While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the service provided, highlighting the speed of payment and the ease of the overall process. Consumers also mention fair prices, with some noting that they received higher offers compared to other companies. The payment methods and the company's dependability are further aspects that customers found satisfactory. However, some reviewers express concerns about the accuracy of initial quotes, with a few reporting that the final offer was lower than expected due to alleged damages to their devices. These consumers suggest that the quality of the product and the price may vary. Despite these issues, many customers are happy with the service and would use it again.

Based on these reviews

Rated 4 out of 5 stars

They gave an honest quote with my phone, and I were able to negotiate for a good middle ground price. All around an honest and great service I recommend.👍

Rated 5 out of 5 stars

I was amazed I had used another company for years along time ago and I needed another company now and decided to try. Well I am elated you guys are great, shipping label, your texts checking on me I... See more

Rated 5 out of 5 stars

The communication was great! We had some hiccups, but it was on my end. I didn't have certain things unlocked. They sent me an email letting me know. They kept me informed via the website dashboard. O... See more

Rated 5 out of 5 stars

I’ve had several great experiences throughout the past couple years here! I’ve bought and sold phones here. Mike has been extremely accommodating and gone out of way to make sure that I’ve gotten in... See more

Rated 5 out of 5 stars

No problems whatsoever!!!! Sent info on phone Received a quote from them Received packing return slip Three days later, I have my money! Unbelievable and fantastic!!

Rated 5 out of 5 stars

I have enjoyed the services of Michael SaveaGadget since he opened in Land o lakes, he is VERY knowledgeable and decently priced. I’ll recommend him any day

Rated 5 out of 5 stars

Save Gadget team was great. The communication during the whole process was top notch. Shout out to Mike for helping directly with an issue.

Rated 5 out of 5 stars

SaveGadget provided an honest assessment of my phone’s condition and paid me fairly. I’m so glad I found their service.

Rated 5 out of 5 stars

They had really good customer service in they were completely communicated with me regarding my device. I would use them again.

Rated 5 out of 5 stars

I was anxious about shipping my device to an internet provider, but SaveGadget calmed my concerns. The procedure was quick, and the compensation was just as promised. Excellent!

Rated 1 out of 5 stars

Made an offer for our phone. Then when it arrived, in the exact state we described, they basically said it's too broken and they can only recycle it. Seems like a big scam. Edit/update: The compan... See more

Company replied

Rated 5 out of 5 stars

I was hesitant to try SaveGadget, but they won me over with their fast payment and honest pricing. Truly impressed!

Rated 5 out of 5 stars

The speed of service with SaveGadget blew me away. My payment came through faster than I thought possible. Highly recommend them!

Rated 1 out of 5 stars

Wish I would have read reviews before choosing SaveGadgets.com, The poor reviews were spot-on with my experience. Initial offer was $631 and they reduced to $500. Said my phone had scratches on the... See more

Company replied

Rated 5 out of 5 stars

Needed cash fast and Save Gadget came through payment was in my account within 24 hours of delivery 🕒💵

Rated 5 out of 5 stars

It was a relatively fast payment and great communication. Worked out some issues pretty quickly and fast. Have been dependable.

Rated 5 out of 5 stars

The process with SaveGadget was smoother than I imagined. I got a great deal for my phone and the money arrived just as promised. No surprises!

Rated 5 out of 5 stars

So glad I chose SaveGadget! They made selling my old gaming console incredibly easy. Fast payout and excellent customer support.

Rated 5 out of 5 stars

Mike did a great job fixing my daughter’s cell phone. He was able to order the part and get it fixed the next day. He was also about $30 cheaper than the other places I called. I will use him again... See more

Rated 1 out of 5 stars

They have misleading listings and selling barely functional devices that aren't even comparable with what they listed. Do not trust them. Ofc they get to charge 15% restocking fees to line their pocke... See more

Company replied

Rated 1 out of 5 stars

I had 3 iPhones that were in cases with screen protectors on them the entire time. The quote I received online was almost double what they ended up emailing me with. They claimed there were scratches... See more

Rated 1 out of 5 stars

I submitted my phone to them. They followed up with a message stating that the back glass was detached from the frame and that the phone was damaged. They adjusted their offer twice prior to me req... See more

Rated 1 out of 5 stars

I have sold old phones before but I chose SaveGadget to sell to this time. I sent a phone with damage but a $20 offer was it. So I refused at they offered $50. This business does not give fair m... See more

Company replied

Rated 3 out of 5 stars

Received my payment a week later. Slow processing times compared to other sites. Slow With payout, as well as responding to customers.

Company replied

Rated 3 out of 5 stars

It would be helpful to the customer if SaveGadget provided pre labled packaging to customers for the purpose of sending phones etc. for evaluation

Rated 2 out of 5 stars

Send in item with excellent condition and they noted a few scratches that I did not, and cut my offer in half.

Rated 5 out of 5 stars

SaveGadget’s support team was outstanding. They simplified the procedure of trading in my previous gadgets, and I obtained my payment swiftly. I will certainly utilize their service again.

