RC Willey Reviews 9,538

The only negative I have is that salesman Phil estimated the install would occur first week in November but it was installed first week in December. We didn't accept the first appointment for just d... See more

Very good experience Only problem that I incurred was knowing if my product will be assembled. I did sign up for the deluxe program with blue card service. Nothing shows assembly is approved or not.

Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... See more

We've always had a great experience shopping at RC Willey, either in store or online. Most of our purchases have been online. The furniture quality is top notch at reasonable prices. We've also purcha... See more

The dishwasher we wanted was added to the cart and it allows us to pick an install date, but the GE Profile refrigerator when added only offer pickup and no installation option. I tried 3 different da... See more

Outstanding customer service! Looking for a panel-ready Bosch dishwasher we could drive away with…sales person checked prices at HD, Lowe’s and Costco and took $200 to match Lowe’s Labor Day sale…wow... See more

We originally had an issue with our delivery order . We called the store Manager Dave who was spectacular ! Dave fixed the issue and set us up with Carlos and Shy ( delivery crew) Carlos and Shy were... See more

Our washer and dryer was delivered this morning and your delivery men, Caleb and Richardo were professional, fast, polite and courteous. We couldn't be happier with the service. Not the first time!... See more

We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came... See more

YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more

Telephone questions were answered very quickly and product information was complete and accurate on line. Ordered recliner at 2pm on Thursday and picked up at 10:30AM Friday Will be back for any m... See more

I’ve purchased appliances from Home Depot and Lowe’s in the past. They literally have the worst Customer Service ever I will never go back. As for RC WILLEY, I have purchased several furniture items a... See more

You had the exact Maytag dryer in stock for a will call pickup. I called to see if I could get it now instead of the following day. A person named Tony (who deserves recognition) answered on t... See more

Poor customer service - placed our order and then decided an hour later to cancel. Totally understand that's on us. However, I've now called several times and emailed with no response back to confirm... See more

Looking for another Lift Chair. As usual the 2 salesman we had contact with were FRIENDLY, courteous, and knowledgeable. Service is exemplary. We have purchased other furniture and beds at RC Willey w... See more

During pick up at the warehouse, a worker opened the customer pick up office door but instead asking If I needed assistance or a good morning , he said " this is not a store location" . I asked him h... See more

I ordered a washer and dryer with a pedestal, and a stackable washer and dryer. The pedestal I ordered was incompatible with the dryer I ordered. I ordered these based on the "related products" listed... See more

Much Improved! I gave RC Willey a poor rating with my last delivery as my online order never had a salesperson assigned and when my product arrived from Nevada, it just sat in their warehouse until I... See more

This review is long over due. I have worked as a landlord for 8 years with RC Willey mainly for apartment refrigerators and stoves. My go to person is Eric Wright at Delta shores location in Elk Grove... See more

Robert was great. He went above and beyond in helping me place the order. Grant and Garrett were outstanding! Very impressed with their installation and care for detail! Highly recommend them! Everyth... See more

You didn't honor the price you advertised. I made my purchase online, you charged my credit card, confirmed my purchase set up delivery and then called and tried to charge me $600.00 more for me to re... See more

Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... See more

Ventless dryer dripping from bottom hose connection. Hose attached to bottom connection running up hill to drain isn't draining properly. Should have been attached according to installation manual w... See more

The Person you sent out to measure my tile and carpet measured wrong. He shorted me a whole box of box of flooring (Adura Max Granit). the salesperson came out and admitted he did not measure correctl... See more

Placed an online order. Went to pick the order up and they didn't have any in stock. We were told that the system showed two (2) in stock but that the warehouse manager couldn't find any. This wasn'... See more

Called to confirm if I could place my order online and was transferred to sales. Sales person put order in and transferred me to cashier who never picked up (in 3 attempts) so I'm shuffled back to the... See more

We received a text Thursday saying 7:45-9:45 delivery Friday. Friday we received a text saying 2:45-4:45 our order would deliver. Our order showed up at 7:30pm Friday. I was unable to do... See more

When purchasing online for a web exclusive item no shipping ETAs were offered. I continued with my purchase and at checkout wasn't given an ETA either. After purchase no eta. I have no clue as to whe... See more

Well the shipment arrived as promised, but the frame itself was a little complicated, 10 of the incorrect screws were sent and I had to go purchase them to the local hardware store, had to pay out of... See more

Adam Carmona in the Rocklin Store (flooring) is phenomenal!! The customer service he provided was exceptional!! He has the patience of JOB! Adam answered all my questions and concerns in a professiona... See more

After finding the item needed on their website and called and immediately was able to speak with a sales person. He knew the product I was referring to and quickly confirmed that I was looking at the... See more

I recently relocated from Southern California to Reno and found a home in Sparks.. RC Willey came highly recommend so I first went in May 9 and Jason Saville assisted me, Patiently listening to... See more

My husband and I just had our new Cal King mattress and adjustable base delivered. Our install team of Dan and Eduardo did a phenomenal job! They were very polite, professional, and personable. They a... See more

Just bought a new home and need many various items. We are very impressed with the sales people. Very knowledgeable and helpful. Also, RC Willey Blue Reward program excellent too. Delivery people... See more

New vacuum doesn't charge new dryer doesn't dry new refrigerator leaks water all over the floor. Paid a huge amount for extended warranty but still have to call manufacturer wait on hold and wait week... See more

The person I spoke to tried to be as helpful as possible and I would have given her more stars. Unfortunately, the people who she reached out to for assistance didn't have clear answers that differed.... See more

Honest such a horrible experience went in there three times. Not one of the hundreds of people working there ask if me and fiancé needed anything I think they just assumed that we didn’t have money s... See more

We bought a white chair from the clearance section for what we thought was a good price. But when we got it home, the different lighting showed a large blue stain. It looks like they tried to wash... See more

I love RC Willey!!! Not only are they amazing at shipping my items to my home in a timely manner, all of my products I've ordered from them over the last decade have always been really high quality! T... See more

We are thrilled with our new flooring and carpet! The installers were outstanding—they were not only prompt and friendly but also incredibly efficient and clean. They delivered beautiful, high-quality... See more

I was looking to upgrade my living room TV. RC Willey salesperson Andrew Smith was very helpful in explaining all the different types (OLED, Mini-LED, etc), brands, pros and cons of each. It was very... See more

Website said product would be available for pick up the next day. This was false. 3 stars solely because they're delivering it for free now, but 3 days later than anticipated.

We have always had a quality experience over our 15(ish) year history of carpet, furniture and appliance purchases, but our most recent purchase of a dishwasher went above and beyond. We always... See more

The people who work at RC Willey are always so friendly, knowledgeable, and professional. We love their option to do 12 months same as cash. RC Willey also has quality products and a great variety.