottom of the website under "samlevejledninger".
3) Thanks for your feedback regarding our manuals, we work hard to always give the best guidance, so we will try to make this better in the future.
4) We just switched to new screws and rawplugs, so thank you for making us aware of this, i have changed it in the assembly instructions now.
Kind regards
Frederik from RAW58
Fin og god kommunikation omkring min…
Fin og god kommunikation omkring min ordre, med et højt informationsniveau
October 10, 2022
Unprompted review
Reply from RAW58
Hej Jens.
Tusind tak for den gode anmeldelse. Vi er glade for at du har haft en god oplevelse ved at handle hos os : )
mvh. Andreas - RAW58
Reply from RAW58
Vi går meget op i vores service, så det betyder meget at du var glad for den!😍
Mange tak for den 5-stjernet🤩
Håber vi hører fra dig igen i fremtiden.
De bedste hilsner Markus - RAW58
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