Rated 5 out of 5 stars

The team at SaveGadget was super helpful. I had questions about my device, and they guided me through the process. Payment was fast too!

Rated 5 out of 5 stars

Shipped quickly and came in great condition-seemed better than good! Perfect screen, too.

Rated 5 out of 5 stars

Easy to ship, prompt processing and payment. Paid higher than other companies do.

Rated 5 out of 5 stars

The pre-paid mailing was easy, I got a fair price after negotiating. All in all a good experience.

Rated 3 out of 5 stars

I previously gave this company a 1 star review because I felt that I had been cheated, and I was afraid that I was going to be scammed. In a nutshell, I sent SaveGadget my iPad and was quote... See more

Company replied

Rated 5 out of 5 stars

Had a couple questions before sending my phone and their support team was super helpful and responsive 🙌

Rated 5 out of 5 stars

Quick and easy, originally selected an electronic deposit but after finding out about service fees, they changed to a paper check with no issues.

Rated 5 out of 5 stars

SaveGadget made the whole trade-in so simple. Prepaid shipping, quick inspection, and fast payment. 10/10 experience.

Rated 5 out of 5 stars

I was nervous at first, but SaveGadget did exactly what they said they would. Got paid within 1 day!

Rated 5 out of 5 stars

Quick and easy! No Bait and switch. They gave me exactly what they said they would and the whole process did not take long at all. Super fast payment! Thanks

Rated 5 out of 5 stars

This company is great I initially had a problem they earnestly resolved the issue and made things right would definitely recommend them will use them again in the not too distant future I appreciate h... See more


Company details

  1. #8 of 9 best companies in Cell Phone Recycling and Unlocking Service
  2. #14 of 26 best companies in Cell Phone Store

Written by the company

Online buyback company founded in Clearwater. We offer best cash trade ins for your old devices. Phones, tablets, game consoles, ipods. Fast payment using check, PayPal or Venmo


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome experience

Quick and easy! No Bait and switch. They gave me exactly what they said they would and the whole process did not take long at all. Super fast payment! Thanks

December 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

They know what they're doing!

They know what they're doing!

Michael patiently explained why they couldn't give me the full value expected and, more importantly, how to remediate it with my AT&T so that I DID receive the full amount.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fair deals for desirable Tech

I’ve had several great experiences throughout the past couple years here! I’ve bought and sold phones here. Mike has been extremely accommodating and gone out of way to make sure that I’ve gotten into the phones I’ve been looking for for a fair price! I’m a repeat customer and always will be! They sell on Swappa.com also!

November 27, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Mike did a great job fixing my…

Mike did a great job fixing my daughter’s cell phone. He was able to order the part and get it fixed the next day. He was also about $30 cheaper than the other places I called. I will use him again if needed in the future. Hopefully not, lol.

November 28, 2025
Unprompted review
Rated 4 out of 5 stars

What a fantastic experience

What a fantastic experience! The team replied quickly, the instructions were crystal clear, and payment was incredibly fast. The entire process was perfect—what's not to like? Thank you so much!

October 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

One of the BEST !!!

I have enjoyed the services of Michael SaveaGadget since he opened in Land o lakes, he is VERY knowledgeable and decently priced. I’ll recommend him any day

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Bait and Switch Price Offer

Wish I would have read reviews before choosing SaveGadgets.com, The poor reviews were spot-on with my experience. Initial offer was $631 and they reduced to $500. Said my phone had scratches on the frame, it did not. Then when I refused offer, they countered with$525 price. This is a classic "Bait and Switch" scam. Do yourself a favor and ChatGP SaveGadgets.com before considering - Everything Chat said about their shady practices, I experienced first hand. Also, communications is very poor. Horrible experience. Do not recommend.

October 1, 2025
Unprompted review
SaveGadget.com LLC logo

Reply from SaveGadget.com LLC

Hi Tony,

We’re genuinely sorry to hear that you felt disappointed with your experience. We take every concern seriously and always aim to provide fair, transparent evaluations.

After reviewing your order, our senior technician confirmed during a second inspection that the device had visible scratches on the frame and that the screen was previously replaced by Apple — verified through Apple’s service history. Because of this, the phone could not be listed as Mint Condition under industry grading standards, which is why the offer was adjusted.

SaveGadget has never engaged in “bait and switch” practices — all offers are based strictly on the actual condition of each device upon inspection, whether that means an increase or decrease in value. Our goal is always to be fair, transparent, and to work with our customers until they’re satisfied.

If you’d like to revisit this and find a resolution, we’d still be happy to assist. Please contact us at [email protected].

SaveGadget.com Team

Advertisement
Advertisement
Rated 5 out of 5 stars

No problems whatsoever!!!!

No problems whatsoever!!!!
Sent info on phone
Received a quote from them
Received packing return slip
Three days later, I have my money!
Unbelievable and fantastic!!

September 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look