Scalable Capital Reviews 5,433

I've been using Scalable Capitol for about two years now and really like their app and trading options. Can definitely recommend. But since they recently became their own bank they do not offer a Fin... See more

The app allows me to invest passively. Additionally the recent addition of Scalable bank is also quite useful for the cash sitting idle in the account to get interest. One thing which could be impr... See more

Very low costs; wide choice of investments; convenient and easy to use app. One big negative is that it's impossible to use across the internal borders of the EU if you change residency. You have to c... See more

I really like the app, but here are two things I would suggest to improve: 1. the black layout is not great. Maybe consider a more eye-friendly color. 2. Seeing my portfolio gains only in EUR is not... See more

So far I didn’t have issues with scalable capital, so there’s nothing to complain about. And it looks like they are improving all the time. The app is actually really nice and easy to use. Big adv... See more

- Having used multiple brokers over that last years, I must say that Scalabe has set a benchmark for the other new brokers to beat (at least in DE). - Easy to use, great subscription model and S... See more

I’ve been using the Scalable Capital mobile app for over a year and I’m really satisfied. The app is very straightforward, with lots of automated features that make investing simple. Handling is e... See more

This is my first investment app in Germany. Till now the experience is very good. Quite easy to use. Very transparent. However I would like to have 2 features. An option to show top 20 stocks which ar... See more

The app is quite good and simple so the user don't face any difficulties to explore as compare to other app in the market. In addition, I want to have a option in the app to disable the interest facto... See more

Using it from Germany , The app is 100% better than any investment app I’ve ever used before , simple and understandable in few minutes, gives you all the options and benefits that you as an investor... See more

So far it’s very good experience, the layout I like the most. To see maximum performance of any stocks it’s showing not more than 10 years history , I would suggest if we can trace the stocks hist... See more

It is a good app for investing. But it definitely needs improvement in terms of services offered. They should start direct partial buying of stocks. Not all stocks are listed. Probably should start pr... See more

They offer an app-first access to your portfolio. Sometimes this doesn't work. Some of your assets might not accessible or tradeable at some point, without a notification. During the transfer from one... See more

Scalable Capital has the best broker and they are so sweet to work with credit is always welcome and you can also save money with with them. I am so happy with scalable capital they have changed my l... See more

The dashboard view is really bad, shows no clear insights of all the investments and returns. Even when one drills down on the each individula ETF in estment its really hard to findout how much is... See more

Good - The platform is fairly stable - Their communication through the app is great - It’s fairly well known & gives off a more mature vibe Bad - Transfers are excruciatingly slow - Gett... See more

The broker is okay, and I didn't encounter any major concerns. However, communication is pretty bad. For example, I submitted my W-8BEN form about a month ago, and Baader Bank is still process... See more

Its been so many days, I cant login anymore. Reinstalledthe app, now its asking me to setup 2 factor authentication again. But while setting up 2 factor authentication, it is not sending me OTP to my... See more

I am disappointed with Scalable Capital. I tried to transfer my money from my old Baader Bank account to the new Scalable account and accidentally used the Instant Deduction feature in the app. The ap... See more

2fa is great, app looks polished, some features like seeing distributions or paying out money I always need to look twice.

I dont know... It seems like a scam. 1. UI is super confusing. 2. They just decided to terminate all business relations with me without any explanations. And what is more concerning - they don't... See more

2 week of useless mail with support center. I`m not able to perate neither with app or laptop after migration. The answer from the support is that I have an outdated android version. Unbelievable. By... See more

Getting a lot of SPAM mails and text messages (SMS) form scalable. very concerning. Sometimes even with mails did not registered. And in context of other reviews here regarding cs only using chat bots... See more

I had to buy stocks three days ago when the market was significantly down, but I'm still waiting for the €2,000 I transferred to become available in my Scalable Capital account. It feels like I've bee... See more

Trust is very important when it comes to the selection of the Broker. Customer support team addressing concerns as promised is what contributes to Trust. Scalable Capital has worse customer support I... See more

I’m repeatedly facing issues with my stop-loss orders. Whenever I set a stop-loss for a position, it often ends up not being executed, and I receive the same explanation from Scalable — that the sto... See more

When I learned that Scalable will be paying the ECB interest rates I transferred €50k at the end of January. About the time Scalable started to create a new account and a new portfolio for the ne... See more

Likes: 1- Clear Interface 2- Easy to use 3- Transparent transaction 4- Ease of legalities Dislikes: 1- Its difficult to know (exact time) when the transaction will happen on the dat... See more

The mobile and web app are quite good, but customer support is dramatically worse nowadays. The in-person support has been replaced by AI bots that don't give enough information, just regurgitate more... See more

I downloaded Scalable Capital back in 2023 and never used it. This week, they took 35 euros out of my account and said that I ordered a Prime Broker service last March. I haven't used this app for ove... See more

Out of nowhere suddenly 15€ are getting taken from my bank account since 4 months. I am using scalable since 2 years. I don’t understand where this is coming from and nobody from scalable neither. So... See more

I lost my phone SIM and needed customer support to change my number. I live in Munich and requested help via email or mail since I have all my documents except the SIM card. They didn't responded vi... See more

Nothing special about this broker: Average fees, average benefits. It doesn't offer payment cards or fast free payouts. So it's actually a bit more limited than e.g. TradeRepublic. Only differe... See more

They've forced an account transfer and postponed it to the very end of the year, forcing customers to file their taxes during the holiday season. Customer service answers within 4-5 days They don'... See more

Poor and confusing UI. Wanted to withdraw funds to my bank account. Accidentally deposited, as was confused. Now just got told I have to wait 8 weeks, before I can withdraw from Scalable. Had to go ba... See more

Although competitors offer super-fast pay-in and payout speeds, Scalable Capital is still very slow when it comes to moving money. I’d like to set up a weekly savings plan, as many other brokers provi... See more

Missing functionalities: - Year to date view - Month to date view (Month and year views are only rolling) - possibility to perform Excel extract with URP, number of actions

I think most of the features even basic ones like withdrawal or sending money our set up in such a way that it is very complicated! I even sent in one point in time 2000€ to earn interest through y... See more

However, over the past month, I’ve had the most frustrating customer support experience I’ve ever encountered. Without any explanation, Scalable cancelled my broker account. Despite multiple emai... See more

Don't ever invest with them. They opened a new portfolio for me for 20k € and tried to withdraw this amount from my bank account without my consent but luckily i didn't have this amount so the bank re... See more

The app is easy to understand and almost self-explanatory. Clear (over-)view of things. The new Insights feature is great and saves time when trying to gather more information. It would be fant... See more

I like the structure, but I miss a pie chart over the depot. The right weight is important and so I have always to calculate the percent of each investment in an excel (including the cash)

We needed more detailed ratios, averages, details about etfs. Stocks included in an etf it's percentage. Commodities section is required. 5 year balance sheet, income statement, flowchart required.

Great app and banking services. Their customer service is reliable and their communication and UX is great too. Super happy. I’ve been investing with them for 4 years.

On a regular basis, I cannot login and buy stock when the dip was perfect to act fast. 5G, WLAN whatever - I had 100% reception. I left because it is just disappointing.

I had a terrible experience with Scalable Capital. I requested a withdrawal, and after almost three months, the transaction is still pending! Despite multiple emails and reassurances from their s... See more

Overall, the usage experience is rather good - the design is nice, you can use two-finger touch for calculation changes between two points on the graph. However, the order interface is made in an... See more